Sercotel Palacio de los Gamboa

Hotels
9 (6286 reviews)
Plaza Gamboa, s/n , Granada , ES
+34 958 21 53 23

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean facilities
Cons:
Limited breakfast variety
Noise from adjacent rooms

Categories

Cleanliness
9.08
The facilities and rooms were reported to be very clean and well-maintained.
Service
9.55
Multiple reviews highlighted the attentiveness and friendliness of the staff.
Location
9.59
Consistently mentioned as excellent with easy access to local attractions.
Room Quality
8.54
Some issues with room temperature control and noise from neighboring rooms were noted.
Amenities
8.57
Basic amenities met expectations, though some guests sought more variety in breakfast options.
Value for Money
9.03
Guests appreciated the overall value considering the location and services provided.
Food and Beverage
8.08
Breakfast quality and variety received criticism from some guests.
Overall Experience
9.55
Guests reported a thoroughly enjoyable experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:15

Property Description

Luxurious Andalusian Charm
Experience the essence of Granada at Sercotel Palacio de los Gamboa, just steps away from Granada Cathedral. Admire the charming Andalusian courtyard with a fountain and vibrant glass roof, offering a picturesque setting for relaxation.

Elegant Rooms and Modern Amenities
Indulge in comfort with air-conditioned rooms adorned with classic décor and wooden furnishings. Enjoy entertainment with satellite TV, stay refreshed with a minibar, and pamper yourself in the spacious bathroom equipped with premium toiletries.

Convenient Location and Nearby Attractions
Explore the vibrant streets of Granada, with the famous tapas bars of Navas Street a stone's throw away. Discover the city's historic gems, as the Albaycin district is a short walk from the hotel, and the iconic Alhambra Palace is easily accessible. Book now for an unforgettable stay in Granada!

Important information:

Please note that road access and parking are limited in Granada. Guests planning to arrive by car are welcome to contact the property for more information using the contact details on the booking confirmation.

Please note only a maximum of 2 children are allowed per room, always when sharing an extra bed.

For breakfast-included rates, children also have free breakfast.

Children up to 11 years have breakfast at 50% discount.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Reservations of 5 or more rooms may be subject to different conditions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Location

Guest Reviews

9
Based on 6286 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 8.08
Overall Experience: 9.55
V
Vazquez Del Rosario • family_with_children • us
10
Pros:

Una localización formidable. Las empleadas durante el desayuno muy atentas y amables. Todas las áreas y la habitación limpias, tranquilos y seguros los alrededores.Buenisimo el desayuno.

Cons:

Mis únicas 2 quejas la programación de televisión es malisima y en la madrugada se ponia muy caliente el cuarto. Por lo demás hermoso y excelente!

2026-10-31 • via Nuitee
H
Huber • couple • es
8
Pros:

Lage ist perfekt weil man alles zu Fuss erreichen kann

Cons:

Schwieriger Zugang per Auto wenn man zu ersten mal zu Hotel sucht

2026-10-31 • via Nuitee
X
XAVIER • family_with_children • fr
9
Pros:

Jolie chambre et jolie hôtel.

2026-10-31 • via Nuitee
S
Selena • couple • us
4
I feel like I need a partial refund for how different the stay was compared to as advertised
Pros:

Location very central to everything

Cons:

Did not advertise that in October / shoulder months, neither heat nor ac is working (only the fan) bc the building is so old it can’t do both at once. It was super hot at night because of this. There were also holes in my sheets.

2026-10-31 • via Nuitee
J
JUAN NEPOMUCENO • family_with_children • es
7
Pros:

la ubicación excelente

2026-10-31 • via Nuitee
M
Manfred • couple • ch
10
2026-10-31 • via Nuitee
G
Gordon • couple • gb
8
Great
Pros:

Quiet and central

Cons:

Nothing

2026-10-30 • via Nuitee
F
FLORIAN • couple • fr
8
2026-10-29 • via Nuitee
E
Elizabeth • solo_traveller • us
10
Perfect
Pros:

It was PERFECT

Cons:

There wasn’t anything not to like

2026-10-29 • via Nuitee
R
Richard • family_with_children • gb
8
Nice hotel, good location
Pros:

Good location, clean and comfortable.

Cons:

Missing some of the facilities of other 4 star hotels, even in the same chain. No coffee in room for example.

2026-10-28 • via Nuitee
M
Manuel • couple • gb
10
2026-10-27 • via Nuitee
S
SIOUTIS SPYRIDON • family_with_children • gr
10
2026-10-27 • via Nuitee
S
Silke • couple • de
8
Perfekt für ein Wochenende in Granada.
Pros:

Super zentral gelegen, sauber, gutes Frühstück und nettes Personal. Kathedrale in Laufweite, Alhambra in 20 Minuten zu Fuß erreichbar. Tiefgarage direkt am Hotel.

2026-10-27 • via Nuitee
G
gema • couple • es
8
Pros:

DESAYUNO Y TRATO PERSONAL

2026-10-26 • via Nuitee
G
Gabriela • family_with_children • br
7
Pros:

Localização muito boa. Não fica no meio da bagunça mas é perto de tudo! Fomos embora de Alhambra à pé até o hotel. Atenderam prontamente meu pedido de colocar um berço no quarto e ainda deixaram um kit infantil. Chuveiro bom, quente e com a pressão ótima

Cons:

Quarto escuro, instalações antigas. A cortina me deu alergia. A cama é muito.mole, me deu muita dor na lombar. Achei o quarto pequeno.

2026-10-26 • via Nuitee
D
Davi • couple • br
8
Pros:

Cama confortável, localização otima, banheiro otimo, quarto espaçoso

Cons:

Ar condicionado não gela, apenas funçao aquecedor, quando fui reclamar na recepção a mulher disse: “abra as janelas que esfria”. Muito barulhento tb

2026-10-25 • via Nuitee
J
Josep • family_with_children • es
8
Pros:

Molt bona situació
Habitacions àmplies
Bany molt ampli

Cons:

Tot correcte.

2026-10-25 • via Nuitee
J
Juan Manuel • family_with_children • es
9
2026-10-25 • via Nuitee
P
Paulina • couple • cl
7
buen alojamiento para conocer Granada
Pros:

La ubicación y la amabilidad del personal. Construcción muy bonita.

Cons:

La dificultad para llegar.

2026-10-25 • via Nuitee
M
M.Teresa • family_with_children • es
9
Pros:

El lloc, el personal

Cons:

Res

2026-10-24 • via Nuitee