Chateau St Gerlach

Hotels
Relais & Chateaux
9.2 (103 reviews)
Joseph Corneli Allee 1, Valkenburg aan de Geul, 6301 KK , Valkenburg aan de Geul , NL

Pets allowed

Facilities

Meeting rooms
Full-service spa
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Concierge service
See all facilities

Review Highlights

Pros:
Great breakfast service
Tidy pool area
Cons:
No AC
Housekeeping issues with noise and pests

Categories

Cleanliness
1
Housekeeping staff unnecessarily noisy and left multiple doors open, leading to flying bugs and brown spiders in the room.
Service
1
Office staff though exceptional, professional, helpful.
Location
1
The early and constant church bells on the weekend were unexpected and disruptive.
Room Quality
1
Carpet and wall paint aged; tub was great.
Amenities
1
No AC, just a fan; WiFi constantly down.
Value for Money
1
Restaurant fully dinner booked for days before I arrived; overall experience was lacking.
Food and Beverage
1
Breakfast service was great.
Overall Experience
1
Due to multiple issues, primarily the church bells, I will not be returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:04

Property Description

Luxurious Spa Experience
Indulge in rejuvenating massages, body treatments, and facials at the full-service spa. Take a dip in the indoor pool or unwind in the sauna for the perfect relaxation getaway.

Fine Dining and Entertainment
Savor delicious meals at the hotel restaurant, enjoy snacks at the cafe, and grab a drink at the bar/lounge. 24-hour room service ensures your cravings are always satisfied.

Convenient Amenities and Services
Benefit from complimentary Wi-Fi, concierge assistance, and babysitting services. With a 24-hour business center, event facilities, and free parking, your stay is both productive and hassle-free.

Ready to elevate your vacation experience? Book your stay at Chateau St Gerlach for an unforgettable retreat amidst picturesque Valkenburg aan de Geul.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MST

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

See all policies

Location

Guest Reviews

9.2
Based on 103 reviews
Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
T
Timothy
6
Pros:

No AC, just a fan. Restaurant fully dinner booked for days before I arrived. Breakfast service was great. Pool area tidy. Carpet and wall paint aged. Tub was great. Housekeeping staff unnecessarily noisy and left multiple doors open while cleaning, flying bugs and brown spiders in the room after they left. WiFi constantly down. Office staff though exceptional, professional, helpful. The early and constant church bells on the weekend were unexpected and the primary reason I will not be returning.

2025-06-13 via Nuitee
M
Marcos partner
8
Pros:

The property is wonderfull. The service team is very well trained. The food was delicious.

2025-05-10 via Nuitee
R
Robbert
10
Heerlijk relaxed weekend weg
Pros:

Heerlijk een weekend hier verbleven. Zeer ruime apparrementen. Prachtige omgeving.

2025-03-14 via Nuitee
G
Gerben
10
Pros:

Prachtig

2025-03-10 via Nuitee
B
Bruno partner
6
Pros:

Wurden untergebracht in einem Doppelzimmer mit Gartenterrasse neu renoviert aber die Türen wurden nicht renoviert und Preisleistung zum Frühstück war zu hoch für 37 € pro Person.

2025-03-04 via Nuitee
S
Storm
10
Pros:

kwam hier alleen voor wat rust. ontzettend aardig ontvangen door een gastheer. instructies voor waar de kamer was erg duidelijk. zeer rustige en mooie omgeving. echt tot rust gekomen op deze geweldige locatie.
tot slot er achter gekomen mijn oplader vergeten te zijn. de heer aan de telefoon belde mij spoedig terug en met enkele dagen alweer thuis geleverd. kom zeker een keer terug. bedankt voor de goede zorgen!

2025-02-28 via Nuitee
T
Tom
6
Ziet er beter uit op foto dan het is
Pros:

We boekten dit als koppel.
Omdat we in de buurt wilden dineren voor Valentijn.

We zagen de foto’s. Van een kasteel. En waren gecharmeerd.

Bij aankomst inchecken was chaotisch. Lang wachten.
De kamers moet men bereiken door buiten te gaan.
Onze luxe kamer was net aan een uitgang zeer slechte geluids isolatie. Dus veel
Lawaai.
Kamer ook vrij donker zeker ter hoogte kleerkast
Bij uitchecken werd ons nog parking aangerekend.
Prijs kwaliteit is dit duur.
Omgeving was mooi. En ontbijt was in orde
Spa vrij klein. Was zeer druk

2025-02-17 via Nuitee
A
Arno partner
10
Pros:

Prachtig chateau, ruime.kamers. mooie omgeving

2025-02-08 via Nuitee
R
Roelof van der
10
Pros:

Super upgrade

2025-01-17 via Nuitee
R
Ramses
10
Pros:

The restaurant is fabulous!

2024-12-28 via Nuitee
Z
Zwannie friends
10
Pros:

We hebben 1 nacht hier geslapen. Super goede service, mooie kamer, prima ontbijt. Voor herhaling vatbaar

2024-12-04 via Nuitee
P
Paulus
4
Pros:

Het hotel had 10 jaar terug al gemoderniseerd moeten worden.

2024-11-11 via Nuitee
A
Anna family
10
Pros:

Perfect location, really nice and clean room woth kind gifts by birthday occasion. Amazing dinner and so relax in spa. Really good place to relax !

2024-10-19 via Nuitee
T
Taina partner
10
Pros:

The area, the staff was ao friendly. I forgot something there and they were so accomodating in sending it to me. Very nice and pleasant staff, at the check in and at breakfast. Breakfast was outstanding, spa was perfect. We enjoyed and definitely will go back

2024-09-29 via Nuitee
P
Pim partner
10
Pros:

Geweldig eten en overnachten

2024-09-14 via Nuitee
J
John
10
Pros:

An amazing stay run by a rop notch family owned hotel group. Staff is superb. Bedding like a cloud of comfort. Restaurant is 5 star and even produces a delicious vegan course selection on request. Grounds are beyond description. Inner formal gardens surrounded by landscapes complete with wild horses! Excellent indoor pool and spa. Great place to take a nap. Will return for sure.

2024-09-13 via Nuitee
C
Cecilia
10
Beautiful place
Pros:

We had a short but lovely stay. The staff were very welcoming and nice, the room were spacious and comfortable. The food was excellent.

2024-09-09 via Nuitee
D
Daniellee
10
Pros:

Great staff, food, grounds with art, and spa.

2024-09-06 via Nuitee
R
Robert partner
10
Pros:

the atmosphere

2024-09-01 via Nuitee
R
Rose
10
Grand hotel
Pros:

The hotel was a good deal as the room was spacious and included items in the mini bar. You could also use the spa facilities.
However, if your rate doesn't include breakfast, it is 37.50€ per person! We went elsewhere.
We treated ourselves to dinner in the Salon. If you like fine dining with matched wines, you will enjoy the experience.

2024-08-29 via Nuitee