Campanile restaurant BASILDON - East of London

Hotels
Louvre Hotels
6.4 (126 reviews)
A127 Southend Arterial Road, Pipps Hill, Basildon, England, SS14 3AE , Basildon , GB

Pets allowed

Facilities

Meeting rooms
No single-use plastic straws
No single-use plastic stirrers
Free WiFi
24-hour front desk
Garden
Conference space
Golfing nearby
Breakfast available (surcharge)
Television in common areas
See all facilities

Review Highlights

Pros:
Clean rooms
Good breakfast
Convenient location
Cons:
Outdated rooms
Poor service experience
High prices for quality

Categories

Cleanliness
5.9
Some guests mentioned clean rooms, but others reported issues like a rusty bath and a soaking wet floor.
Service
6.9
Mixed experiences; some staff were described positively, while there were complaints about unprofessional behavior.
Location
7.4
Convenient location with easy access to nearby shops, but noise from the motorway can be an issue.
Room Quality
5.4
Reports of small, outdated rooms with maintenance issues, and generally not fitting a three-star standard.
Amenities
6.4
Basic amenities provided, but they did not meet expectations based on star rating.
Value for Money
5.4
Overpriced for the quality offered; guests felt they were charged too much based on their experiences.
Food and Beverage
7.4
Good quality cooked breakfast, but limited overall food options mentioned.
Overall Experience
6.4
Overall dissatisfaction from guests leads to reluctance to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:09

Property Description

Experience comfort and convenience at Campanile restaurant BASILDON - East of London, where relaxation meets accessibility in the heart of Basildon.

Comfortable Accommodations
Our 97 tastefully designed guestrooms are equipped with complimentary wireless internet, TVs, and all the essentials for a restful stay, ensuring you feel right at home.

Delicious Dining Options
Savor delightful meals at our on-site restaurant, or enjoy the convenience of room service during limited hours. Breakfast is served daily, with full options available on weekends to energize your day.

Event and Meeting Spaces
For business travelers, our hotel features a versatile 431 square feet of conference space, perfect for meetings and events. With a 24-hour front desk and ample parking, we cater to all of your needs.

Don’t miss out on this outstanding experience—book your stay at Campanile restaurant BASILDON today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SEN

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in kg is 60

See all policies

Location

Guest Reviews

6.4
Based on 126 reviews
Cleanliness: 5.9
Service: 6.9
Location: 7.4
Room Quality: 5.4
Amenities: 6.4
Value for Money: 5.4
Food and Beverage: 7.4
Overall Experience: 6.4
L
Lloyd solo_traveller gb
7
2026-05-16 via Nuitee
K
Kelvyn solo_traveller gb
8
2026-05-16 via Nuitee
A
Anighoro family_with_children gb
10
Pros:

My wife and I were quite satisfied

Cons:

We like the location and friendly atmosphere.

2026-05-15 via Nuitee
J
Jamie solo_traveller gb
3
If you are working and need a night's rest don't stay here. Jeremy Kyle wil be back on TV soon
Pros:

The staff we're very kind

Cons:

Where do I start? Drugs every where near my room had to shut my window. People running up and down the balcony all night. Loud shouting. Cars revving. I don't know what this was used for but looked like a hotel for the unemployed. I am trying to study for an exam with all this going on.

One seated area in the bar with TV and the same 2 people with feet up on the table talking loudly you can tell these people have been staying here for months.

2026-05-15 via Nuitee
V
vicky solo_traveller gb
8
2026-05-14 via Nuitee
R
Roderick solo_traveller mt
8
Excellent location and very clean hotel
Pros:

Location

2026-05-12 via Nuitee
S
Simon solo_traveller gb
10
Excellent.
Pros:

The reception was good & everything was good.

Cons:

None.

2026-05-11 via Nuitee
L
Lynch solo_traveller gb
10
Staff here are great, nothing is ever too much trouble and they always make you feel very welcome
Pros:

Staff are exceptional, had to cut short my stay here due to an injury at work. Can't thank them all enough, especially Halley and Tracy for sorting things out at very short notice. They are all a real credit to the hotel

Cons:

Getting injured at work lol

2026-05-11 via Nuitee
S
Stéphane Stonebridge solo_traveller fr
7
Le juste prix.
Pros:

Bien situé.

Cons:

Chambre datée.
Une seule chaise.
Plateau du bureau très usé et abîmé..
Vieille moquette.
Pas beaucoup de prises électriques. Pas du tout à hauteur de lit pour charger son téléphone.
Lit au matelas mou.

2026-05-11 via Nuitee
L
LORNA solo_traveller gb
8
Reasonably priced motel
Pros:

Nicely located motel with easy access to A127

Cons:

Only 2 power sockets. No hand rail on stairs.

2026-05-10 via Nuitee
G
Graham solo_traveller gb
7
A bed for the night, no thrills but clean and warm for the night. Did what it says on the tin.
Pros:

Location

Cons:

Small bed.
Breakfast ruined by cheap unbranded sauces

2026-05-10 via Nuitee
J
Jason family_with_children gb
9
2026-05-10 via Nuitee
J
Jason family_with_children gb
9
2026-05-10 via Nuitee
C
Cooper solo_traveller gb
8
Pros:

Does what it says on the tin.
Reasonable price.

Cons:

Outside decor terrible.

2026-05-09 via Nuitee
H
Helen solo_traveller gb
8
Pros:

All the staff I encountered friendly and very helpful. The lady on Reception called Nicola was kind ,caring and I would recommend her a gold star 🌟 .from Helen Campbell williams and Hamish poodle 🐩.

Cons:

Bath Room sink is very cracked which I think will harbour germs!! Needs replacing .

2026-05-09 via Nuitee
H
Helen solo_traveller gb
8
Pros:

Good Location. Friendly staff, especially Nicola on Reception.

Cons:

Cracked sink in the Bathroom which is unhygienic.

2026-05-09 via Nuitee
K
Kearen solo_traveller gb
10
Pros:

The staff are excellent ! I asked for extra things and they helped me straight away. I felt welcomed. A special touch is the door sign about there being a pet in the room, I really like that it's a great idea. the Hotel is pet friendly and I loved that you can take your dog into the restaurant with you ! Water bowl outside reception is so nice. I was really happy to be there with my dog, such a pet friendly place to stay. The grounds were well maintained, no rubbish like at other hotels I've stayed at. I can see the owners / staff / whoever keeps the gardens cares and has pride because the plants and flowers around reception are beautiful. The outside lighting at night is superb, I have a lovely photo.

2026-05-07 via Nuitee
A
Anika-Adel couple gb
6
Great stay for a work trip
Pros:

Clean and good location

2026-05-07 via Nuitee
K
Kerai solo_traveller gb
8
Pros:

The staff were fabulous

Cons:

N/A

2026-05-07 via Nuitee
P
Peter solo_traveller gb
9
Friendly Staff with good location
Pros:

Friendly staff and quite welcoming. Offered the room I preferred and provided information on breakfast and bar.

2026-05-07 via Nuitee