La Quinta by Wyndham Cincinnati Sharonville

dirty pool liter outside around property

The bathrooms were very small and the toilets are very very small (very hard for a disabled person to get down that far) the bathtubs are very small and could definitely be updated. The shower curtain was filthy. The sofa bed mattress was even more filthy (it looked like old blood or poop on it). The pool area was nice but the pool was so dirty you could look down and couldn't even see your feet.

There was no Wifi at all and the TVs in the room were not functioning properly called from desk multiple times never fixed the problem then they lied about the wifi working

Just not good hotel at all

Two treadmills were down. The only two. Bathrooms were way too small. I noted blood on the floor in lobby area. It was brought to the staff attention. He stated he'll get someone to clean it but it didn't happen, well at least while I was there. Maybe short staffed. I attempted to use the text service but they never responded even after stating via text I can use that method to communicate. Again, maybe short staffed.

My remote didn’t work, my toilet got clogged, my telephone didn’t work, & the shower flooded. The ice machine on the 7th & 8th floor were out of order, but there wasn’t a sign on the 8th floor. I didn’t find out until I went to the 7th floor to get ice. There was a sign saying the machines on the 7th & 8th floor didn’t work & that we needed to go to the 1st-6th floor for ice.

How thin the walls was could hear everyone in the rooms beside us

The front desk was rude and not very helpful. When asking for extra towels, we were refused and then reluctantly given 1. I even heard someone ask for sheets, and they were told no. They said they spilled water on the sheets and were still told no. The pool closed at 8, which is crazy for a Saturday night. It was extremely crowded due to a birthday a guest was throwing, which had several non paying guests enjoying the pool. At 8 in the dot, they were in getting people out of the pool. I do understand that since closing was 8, the manor, which they did it in, was very rude and curt. We arrived at 6 and there was no coffee or hot water. The trash cans were all over flowing, and the ice machine didn't work on our floor. The air conditioning unit on our floor was extremely loud and sounded like a machine gun being fired. There were multiple guests in the parking lot from earlier birthday parties who were drinking and fighting. All in all, for what we spent, it wasn't very disappointing. We would have stayed at our previous hotel but had to move because of a change in schedule for a baseball tournament. They weren't as up to date on the building, but the staff was super kind, and I would take that over what we got.

Nothing

Room smell like someone was smoking in room before. The odor was very strong even cranking up the ac. Did not get a good sleep

The entire floor smelled like Marijuana and cigarettes. The trash can was over flowed. I didn't complain to the staff because it was just one night.

Wifi didn't work smoke alarm kept chirping they replaced the battery still chirped. The ac was putting out heat to the point we left early