Super 8 by Wyndham Henrietta/Rochester Area

Hotels
•
Super 8
7 (989 reviews)
1000 Lehigh Station Road , Henrietta , us

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Clean and comfortable
Spacious rooms
Cons:
Dirty rooms
Poor breakfast service
Unprofessional staff

Categories

Cleanliness
5.64
Several reviews mentioned dirty rooms and unclean bathrooms.
Service
8.11
Mixed reviews on service; while some reviews mentioned unprofessional staff, others noted attempts to help.
Location
7.65
Convenient location, but not universally praised.
Room Quality
6.6
Issues with rooms being dirty and plumbing problems were noted.
Amenities
6.63
Complaints about lack of expected amenities like breakfast.
Value for Money
8.09
Some value noted; however, mixed perceptions of fairness for paid amenities.
Food and Beverage
5.64
Numerous complaints about the absence of promised breakfast.
Overall Experience
7.61
General sentiment includes significant frustrations, but some positive points noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:42

Property Description

Convenient Location
Located near Interstate 390, the Henrietta Super 8 offers easy access to key attractions like the Rochester Institute of Technology and Marketplace Mall.

Comfortable Rooms
Enjoy a comfortable stay in our bright rooms equipped with free Wi-Fi, cable TV, and coffee making facilities. Relax in a cozy setting with wood furnishings and a work desk.

Complimentary Amenities
Start your day right with a complimentary continental breakfast and take advantage of our 24-hour front desk, laundry facilities, and business services.

Book now for a pleasant stay at Super 8 - Henrietta, where convenience meets comfort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 4 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 989 reviews
Cleanliness: 5.64
Service: 8.11
Location: 7.65
Room Quality: 6.6
Amenities: 6.63
Value for Money: 8.09
Food and Beverage: 5.64
Overall Experience: 7.61
R
Rivera Rivera • extended_group • us
5
2026-03-03 • via Nuitee
B
Buttur • couple • us
7
2026-03-01 • via Nuitee
J
Joshua • solo_traveller • us
1
For a quick stay or a cheap room because your cheap, this is a go to. Don’t expect much, go elsewhere if possible. Only
Pros:

A big bed, second floor overlooking the parking lot allowing for curtains open with total privacy. The heater/AC worked. The location was good. The staff were willing to try to solve issues or change rooms if issues persisted.

Cons:

They don’t offer ANY breakfast yet have a huge room available for it and promote that it’s available online but once you get there, expecting you to either cancel and book elsewhere or accept your fate because your already there and it’s too late now to go elsewhere. The TVs don’t work properly and remotes and other items are missing from rooms. Offering very small and limited bathroom/shower utensils yet have empty places available for regular sized bottles. Limited amount of sockets around the room, some lights/lamps don’t work, the safe is totally useless, mini fridge is outdated, desk chair is half broken, shower water pressure is messed up. Lots of stairs and long hallways to get to the front lobby if traveled only inside with signs and similar hallways, it’s easy to get a little confused on your way to the front desk or their somewhat vending machines that half are Out-of-Order.

2026-02-28 • via Nuitee
R
Roman • solo_traveller • us
10
2026-01-30 • via Nuitee
J
Jamie • solo_traveller • us
6
Was pleasant for the price I payed. Would stay again
Pros:

No breakfast. People trashed coffee machine. Left trash from cups and spilled coffee and creamer everywhere. How ever staff was very helpful in cleaning mess and finding more coffee cups

Cons:

Barking dog woke me up and people yelling in hallway..in there defence it was after 8am

2026-01-20 • via Nuitee
T
Thomas • extended_group • us
8
Clean room and quiet
2026-01-19 • via Nuitee
S
Sheila • couple • us
10
2026-01-19 • via Nuitee
D
Darryl • solo_traveller • us
10
2026-01-19 • via Nuitee
F
Frank • solo_traveller • us
5
Would not retuen except location was the main reason for stay as we had an event to attend close by.
Pros:

Hotel was clean tho bathroom needed help. Toilet loose and needed caulking and one shampoo was broken in bathtub and on counter.

Have to say that coffee always available and surprisingly very good.

Rates were reasonable.

Cons:

Breakfast as advertised is a joke. First morning by 7;30 nothing left. Second day was bag of chocolate mini muffins and of container of chocolate milk. Not a healthy breakfast.Maybe good for a snack.

Also, when returned we were locked out and hotel said they locked out everyone so means we all had to go to office to be able to get key reprogramed.

2026-01-19 • via Nuitee
S
Sylvia • solo_traveller • us
4
Pros:

I like the fact that it was peaceful and quiet for the most part.

Cons:

The first room I had the bed was squeaking a lot, that was annoying,so I went to the front desk to ask for another room the room I received the bed didn't squeak,but the bathroom was awful. I have pictures I would like some of my money back. Here are some pictures of the bathroom and it smelled like shit.

2026-01-19 • via Nuitee
J
James • solo_traveller • us
5
Just barely acceptable and only because I was travelling alone. Just needing a bed for the night.
Pros:

A relatively clean room with most appliances in working order (i.e. TV, fridge, air conditioning, lights, and most bathoom fixtures. Bed was comfortable.

Cons:

The wall-mounted hair dryer did not work - even after resetting the breaker on the outlet (that someone painted over). The microwave was unplugged due to it being in a cabinet too far away from an open power outlet (hence why it was unplugged). I had to move the microwave out of the cabinet and place it closer to an open power outlet so I could us it. There was only one outlet behind the cabinet, and it serviced the TV and fridge. Shower head was very low flow requiring extra shower time to get clean. One towel had a stain on it, as well as one of the bed sheets. Various repairs to doors and counter tops were obvious and done poorly. Had I been travelling with someone, I would not have stayed here.

2026-01-19 • via Nuitee
J
Jeremy • family_with_children • us
1
Will never come back here again.
Pros:

Quick check in.

Cons:

No breakfast. No pullout couch as it was "guarantee" supposedly as I was told on my phone call to confirm. The toilet wasn't 100% clean. The coffee was dispensing water at first but at least that was my ONE and ONLY issue resolved. The coffee area was a mess and poorly stocked.

2026-01-19 • via Nuitee
A
Anitra • couple • us
7
2026-01-19 • via Nuitee
E
Edgar • family_with_children • us
5
2026-01-19 • via Nuitee
Z
Zaimarys • couple • us
7
2026-01-19 • via Nuitee
C
Craig • extended_group • us
4
Stay was OK. Served its purpose for one night. Would go elsewhere if back in the area.
Pros:

sleep area and bathroom seemed clean. mattresses were comfortable. no bedbugs. sheets seemed clean. clean towels for 2, which is all we needed. had ice bucket, shampoo and fridge.

Cons:

No TV channels set up. Spent about an hour doing it. No soap/dispensers in bathroom . Chased down a maid to get some. No breakfast as advertised so the price was more than it should be. (other places were around $100 that didn't have breakfast.) No wifi service (or just bad). Pillows were flat and need replaced. Advertising needs updated to reflect actual.

2026-01-19 • via Nuitee
D
Diane • family_with_children • us
9
Very comfortable and pleasant, I'd stay there again
Pros:

Location easily reached from thruway, stores and restaurants short drive away, staff friendly and courteous on check-in, beds clean and comfortable, small frig/microwave/safe in room a plus, continental breakfast nice with waffles/cereals/bagels/toast/coffee/juices; small comfortable lobby area to relax in

Cons:

List of amenities stated coffee makers in room but there isn't one provided any longer

2026-01-19 • via Nuitee
C
Chandan • couple • us
1
Very bad and disappointing experience at this motel.
Pros:

Nothing except the location.

Cons:

Everything. The staffs are rude and very unprofessional unhelpful.
The entire motel is dirty. The room was dirty, walls were cracked, the bathroom was dirty and the shower was not working. The shower had only hot water and that too was unbearable to take bath. There was no way to adjust it.
The breakfast was too disappointing, they didn’t even offered eggs boiled or scrambled. Just a few options and that too of worst quality.

2026-01-19 • via Nuitee
C
Chris • family_with_children • us
5
2026-01-19 • via Nuitee
A
Alicia • couple • us
8
2026-01-19 • via Nuitee