The Franklin on Rittenhouse, A Boutique Hotel

While "The Franklin" is located in the heart of Center City Philadelphia. It is located off the busy, noisy streets of downtown (yet just a block away from all the action). This hotel is not as large as some of it's competitors, it stands alone in it's uniqueness. Each room tells its own story, no two rooms are alike. What I loved most was the way they tried to stay true to the original architecture of the building (beautiful crown molding). Staff was very knowledgeable about the history of the building and went above and beyond to help with our needs. Special thanks to Doug and Paige from guess services. Another best keep secret about this place, it has a secret bar that was established back when prohibition existed. I am familiar with this area and I will definitely be returning to hear what the next rooms story speaks to me.

This boutique hotel has LOCATION going for it - walking, bus transportation, rail transport from suburban station, etc. We found the rooms small, the complimentary breakfast "average", but the staff were very competent and professional.

Just stayed at this wonderful boutique hotel- It was lovely! Each room is uniquely decorated and quiet, clean and well- appointed. Nice continental breakfast in the morning. The best part is the warm hospitality of the staff. It’s my go- to place to stay in Philadelphia!

The super location of this hotel and very nice staff.

Below average and most of these positive reviews are from people with only one or two reviews. It is a three star hotel at best. There was nowhere in our room to put our clothes… No dresser, a tiny closet with six hangers. Stains on the rug stains and the sofa. The bathroom looked like they hired me to renovate it, and I ran out of matching tiles. Very loud room at night. Person working the front desk couldn’t have been more uninterested. The breakfast was way below average.

Granted, our typical stays are more of the Four Seasons variety, but we wanted to stay in Rittenhouse Square and these reviews were very good. It was terribly disappointing.

We love staying here. We've been in two different rooms, and both were nice, fun and clean. The staff are friendly, helpful and decent folk.

The location is killer! The Square is steps away of course, but also Bottega Rittenhouse, Parc, Via Locusta, Black Sheep.

Excellent location! Spacious, kitchen and sitting area next to the bedroom. Charming building.

Can't wait to stay here again! The rooms are all different (or many are), so it's fun to see which room you'll get. All of the staff are so nice and so much fun. Everyone chipped in regardless of their role, which was refreshing and we felt like we mattered. Our room was very nice, and it had flare. Everything was well-maintained, which is not a given even at 5 star hotels recently. Will stay here again the next time in Philly no questions asked.

Really disappointed. There’s no working air conditioning and the room is unbearably hot. There’s also no room service or any food other than breakfast. I wish I’d gone elsewhere.

We checked in today for a five night stay. The location is central to Rittenhouse Square, but otherwise I don't have anything positive to say
- The air conditioning is woefully insufficient. We checked in about midday, and turned on the A/C before we left so the room would be cool when we returned. After dinner, we returned around 7pm and the room is still hot. The front desk clerk indicated there was no on-site maintenance, and that the manager wasn't returning his calls. I am sitting in the room at 8pm in a sweat.
- The property itself could use updating. To be a "boutique" hotel, one would expect it to be much better. It absolutely is not, and I would NOT recommend this property except as a last resort.
- There is no food pantry to purchase snacks, drinks or incidentals.

The location was great. The staff was very good, really nice. We got firmer pillows we asked for. The shower was fantastic! I wish I had that pressure at home! Great coffee.

My husband and I had a great weekend stay at The Franklin. The location is fantastic, and the staff could not have been friendlier or more helpful. The hotel is clean, well kept, and uniquely decorated. Surprisingly nice breakfast and it's fun to have to option of grabbing drinks in the speakeasy at night. A great value overall!

We loved our stay – the hotel is charming and unique. The staff was extraordinarily friendly and accommodating, and the bed was very comfortable. The location is also perfect for walking around thecity. We will be back!

Location

Location