Aparthotel Costa Mar

Hotels
8.2 (288 reviews)
Urb.Costamar, Playa de los Pocillos, s/nº. , Puerto del Carmen , es

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Children allowed

Facilities

Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
Fax/photocopying
Car hire
Table tennis
Darts
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Lack of cleanliness
Limited amenities

Categories

Cleanliness
7.65
Multiple mentions of lack of cleaning and maintenance, particularly in rooms.
Service
9.15
Overall positive feedback about friendly and helpful staff.
Location
9.15
Consistently positive remarks on the location being close to beach and amenities.
Room Quality
7.65
Mention of poor equipment and comfort issues in apartments.
Amenities
7.65
Lack of necessary kitchen equipment and facilities was a common complaint.
Value for Money
8.35
Perceived as decent value given location despite issues, average feedback overall.
Food and Beverage
7.65
Mixed reviews on food quality and selection, especially breakfast and dinner.
Overall Experience
8.35
General satisfaction with the stay, with some specific improvement suggestions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:47

Property Description

Surrounded by Gardens and White Sandy Beach

Family-Friendly Entertainment Program

Fully-Equipped Apartments with Sea Views

Experience a tranquil stay at our family apartment hotel complex, nestled amidst lush gardens and just steps away from the pristine Pocillos beach. Enjoy a range of activities with our entertainment program designed for both adults and children. Our spacious apartments, offering one or two bedrooms and stunning sea views, provide the perfect blend of comfort and serenity. Ideal for families seeking a relaxing getaway, make unforgettable memories at our seaside retreat. Book now for an unforgettable holiday experience.

Important information:

Please let Aparthotel Costa Mar know your expected flight arrival time in advance. You can use the Special Requests box when booking or contact the property.

Half board rates include breakfast and dinner.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ACE

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and costs EUR 6 per 24 hours.

Location

Guest Reviews

8.2
Based on 288 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 7.65
Value for Money: 8.35
Food and Beverage: 7.65
Overall Experience: 8.35
A
Adonay • solo_traveller • es
9
Pros:

La situación y la amabilidad del personal

Cons:

El sillón es incomodo y las puertas tienen juego por lo que hacen ruido con el viento

2026-04-17 • via Nuitee
A
Andrés • solo_traveller • es
4
Pros:

El buffet

Cons:

La limpieza no era todos los días ni el cambio de ropa de cama ni sábanas

2026-04-16 • via Nuitee
A
Alexander • family_with_children • it
9
Pros:

Все понравилось. Читали в отзывах, что номера "усталые", но совсем даже нет. До/от аэропорта можно добраться на прямом автобусе, 10 мин. Рядом много магазинчиков, ресторанов и тд. Велосипедная дорожка вдоль моря на километры, можно взять велосипеды напрокат. Море - норм, видали и лучше и хуже. Вход в море не резкий

Cons:

Пляж просто огромный и в 2х шагах от отеля, но само место не защищено от ветров. В полупансион входит полный завтрак, а на ужин не включены напитки, даже вода, учтите это, букинг про это не пишет

2026-04-13 • via Nuitee
F
Francisca • family_with_children • es
6
Pros:

Apartament amb espaiós i molt ben situat

Cons:

Canvien tovalloles i fan net cada un parell de dies

2026-04-12 • via Nuitee
G
Giulia • family_with_children • it
8
2026-04-11 • via Nuitee
D
Dario • couple • it
5
Pros:

La posizione unico spunto favorevole del soggiorno presso questa struttura, non ho trovato per il prezzo pagato la stessa modernità e cura che ho trovato in altre strutture similari alle Canarie.

Cons:

La colazione assolutamente poco varia e fornita, scarsissima quantità di frutta fresca e in condizioni non ottimali, pulizia dell'angolo pane da rivedere completamente e varietà di dolce salato veramente scarsa.

2026-03-31 • via Nuitee
P
Peter • family_with_children • nl
6
2026-03-14 • via Nuitee
M
Maurizio • couple • it
9
Contento di esserci stato
Pros:

Colazione varia e soddisfacente, personale inteso tutti , molto ma molto gentili e professionali, locazione struttura ottimale

Cons:

Le scale un po’ strette per muoversi con i bagagli e scivolose quando sono bagnate dalla pioggia .

2026-03-11 • via Nuitee
D
DAVID • couple • gb
8
Really enjoyed it
Pros:

Excellent position

Cons:

In need of updating

2026-03-01 • via Nuitee
P
Peter • couple • gb
10
EXCELLENT !
Pros:

WE HAD A TERRACE APARTMENT WHICH WAS IDEAL AND EXCLEENT FOR SEA VIEWS.
ITS WAS VERY CLEAN WITH NICE, HELPFUL AND POLITE STAFF WITH EXTRA ATTENTION TO THE RECEPTIONISTS WHO WERE EXCELLENT AND INFORMATIVE. THE APARTMENT AND COMPLEX WAS VERY TIDY AND CLEAN A JOY TO STAY AND ENJOT OUR HOLIDAY.

Cons:

NOT APPLICABLE

2026-02-25 • via Nuitee
K
Ketty • couple • it
8
Terrazzo stupendo vista mare
Pros:

Bella posizione a due passi dal mare un grande complesso di appartamenti. Colazione e cene ottime. Personale gentile. Appartamento grande e pulita purtroppo i mobili molto vecchi che mi hanno tanto rattristita non quelli che avevo visto nella prenotazione. Il personale molto disponibile voleva cambiarmi camera ma ho preferito rimanere li perchè in compenso avevo una bella terrazza vista mare.

2026-01-29 • via Nuitee
T
Tiziana • extended_group • it
9
Sono soddisfatta, ci ritornerei
Pros:

Ottima posizione, colazione buona

Cons:

Maggiore manutenzione nel bagno

2026-01-19 • via Nuitee
F
Famara • family_with_children • es
10
2026-01-15 • via Nuitee
G
Gaynor • family_with_children • gb
8
Pros:

Staff

Cons:

Needs modernising

2026-01-13 • via Nuitee
K
Keogh • family_with_children • ie
7
Pros:

Fabulous Seaview, great staff

Cons:

Too many steps

2026-01-13 • via Nuitee
B
Bošková • extended_group • sk
10
Pros:

Veľká terasa s výhľadom na more, poloha hneď pri pláži, autobusová zastávka a potraviny hneď pri hoteli, veľmi milá obsluha v plážovom bare pri bazéne

2026-01-13 • via Nuitee
O
Otoole • family_with_children • ie
10
Pros:

Excellent food. Staff very friendly and helpful. Would recommend..

Cons:

Nothing

2026-01-12 • via Nuitee
N
Noel • family_with_children • ie
8
2025-12-28 • via Nuitee
R
roland • family_with_children • fr
4
Pros:

L'emplacement et le personnel.

Cons:

Appartement sans aucun confort et nul en équipement kitchenette.meme pas un sèche cheveux dans la salle de bain,cuisine restaurant de cantine.

2025-12-22 • via Nuitee
R
Ralf • couple • de
7
2025-12-21 • via Nuitee