Market Pavilion Hotel

Hotels
9.1 (1036 reviews)
225 East Bay Street , Charleston , us

Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good restaurant
Cons:
Poor check-in experience
Lack of accountability from staff

Categories

Cleanliness
9.06
Standard quality for this hotel tier.
Service
7.53
Check-in was handled extremely poorly, with a lack of accountability from the front desk.
Location
9.57
The rooftop area was mentioned; however, there were complaints due to waiting in cold conditions.
Room Quality
9.52
The room quality was satisfactory, but the downgrade offer was frustrating.
Amenities
9.55
Restaurant was highlighted as very good.
Value for Money
9.51
Price expectations not met due to check-in issues, but overall value remains high.
Food and Beverage
9.56
Restaurant was very good.
Overall Experience
8.53
Front desk experience overshadowed the stay despite positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:08

Property Description

Rooftop Pool with Mosaic Bottom - Enjoy a luxurious stay at our 4-star Downtown Charleston hotel with a stunning rooftop pool featuring a unique mosaic bottom. Relax and unwind while taking in breathtaking views of the city.

Culinary Delights - Indulge in a gastronomic experience at Grill 225 steakhouse, offering fresh seafood, an extensive wine list, and delectable desserts. For a more casual dining option, Pavilion Bar serves a full lunch and dinner menu on the rooftop terrace, ensuring a memorable dining experience.

Luxurious Accommodations - Each guest room at Market Pavilion Hotel is elegantly furnished with a flat-screen TV, desk, and sitting area. Pamper yourself in the Italian marble bath complete with a separate shower and bathtub. Upgrade to a suite for concierge parlour access and enjoy delicious hors d’oeuvres.

Experience the epitome of luxury and convenience at Market Pavilion Hotel. Book your stay now for an unforgettable Charleston getaway.

Important information:

The primary guest on the booking must be at least 21 years or older to check-in.

The credit card holder's first and last name must match the photo ID card presented at check-in and the booking confirmation.

If the first and last name on the photo ID card does not match the credit card presented, than an alternative matching card must be provided.

The property places a hold on the guest credit card at check-in for each night's stay plus USD 100 for each night for incidentals. The charges for incidentals will be refunded within 2 to 4 business days.

The incidental charges must be paid with a credit card at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 37 per day.

Location

Guest Reviews

9.1
Based on 1036 reviews
Cleanliness: 9.06
Service: 7.53
Location: 9.57
Room Quality: 9.52
Amenities: 9.55
Value for Money: 9.51
Food and Beverage: 9.56
Overall Experience: 8.53
P
Phil couple us
7
Pros:

- Great location
- Nice sized room
- Free breakfast pastries and coffee each morning

Cons:

- Issues with the toilet running
- If facing the east, sun is VERY strong through the windows
- Small pool

2026-05-23 via Nuitee
P
Phillip couple us
9
2026-05-22 via Nuitee
J
jeff solo_traveller us
9
2026-05-22 via Nuitee
W
Winn couple us
10
Great hotel Great location
Pros:

Awesome hotel and staff. Rooftop bar is a plus as well. Location location location

2026-05-20 via Nuitee
M
mary couple us
8
2026-05-20 via Nuitee
C
Chris couple us
8
Great location and beautiful accommodations.
Pros:

Location. Upscale and great staff.

Cons:

Room and sheets had a “mildew” odor

2026-05-11 via Nuitee
S
Shauna couple us
10
We had a great stay! Great service and nice room!
Pros:

Great location!

2026-05-11 via Nuitee
W
william couple us
10
2026-05-10 via Nuitee
L
Laura couple us
9
2026-05-09 via Nuitee
S
Scott couple us
9
2026-05-09 via Nuitee
M
Marcia solo_traveller us
10
2026-05-07 via Nuitee
P
Paula couple us
10
Loved everything about our stay. Will definitely be back!!
Pros:

Great location
Staff was very accommodating
Excellent attention to details throughout

2026-05-05 via Nuitee
B
Barbara couple us
10
We will defininitly stay they again!
Pros:

Everything

Cons:

Nothing

2026-05-02 via Nuitee
A
Alexander couple us
10
2026-05-02 via Nuitee
E
Erin couple us
10
Girls day
Pros:

Staff was welcoming and nice. Perfect location to stay in town. Nice clean rooms and the bed was so comfy!!!

2026-05-02 via Nuitee
R
Richard Staudt solo_traveller us
10
2026-05-01 via Nuitee
W
Wendy couple us
9
nice
Pros:

Beautiful hotel, great restaurant.

Cons:

Coffee was horrible. I did complain 2 times and nothing changed. It was like drinking colored water.

2026-04-27 via Nuitee
J
James couple us
10
2026-04-27 via Nuitee
S
Suzanne solo_traveller us
9
I would definitely stay here again. It’s a lovely hotel.
Pros:

The hotel is beautiful, traditional yet not dated, the staff was so friendly and welcoming and the location was perfect. We loved that there was coffee, pastries and fresh fruit set out on our floor in the morning.

Cons:

There is really nothing we didn’t like. The only issue we had is the tv was on when we got into our room after check in and we could not find a tv remote anywhere in the room to turn off the television or change the channel. It took a couple requests for a remote but that honestly was minor and nothing against the hotel or staff.

2026-04-27 via Nuitee
extended_group us
9
2026-04-26 via Nuitee