Holiday Inn Atlanta-Gas South Arena Area by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.1 (584 reviews)
6310 Sugarloaf Parkway , Duluth , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Comfortable beds
Cons:
Dirty areas
Broken amenities
Outdated rooms
Limited food options

Categories

Cleanliness
7.25
Mixed reviews; some rooms were clean, but notable complaints about dirty areas and facilities.
Service
9.25
Staff were generally friendly and accommodating, although some service-related issues were reported.
Location
9.75
Consistently praised for great location, convenient to venues and attractions.
Room Quality
8.25
Some rooms are clean, but there were complaints about outdated facilities and maintenance.
Amenities
5.75
Poor amenities reported including broken facilities and limited services.
Value for Money
8.75
General sentiment of affordability, though some complaints about service availability.
Food and Beverage
6.75
Noted issues with breakfast availability and quality, leading to a disappointing experience.
Overall Experience
9.05
Good overall experiences despite several complaints; many would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:23

Property Description

Convenient Location
Easily accessible from Interstate 85, the Holiday Inn Gwinnett Center is just a stone's throw away from the Gwinnett Center Convention Center, making it a prime choice for travelers visiting the area.

Modern Amenities
Guests can unwind in the indoor pool, stay active in the well-equipped gym, and even shop at the on-site gift shop. The hotel also boasts pet-friendly rooms with free Wi-Fi, ensuring a comfortable stay for all visitors.

Nearby Attractions
With the Mall of Georgia and Discover Mills Mall in close proximity, as well as downtown Atlanta a short drive away, guests have a plethora of entertainment and shopping options within reach.

Book your stay at the Holiday Inn Gwinnett Center now for a memorable and convenient experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 584 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.75
Room Quality: 8.25
Amenities: 5.75
Value for Money: 8.75
Food and Beverage: 6.75
Overall Experience: 9.05
S
Stephanie • family_with_children • us
9
Pros:

Convenient to Gas South

2026-03-29 • via Nuitee
태영 • family_with_children • kr
10
2026-03-29 • via Nuitee
태영 • family_with_children • kr
10
2026-03-27 • via Nuitee
D
Deidre • family_with_children • us
10
Pros:

Nice, newer hotel,.pleasant and helpful staff. Nice rooms with very comfortable beds and good sized. The hot tub was a nice bonus.

Cons:

The location was ok, kinda hidden in an office/industrial complex and there wasn't much in walking distance for food/entertainment/shopping.

2026-03-26 • via Nuitee
B
Blanton • family_with_children • us
4
Eh
Pros:

Location was great & our room was clean.

Cons:

Bed was uncomfortable and worn out. Well past time to replace the mattress. Husband I slept terribly both nights.

Restaurant was disappointing at breakfast & dinner.

We prepaid for breakfast and on the 1st day, most items were completely gone despite having more than an hour left for breakfast. No clean plates or silverware, orange juice was empty, & kitchen area was crowded. We were asked to tip our server & tip cards were on the tables, but we seated ourselves, served ourselves food & drinks, and we bussed our own table. The 2nd morning we got to breakfast much earlier but there were still some items already gone. There was only one staff member that morning and he was struggling to get everyone checked in. It was frustrating. It would be easier to just include the cost of breakfast in the nightly price & let people just go fix their breakfast instead of prepaying, waiting in a line, and seating themselves just to get to food and the space be overcrowded with people in the too small area & most of the food gone. There also wasn't a waffle iron which was disappointing and weird for a hotel.

We ate at the restaurant the 2nd night of our stay and many items on the menu were sold out. Portions were tiny & prices were high.

2026-03-24 • via Nuitee
J
Jackie • family_with_children • us
10
2026-03-23 • via Nuitee
태영 • family_with_children • kr
10
2026-03-21 • via Nuitee
태영 • family_with_children • kr
10
Great memory
Pros:

Very grateful for the kindness of the restaurant and front desk staff(Mrs. Lavekia)—truly a wonderful memory.
The food, enhanced by their kindness, was absolutely outstanding.

2026-03-20 • via Nuitee
J
Jin • family_with_children • us
10
2026-03-17 • via Nuitee
B
Brown • family_with_children • us
8
Pros:

The staff bed and breakfast

Cons:

The location

2026-03-14 • via Nuitee
T
Tiffany • extended_group • us
8
Would stay again if in the area
Pros:

Location

2026-03-09 • via Nuitee
P
Porsha • solo_traveller • us
10
Would definitely stay here again
Pros:

Clean constantly

Cons:

Key card didn’t work sometime

2026-03-05 • via Nuitee
R
Rafael • couple • us
10
2026-03-01 • via Nuitee
N
Nadeem • family_with_children • us
10
2026-02-26 • via Nuitee
T
Thomas • solo_traveller • us
5
Did not honor my booking price!
Pros:

Location to the venue

Cons:

Did not honor the guarantee rate I was quoted by booking

2026-02-23 • via Nuitee
L
Lori • solo_traveller • us
10
Excellent service and stay and will use this facility again in the future.
Pros:

On-site restaurant bar was a plus! The room was larger than the average standard room. The bed was super comfy. Fridge, microwave and coffee maker clean and worked.

Cons:

grab-n-go items a bit pricey

2026-02-09 • via Nuitee
N
Natalie • family_with_children • us
9
2026-02-09 • via Nuitee
S
Sandra • extended_group • us
10
Very good stay!
Pros:

Modern and clean! Close to gas south arena for my graduation! I didn’t have to pay for parking!

Cons:

There is nothing that I didn’t like.

2026-01-21 • via Nuitee
M
Minesh • family_with_children • us
1
no room serive for 3 days
Pros:

location good

Cons:

well out of 4 days of staying they have only did room serive only 1 day even we told front counter every day no one came to do room serivce.

2026-01-20 • via Nuitee
J
Jefferson • family_with_children • us
5
It was fair
Pros:

The breakfast was great! Food was hot, good and tasty. With real good bacon, fresh real eggs, etc.

Cons:

The rooms (2) felt humid even with the A/C running. Carpet felt damp and hard floors sticky. This hotel needs remodeling.

2026-01-19 • via Nuitee