Holiday Inn Express Puebla by IHG

Hotels
•
Holiday Inn Express
9.4 (1381 reviews)
Boulevard Hermanos Serdan, 45 , Puebla , mx
+52 222 303 0303

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Spacious and clean rooms
Friendly and attentive staff
Cons:
Elevator problems
Noise from neighboring rooms

Categories

Cleanliness
9.48
Cleanliness was frequently praised with reviews mentioning room cleanliness and attention to detail.
Service
9.95
There were numerous compliments about the staff's friendliness and attentiveness.
Location
9.49
Location was noted as excellent, with guests appreciating its convenience.
Room Quality
9.44
Rooms were described as spacious and well-equipped, with positive feedback about comfort.
Amenities
8.97
Some amenities were appreciated, although there were also mentions of the pool being less appealing.
Value for Money
9.43
Guests felt they received good value considering the overall quality of the stay.
Food and Beverage
8.98
The breakfast buffet was generally well-liked, though some mentioned inconsistencies.
Overall Experience
9.45
Overall experience was positive, despite minor issues raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:32

Property Description

Convenient Location and Amenities
Located just a short drive from Puebla's historical centre, Holiday Inn Express Puebla offers an indoor pool and daily hot breakfast buffet. The air-conditioned rooms provide free Wi-Fi, flat-screen cable TV, and tea/coffee-making facilities.

Fitness and Business Facilities
Guests can stay active at the well-equipped fitness centre or utilize the hotel's business centre for work purposes. Free local phone calls are an added convenience for travelers staying at Holiday Inn Express Puebla.

Nearby Attractions
Explore the cultural wonders of Puebla by visiting the Cholula Pyramid and Cathedral, both easily accessible from the hotel. For a fun day out, guests can take a short drive to Africam Safari Zoo.

Book your stay at Holiday Inn Express Puebla for a comfortable and convenient experience.

Important information:

Please note that this hotel does not accept debit cards.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PBC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 1381 reviews
Cleanliness: 9.48
Service: 9.95
Location: 9.49
Room Quality: 9.44
Amenities: 8.97
Value for Money: 9.43
Food and Beverage: 8.98
Overall Experience: 9.45
A
Alan • solo_traveller • mx
10
2026-08-04 • via Nuitee
K
Kazem • couple • us
8
2026-08-03 • via Nuitee
P
Paloma • couple • mx
8
Pros:

Las camas, la temperatura del cuarto y la limpieza.

Cons:

El desayuno, estaba sucio el espacio, la comida ya se estaba acabando antes de las 10 y me pareció muy feo el restaurante.

2026-08-03 • via Nuitee
S
Silvia Elena • family_with_children • mx
9
Bonito, precio adecuado y buen desayuno.
Pros:

El desayuno muy bueno y completo, me parece poco tiempo de desayuno

Cons:

Tuvimos algunas veces que usar escaleras, el elevador durante mas de media hora nunca se movió del piso 3.

2026-08-03 • via Nuitee
C
Carlos Caballero • solo_traveller • mx
10
Fantástico
Pros:

Las atenciones, instalaciones, el cuarto una maravilla

Cons:

No tengo ninguna queja

2026-08-03 • via Nuitee
V
Vargas Zuñiga • solo_traveller • cr
9
Pros:

Edificio

Cons:

Comida

2026-08-03 • via Nuitee
V
Vargas Zuñiga • solo_traveller • cr
9
2026-08-03 • via Nuitee
J
Jesús Gerardo • family_with_children • mx
10
Excelente y tranquila
Pros:

Excelente habitación, me hubiera podido a verla disfrutado un poco más, así como el resto de las instalaciones, pero me tenía que ir rápido con mi familia

Cons:

En realidad todo bien

2026-07-25 • via Nuitee
I
Ivan • solo_traveller • mx
10
2026-07-23 • via Nuitee
C
Christian Paul • solo_traveller • mx
10
Excelente
Pros:

Las instalaciones y comodidad

Cons:

Me gustaría mayor variedad en el desayuno

2026-07-18 • via Nuitee
A
Angelo • couple • it
5
2026-07-18 • via Nuitee
R
Raymond • solo_traveller • us
10
Perfect price perfect stay room was exceptionally clean and I liked the gym
Pros:

Location was amazing. Everything was perfect great value.!!

Cons:

I have nothing bad to say about this property

2026-07-17 • via Nuitee
S
Shixuan • solo_traveller • us
9
A great hotel you can definitely trust them.
Pros:

Breakfast is good, the fruit is fresh. The workers are all very helpful and respectful.

Cons:

The elevator is kinda confusing, sometimes it didn’t work after tapping the key card.

2026-07-16 • via Nuitee
G
GRETA YAZMIN • couple • mx
9
2026-07-15 • via Nuitee
G
Galván • solo_traveller • mx
9
Pros:

El desayuno incluido

Cons:

Los pasillos huelen un poco a humedad

2026-07-14 • via Nuitee
R
Ruiz tlapapa • solo_traveller • mx
10
Pros:

La habitación

Cons:

Variedad en el menu

2026-07-09 • via Nuitee
R
Rocio • family_with_children • mx
10
2026-07-09 • via Nuitee
V
Victor • solo_traveller • mx
10
2026-07-08 • via Nuitee
G
Galván • solo_traveller • mx
9
Pros:

La ubicación está un poco difícil. Pero bien. Gracias

Cons:

Todo bien

2026-07-06 • via Nuitee
R
Raul • solo_traveller • mx
5
2026-07-04 • via Nuitee