Tonquin Inn

Hotels
8.1 (2354 reviews)
100 Juniper Avenue , Jasper , ca

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Noise from other rooms
Too soft beds

Categories

Cleanliness
7.98
Various mentions of clean rooms, but some concerns about noise decreasing the perception.
Service
8.65
Staff received multiple positive mentions for being friendly and helpful.
Location
8.49
Good location mentioned multiple times, but some complaints about distance to dining.
Room Quality
7.84
Some reviews indicated that beds were too soft and rooms were small.
Amenities
7.97
Good amenities including hot tubs, but outdoor ones were closed.
Value for Money
8.13
Fair price mentioned by many, but some complaints about parking and missing breakfast.
Food and Beverage
7.78
Restaurant was closed during the stay, affecting overall value.
Overall Experience
7.95
Positive experiences overall, despite some issues with specific amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:44

Property Description

Indulge in Nature's Beauty
Nestled in Jasper National Park, Tonquin Inn offers a serene escape surrounded by the majestic Canadian Rocky Mountains.

Luxurious Comforts
Each room at Tonquin Inn is elegantly furnished and equipped with modern amenities such as a flat-screen cable TV, refrigerator, coffee maker, and air conditioning for a comfortable stay.

Relaxation and Recreation
Unwind in the indoor pool, two outdoor whirlpools, or one of the three saunas available at the inn. Stay active in the largest fitness room in Jasper National Park, ensuring a perfect balance of relaxation and recreation.

Book your stay at Tonquin Inn today to experience the ultimate blend of luxury and nature in Jasper National Park.

Important information:

Please note that when booking for more than 5 rooms, different conditions and policies apply. Please contact the property directly for details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 2354 reviews
Cleanliness: 7.98
Service: 8.65
Location: 8.49
Room Quality: 7.84
Amenities: 7.97
Value for Money: 8.13
Food and Beverage: 7.78
Overall Experience: 7.95
L
Liliana family_with_children de
9
Es war perfekt für uns
Pros:

Sehr freundlicher Empfang. Wir haben nichts vermisst. Sehr bequeme Betten

Cons:

Ab 8 Uhr lief laute Musik (aus der Küche?)

2026-07-25 via Nuitee
C
Christoph Dorner family_with_children at
5
Freundliches Personal, der Aufenthalt war OK aber nochmals muss nicht sein
Pros:

Das Personal ist sehr freundlich, Innen- und Außenpool vorhanden.

Cons:

Man hat uns ein Zimmer über dem Restaurant gegeben, im Bad roch es aus der Lüftung nach Fett von dem Lokal. Wir haben das gemeldet und sofort ein anderes schöneres Zimmer bekommen. In diesem Zimmer hat es nach altem Gummi gerochen, nach einiger Zeit lüften war der Geruch weg und wir konnte die eine Nacht gut verbringen. Ich glaube hätten wir gleich ein anderes Zimmer bekommen wäre die Bewertung besser ausgefallen.

2026-07-25 via Nuitee
M
Mariette solo_traveller nl
4
Cons:

Het is echt te duur voor wat je krijgt. Het is oud en versleten. Ventilatie matig, mobiele airco die veel lawaai maakt. Vieze bank en vloerbedekking.

2026-07-24 via Nuitee
A
Ashlee couple au
4
My stay was fine but wouldn’t stay again, very overpriced for what it was.
Pros:

The location was good. The staff were very friendly and accomodating. The initial room I was given had a very overpowering smell of chlorine as it was above the pool but I asked if I could move to another room and it was no trouble at all.

Cons:

The rooms are very old and look a little worse for wear. The carpet had lots of visa or stains. My room was quite small, ok for 1 person but anymore than that would be tight.

There was also a lot of noise from the neighbours above. I could hear every time they walked around and when they were talking. I think the hotel is very overpriced for what it is.

2026-07-22 via Nuitee
R
Rafael solo_traveller ch
7
2026-07-21 via Nuitee
V
Varinder solo_traveller ca
10
2026-07-21 via Nuitee
C
Connie solo_traveller ca
7
Pros:

The bed was clean and comfy.

Cons:

The room was quite small, and the AC was noisy.

2026-07-21 via Nuitee
T
Trish extended_group ie
6
Cons:

We had a 2 bedroom apt, but unfortunately only one bed room had air conditioning which lead to a very uncomfortable sleep. The restaurant next door served a very poor breakfast.

2026-07-21 via Nuitee
T
T. Marchegay family_with_children fr
8
Hotel bien placé à Jasper
Pros:

Hotel bien placé à Jasper. Suite junior très pratique avec les enfants. Personnel sympathique.

Cons:

Pas de petit déjeuner buffet. Pas assez de vaisselle pour 4. Seulement une partie de la suite climatisée.

2026-07-20 via Nuitee
D
Druid5953 solo_traveller us
2
Very Disappointing
Pros:

Location in town was good. Bit of a walk to the shops but its a small town. Front desk staff were very nice. Room was clean.

Cons:

The hotel is 4-5 buildings which made finding facilities, parking and the room difficult. I directed a family who had been looking for the pool entrance for 20 minutes. The room was clean but very small allowing for only walkways around the beds. My room was DIRECTLY ABOVE the pool. I slept in a strong chlorine smell waking up to a large headache. There was an exhaust fan running in my room the entire time and it was NOT quiet. Their restaurant (connected to the hotel) was nice but food was below average and the prices way too high. This stay was not worth the price. I'm glad I was only there one night.

2026-07-19 via Nuitee
Y
Yolande family_with_children be
4
Ne plus remettre les pieds dans cet hôtel.
Cons:

Les odeurs de cuisine du resto adjacent. La climatisation complètement dépassée , l’insonorisation inexistante, le nettoyage de la chambre non compris. Les chambres qui donnent sur le parking…..

2026-07-19 via Nuitee
R
Ranvir extended_group ca
10
2026-07-19 via Nuitee
P
Phil family_with_children gb
5
Served it’s purpose, but wouldn’t go back
Pros:

Room size was ok, staff were very friendly

Cons:

Plug-in aircon was loud and ineffective, kettle kept tripping all of the electrics.

2026-07-18 via Nuitee
R
Robert solo_traveller de
7
2026-07-18 via Nuitee
T
T4656YPamys Family
8
Clean and comfortable place to stay after a day of sightseeing.
Pros:

Excellent location, very convenient to downtown Jasper restaurants. The family suite was spacious and perfect for us. The room was a little dated but very comfortable and clean. Sorry we didn't get to use the pool, etc.
The staff was super helpful and friendly. I left a pair of earrings on the nightstand and they were really kind about helping to return them. I thought the Tonquin Inn was a good value for the price. We'd definitely book again if we return to Jasper.

2026-07-16 via Tripadvisor
H
Hai Ying couple us
8
2026-07-16 via Nuitee
D
David couple cn
7
he hotel is fine, staff very nice, just not worht the bang for the buck.
Pros:

Expensive for the room, but Things in Canada have gotten way out of hand for gouging during peak seasoons.

Cons:

Price

2026-07-16 via Nuitee
O
O'Donohue family_with_children ca
9
Friendly staff, lots of space a parking!
Pros:

Property is well maintained and laid out. Plus easily located on the main highway with clear signage. Laundry onsite is a great help when travelling and staff are especially helpful and friendly

Cons:

Price feels unnecessarily high although there does appear to be parts of Alberta with exceptionally high rates this time of year.

2026-07-15 via Nuitee
S
Soledad family_with_children es
8
Pros:

La ubicación y que estaba limpio, y el personal era amable y nos dieron cubiertos de madera para picnic

Cons:

Es muy caro. Al baño le faltaba mantenimiento, la puerta estaba un poco rota y chirriaba.

2026-07-14 via Nuitee
H
Heike couple de
8
Sehr gute Lage und komfortabel und sauber!
Pros:

Sehr gute Lage in Jasper, fussläufig in die Innenstadt und zu Restaurants. Schönes Zimmer und bequemes Bett. Gratis Kaffee, Tee, Kaltgetränke in der Rezeption. Wir waren zwei Stunden vor Check in dort und durften schon einchecken. Aufzug in die höheren Stockwerke!

2026-07-13 via Nuitee