Comfort Inn & Suites Big Spring

Hotels
•
Comfort
7.5 (174 reviews)
1109 North Aylesford , Big Spring , US
+1 432-263-5400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Comfortable beds mentioned repeatedly
Convenient location and easy interstate access
Breakfast had hot and cold options and was kept stocked in some stays
Helpful staff member (Samantha) assisted with a pet issue
Cons:
Pool/hot tub repeatedly reported as green, dirty or unusable
Breakfast quality poor (watered-down juice, bad waffles)
Elevator broken, ice machine out of order, lack of staff communication
Room issues: weak AC, poor shower pressure, noise, curtains not closing
Property odor reported; homeless/loitering reported in parking lot

Categories

Cleanliness
7
Rooms were generally acceptable and one reviewer called the room fairly clean, but there are repeated reports of a green/filthy pool and an oil-like smell in the property — mixed cleanliness impression.
Service
9
Service is mixed in the reviews (front desk absent at times, poor communication about outages), but specific praise for a front desk supervisor (Samantha) who helped with a pet issue supports a relatively strong service score.
Location
9.5
Multiple reviewers noted the hotel is easy to get to and close to the highway; location is consistently cited as a positive.
Room Quality
8
Beds are frequently described as comfortable (consistent positive), but several guests reported problems with AC, low shower pressure, noisy highway-facing rooms and curtains that don't close fully — overall a decent room with notable issues.
Amenities
5
Amenities are a major negative: the pool/hot tub is repeatedly reported as green/unusable, ice machine was out, elevator broken — amenities reliability is poor.
Value for Money
8.5
While several operational problems reduce perceived value (closed/dirty pool, breakfast issues), the convenient location and comfortable beds mean some guests may still find it acceptable for short stays; value rated above average to balance those positives.
Food and Beverage
4.5
Multiple complaints about the breakfast (watered-down orange juice, poor-tasting items, waffle mix overly watery) though some mention breakfast being stocked — overall food quality is below average.
Overall Experience
8.5
Overall sentiment is mixed to negative (numerous operational and amenity failures), but consistent positives — location, comfortable beds and occasional good service — lead to a cautiously above-average overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Comfort Inn & Suites in Big Spring offers 2-star accommodation with a seasonal outdoor swimming pool and shared lounge. The hotel boasts family rooms for added convenience. A continental breakfast greets guests each morning, providing a delicious start to the day. For leisure, guests can enjoy activities like fishing in and around Big Spring. Our multilingual staff, fluent in English and Spanish, are ready to offer helpful tips and suggestions at the reception. Conveniently located just 80 km from Midland International Airport, making travel a breeze. Experience comfort and relaxation at Comfort Inn & Suites - book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAF

Location

Guest Reviews

7.5
Based on 174 reviews
Cleanliness: 7
Service: 9
Location: 9.5
Room Quality: 8
Amenities: 5
Value for Money: 8.5
Food and Beverage: 4.5
Overall Experience: 8.5
S
Sergio • couple • us
10
2026-11-07 • via Nuitee
S
Suzanne • couple • us
6
Its a place to sleep
Pros:

It served it's purpose of sleep.

Cons:

The shower left a lot to be desired and the whole hotel had no water by 9am good thing we took showers the night before. Employee didnt seem to have any information why or offer us a bottle of water to drink instead.

2026-11-05 • via Nuitee
N
Nadia Cole • solo_traveller • us
7
2026-10-30 • via Nuitee
R
Randall • solo_traveller • us
5
Priced to high compared to similar hotels
2026-10-20 • via Nuitee
E
Elena • family_with_children • us
5
2026-10-15 • via Nuitee
C
Chad • solo_traveller • us
10
2026-09-05 • via Nuitee
J
John • family_with_children • us
8
Ok room and location.
Pros:

Nice room and comfortable bed. Easy to get to right off the interstate.

Cons:

So there are shampoo and conditioner dispensers on the wall in the tub/shower but no liquid body wash. I found that odd. Had to use the small bar of hand soap in the shower.

2026-07-15 • via Nuitee
C
Casey • family_with_children • us
3
This was my second stay there. It will be my last.
Pros:

Not much. Beds were reasonably comfortable.

Cons:

Pool was disgusting and not available for use. We were not emailed about this nor told about it at checkin. Also, the ice machine was out of order. And homeless people were wandering in the parking lot during the night,

2026-07-03 • via Nuitee
E
Eric • couple • us
8
2026-07-03 • via Nuitee
L
Larry • solo_traveller • us
4
Satisfactory room, terrible food and incompenent management
Pros:

The rooms were acceptable

Cons:

The food was terrible. The orange juice had been watered down and it was difficult to determine if it was orange juice. An attempt was made to water down the waffle mix. When I poured a cup of mix onto the waffle maker a large portion was water and simply steamed on the hot grill. As I attempted to eat it, there was virtually no waffle to eat. I got up and left in disgust. I went to the front desk to check my bill and no one was there. I will never stay in this Comfort Inn again and will probably avoid other Comfort Inns for some time. I have always been happy with my stays in Comfort Inns, feels this was probably the result of incompetent management.

2026-06-29 • via Nuitee
R
Roberts • solo_traveller • us
1
Would no longer recommend this site.
Pros:

Breakfast had both hot and cold options. They seemed to keep it stocked.

Cons:

1. The pool is and has been non usable for months. It's full of green sledge. The elevator was broke and staff offered no assistance getting my luggage down from the third floor which was problematic as I'm 73 with a recent back surgery. I've stayed at this site several times and it's going downhill fast.

2026-06-18 • via Nuitee
M
Mitchell • family_with_children • us
3
Cons:

Pool was dark green. Main reason we booked. AC in room barely blew any air. It was 74 in the room and climbing. Shower pressure was poor, coming out of the tub spout and shower head at the same time.

2026-06-13 • via Nuitee
B
Blythe • family_with_children • us
7
2026-06-11 • via Nuitee
C
Casey • couple • us
4
2026-06-09 • via Nuitee
S
Selen • couple • us
7
2026-06-07 • via Nuitee
W
Wallace • couple • us
5
The room was fairly clean
Cons:

The hotel was ok it smelled like oil im sure cause of the workers that stay there.

2026-06-03 • via Nuitee
E
Estrella • solo_traveller • us
5
2026-06-01 • via Nuitee
L
Lianet • solo_traveller • us
6
Pros:

Ofrece la piscina cuando se vaa rentar y esta cerrada la piscina

Cons:

Si ofrecen la piscina pues uno lo renta con ese objetivo de pasar un rato alegre pero luego pagas y vas y no abren la piscina y no dicen nada en Internet

2026-06-01 • via Nuitee
A
Angel • solo_traveller • us
3
Pros:

The beds were comfortable only good thing about this place.

Cons:

The shower did not work well, most of the water comes out on the bottom, the breakfast was not great, it did not taste good. The swimming was dirty and not working.

2026-05-31 • via Nuitee
R
Regalado • solo_traveller • us
9
2026-05-29 • via Nuitee