Hotel Wailea, Relais & Châteaux - Adults Only

Le confort et la qualité de la chambre, l’emplacement très proche des plages, tout en étant un peu en retrait, très agréable.
Plus confidentiel et intimiste que les énormes resorts sur le front de mer.
Salle de sport avec vue imprenable sur l’océan.

Each year, we travel to a special destination to celebrate our anniversary, and this year we celebrated our 20th at Hotel Wailea. It was, without question, our favorite resort we’ve ever stayed at.

From check in to check out, every aspect of our experience was exceptional. The resort itself is stunning, quiet, peaceful, and perfectly situated. What truly made our stay so memorable, however, was the outstanding service provided by every single team member we encountered.

We especially want to thank Marc for his exceptional hospitality and warm welcome, as well as Kristal, Jackie, Kai, Matt, Christian, Gustavo, and Libby at The Restaurant. Each of you made us feel genuinely cared for and created an anniversary celebration we’ll never forget.

We were honestly heartbroken to leave, not just because of the beautiful resort, but because of the wonderful people who made it feel so special. We can’t wait to return to this magical place. Mahalo for an unforgettable stay.

Adults only, quiet, yoga classes

Overall, we loved staying at Hotel Wailea and would definitely return.

The Highlights: The room was clean, spacious, and quiet, with comfortable beds and pretty much everything we needed for our stay. We loved the low-key, relaxing pool area. Even though the hotel isn't right on the water, the hillside views are beautiful, and the location is very convenient to gorgeous beaches and great dining.

The Hiccup: We had no hot water in our shower for the first two days. While the front desk sent maintenance quickly after our first text, the issue wasn't resolved, and our second text went unanswered. It took a visit to the front desk and a second maintenance team to get it fixed. While we understand these things happen, we expected better service—specifically, a follow-up from the staff to ensure the issue was resolved, and perhaps a small gesture acknowledging the inconvenience of taking cold showers and waiting around for repairs.

We had a great 5 night stay at Hotel Wailea. The hotel grounds were gorgeous & our room was a spacious partial ocean suite that had everything we needed. Being a bit of a walk from the beach was not an issue for us- there is free parking at the beach or a hotel shuttle can take you (we did this because the hill back from the beach is quite steep). The hotel “shuttle” is a fleet of range rovers that will pick you up and drop you off anywhere in the Wailea area. They came immediately whenever we texted we needed a ride and the drivers were all great. We had food and drinks at the pool- was all tasty. We also had drinks at the bird cage one night and they were excellent. We would definitely come back!

The property is a curated exotic garden with postcard picture pockets with sweeping views, places to relax like hammocks, and sensory soothers like water features, birds. The pool was serene with light music, attentive staff, and never felt crowded.

Staying at Hotel Wailea felt like stepping into a movie set of the white lotus or something— unique, special, immersive, and beyond relaxing.

The employees love their jobs and treated myself and others like gold— going above and beyond every time for any little need.

Do not skip eating dinner at the Birdcage or breakfast at the restaurant. The lemon ricotta pancakes are probably the best breakfast food I’ve ever had in my life.

Located in beautiful Wailea the suites are spacious and welcoming and face the ocean. A large lanai allows for enjoying the outdoors. Each suite has special amenities, and the hotel staff makes every effort to accommodate one’s requests. The suites are serviced every day and always well maintained.

On the good side, large bedrooms/suites, quiet as it is adults only, the pool sunbeds were easily available and there was friendly service. On the less good, average food that was nothing special, breakfast and dinner were both. lukewarm and slow to arrive, the attention to detail is lacking for a hotel changing c$2000 a night, the pool team were more interested in chatting to each other than serving customers, we had problems with the tech and phone connections in our room, no clear and comfortable bar area to relax in and communication was mixed between the valet and reception and with our travel agent. We are lucky enough to stay in great hotels around the world and this could be one of them but it lacks the professional and standards to make it so.

We returned to Hotel Wailea again to celebrate our anniversary. It was incredibly special as we also spent our honeymoon here. This property has become our favourite place on earth, and we visit Maui almost every year. This latest visit only reinforced why.

From the moment you arrive, there’s a sense of peace and tranquility. It’s not just the stunning sunset and setting, but also the thoughtfulness woven into every detail.

We were greeted with champagne on arrival, and throughout our stay, we enjoyed special touches - from a floral design class to a thoughtful gift bag with treats on a rainy day. We felt genuinely cared for.

A heartfelt thank you to the entire Hotel Wailea team for making our stay so special again. You’ve built something magical here. We can’t wait to return.

I think this was our tenth time there. Nice room, staff was friendly and helpful. Poor attendant, forgot her name, she’s from Paris, and she was great. No James working the pool bar anymore, and you can tell the difference, just a rotating mix of some non aloha dudes.

The only bad part:

The cabana situation. Used to be first come, first serve. Now I don’t slide down at 7:00am and lay a magazine down to hold a spot, no one should. But now they put up a “reserved” sign. For the first couple of days, three quarters of them sat vacant. I finally asked about them to the staff, $250, which feels like nickel and dime process. HW needs to come up with a better process. It’s not their style to be this non hospitable

ATM~ you need one again

We’ll be back

This was our second time staying at this property. We love the adult only aspect, mainly at the pool, but also just serene in general. The grounds are beautifully landscaped and kept, the food was delicious, and the staff always available, prompt, and friendly. The pool was a very comfortable temp, and the jacuzzi appropriately warm. The room is perhaps the nicest, most well designed ever - like a small house. Absolutely everything you'd need was provided in the room. Very comfortable, spacious, and quiet. A gym was available with complementary yoga, but we just couldn't drag ourselves away from the room in the early morning. We participated in yoga on our first visit though, and thoroughly enjoyed it. The hotel is up a hill, but still great if one is a walker, accessing the ocean path and shopping. It was wonderful to be out of the fray, but still close to restaurants, etc. The shuttle on demand was always available and prompt. The property was spotlessly kept everywhere - the pool, public spaces, and the room.

El papel higiénico

My wife and I stayed at Hotel Wailea over the MLK weekend to celebrate our anniversary. This was our fourth visit to Maui, and our first time staying here. We were thoroughly impressed and would absolutely return.

Location
The hotel is located in Wailea, perched on a hilltop about a mile inland from the beach. While it’s not beachfront, the elevated setting offers beautiful views of the Pacific and a much quieter, more private atmosphere than the large resorts along the shore. The complimentary shuttle service is excellent — quick, reliable, and able to drop you off anywhere in Wailea. We never waited more than a few minutes.

Room
All accommodations are one-bedroom suites, which immediately sets this property apart. We booked a garden-view suite and loved the peaceful outlook over a grassy meadow. The suite was spacious, well appointed, and very comfortable. A nice and increasingly rare touch: the minibar snacks and drinks were complimentary.

Ambience
The overall ambience can be summed up in three words: tranquil tropical oasis. Lush landscaping, open green spaces, and subtle evening lighting create a serene and romantic environment. As an adults-only resort, it feels calm and unhurried — perfect for couples or solo travelers seeking a quieter experience.

Dining
Hotel Wailea has two dining venues. Birdcage is a bar and Japanese restaurant with stunning sunset views over the ocean. The Restaurant offers à la carte breakfast and a fine-dining tasting menu for dinner. We had breakfast there twice and were very impressed by both the quality of the food and the service. The ricotta pancakes were a standout.

Service
Service throughout our stay was outstanding — attentive, warm, and well balanced. The staff were always available when needed but never intrusive. For our anniversary, they surprised us with floral decorations and a handwritten card signed by the staff, which was a genuinely thoughtful and memorable gesture.

Beach Access
Although the hotel is not beachfront, guests can be shuttled to any of Wailea’s beaches, with beach chairs, towels, and umbrellas provided. You do need to carry the chairs and umbrella from the parking area to the beach. The hotel also offers a full-service beach picnic experience, which must be reserved in advance.

Final Thoughts
Hotel Wailea is a peaceful, refined alternative to Maui’s large beachfront resorts. It’s ideal for a romantic getaway or a relaxing adults-only escape. If you value privacy, excellent service, and a calm atmosphere, this property is truly special.

Highly recommended.

i have never stayed at a more luxurious hotel. The 3 rooms of our suite were enormous. The hotel provided leis at check in, soda and water in the room, wonderful shower products, and thick toilet paper. The breakfasts were fantastic and the service phenomenal. The fixed 3 course meal at dinner was one of the best meals I've ever had. This smaller adults only property is perfect for a honeymoon or an anniversary vacation. They have an 82 page wine list. They are not located on the beach, which is actually a blessing. It is very quiet here. I loved just sitting on the porch and watching the birds while my spouse golfed just down the street. Wonderful resort. The only problem is that the self parking spots are ridiculously tight and maddening to try to get into the car. The employee parking spots are larger. I think that they were recently repainted and made smaller. Maybe make the general manager park here so they can see how bad the parking is.

If you are waffling between hotels, please take this as your sign to decide on Hotel Wailea.
My husband and I first visited in 2019 for our honeymoon. 6 years later, we came back and had another truly spectacular experience. If anything, the hotel had elevated its hospitality. Great location, adults only(!!!) with the most attentive staff and bell/valet service you can imagine. True attention to detail on every level. The suites are comfortable and beautiful, with lovely amenities.
Couldn’t recommend enough.

We stayed here to celebrate our anniversary. This was our second time staying at the beautiful Hotel Wailea, and it definitely won’t be our last. The customer service here is top notch; everyone is attentive and friendly, from the valets and the groundskeepers to the servers in the restaurant and the staff at the front desk. There are subtle touches that you might not notice while you’re staying here, like our housekeeper Carina leaving extra coffee pods for us without us asking her to do so. Shannan, Keoni, Angie and everyone at the front desk are wonderful, so kind and caring, always greeting us with smiles. When you get to your next hotel, you’ll think of those thoughtful, kind moments. We highly recommend staying here!