Eurostars Puerto de Ibiza

Hotels
Eurostars Hotels
8.5 (3515 reviews)
Carlos III, 24 , Ibiza Town , es

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Centrally located
Friendly staff
Cons:
Cleanliness issues
Poor value for money
Negative dining experiences

Categories

Cleanliness
5.85
Numerous complaints about cleanliness, mentioning dirt and cockroaches.
Service
9.32
Mixed reviews; some negative experiences described, but staff was friendly.
Location
10
Centrally located, with many nearby restaurants and amenities.
Room Quality
8.36
Rooms did not meet expectations; described as basic and cramped.
Amenities
9.81
Good amenities, although some issues with the pool and terrace access.
Value for Money
6.84
Considered poor value based on room quality versus price.
Food and Beverage
7.8
Food quality mentioned negatively, particularly the breakfast.
Overall Experience
10
Average of experiences; some positive aspects but significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:14

Property Description

Luxurious Amenities and Services
El Puerto Ibiza Hotel Spa offers a wide range of luxurious amenities and services to ensure a comfortable stay for guests. From a relaxing spa and wellness centre with sauna and Turkish bath to a refreshing pool and fitness centre, guests can indulge in ultimate relaxation and rejuvenation during their stay.

Convenient Location
Located just 500 meters from Ibiza Port and the Ferry Terminals, El Puerto Ibiza Hotel Spa is conveniently situated for travelers looking to explore the vibrant city of Ibiza. With popular points of interest such as Marina Botafoch and Pacha nearby, guests can easily immerse themselves in the lively atmosphere of the area.

Delicious Dining Options
Guests can enjoy a delightful dining experience at the hotel's buffet breakfast, à la carte restaurant, and bar. Whether starting the day with a hearty breakfast or unwinding with a cocktail in the evening, the dining options at El Puerto Ibiza Hotel Spa cater to every palate.

Book your stay at El Puerto Ibiza Hotel Spa now to experience luxury, convenience, and delectable dining all in one place.

Important information:

Please note when booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Nov 17, 2025 until Fri, May 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IBZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 3515 reviews
Cleanliness: 5.85
Service: 9.32
Location: 10
Room Quality: 8.36
Amenities: 9.81
Value for Money: 6.84
Food and Beverage: 7.8
Overall Experience: 10
A
Alessandro couple it
10
2026-04-11 via Nuitee
L
Linda Antimi couple it
10
A due passi dal centro di Eivissa
Pros:

Tutto perfetto, posizione ottima, cibo ottimo… ambiente puliti e tenuti perfettamente!

Cons:

Non era segnalato che la Spa non fosse inclusa nella prenotazione.

2026-04-10 via Nuitee
N
Nicolas couple fr
9
Pros:

Chambre spacieuse ! Top ! Propreté impeccable ! Petit déjeuner copieux ! Personnel accueillant

Cons:

RAS

2026-04-09 via Nuitee
L
Luis couple es
10
Top
Pros:

Ubicación un 10
Empleados de recepción un 10
Empleados de la barra un 10

2026-04-08 via Nuitee
P
paul solo_traveller ie
9
Super stay great staff and service
Pros:

Lovely spot just perfect

Cons:

Nothing it was good in all respects!

2026-04-08 via Nuitee
A
Aurelie couple fr
9
2026-04-06 via Nuitee
S
Sergio couple it
8
2026-04-06 via Nuitee
C
Christian couple es
10
2026-04-06 via Nuitee
L
Luca solo_traveller pa
1
Not worth coming back
Pros:

Acdeptable

Cons:

Room was too hot and no air conditioning. Shower drainage was not working and so flooded room

2026-04-06 via Nuitee
J
Joan couple es
8
Pros:

L esmorzar

2026-04-06 via Nuitee
E
Elena extended_group ch
8
Pros:

El desayuno, habitaciones grandes y la amabilidad del personal.

Cons:

Las camas duras con ruedas, piscina y terraza cerradas, pelos largos en la ducha, precio elevado.

2026-04-05 via Nuitee
T
Teresa Gerdes couple es
9
2026-04-05 via Nuitee
M
Marco Andrea solo_traveller it
9
Pros:

Hotel nuovo, pulito, personale molto gentile e ottima colazione. Inoltre, é in una posizione comoda per spostarsi in città e nelle principali località di Ibiza

Cons:

Nulla

2026-04-05 via Nuitee
S
Sirc13 solo_traveller es
9
Buena experiencia
Pros:

Muy buen desayuno

Cons:

El aparcamiento en los alrededores es complicado, yo opté por un parking gratuito a unos 10-15 minutos del hotel, es Gorg.

2026-04-04 via Nuitee
C
Caoimhe couple ie
5
Pros:

The staff were very helpful.

Cons:

The rooms need some work. The AC vent and plug fell off the wall and the pool was closed. The hotel also charges extra for the indoor pool and sauna.

2026-04-04 via Nuitee
D
Debora solo_traveller it
9
2026-04-04 via Nuitee
H
Helen couple gb
10
Very good location, beautiful room, modern and clean
Pros:

We came for my Sisters 30th Birthday celebrations and when we checked in we had been upgraded to the best room type that the hotel offers - The Junior Suite, this was a surprise and a very nice touch from the hotel!
The location is great to explore Ibiza Town and a very modern/clean hotel. Staff were friendly and helpful

Cons:

Nothing

2026-04-03 via Nuitee
S
Sandra couple fr
10
2026-04-01 via Nuitee
R
Richard Narciso couple es
10
2026-03-29 via Nuitee
J
Jaume couple es
10
2026-03-29 via Nuitee