Holiday Inn Express Portsmouth Gunwharf Quays by IHG

Hotels
•
Holiday Inn Express
7.9 (7113 reviews)
The Plaza, Gunwharf Quays , Portsmouth , gb

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Dated rooms
Parking fees

Categories

Cleanliness
6.23
Several reviews mention issues like a soiled chair and a need for better upkeep in rooms.
Service
8.7
Noted for friendly staff and helpful service, though there were some complaints about responsiveness.
Location
9.24
Location consistently praised for its convenience and proximity to shopping and dining options.
Room Quality
7.19
Mixed feedback; some rooms described as dated and needing upgrades, though others were clean and comfortable.
Amenities
8.22
Compliments on breakfast offerings and coffee/tea facilities, though some amenities like fridges were desired.
Value for Money
7.18
Reviewed as a good value for location, but some felt the parking fee and room quality diminished overall value.
Food and Beverage
8.23
Generally positive feedback on breakfast, despite some notes on specific items being overcooked.
Overall Experience
8.2
Overall a positive stay with some minor complaints that were overshadowed by location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:59

Property Description

Modern Rooms with Stunning Views
Experience comfort and style at our hotel located in the vibrant Gunwharf Quays. Enjoy bright, modern rooms with views of the docks, equipped with amenities like TV, power showers, and tea/coffee facilities.

Conveniently Located Attractions
Explore designer shops, a cinema, bowling, and more just steps away from the hotel. Immerse yourself in the city's lively atmosphere with restaurants, pubs, and entertainment options within walking distance.

Relaxing Breakfast Lounge
Start your day right with a delicious continental breakfast in our cozy lounge. Fuel up before exploring Portsmouth's historic Dockyard, waterfront, and city center, all conveniently close to the hotel.

Book now for an unforgettable stay at our Holiday Inn Express in Portsmouth!

Important information:

If you expect to arrive outside reception opening hours, please inform Holiday Inn Express Portsmouth Gunwharf Quays in advance.

Pets are not allowed, but guide dogs are accepted.

Undercover private parking is available at the main Gunwharf Quays Car Park.

Up to 2 children under the age of 18 stay free when sharing a room with up to 2 adults if suitable accommodations is available.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 7113 reviews
Cleanliness: 6.23
Service: 8.7
Location: 9.24
Room Quality: 7.19
Amenities: 8.22
Value for Money: 7.18
Food and Beverage: 8.23
Overall Experience: 8.2
P
paul • couple • gb
9
Excellent facilities, lovely area
Pros:

Conveniently situated in a nice area

Cons:

Nothing

2026-05-16 • via Nuitee
L
Lillian • couple • gb
9
Very pleasant
Pros:

This way my 4th stay , this is a clean comfortable and good located hotel .

Cons:

My only criticism is when I book a room for 2 guests it would be nice to have 2 chairs in the room .

2026-05-16 • via Nuitee
D
Daniel • couple • se
8
Pros:

Good location and value for money.

Cons:

Simple but functional.

2026-05-16 • via Nuitee
J
James • couple • gb
7
Great location but room way too warm no a/c
Pros:

Great location the main reason why we stay here

Cons:

Bed is way to soft personally and the air conditioning didn’t do anything so the room was permanently warm

2026-05-16 • via Nuitee
P
Paul • solo_traveller • gb
8
Pros:

Location

Cons:

The car park must not have been the right car park, even after asking due to the price I paid to get out of it.

2026-05-16 • via Nuitee
R
Ryan • solo_traveller • us
8
2026-05-16 • via Nuitee
K
Kim • solo_traveller • gb
8
2026-05-15 • via Nuitee
R
Robert • solo_traveller • gb
6
Pros:

Staff very friendly and professional, excellent location, good breakfast, room?

Cons:

Toilet very badly stained and seat cracked.
The room and bathroom looked tired. If the painter had done the work in my house, I would have asked for my money back!!

2026-05-15 • via Nuitee
I
Ivy • extended_group • gb
6
Average facilities, a bit pricey but great location !
Pros:

Location is wonderful and breakfast has great selection!

Cons:

No fridge in the room, old fashioned bedroom furnitures and no gym / leisure facilities

2026-05-14 • via Nuitee
J
John • couple • gb
10
2026-05-14 • via Nuitee
M
Mouchantaf • solo_traveller • gb
5
nice
Pros:

location

Cons:

Value of money & one of the staff was rude with my son,i think smith,he is black with curly short hair.

2026-05-14 • via Nuitee
A
Anne • couple • gb
10
Second stay at this hotel. Clean, comfortable and perfect for our needs whilst taking a nostalgic trip to Pompey!
Pros:

Ideally situated for the dockyard, seafront, restaurants and shops.
The car park arrangement is a major plus!
Amazing breakfast too.

Cons:

Nothing!

2026-05-13 • via Nuitee
B
Brent • solo_traveller • gb
5
Pros:

Location

Cons:

Room was extremely poor and lacked facilities such as remote control for TV, small table (i take into account it's an accessible room) and extraction fan did not work in bathroom. Considering i am a regular visitor I did expect better treatment.

2026-05-13 • via Nuitee
L
Linda • couple • gb
7
Pros:

Location good for access to the Historic Harbour.

2026-05-13 • via Nuitee
J
Janina • solo_traveller • gb
6
Pros:

Location

Cons:

Breakfast - uncomfortable as only female

2026-05-13 • via Nuitee
K
Kay • solo_traveller • gb
10
Pros:

Perfect location, nice staff, great room, great breakfast.

Cons:

Nothing

2026-05-12 • via Nuitee
C
Carolyn • solo_traveller • gb
8
A great location
Pros:

Clean room and comfortable bed, a central location, ideal for the train station. The breakfast was plentiful.

Cons:

It was a little noisy in the early hours, the positive side, the wandering security patrols soon put a stop to it.

2026-05-12 • via Nuitee
T
Tony • solo_traveller • gb
5
Average room, sadly poor outdated shower room 217
Pros:

Location

Cons:

Disabled parking

2026-05-12 • via Nuitee
N
Nigel • couple • gb
7
Good except for a few little things
Pros:

Good location

Cons:

Showing signs of requiring some extra maintenance, remote on tv not working, threshold strip loose on entrance door

2026-05-11 • via Nuitee
T
Tsvakai Charity • solo_traveller • gb
10
2026-05-11 • via Nuitee