City Express by Marriott Queretaro Autopista

Hotels
•
City Express
8.2 (256 reviews)
Lateral Autopista Mexico Queretaro 2103 , Querétaro , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Facilities for disabled guests
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
7.84
The room cleanliness received mixed reviews, with complaints about odors and issues with bathroom maintenance.
Service
8.81
Service was generally praised, although there were a few negative comments regarding reception staff.
Location
9.35
The location of the hotel was frequently mentioned as a strong positive aspect.
Room Quality
7.3
There were complaints about the quality of the rooms, including issues with noise and ventilation.
Amenities
8.33
Amenities were generally satisfactory, but some guests felt the breakfast options were lacking.
Value for Money
8.29
The pricing was considered fair by some, but there were concerns about discrepancies in booking.
Food and Beverage
7.34
The breakfast did not meet expectations for many guests, indicating room for improvement.
Overall Experience
8.31
Overall experience was positive, but highlighted issues could lead to mixed feelings about future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:17

Property Description

Convenient Location
City Express Querétaro is conveniently located just a 5-minute drive from central Santiago de Querétaro, making it easy to explore the city's attractions. The hotel also offers a free shuttle service within a 10 km radius, providing guests with added convenience.

Modern Amenities
Guests at Querétaro Cityexpress can enjoy a range of modern amenities, including a well-equipped gym to stay active during their stay. The stylish rooms feature comfortable furnishings, air conditioning, cable TV, and complimentary Wi-Fi, ensuring a pleasant and comfortable stay.

Additional Services
In addition to the complimentary continental breakfast, the hotel offers a 24-hour reception, currency exchange services, and free on-site parking for guests. Long distance phone call services are also available, catering to the needs of both leisure and business travelers.

Ready to experience comfort and convenience at City Express Querétaro? Book your stay now for an unforgettable experience!

Important information:

The free shuttle service is subject to availability and restrictions apply.

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that when booking more than 10 rooms, different policies and additional supplements may apply.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: QRO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 256 reviews
Cleanliness: 7.84
Service: 8.81
Location: 9.35
Room Quality: 7.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 7.34
Overall Experience: 8.31
J
Juan • solo_traveller • mx
5
Cons:

ruido en habitcion
desayuno malo y escaso

2026-03-09 • via Nuitee
H
Hector • extended_group • mx
10
Pros:

Location

2026-03-07 • via Nuitee
S
Sergio • couple • mx
10
2026-03-02 • via Nuitee
Q
QUEZADAS LEGORRETA • couple • mx
10
2026-02-09 • via Nuitee
Q
QUEZADAS LEGORRETA • family_with_children • mx
10
2026-01-30 • via Nuitee
A
Alfredo • family_with_children • mx
9
Transportar a adulto mayor
Pros:

Rápido acceso

Cons:

El baño de la habitación de mi papá estaba con papel como si lo hubieran utilizado y no le bajaron

2026-01-19 • via Nuitee
G
Gustavo Alonso • extended_group • mx
7
Agradable
Pros:

Me gustó el desayuno estuvo muy rico, lo malo es que no había mucha variedad.

Cons:

La silla en el cuarto estaba un poco sucia y el burro de planchar no se encontraba en óptimas condiciones (tenía muchos brillos como diamantina y se apreciaba un poco sucio).

2026-01-19 • via Nuitee
E
Erika Fabiola • extended_group • mx
8
confort y descanso
Pros:

las instalaciones muy confortables, excelente el agua caliente, y el desayuno estaba muy rico

Cons:

el trato de las recepcionistas si pudieran sonreír

2026-01-19 • via Nuitee
A
Amparo Elizabeth • family_with_children • mx
9
Tuvimos una estancia segura, gracias!
Pros:

El desayuno es grato, la fruta fresca. Podrían agregar Chocolate caliente?

Cons:

Limpieza de mesas en el comedor.

2026-01-19 • via Nuitee
R
Raul • solo_traveller • mx
1
2026-01-19 • via Nuitee
J
Jorge • couple • mx
9
2026-01-19 • via Nuitee
A
Ana Maria • couple • mx
6
No cubrió mis expectativas
Pros:

No hay nada que decir

Cons:

Ubicación, servicios en mal estado y me hicieron mi factura mal aun y que deje los datos correctos

2026-01-19 • via Nuitee
R
rebeca ibonne • couple • mx
8
Pros:

El desayuno bueno E higiénico

Cons:

No hubo quien apoyara en cuanto al equipaje

2026-01-19 • via Nuitee
S
Salvador • family_with_children • mx
9
Pros:

A la llegada intentaron cobrar más que lo establecido en la reservación.

Cons:

El sabor de los guisos.

2026-01-19 • via Nuitee
M
MONICA • couple • mx
5
Decepcionante
Pros:

La amabilidad del personal de limpieza y de cocina, gracias por hospitalidad

Cons:

1.El personal de recepción poco amable y al parecer estaba de malas
2.En la página de booking dice que el desayuno es magnifico y eso es totalmente falso, el desayuno además de ser pobre, los dos únicos platillos calientes, estaban fríos
3.El restaurante sólo utiliza desechables, generan una gran cantidad de basura

2026-01-19 • via Nuitee
S
Segoviano • family_with_children • mx
8
Pros:

Agradable

Cons:

La cortina de la regadera esta muy corta y se salía el agua

2026-01-07 • via Nuitee
M
mayra • family_with_children • mx
8
2026-01-05 • via Nuitee
C
Catalina • family_with_children • mx
10
2025-12-26 • via Nuitee
I
ITZEL • extended_group • mx
9
Excelente opción para viajes de trabajo
2025-12-23 • via Nuitee
G
Gerardo • family_with_children • mx
7
Pros:

La ubicación

Cons:

La recepcionista medio déspota

2025-12-21 • via Nuitee