Econo Lodge Custer - Crazy Horse Area

Hotels
•
Choice Hotels International
8.2 (171 reviews)
342 Mount Rushmore Rd, Custer, South Dakota, 57730 , Custer , US
+1 605-789-6201

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Facilities

Fitness facilities
Bicycle rentals nearby
Hiking/biking trails nearby
Television in common areas
Free newspapers in lobby
Express check-out
Mountain biking nearby
Express check-in
Tours/ticket assistance
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly, helpful staff
Excellent downtown location / walking distance to restaurants and shops
Comfortable beds
Good value for money
Cons:
Continental breakfast is limited/underwhelming
Older/dated property with window AC units
Limited parking and no elevator (2-story motel)
Occasional noise issues (car alarms)
Isolated incidents: broken bed and at least one rude clerk

Categories

Cleanliness
8.9
Multiple reviews note rooms were clean and tidy; a few comments said 'not as clean as it could be', but overall cleanliness is a clear positive.
Service
9.2
Staff repeatedly described as helpful, friendly, and accommodating (helped with parking, calm check-in during busy times); one reviewer mentioned a rude desk clerk but this appears to be an exception.
Location
9.4
Consistently praised for a downtown location within easy walking distance of restaurants, shops, and local attractions (Mount Rushmore, Crazy Horse, Custer State Park).
Room Quality
7.3
Mixed comments: rooms are generally comfortable but several reviews call the property dated (window AC units), and there was at least one broken bed incident and worn fixtures.
Amenities
7.4
Amenities are basic: mostly continental breakfast, limited breakfast items, no elevator in the 2-story motel, limited parking and only one handicap space noted.
Value for Money
8.6
Multiple reviewers described the hotel as economical and good value for the price—clean, convenient and affordable for the area.
Food and Beverage
6.8
Frequently criticized: continental breakfast described as basic, limited, or 'not that great' and in one case 'unfulfilled'; coffee noted as important to guests.
Overall Experience
8
Overall positive stays: clean rooms, friendly staff, great downtown location, and comfortable beds, tempered by occasional noise, dated rooms, limited breakfast, and isolated service/room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Amenities
The hotel offers a 24-hour fitness center and complimentary wireless internet access.

Business Services
Guests can benefit from the business center, express check-in, and express check-out facilities.

Convenient Location
Minutes away from popular attractions like Black Hills National Forest and Custer State Park, Econo Lodge Custer provides a central location for exploring the area. Book your stay now for an unforgettable experience.

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Alcohol is not served at this property.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RAP

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Food & Beverage

    No alcohol served onsite

  • Accessibility

    No elevators

  • General

    Social distancing measures are in place

See all policies

Location

Guest Reviews

8.2
Based on 171 reviews
Cleanliness: 8.9
Service: 9.2
Location: 9.4
Room Quality: 7.3
Amenities: 7.4
Value for Money: 8.6
Food and Beverage: 6.8
Overall Experience: 8
J
Jack
8
Pros:

An older hotel with a basic breakfast. The stay was quiet and comfortable while we explored some of the black hills. The staff was helpful and friendly.

2025-09-28 • via Nuitee
J
Jill
10
Pros:

Great location downtown. Clean, spacious room.

2025-09-28 • via Nuitee
C
Cindy • partner
10
Pros:

Was able to walk to shopping and restaurants. Hotel and room clean. Be sure to check out the Gold Pan Saloon! The oldest saloon in the Black Hills. Lots of taxidermy and warm, lodgy atmosphere.

2025-09-25 • via Nuitee
D
Deanna • partner
8
Pros:

Pretty good value for the money, although the continental breakfast wasn't that great. Everything else was fine except for a loose outlet cover that made the outlet unusable.

2025-09-24 • via Nuitee
S
Scott • partner
8
Pros:

Rooms were clean. Front desk gals were very friendly when we checked in. We came pulling a trailer and they helped with parking overnight since there isnt room at the properrty. Very limited items if you're looking for breakfast.

2025-09-20 • via Nuitee
B
brent
6
Honking!!!!!
Pros:

Room was good. Car alarms went off all night long. Not much sleep :(

2025-09-18 • via Nuitee
B
Brian
8
Pros:

Rude desk clerk

2025-09-17 • via Nuitee
L
Luke • family
8
Pros:

This is always a nice place to stay- the hotel is in good shape and it’s right down town Custer- easy to walk to restaurants and shops.

2025-09-16 • via Nuitee
J
Judy
8
Pros:

Grest

2025-09-13 • via Nuitee
A
Anna
6
Pros:

Not as clean as it could be.



2025-09-11 • via Nuitee
W
William • family
10
Pros:

Good staff
Clean
2 Story motel with NO Elevator

2025-09-11 • via Nuitee
S
Sherri • family
10
Pros:

Simple but clean hotel. Breakfast is mostly continental with egos added as a bonus. Staff was very nice.

2025-09-04 • via Nuitee
L
Laura
6
Pros:

Staff was very friendly and ready to help with any of our needs. Room was a little dated but fine for one evening. Very conveniently located..

2025-08-29 • via Nuitee
C
cliff
10
Good stay
Pros:

Room was clean and comfortable
Staffing were very nice

2025-08-28 • via Nuitee
V
Verified traveler
10
Pros:

We booked our family trip on Aug 17-21. First day was an Amazing to welcome us with a great smile with the front desk lady, after a 14 hour of straight driving , that is a welcoming gesture out there! ..and 'till we checked out. Good and friendly staffs. Convenient , clean and affordable place to stay.
Contenental breakfast was unfullfilled, but all good as long as there is a new brewed coffee.

2025-08-22 • via Nuitee
R
Rebecca
10
Pros:

Friendly staff. Easy check in.

2025-08-21 • via Nuitee
N
Nessa • family
8
Pros:

Walking distance to restaurants. Nice location and property is clean. You get what you pay for with the breakfast but overall it was alright.

2025-08-18 • via Nuitee
T
Terry
8
Convenient and comfortable
Pros:

Easy walking access to several dining options and easy drive to several local attractions....Crazy Horse, Mount Rushmore, and Custer State Park.

2025-08-18 • via Nuitee
A
Arthur • family
10
Pros:

Economical and nice for the price. Comfortable and clean.

2025-08-14 • via Nuitee
K
kurt
8
Broken bed
Pros:

Bed was broken. Reported broken the next morning and was told it was fixed when arrived back. Linens was on floor. Requested new linens and housekeeping was gone. Front desk replaced linen and in the process bed has broken again. Requested a new room and was given.

2025-08-13 • via Nuitee