Tonquin Inn

Hotels
8.1 (2073 reviews)
100 Juniper Avenue , Jasper , ca

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Noise from other rooms
Too soft beds

Categories

Cleanliness
7.98
Various mentions of clean rooms, but some concerns about noise decreasing the perception.
Service
8.65
Staff received multiple positive mentions for being friendly and helpful.
Location
8.49
Good location mentioned multiple times, but some complaints about distance to dining.
Room Quality
7.84
Some reviews indicated that beds were too soft and rooms were small.
Amenities
7.97
Good amenities including hot tubs, but outdoor ones were closed.
Value for Money
8.13
Fair price mentioned by many, but some complaints about parking and missing breakfast.
Food and Beverage
7.78
Restaurant was closed during the stay, affecting overall value.
Overall Experience
7.95
Positive experiences overall, despite some issues with specific amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:44

Property Description

Indulge in Nature's Beauty
Nestled in Jasper National Park, Tonquin Inn offers a serene escape surrounded by the majestic Canadian Rocky Mountains.

Luxurious Comforts
Each room at Tonquin Inn is elegantly furnished and equipped with modern amenities such as a flat-screen cable TV, refrigerator, coffee maker, and air conditioning for a comfortable stay.

Relaxation and Recreation
Unwind in the indoor pool, two outdoor whirlpools, or one of the three saunas available at the inn. Stay active in the largest fitness room in Jasper National Park, ensuring a perfect balance of relaxation and recreation.

Book your stay at Tonquin Inn today to experience the ultimate blend of luxury and nature in Jasper National Park.

Important information:

Please note that when booking for more than 5 rooms, different conditions and policies apply. Please contact the property directly for details.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 2073 reviews
Cleanliness: 7.98
Service: 8.65
Location: 8.49
Room Quality: 7.84
Amenities: 7.97
Value for Money: 8.13
Food and Beverage: 7.78
Overall Experience: 7.95
B
Beutel family_with_children au
10
Lovley
Pros:

Got brecky at the anw.

Cons:

Took me a minute to figure out how the lamp worked

2026-02-14 via Nuitee
M
MICHELLE couple ca
10
Another great visit!
Pros:

The staff are wonderful people. The service was great and everyone who works there seems to go above and beyond.

Cons:

The walls between rooms are a little thinner than we would have liked but it is an older property, much like all the hotels in Jasper.

2026-02-13 via Nuitee
P
Paul solo_traveller ca
9
Pros:

Clean and friendly

2026-02-13 via Nuitee
A
Ashish couple ca
10
Excellent value
Pros:

very clean, very friendly staff

Cons:

parking is difficult to find on busy nights

2026-02-13 via Nuitee
S
Shaylen couple ca
7
Good value, functions with a quaint and dated look.
Pros:

Lots of facilities, multiple indoor and outdoor hot tubs, saunas. Nice staff.

Cons:

Lights and some interior decor was quite broken. Was told that I couldn’t use the block heater plugin to slow charge my car because it will “ruin my car”. Other hotels (Lobstick) have no issues with this. And this is important to me. People started their gas cars with exhaust facing rooms polluting the inside air. Have signs to indicate which way cars should park and why.

2026-02-11 via Nuitee
M
Matvii family_with_children ca
7
For this price, you can stay at this hotel, but if your budget allows, then look for better.
Pros:

I liked the fact that the hotel has a lot of water activities such as a sauna, a swimming pool, and a hot tub.

Cons:

We stayed for two nights as a family of four, and we were given only one bottle of shampoo, conditioner, and one bar of soap. Only after contacting reception did they give us several more shampoos and conditioners, but no soap. The hotel also has very poor soundproofing, and someone was constantly smoking cigarettes in the hallway, and the smoke was seeping into the room.

2026-02-10 via Nuitee
C
Colin solo_traveller gb
8
Pros:

Clean, very good value, and easy walking distance to town.

Cons:

Nothing to dislike

2026-02-10 via Nuitee
K
Krista family_with_children ca
10
Pros:

We were upgraded to a bigger room to make sure my mother was comfortable. Thank you so much for taking care of us :)

2026-02-09 via Nuitee
L
Lilibeth family_with_children ca
10
2026-02-08 via Nuitee
N
Nathaniel family_with_children ca
8
2026-02-08 via Nuitee
D
Diana couple ca
4
Used to be nice to stay at
Cons:

Air filters haven’t been cleaned in years, beds worn,

2026-02-08 via Nuitee
C
canoe48 Couples Saskatoon, Saskatchewan
4
Noisy as hell
Pros:

Noisy families. Sounds like the running of the bulls. Never again. On the upside, front desk staff are polite and helpful. Rooms are clean and bed is comfy. All good things aside, I will never return because you can hear every sound from rooms beside, above and below. Disappointing

2026-02-04 via Tripadvisor
V
V3055BYcr Couples
4
Not the best clientele hanging around
Pros:

Neg: Alot of young noisy people and a lot of local construction workers look like they're staying here. Yelling at all hours and sounds like they're partying. Super annoying from 9pm onwards. Could smell weed in our room because someone was smoking a few doors down along the walkway.
Outside appearance looks 80's and dated.
Pos: inside the rooms are better than expected. Clean, doesn't smell, comfy beds and linens and good pillows.
Overall, would never stay here again. Too many riff raff hanging around.

2026-02-03 via Tripadvisor
A
Amanda family_with_children ca
8
Fair price for a fair stay.
Pros:

Good location!

Cons:

Pools closed at 10, would have liked it to below a little later for the late comers.

2026-01-31 via Nuitee
A
Aimee extended_group ca
8
The stay was good overall. Would have been nice to have the restaurant open for breakfast.
Pros:

The bed was extremely comfortable. Staff and facilities were good.

Cons:

Outdoor hot tubs were inconvenient to access, so we did not use them.

2026-01-30 via Nuitee
R
Randolph family_with_children ca
8
Pros:

N/a

2026-01-29 via Nuitee
H
Hans family_with_children ca
10
Pros:

The bed and towels.

2026-01-29 via Nuitee
4
462jakel Couples
8
Helpful staff. Connecting on a human level
Pros:

I had a great experience with the manager Jennifer.
I wasn't satisfied with my trip 2 weeks befor and she made sure to give me some perks and a free room upgrade.
She made sure we were , warm comfortable.
I would highly recommend the tonquin in to any couples that are planning a snowboard trip in jasper.

(Friendly staff, starbucks very close by.)

2026-01-28 via Tripadvisor
T
Tim family_with_children de
8
Pros:

Many hot tubes

2026-01-28 via Nuitee
Z
Zatko couple ca
8
Cons:

The bed was small

2026-01-28 via Nuitee