Market Pavilion Hotel

Hotels
9.1 (1084 reviews)
225 East Bay Street , Charleston , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good restaurant
Cons:
Poor check-in experience
Lack of accountability from staff

Categories

Cleanliness
9.06
Standard quality for this hotel tier.
Service
7.53
Check-in was handled extremely poorly, with a lack of accountability from the front desk.
Location
9.57
The rooftop area was mentioned; however, there were complaints due to waiting in cold conditions.
Room Quality
9.52
The room quality was satisfactory, but the downgrade offer was frustrating.
Amenities
9.55
Restaurant was highlighted as very good.
Value for Money
9.51
Price expectations not met due to check-in issues, but overall value remains high.
Food and Beverage
9.56
Restaurant was very good.
Overall Experience
8.53
Front desk experience overshadowed the stay despite positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:08

Property Description

Rooftop Pool with Mosaic Bottom - Enjoy a luxurious stay at our 4-star Downtown Charleston hotel with a stunning rooftop pool featuring a unique mosaic bottom. Relax and unwind while taking in breathtaking views of the city.

Culinary Delights - Indulge in a gastronomic experience at Grill 225 steakhouse, offering fresh seafood, an extensive wine list, and delectable desserts. For a more casual dining option, Pavilion Bar serves a full lunch and dinner menu on the rooftop terrace, ensuring a memorable dining experience.

Luxurious Accommodations - Each guest room at Market Pavilion Hotel is elegantly furnished with a flat-screen TV, desk, and sitting area. Pamper yourself in the Italian marble bath complete with a separate shower and bathtub. Upgrade to a suite for concierge parlour access and enjoy delicious hors d’oeuvres.

Experience the epitome of luxury and convenience at Market Pavilion Hotel. Book your stay now for an unforgettable Charleston getaway.

Important information:

The primary guest on the booking must be at least 21 years or older to check-in.

The credit card holder's first and last name must match the photo ID card presented at check-in and the booking confirmation.

If the first and last name on the photo ID card does not match the credit card presented, than an alternative matching card must be provided.

The property places a hold on the guest credit card at check-in for each night's stay plus USD 100 for each night for incidentals. The charges for incidentals will be refunded within 2 to 4 business days.

The incidental charges must be paid with a credit card at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 37 per day.

Location

Guest Reviews

9.1
Based on 1084 reviews
Cleanliness: 9.06
Service: 7.53
Location: 9.57
Room Quality: 9.52
Amenities: 9.55
Value for Money: 9.51
Food and Beverage: 9.56
Overall Experience: 8.53
L
Lawrence • couple • us
9
We thoroughly enjoyed our stay and would stay there the next time we’re in Charleston!
Pros:

Great Hotel, location was excellent, and staff were very nice and accommodating! The lobby bar with Clark( bartender) who takes very good care of you. The rooftop bar and view of downtown Charleston was also great!

Cons:

Even though the hotel provides pastries, muffins , and cookies with coffee on each floor in the morning,I wish their lobby resturant would serve breakfast and lunch. They are open for dinner though.

2026-07-18 • via Nuitee
J
John • couple • au
9
2026-07-18 • via Nuitee
N
Nina • couple • us
10
2026-07-16 • via Nuitee
J
Jeanne • solo_traveller • us
10
A beautiful hotel in the perfect location.
Pros:

The location was right next to the market, within a three minute walk of all the restaurants recommended to me and five blocks from KING Street . Every morning there was coffee, fruit and pastries on a cart on our floor. The place was better than we hoped.

2026-07-11 • via Nuitee
T
tina • couple • gb
9
Pros:

Staff were all amazing. Great location. Lovely pool area.

2026-07-11 • via Nuitee
R
Reza • couple • us
9
We will stay there again.
Pros:

We liked everything about this hotel, location, staff, etc.

Cons:

The restaurant in the hotel is quite nice and the food was very good. BUT, with the bar nearby it was very noisy and prevented from us having a lovely evening at a nice restaurant. The management was present but did nothing to help the situation. Some people just cannot handle their drinks! But, the staff should help making the place nice for everyone.

2026-07-11 • via Nuitee
L
Laura • couple • us
10
2026-07-10 • via Nuitee
K
Kevin • solo_traveller • us
8
2026-07-07 • via Nuitee
B
barbara • couple • us
8
Great weekend in the Charleston
Pros:

The pool and rooftop and coffee in each floor in the morning.

2026-07-07 • via Nuitee
B
barbara • couple • us
8
Great weekend in Charleston
Pros:

The pool was great and the coffee in each floor in the morning is also a great feature

2026-07-07 • via Nuitee
L
Laura • extended_group • gb
10
Beautiful hotel in an amazing location.
Pros:

Beautiful hotel in an amazing location. Loved the rooftop pool and bar area, and super friendly and helpful staff. Really comfortable and spacious rooms.

Cons:

Nothing, it was great.

2026-07-06 • via Nuitee
S
Stephanie • family_with_children • us
9
Pros:

cleanliness and staff friendliness were exceptional

Cons:

room didn't cool down very well

2026-07-06 • via Nuitee
L
Lanctot • solo_traveller • us
10
Pros:

Rooftop and room coffee and pastries on every floor

Cons:

No soap in the room

2026-07-04 • via Nuitee
L
linda • couple • us
8
Outstanding. I always stay there when I head to Charleston.
Pros:

Love the property. Great rooftop pool and bar. Location fabulous.

Cons:

Really nothing. Coffee bar on each floor in morning with juice a muffins etc. was great always loved this. Could pad down the hall in my robe and get morning coffee. Love this.

2026-07-02 • via Nuitee
C
Claudio • solo_traveller • ch
6
2026-06-30 • via Nuitee
M
Meagan • couple • us
10
market pavilion is the best stay in charleston
Pros:

Location and vibes where amazing!
the balcony overlooking the market was so romantic, my husband and i did our private vows from the privacy of it.

Cons:

i loved everything. the staff was above and beyond

2026-06-29 • via Nuitee
M
michellemC6531CT • Friends getaway
10
Perfect Location!
Pros:

Market Pavillion Hotel is steps away from the City Market, the waterfront and many other hot spots. There is a great ice cream place around the corner called Wafflin, the rooftop is perfect for an afternoon cocktail, and the housekeeping service is fantastic! Towels were constantly replaced and nightly turndown came with a delicious cookie. I highly recommend!

2026-06-28 • via Tripadvisor
R
Renee • couple • us
10
Beautiful hotel
Pros:

Great location and beautiful place

Cons:

Location and luxury hotel

2026-06-28 • via Nuitee
T
Thomas • couple • us
9
2026-06-27 • via Nuitee
C
Cynthia • solo_traveller • us
10
Fabulous
Pros:

Great location, wonderful restaurant Grill 225 and roof top bar and pool
Asked for an early check in… no problem!!

Cons:

Can’t think of one thing!

2026-06-27 • via Nuitee