Eurostars Puerto de Ibiza

Hotels
•
Eurostars Hotels
8.5 (3515 reviews)
Carlos III, 24 , Ibiza Town , es

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Centrally located
Friendly staff
Cons:
Cleanliness issues
Poor value for money
Negative dining experiences

Categories

Cleanliness
5.85
Numerous complaints about cleanliness, mentioning dirt and cockroaches.
Service
9.32
Mixed reviews; some negative experiences described, but staff was friendly.
Location
10
Centrally located, with many nearby restaurants and amenities.
Room Quality
8.36
Rooms did not meet expectations; described as basic and cramped.
Amenities
9.81
Good amenities, although some issues with the pool and terrace access.
Value for Money
6.84
Considered poor value based on room quality versus price.
Food and Beverage
7.8
Food quality mentioned negatively, particularly the breakfast.
Overall Experience
10
Average of experiences; some positive aspects but significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:14

Property Description

Luxurious Amenities and Services
El Puerto Ibiza Hotel Spa offers a wide range of luxurious amenities and services to ensure a comfortable stay for guests. From a relaxing spa and wellness centre with sauna and Turkish bath to a refreshing pool and fitness centre, guests can indulge in ultimate relaxation and rejuvenation during their stay.

Convenient Location
Located just 500 meters from Ibiza Port and the Ferry Terminals, El Puerto Ibiza Hotel Spa is conveniently situated for travelers looking to explore the vibrant city of Ibiza. With popular points of interest such as Marina Botafoch and Pacha nearby, guests can easily immerse themselves in the lively atmosphere of the area.

Delicious Dining Options
Guests can enjoy a delightful dining experience at the hotel's buffet breakfast, à la carte restaurant, and bar. Whether starting the day with a hearty breakfast or unwinding with a cocktail in the evening, the dining options at El Puerto Ibiza Hotel Spa cater to every palate.

Book your stay at El Puerto Ibiza Hotel Spa now to experience luxury, convenience, and delectable dining all in one place.

Important information:

Please note when booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Nov 17, 2025 until Fri, May 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IBZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 3515 reviews
Cleanliness: 5.85
Service: 9.32
Location: 10
Room Quality: 8.36
Amenities: 9.81
Value for Money: 6.84
Food and Beverage: 7.8
Overall Experience: 10
M
Maria Jose • couple • es
9
2026-03-03 • via Nuitee
E
Emiliano Antonio • couple • es
8
2026-03-03 • via Nuitee
F
François • family_with_children • fr
5
Je ne reviendrai pas
Pros:

L’accueil

Cons:

Pour la chambre : très bon lit mais la salle de bain est très nul si quelqu’un se lève la nuit pour aller aux toilettes tout le monde est réveillé par la lumière. Pour la douche pression trop faible à la douchette.

2026-03-03 • via Nuitee
E
emanuela camelia • couple • es
8
2026-03-03 • via Nuitee
S
Stavros P. • solo_traveller • gr
10
Pros:

Great hotel at a great location. Exactly as it looks on the photos, very clean, very polite and welcoming staff.

Cons:

Nothing to complain about!

2026-03-02 • via Nuitee
A
Alberola • solo_traveller • es
8
Pros:

Personal excelente atencion muy profesional

2026-02-27 • via Nuitee
M
MERCHE • couple • es
8
Pros:

Ubicación perfecta

Cons:

Ligero mal olor a tuberías en el baño

2026-02-26 • via Nuitee
C
Cibele • couple • br
8
Desfrute muchísimo de la estadía descansando y relajándome por el spa que allí tienes… Volveré pronto😜
Pros:

El trato con el cliente. Desde la recepción hasta spa

Cons:

Servicios de room servirse no disponible 24h

2026-02-26 • via Nuitee
E
Eduardo Lorenzi • extended_group • es
8
2026-02-24 • via Nuitee
D
Diego Mauro • couple • es
9
2026-02-24 • via Nuitee
F
Francis • couple • es
9
Pros:

Very comfortable.
Fabulous breakfast - so much to choose from.

Cons:

The opening hours of the spa are a bit limited. Opens at 11:00 am, Last entry at 5:00pm - that's no good if, like us, you are out exploring the island. (perhaps opening hours are longer in summer?)
Parking in Ibiza town is tricky and down to luck, and this was February! It must be worse in summer! So, drop off your bags at the hotel (they have two spaces in front of the door for short stay drop-offs) then find the free car parks on the edge of town, or free street parking beyond the blue zones; 10 to 15 mins walk.

2026-02-23 • via Nuitee
E
Enrique • couple • es
8
Pros:

Localización

Cons:

Calefacción puesta

2026-02-23 • via Nuitee
A
Abigail • couple • fr
10
Très bien !
Pros:

Très bien placé, propre et bien équipé.
Buffet petit déjeuner très complet et bien présenté

Cons:

La demi pension est un mini buffet, 3 plats environ et toujours les memes desserts et entrées c’est dommage je ne m’attendais pas à ça

2026-02-22 • via Nuitee
A
Amal • solo_traveller • es
7
2026-02-22 • via Nuitee
T
Teresa • solo_traveller • es
10
Pros:

Delightful and helpful staff!

2026-02-22 • via Nuitee
C
Charo • couple • es
10
2026-02-10 • via Nuitee
N
Neli • couple • es
10
Nos encantó todo!!Muy recomendable
Pros:

Todo

Cons:

Que el spa abre muy tarde lo único

2026-01-26 • via Nuitee
T
Tetiana • family_with_children • es
5
На рецепції нам обіцяли що звʼяжуться з нами,тому чекатиму з нетерпінням.
Pros:

В цілому задоволені.
Готель дійсно чистий,та привітний персонал.Хороший інтернет.

Cons:

Великий мінус це те,що нам не дозволили відвідати СПА З ДИТИНОЮ 11 років хоча про це не було жодної інформації на сайті про те що дітям менше 16 років не дозволено відвідувати СПА.Закрита велика тераса на даху,про те що відкриті басейни на терасі працюють сезонно було вказано а про те що тераса буде зачинена не вказано ніде,а ми хотіли проводити там час з сімʼєю ,так як з номера вигляд жахливий тому хотілося зустрічати світанки та заходи сонця на красивій терасі.У номерах нажаль не дуже добре зачиняються двері на терасу та вхідні двері в номер.

2026-01-22 • via Nuitee
D
Diego • couple • es
10
2026-01-20 • via Nuitee
N
nicolas • couple • es
10
2026-01-20 • via Nuitee