Hotel Boutique La Puerta Azul Beachfront - Adults Only

Hotels
Independent
Calle Bagre por Caguama y Carey Holbox, Isla Holbox, QROO, 77310 , Isla Holbox , MX

Facilities

Hiking/biking trails nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
Front desk (limited hours)
Tours/ticket assistance
Snack bar/deli
Beach sun loungers
Pool sun loungers
Nature reserve
Beach club on site (surcharge)
See all facilities

Review Highlights

Pros:
Beautiful beach
Clean rooms
Friendly staff
Cons:
Inconsistent service
Rude restaurant staff

Categories

Cleanliness
8.94
Rooms were very clean.
Service
8.41
Service was inconsistent; the restaurant service was terrible.
Location
9.45
Ideal if traveling with a partner, tranquil location near the beach.
Room Quality
8.9
Rooms were very clean and comfortable.
Amenities
8.93
Facility amenities were standard for this hotel tier.
Value for Money
9.39
Great value considering the location and experience.
Food and Beverage
7.94
Food quality was good, but service issues affected the experience.
Overall Experience
8.41
Overall, a wonderful stay with some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:56

Property Description

Beachfront Location
Get ready to soak up the sun and feel the sand between your toes with direct access to Holbox Beach just steps away.

Delightful Dining Options
Savor delicious meals at the on-site restaurant, grab a quick bite at the snack bar, and sip on refreshing drinks at the beach bar.

Relaxing Amenities
Unwind in one of the 13 cozy guestrooms featuring rainfall showers, complimentary Wi-Fi, and daily housekeeping services.

Book your adults-only beachfront retreat at La Puerta Azul now!

Important information:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests under 18 years old are not permitted at this adults-only property.
  • The property allows pets in smoking rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

Cleanliness: 8.94
Service: 8.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.93
Value for Money: 9.39
Food and Beverage: 7.94
Overall Experience: 8.41
J
Juan partner
10
Pros:

Es un hotel muy bonito, la playa en frente del hotel está hermosa, es muy tranquilo, ideal si viajas con tu pareja para pasar unas vacaciones relajantes.

2025-09-18 via Nuitee
C
Cecilia family
10
Pros:

La playa es excelente

2025-09-17 via Nuitee
L
Lloyd
10
Pros:

Greatest greatest great

2025-09-11 via Nuitee
L
Lloyd
10
Pros:

Wonderful. Great place nice people

2025-09-11 via Nuitee
E
Erika P partner
8
Pros:

It was a beautiful beach but the restaurant service was terrible. The waiter was rude and slow. He was there our entire stay. We did get lucky at lounge chairs and Leonardo the server was amazing.

2025-08-10 via Nuitee
D
Daniel
10
Great little place by the beach
Pros:

Amazing stay. Loved the hotel and it’s right on the beach. The beach is almost private, not crowded and gorgeous.

2025-07-29 via Nuitee
J
Jorgelina Barrios De family
10
Pros:

Alejado del centro pero muy tranquilo y bonito!

2025-07-26 via Nuitee
E
Efrain family
10
Pros:

The stay was great, the rooms were very clean, and we were looking for a nice n quiet place, this was it.

2025-07-25 via Nuitee
K
Korina friends
10
Pros:

Todos muy amables muy rica la comida

2025-07-19 via Nuitee
P
Paola
10
Pros:

Es mi segunda visita y seguramente mi lugar seguro para volver, los espacios son limpios y muy cuidados. Los chicos de la playa muy atentos,.la comida rica. La limpieza excelente. Solo por desgracia la isla está haciéndose más grande, hay construcción cerca que empieza 7am aún en domingo, no tiene nada que ver con el hotel pero si despierta. 10000%recomendado si deseas tranquilidad, playa limpia y hermosa y reconectar.

2025-07-01 via Nuitee
R
Richard partner
10
Pros:

Had an absolute wonderful experience.

2025-06-13 via Nuitee
M
Maria de la Luz partner
2
Pros:

Desayunos malos y caros alberca sucia,

2025-05-22 via Nuitee
P
Paola
10
Pros:

El personal súper amable. La instalaciones muy limpias y bonitas. La playa muy tranquila y bonita. Sin duda lo recomiendo mucho.

2025-05-20 via Nuitee
B
Bruno family
10
Pros:

Nice and quiet place a few steps from the beach

2025-04-27 via Nuitee
J
Julio
10
Pros:

It a very nice hotel with beach front, it is clean and quiet. Recommended for sure.

2025-04-06 via Nuitee
M
Marcos partner
6
Pros:

Bien

2025-03-31 via Nuitee
L
Linda family
8
Pros:

Beach was beautiful, the room was clean & comfortable.

2025-03-26 via Nuitee
F
FERNANDA
6
No regresaría
Pros:

A nuestro ingreso el baño no servía (único en la habitación). Avisamos y nunca nos lo arreglaron tampoco se comunicaron o dieron seguimiento.
La comida y servicio fue muy malo.
Los dos hombres en recepción amables.
Tienen una GRAN playa desaprovechada, poco limpia y sin servicio que permita disfrutar la estancia.

2025-03-19 via Nuitee
E
Eilyn
10
Amazing stay at Puerta Azul
Pros:

Our stay was amazing. The hotel is well located, breakfast is at the beach, it has everything needed - a decent walk to the downtown area but the island is very safe, with friendly locals who are very gracious and helpful. I’ll return to this hotel for sure!

2025-03-14 via Nuitee
P
perla partner
10
Pros:

La propiedad está un poco alejada del centro, por lo que es tranquila y segura. El lugar es excelente. Muy amplio y limpio, con salida a una playa impecable El personal muy atento. Te consiguen transporte el cual tambien es muy profesional y puntual

2025-03-03 via Nuitee