Eurostars Puerto de Ibiza

Hotels
Eurostars Hotels
8.5 (3764 reviews)
Carlos III, 24 , Ibiza Town , es

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Centrally located
Friendly staff
Cons:
Cleanliness issues
Poor value for money
Negative dining experiences

Categories

Cleanliness
5.85
Numerous complaints about cleanliness, mentioning dirt and cockroaches.
Service
9.32
Mixed reviews; some negative experiences described, but staff was friendly.
Location
10
Centrally located, with many nearby restaurants and amenities.
Room Quality
8.36
Rooms did not meet expectations; described as basic and cramped.
Amenities
9.81
Good amenities, although some issues with the pool and terrace access.
Value for Money
6.84
Considered poor value based on room quality versus price.
Food and Beverage
7.8
Food quality mentioned negatively, particularly the breakfast.
Overall Experience
10
Average of experiences; some positive aspects but significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:14

Property Description

Luxurious Amenities and Services
El Puerto Ibiza Hotel Spa offers a wide range of luxurious amenities and services to ensure a comfortable stay for guests. From a relaxing spa and wellness centre with sauna and Turkish bath to a refreshing pool and fitness centre, guests can indulge in ultimate relaxation and rejuvenation during their stay.

Convenient Location
Located just 500 meters from Ibiza Port and the Ferry Terminals, El Puerto Ibiza Hotel Spa is conveniently situated for travelers looking to explore the vibrant city of Ibiza. With popular points of interest such as Marina Botafoch and Pacha nearby, guests can easily immerse themselves in the lively atmosphere of the area.

Delicious Dining Options
Guests can enjoy a delightful dining experience at the hotel's buffet breakfast, à la carte restaurant, and bar. Whether starting the day with a hearty breakfast or unwinding with a cocktail in the evening, the dining options at El Puerto Ibiza Hotel Spa cater to every palate.

Book your stay at El Puerto Ibiza Hotel Spa now to experience luxury, convenience, and delectable dining all in one place.

Important information:

Please note when booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IBZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 3764 reviews
Cleanliness: 5.85
Service: 9.32
Location: 10
Room Quality: 8.36
Amenities: 9.81
Value for Money: 6.84
Food and Beverage: 7.8
Overall Experience: 10
P
Paolo couple it
5
Hotel trascurato
Pros:

Gentilezza reception

Cons:

Stanze.. poco pulite, letti come in ospedale che si vede la struttura metallica e ruote.

2026-06-26 via Nuitee
E
Emanuel couple ch
8
2026-06-25 via Nuitee
M
Murilo couple br
8
Vale muito o valor, você faz absolutamente tudo na cidade a pé
Pros:

Localização, e preço.

Cons:

Academia muito pequena

2026-06-24 via Nuitee
S
Serena family_with_children it
6
Pros:

Mi sono piaciute la posizione, a vista panoramica sulla citta vecchia, la colazione ottima varia ed abbondante e le camere

Cons:

Non mi è piaciuto il personale alla reception e la piscina che oltra ad essere da riparare sul bordo ha infiammato totalmente gli occhi ai nostri figli così da rovinare la nostra unica serata ad Ibiza. Alla richiesta di intervento alla reception anche con del collirio antinfiammatorio non ho recepito nessuna azione.

2026-06-23 via Nuitee
S
Sandro couple it
8
2026-06-23 via Nuitee
L
Lachezar couple bg
8
2026-06-23 via Nuitee
A
Amor family_with_children us
6
Pros:

Room was good and property in general not bad

Cons:

The area did not make me feel safe and too expensive for what they offered

2026-06-22 via Nuitee
R
Roberto couple it
10
Soggiorno fantastico staff eccezionale coazione top
Pros:

Mi è piaciuto tutto

2026-06-22 via Nuitee
A
aimee extended_group gb
8
great location, rooftop pool/bar, great staff, no bathroom privacy in the room
Pros:

great location, lovely rooftop pool/bar area, nice and modern/ new hotel, friendly staff

Cons:

the hotel room itself was a box with a see-through shower in the middle, and toilet, there was a tiny strip of glass frosting but if you are sharing the room with a mate you can see everything, even sharing with a partner hearing them on the toilet is not necessary, bring back hotel rooms with a separate room for a bathroom, bathrooms should always be a private space

2026-06-22 via Nuitee
C
Chryssoula extended_group gr
9
Pros:

Πρωινό
Τοποθεσία
Προσωπικό

Cons:

Θα ήθελε να είναι παραπάνω καθαρό

2026-06-22 via Nuitee
B
Beatrice couple it
5
2026-06-21 via Nuitee
N
Neil extended_group gb
8
2026-06-21 via Nuitee
B
bastien family_with_children fr
9
Bon hotel comfortable
Pros:

emplacement, insonorité, comfort

2026-06-21 via Nuitee
S
Sonia couple es
9
2026-06-21 via Nuitee
B
BOYAN couple es
6
Normal
Pros:

La ubicación

Cons:

La habitación y varias cosas que he hecado en falta comprado con otros hoteles

2026-06-21 via Nuitee
G
Giorgio couple it
9
2026-06-21 via Nuitee
M
Melih solo_traveller ch
5
2026-06-21 via Nuitee
C
Cigdem extended_group ch
10
2026-06-20 via Nuitee
G
Goksu extended_group nl
8
Pros:

Great location, clean, quiet and comfortable

Cons:

Rooms at the back of the hotel had strong drain smell. Staff changed my room without any issues quickly but if there wasn’t any room left that would have been a problem.

2026-06-20 via Nuitee
E
Emiliano solo_traveller it
9
2026-06-20 via Nuitee