IntercityHotel Hamburg Hauptbahnhof

Hotels
IntercityHotels
7.8 (4912 reviews)
Glockengießerwall 14/15 , Hamburg , de

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Clean and well-equipped rooms
Cons:
Unfriendly service
Noise from outside

Categories

Cleanliness
6.94
Some reviews mentioned cleanliness issues such as a stinky toilet and unwashed towels.
Service
7.91
Mixed sentiments; some staff were friendly, while others were reported as unprofessional.
Location
8.95
Consistently praised for its proximity to the train station and city center.
Room Quality
7.4
Concerns about room size and comfort; some rooms reported as noisy.
Amenities
7.93
Good amenities, but lack of tea and coffee making facilities noted.
Value for Money
7.89
Most reviews suggest good value, though some concerned about room size for prices.
Food and Beverage
7.44
Breakfast quality varied; some found it overpriced and mediocre.
Overall Experience
7.91
Generally positive, with some reservations about specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 13:33

Property Description

Modern Rooms and Elegant Restaurant:
Experience luxury and comfort in our modern rooms equipped with satellite TV, air conditioning, and soundproofed windows. Indulge in culinary delights at our elegant restaurant while enjoying panoramic city views from our rooftop terrace.

Convenient Location and Transportation:
Situated just a 2-minute drive from Hamburg Central Station, our hotel provides easy access to popular attractions like Mönckebergstraße shopping mile and the Alster canal. With various transportation services available at the nearby train station, exploring the city is a breeze.

Delicious Dining Options:
Start your day with a rich breakfast buffet at our restaurant, overlooking the main railway station and Kunsthalle Art Gallery. Treat yourself to seasonal and regional meals or unwind with a drink at our stylish bar.

Book your stay at Intercity Hotel Hamburg Hauptbahnhof for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 4912 reviews
Cleanliness: 6.94
Service: 7.91
Location: 8.95
Room Quality: 7.4
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 7.91
S
Sanjay solo_traveller in
8
2026-06-06 via Nuitee
C
Cornelia family_with_children de
9
Sehr angenehmer Aufenthalt
Pros:

Sehr zentral, Zimmer sehr ruhig,
Frühstücksangebot ausreichend

Cons:

War rundum zufrieden

2026-06-06 via Nuitee
T
Tatiana solo_traveller de
9
Zu empfehlen,gegenüber vom Bahnhof.
Pros:

Sauber, modern, es gab's sogar einen Minikühlschrank und man könnte das Fenster kippen.

Cons:

Die Duschkabine war irgendwie undicht, ist aber nicht so schlimm.

2026-06-06 via Nuitee
M
Martine couple ch
8
2026-06-06 via Nuitee
A
Anke solo_traveller de
8
2026-06-06 via Nuitee
M
Martin solo_traveller de
8
2026-06-06 via Nuitee
M
Michael family_with_children de
7
2026-06-06 via Nuitee
A
ALEKSANDRA solo_traveller se
7
good hotel for short business stay
Pros:

good location, you have all you need for the short stay

Cons:

very poor simple breakfast

2026-06-05 via Nuitee
D
Dagfinn solo_traveller no
6
2026-06-04 via Nuitee
D
Du couple cn
9
2026-06-03 via Nuitee
C
Carlo couple de
7
Pros:

Zentrale Lage

Cons:

Frühstück sehr Basic. Würde ich nicht noch mal dazu buchen.

2026-06-03 via Nuitee
N
nülüfer couple tr
10
Çok memnun kaldım
Pros:

Ana tren istasyonu karşısında görülecek yerlere yürüme mesafesinde personel kibar kahvaltı mükemmel

Cons:

Herşey güzeldi

2026-06-02 via Nuitee
J
Johannes couple nl
7
Goed
Pros:

Goede locatie

Cons:

Nvt

2026-06-02 via Nuitee
C
Cornelia extended_group ch
7
2026-06-02 via Nuitee
Şenim couple tr
10
Güzel bir oteldi
Pros:

Merkeze yakındık yürüdük hep

Cons:

Taksi bulmada biraz fazla bekledik

2026-06-01 via Nuitee
Şenim couple tr
10
2026-06-01 via Nuitee
C
Caner couple tr
7
Pros:

Konum çok iyiydi.

Cons:

Fiyatlar çok yüksek.

2026-06-01 via Nuitee
J
Jürgen solo_traveller de
7
Tolle Lage nahe dem Hauptbahnhof und der City
Pros:

Sehr gute Lage, Gutes Frühstück

Cons:

Wenig Personen an der Rezeption. Wir hatten Stromausfall und es kam keine Info oder ging jemand ans Telefon. Somit trafen sich viele an der Rezeption aber die Person war allein und es hat gedauert bis man eine Info erhalten hat. Klimaanlage hat entsprechend lange gedauert um etwas zu kühlen.

2026-06-01 via Nuitee
D
Dobner solo_traveller de
10
Tolle Unterkunft in zentraler Lage auch für Radler.
Pros:

Zentrale Lage, das Zimmer in der 7. Etage war super. Toller Blick von der Dachterrasse in der 8. Etage. Super Frühstück. Sicheres Abstellen des Rads in der Tiefgarage.

2026-06-01 via Nuitee
B
Barbara couple ch
8
Hatten nur eine Übernachtung und waren zufrieden.
Pros:

Sehr gutes Preis Leistungsverhältnis. Nähe zum Bahnhof ist ideal.

2026-06-01 via Nuitee