The Originals Boutique, Hôtel Le Marmotel, Clermont-Ferrand

Hotels
•
Comfort
8.2 (3620 reviews)
18 boulevard Winston Churchill , Clermont-Ferrand , fr

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Poor cleanliness
Food quality issues
Expensive parking

Categories

Cleanliness
7.7
Several reviews mentioned unpleasant odors and lack of attention to cleanliness.
Service
9
Overall positive feedback on the staff's attentiveness and helpfulness.
Location
9.2
Consistently praised for its excellent proximity to transport and attractions.
Room Quality
8.2
Rooms are comfortable and clean, though some had issues with smaller sizes.
Amenities
8.2
Good amenities, but some reviews noted concerns over parking and the breakfast options.
Value for Money
7.7
Concerns raised about quality versus price, particularly regarding breakfast.
Food and Beverage
7.2
Mixed reviews on the quality of food and breakfast options available.
Overall Experience
8.4
Generally a satisfactory and enjoyable experience with some notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 20:49

Property Description

Modern Rooms with Amenities

Featuring air-conditioned rooms with modern decor, private bathrooms, and flat-screen TVs, Comfort Hotel Clermont Saint Jacques offers a comfortable stay. The family room option makes it ideal for group travelers.

Dining Options

Enjoy a buffet breakfast with a variety of options or request room service for convenience. The on-site restaurant, Le Petit Marché, provides delicious homemade meals made with fresh ingredients.

Convenient Location

Located just a short drive from the city center, with easy access to the train station, motorway, and nearby attractions like the Auvergne Volcanic Natural Park and Clermont-Ferrand Cathedral. Book your stay now for a pleasant and convenient experience.

Important information:

A baby cot is available upon request, at a EUR 5 extra cost per night.

The restaurant is open from Monday to Friday from 12:00 to14:00 and in the evening from 19:0 to 21:30 - Restaurant closed on weekends
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CFE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 6 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 5 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 3620 reviews
Cleanliness: 7.7
Service: 9
Location: 9.2
Room Quality: 8.2
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 7.2
Overall Experience: 8.4
E
Evelyne • couple • fr
8
Hôtel à conseiller
Pros:

Situation. Parking.

Cons:

Pas assez de personnel pour l’afflux de clients ce soir là. Malgré leur (très) bonne volonté, les présents ne pouvaient pas tout gérer

2026-07-04 • via Nuitee
T
thierry • solo_traveller • fr
9
Pros:

Les chambres étaient correctes, le petit-déjeuner également . le personnel aimable.

Cons:

À côté du CHU, donc de temps en temps des sirènes de pompier ou d'ambiance.

2026-07-04 • via Nuitee
E
ERNOU • couple • fr
8
parfait
Pros:

l'ambiance générale nous a convenu. Nous n'en attendions pas plus

Cons:

rien

2026-07-04 • via Nuitee
C
Christine • solo_traveller • fr
7
Moyen
Pros:

La gentillesse du personnel.
La propreté de l'hôtel.
Le petit déjeuner

Cons:

Une couette en période de canicule c'est inacceptable. C'est trop chaud donc inutilisable.
La télévision qui ne fonctionne pas sur les chaînes de la TNT.

2026-07-04 • via Nuitee
P
Pascale • couple • fr
8
Hôtesse serviable !
Pros:

C’est tout neuf ! Et propre

Cons:

Rien

2026-07-04 • via Nuitee
N
Nathalie • couple • fr
9
Pros:

Bien placé

Cons:

Le parking , arrivé à minuit mais plus de place alors que nous avions payé 8 euros .

2026-07-03 • via Nuitee
M
Martin • family_with_children • fr
9
Séjour agréable
Pros:

Petit déjeuner varié et copieux.Espace agréable.

Cons:

Un mini réfrigérateur dans chaque chambre serait apprécié.

2026-07-03 • via Nuitee
A
Albrecht-Imöhl • couple • de
8
Pros:

Lecker gegessen und getrunken zu guten Preisen
8

2026-07-03 • via Nuitee
B
Bertola • family_with_children • it
9
2026-07-03 • via Nuitee
C
cathy • couple • fr
9
2026-07-03 • via Nuitee
R
Remko • family_with_children • nl
8
2026-07-03 • via Nuitee
M
MASSOL • solo_traveller • fr
8
2026-07-03 • via Nuitee
S
Sandrine • solo_traveller • fr
9
Pros:

Très bon hôtel, la chambre était spacieuse, le petit déjeuner très copieux et le tram en face de l'hôtel est très pratique

Cons:

RAS

2026-07-03 • via Nuitee
A
Aliyur • family_with_children • fr
10
2026-07-02 • via Nuitee
L
Laurent • couple • fr
9
Très bien
Pros:

RAS

Cons:

RAS

2026-07-02 • via Nuitee
K
Kirill17L • solo_traveller • de
8
Pros:

Завтрак, парковка, размер номера, персонал, удобство кроватей

2026-07-02 • via Nuitee
D
Denise • solo_traveller • fr
9
2026-07-02 • via Nuitee
A
Aliyur • couple • fr
10
2026-07-02 • via Nuitee
A
Aliyur • couple • fr
10
2026-07-02 • via Nuitee
R
Reto • solo_traveller • ch
8
Pros:

Praktisch gelegen und gratis Ladestation.

2026-07-02 • via Nuitee