Hotel Porto Mare - PortoBay

Hotels
Porto Bay Hotels & Resorts
9.4 (1659 reviews)
Rua Simplicio Passos de Gouveia, 21 , Funchal , pt

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful outdoor spaces
Varied and plentiful breakfast
Cons:
Excessive charges for drinks
Some guests were noisy

Categories

Cleanliness
9.43
The reviews indicate clean and comfortable bedrooms.
Service
9.9
Staff is friendly and helpful, contributing positively to stay.
Location
9.94
The hotel is optimally located, easy access to public transport.
Room Quality
9.39
Modern and upgraded facilities were highlighted positively.
Amenities
9.42
Spa, sport, and dining options available, enhancing guest experience.
Value for Money
8.88
Overall good, but some guests found certain charges excessive.
Food and Beverage
8.43
Breakfast rated good, though could offer more local flavors.
Overall Experience
9.8
Overall positive experiences, with a few minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:53

Property Description

Luxurious Accommodations - Hotel Porto Mare, part of the Vila Porto Mare resort, offers air-conditioned rooms with stunning views and upscale amenities like marble bathrooms and minibars.

Dining Excellence - Guests can indulge in a variety of Mediterranean and international cuisines at the resort's 4 restaurants, enjoying buffets and à la carte menus that cater to every palate.

Relaxation and Wellness - With 5 swimming pools, a spa offering a range of treatments, saunas, a Turkish bath, and a gym, guests can unwind and rejuvenate in style during their stay.

Experience the ultimate blend of luxury, dining, and relaxation at Hotel Porto Mare. Book now for an unforgettable getaway.

Important information:

Please note that all half Board and full board rates include dinner buffet and that drinks are not included.

Please note that for reservations under the condition "Pay at the property - no prepayment needed ", the total amount of the reservation must be paid at the check-in.

Please note that the credit card used to make the payment of the reservation must be from one of the guests staying in the room. If this is not the case, please contact the hotel prior to the check-in date.

Please note that all guests, adults and children, staying at the property must show a valid identity card or passport with photo, or equivalent document (e.g. birth certificate). Minors not accompanied by their parents must have a declaration or authorization to stay, issued by the holder of rights of custody.

Half board rates on 24 December and 31 December include a special dinner. Extra guests will be charged separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 30 per person per night when using an available extra bed.
    People 12 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1659 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.94
Room Quality: 9.39
Amenities: 9.42
Value for Money: 8.88
Food and Beverage: 8.43
Overall Experience: 9.8
D
Deanne couple gb
10
2026-04-10 via Nuitee
M
Mehar couple pl
9
My second time to stay here and it won’t be the last. I love this property. Beautiful rooms great view, very clean and s
Pros:

I love this property- it’s exactly what you need to have a relaxing holiday. Beautiful rooms with sea views.

2026-04-09 via Nuitee
J
Josef family_with_children at
8
Insgesamt ein sehr schöner Aufenthalt.
Pros:

Die Innenanlage mit Pool, Palmen, ...

Cons:

Teile des Personales, insbesondere die Damen an der Rezeption könnten etwas freundlicher sein.

2026-04-06 via Nuitee
J
Jürgen solo_traveller ch
3
Enttäuschend, werde ich sicher nicht noch einmal besuchen.
Pros:

Der Garten ist schön angelegt.

Cons:

Zimmer mit Meerblick gebucht und bezahlt, stattdessen ein Zimmer mit höchstens seitlichem Meerblick vom Balkongeländer aus. Begründung: das Hotel ist sehr ausgebucht.
Möglicherweise legal, aber keineswegs einen zweiten Besuch wert!
Dafür jeden Abend live Musik von der anderen Strassenseite.
Geputzt wurde nur rudimentär, in der Duschabtrennung konnte man mit dem Finger Bilder in den Belag malen!
Da waren 5€ Trinkgeld jeden Tag wohl zu wenig…
Frühstück recht durchschnittlich, alles völlig überfüllt. Der Hinweis, dass es (in einem Ferienhotel…) um 7.00 Uhr ruhiger ist, fand ich wenig hilfreich.

2026-04-06 via Nuitee
C
Chantal family_with_children lu
9
2026-04-05 via Nuitee
U
Ulrike family_with_children de
9
Vollkommener Urlaub!
Pros:

Wunderschöne Anlage mit vielen Möglichkeiten die Zeit zu verbringen.

2026-04-05 via Nuitee
A
Achim couple de
9
Tolles und komfortables Hotel
Pros:

Sehr großzügige Zimmer und alles in sehr gutem Zustand. Toller Garten mit großem Poolbereich. Schöne Lage nah an der Uferpromenade. Sehr gute Restaurants und top Frühstücksbuffet. Super freundliches Personal. Sehr gute Anbindung an die Stadt, da Bushaltestelle direkt vor der Tür.

2026-04-05 via Nuitee
L
Louis extended_group de
10
In Fülle der Wunder - Eins zu Sein
Pros:

Der Höhepunkt - ist der Baldachin in der Anlage - sogar drei davon - das hat mich dorthin geführt - Zu Ehren der Verborgenen Insel - was sich im Ewigen Frühling Zeigt - zu lösen für die Zukunft

Cons:

Die Menschliche Art - Zeigt die Tiefe vor der Insel im Meer - es ist gut ja sehr gut

2026-04-03 via Nuitee
I
ianwood2026 NONE
10
Very Comfortable place to stay and relax
Pros:

the quality and service here is excellent the staff are very interested in how you are in every department they was always a hello , the layout and location is great with plenty to around the hotel access to the seas great also, couldn't fault the place and i'm very fussy about hotels .

2026-04-02 via Tripadvisor
H
H1895IKscotth NONE
10
Minimoon
Pros:

Great hotel with good facilities. Very clean and wonderful location. Resturants very good. With plenty of other options nearby

2026-04-02 via Tripadvisor
B
Brandts123 NONE Aarhus, East Jutland, Jutland
10
Nice and easy stay - great location - great week.
Pros:

Nice hotel and easy stay - with a beautiful garden, a heated pool, lots of sun chairs - and also very nice buffets, morning and evening, with well prepared and various food, - and we we’re lucky to have free parking all days. The room was spacious and had a view to the garden and the sea.
Busses to Funchal and the rest of the island right outside the door and two supermarkets right outside/near the hotel.
There was entertainment every evening in the bar (live music from 21.00 to 22.30) but still it was a nice and quiet stay - and lots of places to sit down and have a cosy time.
I saw mostly my own generation + 50 years, but more family’s arrived at start Easter week and it seemed that the hotel came up with some entertainment for them also, but we leaved to early to experience that for more than one day. Maybe there would be more (happy) noise with more kids/families…
We had a wonderful week at the hotel, - and driving round the beautiful island on both small roads, to get stunning views, and bigger roads / tunnels to get somewhere quicker - in a rented car - and using Yellow Hop on and Of Busses for going round the Funchal area, as parking seems to be a problem there. They have a ticket sale right next to the hotel.
If you like to walk, be aware with old legs, that everything is up and down everywhere. In the old town of Funchal there is okay to walk around, but getting around from A to B is easier by car or bus. A small walk on the map can easily be a hard one in real life going uphills - I just say…
But still it was a wonderful experience. Hope we will be back some time!

2026-04-01 via Tripadvisor
M
Mohsen afroozifar family_with_children pt
9
2026-04-01 via Nuitee
T
thehodgens NONE Sudbury, Babergh District, Suffolk, East Anglia, England
10
March sun break
Pros:

great hotel and in a great location. Have been many times and will definately return. Funchal and Madeira has all you need for a first class holiday destination.

2026-03-31 via Tripadvisor
D
Denise couple ch
9
Tolles Hotel mit einigen kleinen Abstrichen
Pros:

Personal war sehr hilfsbereit. Die Anlage ist wunderschön. Die Zimmer sind sauber. Der Ausblick aus den Zimmer mit direkter Meersicht ist atemberaubend. Das Massageangebot und der Spa-Bereich ist top.

Cons:

Für den ganzen Aufenthalt gab es nur 4 Kaffeekapseln und 1 Flasche Wasser. Es ist sehr teuer, 85 Euro Buffet (das essen war toll) mit 1 kl. Flasche Wasser und einer Cola ist schon teuer. Der Teppichboden, der doch in einem grossen Teil des Hotels (auch im Vorbereich des Restaurants und in den Gängen) verlegt ist, ist schon in die Jahre gekommen und fleckig. Auch in den Zimmern könnte der Standard höher sein.

2026-03-31 via Nuitee
D
DonalDenise Couples Zurich
8
Very nice hotel with great service – with minor drawbacks
Pros:

Our stay at Porto Mare was overall very pleasant and enjoyable, with many highlights – but also a few minor drawbacks.

We would especially like to highlight the outstanding service throughout the hotel. A very friendly young gentleman at the reception kindly arranged a complimentary upgrade for us, even though the hotel was quite busy – something we truly appreciated.
The spa team, particularly Anna, Claudia and Monica, also did an excellent job – the massages were outstanding.

The hotel grounds are spacious, beautifully maintained and very inviting. The view from our upgraded room was absolutely stunning. Both breakfast and dinner buffets offered a good variety and were of high quality, and the spa area was clean and perfectly adequate. Overall, the staff were consistently friendly, attentive and professional.

A very thoughtful touch was the birthday surprise with a card and a bottle of champagne. Although I do not drink alcohol, I still very much appreciated the gesture – and the alternative of fresh fruit juice was equally kind and considerate.

That said, there are a few points worth mentioning:
The complimentary beverages in the room were very limited (one bottle of still water and two colas for the entire stay), as were the coffee capsules. Any additional drinks had to be ordered via room service at extra cost.

While the food quality was good, the pricing is on the higher side – particularly the dinner buffet, which came to around €85 for two people including drinks. In general, prices within the hotel (for example at the pool bar) felt quite high, although this partly reflects the overall price level in Madeira.

Additionally, some areas of the hotel are starting to show their age. Our room had visible signs of wear (e.g. the bathroom door), and the extensive carpeting throughout the hotel showed some stains, which slightly detracted from the otherwise well-kept appearance.

👉 Conclusion:
A very nice hotel with excellent service, beautiful surroundings and many positive aspects – with some minor drawbacks regarding pricing and certain details of the facilities. Overall, we would still recommend it for a relaxing stay in Madeira.

2026-03-30 via Tripadvisor
L
Lothar family_with_children de
10
2026-03-30 via Nuitee
C
CHRISTINE couple be
8
Séjour agréable
Pros:

Les piscines, la chambre le confort du lit

Cons:

La qualité du buffet du soir

2026-03-30 via Nuitee
K
Klaus family_with_children de
8
2026-03-30 via Nuitee
A
Ana Moutela couple pt
10
Uma estadia melhor seria difícil, uma experiência a repetir sem dúvida.
Pros:

A localização é excelente.
O pequeno almoço é fantástico e tem muitas opções disponíveis que se adaptam a qualquer regime alimentar.
O quarto era muito espaçoso, bem mobilado e com uma varanda espaçosa.

2026-03-30 via Nuitee
L
László family_with_children hu
10
2026-03-27 via Nuitee