Aparthotel Costa Mar

Hotels
8.2 (320 reviews)
Urb.Costamar, Playa de los Pocillos, s/nº. , Puerto del Carmen , es

listing image 1
Show all photos
Children allowed

Facilities

Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
Fax/photocopying
Car hire
Table tennis
Darts
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Lack of cleanliness
Limited amenities

Categories

Cleanliness
7.65
Multiple mentions of lack of cleaning and maintenance, particularly in rooms.
Service
9.15
Overall positive feedback about friendly and helpful staff.
Location
9.15
Consistently positive remarks on the location being close to beach and amenities.
Room Quality
7.65
Mention of poor equipment and comfort issues in apartments.
Amenities
7.65
Lack of necessary kitchen equipment and facilities was a common complaint.
Value for Money
8.35
Perceived as decent value given location despite issues, average feedback overall.
Food and Beverage
7.65
Mixed reviews on food quality and selection, especially breakfast and dinner.
Overall Experience
8.35
General satisfaction with the stay, with some specific improvement suggestions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:47

Property Description

Surrounded by Gardens and White Sandy Beach

Family-Friendly Entertainment Program

Fully-Equipped Apartments with Sea Views

Experience a tranquil stay at our family apartment hotel complex, nestled amidst lush gardens and just steps away from the pristine Pocillos beach. Enjoy a range of activities with our entertainment program designed for both adults and children. Our spacious apartments, offering one or two bedrooms and stunning sea views, provide the perfect blend of comfort and serenity. Ideal for families seeking a relaxing getaway, make unforgettable memories at our seaside retreat. Book now for an unforgettable holiday experience.

Important information:

Please let Aparthotel Costa Mar know your expected flight arrival time in advance. You can use the Special Requests box when booking or contact the property.

Half board rates include breakfast and dinner.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ACE

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and costs EUR 6 per 24 hours.

Location

Guest Reviews

8.2
Based on 320 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 7.65
Value for Money: 8.35
Food and Beverage: 7.65
Overall Experience: 8.35
Ángeles Lucía • family_with_children • es
10
Ubicación inmejorable y personal muy profesional
Pros:

La ubicación es estupenda y el personal es encantador y muy profesional. Viajamos con una persona mayor con problemas de movilidad y nos facilitaron mucho el apartamento que más se ajustaba a su limitación

2026-05-07 • via Nuitee
G
Gianfranco • solo_traveller • it
8
2026-05-06 • via Nuitee
D
Darren • family_with_children • ie
7
Nice clean apartment but could have given us a better apartment from when we got there. We had to ask to be moved
Pros:

Apartment was good after I asked to be moved

2026-05-05 • via Nuitee
N
Nieves • family_with_children • es
8
Descanso
Pros:

La cercanía del establecimiento, un super al lado, facilidad de trasporte

Cons:

Limpieza de la habitacion uno de los dias

2026-05-04 • via Nuitee
E
Eroti • solo_traveller • es
10
Pros:

Nos encantó la acogida de Armando, y en general todo genial

2026-05-04 • via Nuitee
E
Estibaliz • solo_traveller • es
8
Pros:

The location. We got two apartments in front of the beach. Very quiet place at the end of April

Cons:

The apartments are not very new. The food is correct.

2026-05-03 • via Nuitee
P
Pedro • family_with_children • pt
7
Pros:

Excelente localização em frente à praia. Zona tranquila e sem barulhos noturnos de bares.
Simpatia dos funcionários.

Cons:

Nas refeições o jantar podia ser melhor confeccionado. Melhor o pequeno almoço que o jantar.
O wifi nos quartos é pago.

2026-05-03 • via Nuitee
G
Goiara • family_with_children • es
10
2026-05-01 • via Nuitee
M
Mary • solo_traveller • gb
6
Pros:

Location was good.Pool area nice.Breakfast was good.Shower was excellent.

Cons:

Room was very dated and had a bad drain smell.

2026-04-29 • via Nuitee
K
Katarina • couple • sk
7
Priestranný ale veľmi tmavý apartmán
Pros:

Výborná pestrá strava, dobrý šalátový bufet ráno aj večer, blízkosť oceánu, pri ubytovaní obchod (spar) priestranný apartmán, pekný výhlad na oceán, dostatok parkovacieho miesta na ulici

Cons:

Špinavé závesy v spálni, celý apartmán veľmi tmavý, pôsobí studeno, aj cez deň sme museli svietiť.

2026-04-29 • via Nuitee
I
Idalys • solo_traveller • es
8
2026-04-28 • via Nuitee
• family_with_children • it
9
2026-04-28 • via Nuitee
S
Salvatore • couple • it
7
Pros:

Posizione

Cons:

la cena di bassissima qualita e orario troppo presto alle 21 ti sparecchiavano tutto . pulizia delle stanze e cambio lenzuoli e asciugamani e in bagno nemmeno un sapone. attenzione italiani non ce il bidet

2026-04-28 • via Nuitee
V
veronique • solo_traveller • fr
8
Pros:

Bon emplacement, proche commodités, restos,commerces,plage.
Endroit calme.

Cons:

L appart est impersonnel,les équipements sommaires.Simple mais efficace.

2026-04-24 • via Nuitee
V
Veronica • family_with_children • es
10
Pros:

El desayuno muy rico, el personal encantador.
La piscina genial y la ubicación inmejorable

Cons:

nada

2026-04-24 • via Nuitee
B
Brumo • solo_traveller • it
8
Pros:

buona la location
buono il buffet sia colazione che cena

Cons:

la pulizia lascia a desiderare

2026-04-22 • via Nuitee
V
Vladimír • couple • sk
5
Overall the stay was okay. The apartment and food was a bit disappointing. But very good locality.
Pros:

Very good locality, close to the airport (using public transport), very nice receptionist willing to help, breakfast was good (although basically the same every day), dinner the second half of our stay, very spacious apartment. Cleaning lady came every second day, wiped the floor, brough clean towels and even made our bed.

Cons:

When we came, the room was a bit dusty on the floor, a bit of a dust on the furniture, the old wardrobes stink (we didn´t use them), and the bathroom stank every day in the morning, probably the drain from the shower, but the cleaning lady tried to pour some chemicals there. The kitchen was underequipped, if we didn´t have half board and wanted to cook ourselves, it would be impossible.
Also the food/dinner first half of our stay was quite bad. The food was bland, without taste, pasta was overcooked, meat was very tendinous. But the second half of our stay the food suddenly improved and it was quite good (maybe they changed the cooks).
Also you have to pay for Wi-Fi (in 2026!!), about 15€ for a week.
Also no free drinks for dinner, not even water. And the prices were quite high.
A bit disappointing for the price.

2026-04-21 • via Nuitee
A
Adonay • solo_traveller • es
9
Pros:

La situación y la amabilidad del personal

Cons:

El sillón es incomodo y las puertas tienen juego por lo que hacen ruido con el viento

2026-04-17 • via Nuitee
A
Andrés • solo_traveller • es
4
Pros:

El buffet

Cons:

La limpieza no era todos los días ni el cambio de ropa de cama ni sábanas

2026-04-16 • via Nuitee
A
Alexander • family_with_children • it
9
Pros:

Все понравилось. Читали в отзывах, что номера "усталые", но совсем даже нет. До/от аэропорта можно добраться на прямом автобусе, 10 мин. Рядом много магазинчиков, ресторанов и тд. Велосипедная дорожка вдоль моря на километры, можно взять велосипеды напрокат. Море - норм, видали и лучше и хуже. Вход в море не резкий

Cons:

Пляж просто огромный и в 2х шагах от отеля, но само место не защищено от ветров. В полупансион входит полный завтрак, а на ужин не включены напитки, даже вода, учтите это, букинг про это не пишет

2026-04-13 • via Nuitee