Americas Best Value Inn & Suites Lake Charles at I-210 Exit 5

Hotels
Sonesta Hotels
5.8 (133 reviews)
3231 Lake St, Lake Charles, Louisiana, 70601 , Lake Charles , US

Facilities

Free WiFi
24-hour front desk
Designated smoking area
Elevator
Television in common areas
Safe-deposit box at front desk
Free newspapers in lobby
Internet access in public areas - high speed
Free casino shuttle
Free self parking
See all facilities

Review Highlights

Pros:
Very clean and comfortable
Helpful front desk staff
Breakfast convenience
Cons:
Roaches in bathroom
Bedding had holes and stains
Terrible 3rd floor smell

Categories

Cleanliness
2.95
Roaches in the bathroom; bedding had holes and stains.
Service
7.95
The front desk staff was helpful.
Location
7.95
Standard quality for this hotel tier.
Room Quality
3.95
Several problems with bedding and cleanliness.
Amenities
6.95
The mini fridge and in-room microwave was a welcome convenience.
Value for Money
4.95
Not worth the price given the conditions.
Food and Beverage
5.95
Breakfast hours were unclear.
Overall Experience
5.75
Overall experience negatively impacted by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:43

Property Description

Convenient Amenities: Take advantage of complimentary wireless internet, a TV in the common area, and a vending machine. Guests can also enjoy a free casino shuttle.

Featured Amenities: Benefit from a business center, complimentary newspapers, and dry cleaning services. Free self-parking is available on-site.

Comfortable Rooms: Relax in one of our 52 air-conditioned rooms featuring refrigerators, microwaves, and flat-screen TVs. Stay connected with free Wi-Fi and enjoy amenities like coffee makers and free local calls.

Ready to experience convenience and comfort in the heart of Lake Charles? Book your stay at Americas Best Value Inn & Suites Lake Charles at I-210 Exit 5 today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCH

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.8
Based on 133 reviews
Cleanliness: 2.95
Service: 7.95
Location: 7.95
Room Quality: 3.95
Amenities: 6.95
Value for Money: 4.95
Food and Beverage: 5.95
Overall Experience: 5.75
R
Rodrigo
10
Pros:

It was a safe area.

2025-10-05 via Nuitee
S
Sean partner
2
Pros:

Dirty stained linens. Dirty floors not cleaned well. Staff is very much what do you need why are you bothering me go away type. Definitely not worth the money!

2025-10-05 via Nuitee
J
Jose
8
Pros:

Very clean and comfortable

2025-09-28 via Nuitee
M
Marty
2
Would not stay here again even if it was free
Pros:

Bedding had holes and stains. Roaches in the bathroom. Entire 3rd floor smelled terrible

2025-09-01 via Nuitee
R
Rose
8
Pros:

The front desk staff was helpful. The breakfast start hour was provided but, the ending time was unknown. Also, there was no bedside lamp of any kind. The mini fridge and in-room microwave was a welcome convenience.

2025-08-15 via Nuitee
R
Ricardo family
10
Pros:

Good

2025-06-03 via Nuitee
M
Michael family
6
Pros:

Dirty linens, demographically challenged areas

2025-05-26 via Nuitee
R
Richard
10
Pros:

Fast friendly check in

2025-05-24 via Nuitee
A
Angie
2
Pros:

I booked online and an emergency came up where I could not make the trip. Hotels.com reached out to the hotel that I had a reservation and they couldn't even give me a room credit.

2025-05-15 via Nuitee
K
Kristy friends
8
Pros:

This place was nice for the price.

2025-05-10 via Nuitee
C
Carolyn
4
Pros:

Hotel dirty and stunk

2025-05-08 via Nuitee
L
Logan
2
Pros:

Deposit fee wasn’t listed online didn’t even get a key out check in wasted 67$

2025-04-30 via Nuitee
R
Robert family
2
Pros:

Nothing was right rooms are plain no table no phone no iron

2025-04-21 via Nuitee
R
Robert
2
Pros:

This is not worth your money or time.

2025-04-11 via Nuitee
A
Allysia
10
Pros:

The prompt is "what did you like about the property?" If I were to be truthful and list everything , you'd be reading a novel. Cheapest hotel within 5 mins of the casino. Price is cheap, quality isn't. SmartTV, marble stand up shower , perfect bathroom lighting , COLDEST AC! Beds are so comfortable , no bed bugs, stains or burn holes on sheets ,etc. No smoking!!! Perfect. Charger outlets for fast charger and regular usb where Yu don't need a charger cube. Great closet space. Very spacious, comfortable, makes me feel like I'm home. hallways , staircase , lobby , parking lot - all SQUEAKY CLEAN! also, washer and dryer, 2 vending machines; 1 for snacks & 1 for drinks. In room u have Mini fridge with freezer , microwave , storage space for your items. Ice machine downstairs. The HOSPITALITY ?!!!! A billion/10. 100 stars! Morning front desk manager, so nice and respectful , has no issue accommodating your needs. Very welcoming and positive attitude no matter what day it is. afternoon & night staff ? Just the same. so respectful and genuine. You don't have to worry about anything happening to your belongings or your car, area is very safe and they have 24/7 all around cameras. Parking lot is ALWAYS clean , never see trash. Nobody lingering around outside to make you uncomfortable, NOTHING!! and to think it's all for 80/100$ a night ? It's beyond what you could ask for. I do not even leave reviews but I just had to!! Thank you , I'll definitely be returning !

2025-03-24 via Nuitee
B
Brandy
8
Broken tv but clean room
Pros:

Check was very quick and easy. The property is very clean. The tv in my room didn’t work and was missing the back off the remote. The guy from the front desk came up and said that the previous guest must have broke the tv but he would reach out to the owner to see about replacing it. They were completely booked so getting another room was not an option. The walls are very thin and with no tv I could hear absolutely EVERYTHING going on down the hall and in both rooms beside mine. The trim behind my bed actually hit the wall so hard 4 times around 3 am that it shook my bed. I asked the front desk when I checked out about partial refund and was told it probably couldn’t happen since I booked and paid on hotels.com but to call back and talk to the manager. If I could have drowned out the noise with the tv I could have easily given 5 stars. The ac was super cold and the hot water was plenty hot enough

2025-03-15 via Nuitee
S
Shanell friends
10
Pros:

Walk to Wendys next door. Could walk to the mall if you wanted to. Eating places close by.

2025-03-15 via Nuitee
J
Juan
8
Pros:

Very close to the casinos

2025-03-14 via Nuitee
L
Lisa partner
2
Pros:

The hotel was full Marijuana smell and another guest in the elevator was so high he couldn’t walk straight and made me feel very unsafe he was too close for comfort, I will not stay at this hotel again.

2025-03-10 via Nuitee
R
Ree family
10
Pros:

Nice

2025-03-09 via Nuitee