Holland House Hotel Cardiff By Sunday

Hotels
•
Sunday
7.8 (8730 reviews)
24-26 Newport Road , Cardiff , gb

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Spacious rooms
Cons:
Unclean areas
Poor food quality
Inconsistent service

Categories

Cleanliness
6.94
Several mentions of unclean areas and poor bathroom hygiene.
Service
8.91
Helpful staff were noted, though there was some inconsistent service.
Location
8.95
Guests appreciated the great location near city center.
Room Quality
7.4
Some rooms were spacious but issues with maintenance were reported.
Amenities
7.43
The spa facilities were closed during stay, detracting from experience.
Value for Money
7.39
Pricing described as high relative to the quality of services received.
Food and Beverage
6.94
Poor quality of food and issues with breakfast noted.
Overall Experience
8.41
Overall satisfactory stay but several areas require improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:24

Property Description

Luxurious 4-Star Hotel in Prime City Centre Location

Swimming Pool, Gym, and Spa: Relax and unwind in our hotel's swimming pool, gym, and spa facilities, perfect for a rejuvenating stay.

Award-Winning Dining Experience: Indulge in a modern menu at our award-winning restaurant and sip on cocktails at the stylish lounge bar.

Panoramic City Views and Leisure Club: Enjoy breathtaking city views from our modern rooms and take advantage of our leisure club with Jacuzzi®, sauna, steam room, and fitness studio.

Experience luxury and convenience at Mercure Cardiff Holland House Hotel & Spa. Book now for an unforgettable stay!

Important information:

* Guests are required to the credit card that was used to make the booking upon check-in.
* Please ensure the payment card is valid at the time of booking and upon check-in.
* Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
* Guests at Hotel & Spa receive a 20% discount on Spa Treatments. Please use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.
* Please note there is limited parking available and subject to availability and it takes GBP 24 for 24 hours.
* Please note that pets will incur an additional charge of £30 per pet, per night.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CWL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 21 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 13 years old to 17 years old stay for £15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 8730 reviews
Cleanliness: 6.94
Service: 8.91
Location: 8.95
Room Quality: 7.4
Amenities: 7.43
Value for Money: 7.39
Food and Beverage: 6.94
Overall Experience: 8.41
Y
YEKATERINA • couple • tr
2
Сильный запах хлорки, перепад температур, на одной и той же территории жарко и с другой стороны может дуть холоднющий по
Pros:

Местоположение

Cons:

Теперь одноразовые тапочки платные и если вам понадобиться оставить ваши чемоданы на пару часов после выезда из отеля, также приготовьтесь платить. К тому же в любой момент к вам в комнату может войти персонал без разрешения 😡, так случилось со мной в эту поездку, хотя за последний год это был третий мой визит и, увы, последний!

2026-06-20 • via Nuitee
R
Rebecca • couple • gb
7
2026-06-20 • via Nuitee
M
Moreland • solo_traveller • gb
10
2026-06-20 • via Nuitee
N
Nadine • solo_traveller • gb
9
2026-06-20 • via Nuitee
A
Alan • couple • gb
10
Pros:

large room comfy bed clean and great staff

Cons:

slightly out of centre

2026-06-20 • via Nuitee
O
Olivia • couple • gb
4
2026-06-19 • via Nuitee
C
Cathryn • couple • gb
8
Excellent and quite central
Pros:

Big room

Cons:

Nothing

2026-06-19 • via Nuitee
E
Emma • couple • gb
9
2026-06-19 • via Nuitee
M
Mairi • solo_traveller • gb
5
City centre, wonderful view, good bed.
Pros:

The comfy bed, lovely sheets.
The settee
The view...the best bit! Panoramic and south facing

Cons:

The rooms are tired. Decor and fittings need upgrading. The bathroom lights flickered

2026-06-19 • via Nuitee
T
Tom • solo_traveller • gb
1
The fact that the person at reception refused me a room when I had booked it that night. Then told m
Pros:

Nothing

Cons:

The fact that the person at reception refused me a room when I had booked it that night. Then told me that it would be refunded automatically.

No refund

£180 for a room I didn’t check into as I thought it was canceled. His name was Terrence

2026-06-19 • via Nuitee
A
Anna • couple • gb
6
Bed was 10/10 for comfort! Parking fee was unexpected but understandable for city centre
Pros:

Location

Cons:

Size of TV disproportionate to room size, carpets looked a bit tired, in need of a clean

2026-06-18 • via Nuitee
A
Amanda • solo_traveller • gb
10
2026-06-18 • via Nuitee
M
Miljan • solo_traveller • me
3
2026-06-18 • via Nuitee
R
Rachel • solo_traveller • gb
10
Pros:

Great value stay
Short walk from the City
Huge comfy bed nice Bathroom
Added bonus of a Swim in the morning

Cons:

No Biscuits
On Guest Trays!

2026-06-18 • via Nuitee
P
Pat • couple • gb
10
2026-06-18 • via Nuitee
C
Claire • solo_traveller • gb
7
2026-06-18 • via Nuitee
K
Karen • extended_group • gb
10
Great hotel. Very reasonable and extremely clean. Good size rooms.
Pros:

Lovely triple room, great size. Very clean and excellent facilities. Would definitely use agin!

Cons:

A little further out than expected but rates were so reasonable we didn’t mind using Ubers.

2026-06-18 • via Nuitee
H
helen • couple • gb
10
Perfect for an overnight stay for an event in Cardiff
Pros:

Location

Cons:

Nothing

2026-06-18 • via Nuitee
L
Louise • extended_group • gb
9
Excellent stay and will return
Pros:

Reasonably priced and so clean and modern

Cons:

Slightly out of central Cardiff but a 10 min walk

2026-06-18 • via Nuitee
R
Richard • couple • gb
6
Pleasant stay. Clean and comfortable room but facilities were not available on our booking.
Pros:

Location was nice and central and good for walking into the city centre

Cons:

The pool and spa area was only accessible if paying extra which had not been made at all clear when booking the hotel. This was very disappointing.

2026-06-18 • via Nuitee