Market Pavilion Hotel

Hotels
9.1 (987 reviews)
225 East Bay Street , Charleston , us

Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good restaurant
Cons:
Poor check-in experience
Lack of accountability from staff

Categories

Cleanliness
9.06
Standard quality for this hotel tier.
Service
7.53
Check-in was handled extremely poorly, with a lack of accountability from the front desk.
Location
9.57
The rooftop area was mentioned; however, there were complaints due to waiting in cold conditions.
Room Quality
9.52
The room quality was satisfactory, but the downgrade offer was frustrating.
Amenities
9.55
Restaurant was highlighted as very good.
Value for Money
9.51
Price expectations not met due to check-in issues, but overall value remains high.
Food and Beverage
9.56
Restaurant was very good.
Overall Experience
8.53
Front desk experience overshadowed the stay despite positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:08

Property Description

Rooftop Pool with Mosaic Bottom - Enjoy a luxurious stay at our 4-star Downtown Charleston hotel with a stunning rooftop pool featuring a unique mosaic bottom. Relax and unwind while taking in breathtaking views of the city.

Culinary Delights - Indulge in a gastronomic experience at Grill 225 steakhouse, offering fresh seafood, an extensive wine list, and delectable desserts. For a more casual dining option, Pavilion Bar serves a full lunch and dinner menu on the rooftop terrace, ensuring a memorable dining experience.

Luxurious Accommodations - Each guest room at Market Pavilion Hotel is elegantly furnished with a flat-screen TV, desk, and sitting area. Pamper yourself in the Italian marble bath complete with a separate shower and bathtub. Upgrade to a suite for concierge parlour access and enjoy delicious hors d’oeuvres.

Experience the epitome of luxury and convenience at Market Pavilion Hotel. Book your stay now for an unforgettable Charleston getaway.

Important information:

The primary guest on the booking must be at least 21 years or older to check-in.

The credit card holder's first and last name must match the photo ID card presented at check-in and the booking confirmation.

If the first and last name on the photo ID card does not match the credit card presented, than an alternative matching card must be provided.

The property places a hold on the guest credit card at check-in for each night's stay plus USD 100 for each night for incidentals. The charges for incidentals will be refunded within 2 to 4 business days.

The incidental charges must be paid with a credit card at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 37 per day.

Location

Guest Reviews

9.1
Based on 987 reviews
Cleanliness: 9.06
Service: 7.53
Location: 9.57
Room Quality: 9.52
Amenities: 9.55
Value for Money: 9.51
Food and Beverage: 9.56
Overall Experience: 8.53
S
Schultz solo_traveller us
10
Pros:

Beautiful room. Well priced. Great location to shops, restaurants and of course the market. A block from great plays in season, the dock st. Theater.

Cons:

Liked everything. Going back in late May.

2026-04-18 via Nuitee
P
P3727RMmeganc Couples
10
Top Notch Hotel
Pros:

From check in to check out this place was wonderful! The room was beautiful, the food was amazing and after dinner drinks on the roof top to watch the sunset over the city was gorgeous. This is our new “go to” when we visit Charleston!

2026-04-17 via Tripadvisor
S
Steven couple us
9
2026-04-17 via Nuitee
K
katygrey couple us
10
2026-04-15 via Nuitee
S
Seema couple us
10
2026-04-14 via Nuitee
3
374seemag Couples Greenwich, Connecticut
10
Hidden Gem
Pros:

Amazing experience from beginning to end! The front desk staff are welcoming and incredibly helpful. The rooms are spacious. It is very well positioned for sightseeing. The breakfast pastries were an adult delight. They played awesome 80s by. Would definitely come back.

2026-04-13 via Tripadvisor
D
dawnmO9783HF Couples
10
Beautiful hotel with amazing staff
Pros:

My husband and I visit Charleston at least twice a year and usually stay at Charleston Place but they were booked so we decided to give Market Pavilion a shot. The hotel is very charming with beautiful antique furnishings and the location is very convenient. What really stood out to us the most was the staff and the welcoming atmosphere they created for us during our 5 night stay. Danny at valet was very efficient, knowledgeable and helpful. Scotty, our server at the rooftop bar was very friendly and did a great job. Best of all was Theresan at the front desk. She went out of her way to make sure our stay was perfect and I was very impressed with her. There are many hotel options in Charleston with comparable amenities, atmosphere, price points and equally convenient locations but what sets Market Pavilion apart is their employees who take personal pride in their jobs and are dedicated to making their guests feel at home. This level of customer service is hard to find these days which is why Market Pavilion is our new top choice when visiting Charleston.

2026-04-13 via Tripadvisor
P
Patroklos couple gb
9
2026-04-13 via Nuitee
S
SHANNON solo_traveller us
10
2026-04-13 via Nuitee
E
Eileen family_with_children us
10
2026-04-12 via Nuitee
M
Meghann couple us
9
Pros:

Breakfast on the floor was an unexpected treat. Pool bar was wonderful and not crowded, bathrooms were luxurious. Location was my favorite. Right in the mix but ever so slightly away from the crowds. Perfect for any early riser, walkers or runners who want to get on the water and then do loops around Broad Street and King as well. Staff was wonderful – from the team that cleaned our rooms to the Bellman in charge of luggage, these people were five stars. Kind and so professional!

Cons:

Bedrooms were a little dated

2026-04-11 via Nuitee
V
Vanessa couple us
10
Beautiful hotel!
Pros:

Our room was lovely. Large, with a beautiful four poster bed and luxury linens and feather pillows. The ambiance of the hotel was very elegant. Location was perfect.

Cons:

Everything was wonderful!

2026-04-10 via Nuitee
S
Stephen couple us
10
2026-04-09 via Nuitee
T
Todd couple us
10
Pros:

Friendly and helpful staff, very clean

Cons:

Nothing, we enjoyed our stay very much

2026-04-06 via Nuitee
T
Thomas couple us
10
2026-04-06 via Nuitee
couple us
9
2026-04-05 via Nuitee
C
Charles couple us
10
2026-04-05 via Nuitee
M
Mark couple us
10
Pros:

Great location and service.

Cons:

Nothing

2026-04-04 via Nuitee
S
Soursu family_with_children us
6
Choose your room carefully
Pros:

Staff and location

Cons:

For $400+ a night, I expected more than a literal parking lot outside our window. We booked a luxury king. There was an actual parking lot outside our windows on the 2nd floor. The valet parking people can see through our window. We stayed in room 209.

2026-04-03 via Nuitee
L
Lynne couple us
10
Elegant Hotel
Pros:

Very helpful staff! The location is close to all French Quarter restaurants and sights. It was fun and convenient being next door to the Charleston City Market.

2026-04-02 via Nuitee