The Franklin on Rittenhouse, A Boutique Hotel

Hotels
9.6 (349 reviews)
1715 Rittenhouse Square , Philadelphia , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Noise from nearby stairs
Room maintenance issues

Categories

Cleanliness
8.99
Room was clean, but some areas and carpets had issues.
Service
9.99
Staff were friendly, helpful, and made guests feel welcomed.
Location
10
Perfect location for exploring Rittenhouse, central to everything.
Room Quality
8.95
Rooms were spacious but had issues like noise and maintenance needs.
Amenities
8.98
Basic amenities were present, but some aspects like minibar were lacking.
Value for Money
9.94
Overall decent value but some might feel for the price, expectations weren't met.
Food and Beverage
9.99
Complimentary breakfast was appreciated; options were adequate though limited.
Overall Experience
9.99
Despite minor issues, the overall stay was enjoyable and memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:13

Property Description

Luxury Boutique Hotel Near Rittenhouse Square

Exceptional Services: Enjoy 24-hour concierge and nightly turndown service at Rittenhouse 1715.

Elegant Accommodations: Relax in rooms with plasma flat-screen TVs, marble bathrooms, and some with cozy fireplaces.

Convenient Location: Just 2 blocks from Locust Train Station, explore nearby attractions like Rittenhouse Square and Benjamin Franklin House.

Experience the charm and convenience of Rittenhouse 1715 - book your stay now for an unforgettable Philadelphia getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for US$25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 349 reviews
Cleanliness: 8.99
Service: 9.99
Location: 10
Room Quality: 8.95
Amenities: 8.98
Value for Money: 9.94
Food and Beverage: 9.99
Overall Experience: 9.99
M
Mary • couple • us
8
Pros:

Location

Cons:

Breakfast was very limited. Not even decaf coffee

2026-03-20 • via Nuitee
M
Mary • couple • us
6
Pros:

Location

Cons:

Breakfast was terrible
Room was dark.
Couch very uncomfortable
Very dreary hallways

2026-03-14 • via Nuitee
D
Dunia • extended_group • us
8
Great location
Pros:

Location was great

2026-03-14 • via Nuitee
A
Anthony • couple • us
10
A pleasant and delightful stay at an exceptional hotel
Pros:

A Wonderful hidden jewel. Normally we stay at the Four Seasons , Ritz or any of the highly rated hotels. The Franklin was an exceptional find for us.

Cons:

Nothing

2026-03-13 • via Nuitee
A
Ava • couple • us
1
2026-03-13 • via Nuitee
C
Cynthia • couple • us
10
2026-03-06 • via Nuitee
K
Kari • family_with_children • us
9
Pros:

Staff was great. Room was beautiful and bed was comfy. Hotel was noisy at night.weekdays were better than weekends,

Cons:

Hotel was noisy at night.

2026-03-02 • via Nuitee
V
Victoria • couple • us
3
Pros:

staff is friendly

Cons:

got a room next to the bar, loud music and party noise, could not sleep

2026-03-01 • via Nuitee
D
Daneil • couple • us
8
Do not regret — Staff was outstanding - nice location- not sure we would return ei
Pros:

Location - great part of Philly - really nice staff - good breakfast

Cons:

Rooms a bit tired - small - photos on line look a lot better - A/C not great- finishes need refreshing-paint- shower not really fully working - had to park 4 blocks away

2026-01-19 • via Nuitee
R
ryan • couple • us
1
unsafe unclean unacceptable
Cons:

it was unsafe and unacceptable id like a refund and it should be delisted from your site.

2026-01-19 • via Nuitee
A
alichiam2025 • Couples
10
Wonderful Stay
Pros:

I stayed at The Franklin on Rittenhouse during the Christmas holiday and really enjoyed it. The location was perfect and beautifully decorated for the season. The hotel felt cozy, the room was clean and comfortable, and the staff were friendly and inviting. Complimentary coffee and a light breakfast were a nice touch. Highly recommended

2025-12-27 • via Tripadvisor
U
U232ZIpg • Couples
10
Great stay!
Pros:

Great stay! We’ll be back! Everyone was kind and welcoming and we really like the bar downstairs. Room was spacious and the bed was comfortable.

2025-12-23 • via Tripadvisor
B
Bennett • family_with_children • us
7
Decent enough room but disappointing overall.
Pros:

The room was spacious and clean. The location's proximity to Rittenhouse was great, we were able to explore the area on foot. And the lobby dog was adorable.

Cons:

The room was directly under a staircase (no elevator at the hotel) and we were woken several times in the night by guests stomping up and down the stairs. Also, the room was at street level so that was an extra layer of noise. The hotel bar was not accessible through the hotel, you had to exit the front door, walk several doors over, and then enter the bar which was truly inconvenient. There was no minibar in the room, and none of the clocks were set to the right time. For the price, this did not meet my expectations in any way.

2025-11-17 • via Nuitee
F
Frances • solo_traveller • us
4
Lovely staff and maybe if I'd been in a nicer room I would have rated it 4 stars.
Pros:

The staff were friendly and helpful. The bed was comfortable. Breakfast which was included was fine.

Cons:

My room was right next to the elevator which meant a lot of noise. The carpet in the room was stained. The lighting was abysmal and I was glad that I had brought my Kindle because the reading sconces were too weak.

2025-11-14 • via Nuitee
5
568helenah • Family • New York City, New York
10
Old world charm in downtown Philly
Pros:

What a charming bouquet hotel with gracious rooms, very friendly and helpful staff, and a delicious free breakfast too! Location is central to all.

2025-11-13 • via Tripadvisor
M
Max92 • Couples
6
It was quiet - which was what we were looking for.
Pros:

Not really a boutique hotel. The room was small, and not nearly as nice as we expected from their description. Only one chair, and only a hanging cupboard. All rather drab. The staff were a mixed bunch - some very friendly, some completely uninterested. Breakfast was superb for such a small hotel - limited selection, but fresh and appetising, nicely presented, and pleasant service.

2025-11-07 • via Tripadvisor
F
Felicia
10
Pros:

The staff went above and beyond when I needed assistance, incredible people. The street it’s on isn’t one of the main streets so it was pretty quiet. The room was comfortable and had all the amenities I needed, even plenty of shelf space in the large shower! Will stay here again.

2025-10-08 • via Nuitee
F
Frederick
6
Pros:

Good location

2025-10-08 • via Nuitee
5
528marymargarets • Family
10
The official Philly hotel for our family!
Pros:

Discovered this gem for a weekend trip to celebrate my niece's 30th bday. Yes, it's convenient to everything BUT it's the people of The Franklin on Rittenhouse that made our stay complete. From Paige (with furry sidekick and official greeter Addison who we owe a pup cup) to Dasha and Tracey, these concierges welcomed us each morning and evening with smiles, remembering details shared about our trip, and, when I was not feeling well, even offered to check on me! Upon meeting GM Doug, and members of the hotel's housekeeping and facilities teams, it became apparent that this level of service is a source of pride for all. Looking forward to returning to see all on our next visit to Center City. Thank you all for making our celebration weekend so memorable.

2025-10-06 • via Tripadvisor
C
Corsican • Couples • United Kingdom
6
Not quite boutique!
Pros:

Stayed for 2 nights as a couple. We were given ‘The Jane’ room which was on the top floor.
A bit disappointed as it’s described as ‘boutique’, yes each room is individual but that’s where it ends. It has so much potential but needs some updating, maintenance & finer touches.

Our safe didn’t work & wasn’t fixed, no instructions for coffee maker so had to muddle through, carpet was fraying from the bathroom. The room fittings were just a bit cheap than boutique!

Breakfast was adequate, but again a little basic & cheap, supermarket cakes & pastries etc

Staff for the most were friendly, hotel position is good & ideal for sight seeing.

2025-10-04 • via Tripadvisor