IntercityHotel Hamburg Hauptbahnhof

Hotels
•
IntercityHotels
7.8 (4662 reviews)
Glockengießerwall 14/15 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Clean and well-equipped rooms
Cons:
Unfriendly service
Noise from outside

Categories

Cleanliness
6.94
Some reviews mentioned cleanliness issues such as a stinky toilet and unwashed towels.
Service
7.91
Mixed sentiments; some staff were friendly, while others were reported as unprofessional.
Location
8.95
Consistently praised for its proximity to the train station and city center.
Room Quality
7.4
Concerns about room size and comfort; some rooms reported as noisy.
Amenities
7.93
Good amenities, but lack of tea and coffee making facilities noted.
Value for Money
7.89
Most reviews suggest good value, though some concerned about room size for prices.
Food and Beverage
7.44
Breakfast quality varied; some found it overpriced and mediocre.
Overall Experience
7.91
Generally positive, with some reservations about specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 13:33

Property Description

Modern Rooms and Elegant Restaurant:
Experience luxury and comfort in our modern rooms equipped with satellite TV, air conditioning, and soundproofed windows. Indulge in culinary delights at our elegant restaurant while enjoying panoramic city views from our rooftop terrace.

Convenient Location and Transportation:
Situated just a 2-minute drive from Hamburg Central Station, our hotel provides easy access to popular attractions like Mönckebergstraße shopping mile and the Alster canal. With various transportation services available at the nearby train station, exploring the city is a breeze.

Delicious Dining Options:
Start your day with a rich breakfast buffet at our restaurant, overlooking the main railway station and Kunsthalle Art Gallery. Treat yourself to seasonal and regional meals or unwind with a drink at our stylish bar.

Book your stay at Intercity Hotel Hamburg Hauptbahnhof for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 4662 reviews
Cleanliness: 6.94
Service: 7.91
Location: 8.95
Room Quality: 7.4
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 7.91
B
Bernd • extended_group • de
7
2026-04-04 • via Nuitee
O
OS72 • solo_traveller • de
7
Perfekte Lage für eine Anreise mit der Bahn
Pros:

Die Lage des Hotels ist super wenn man mit der Bahn am Hauptbahnhof ankommt. Dann sind es nur wenige Minute zu Fuß. Direkt um die Ecke fängt die Fußgängerzone an. Man ist auch schnell zu Fuß am Jungfernstieg und damit im Zentrum. Das Zimmer war sauber und gut ausgestattet. Mein Zimmer war zum Innenhof und leise. Man konnte die Fenster richtig öffnen und lüften. Ich hatte eine Businesszimmer, der Unterschied zum normalen Doppelzimmer ist mir aber nicht klar geworden, ich denke den gibt es nicht.

Cons:

Das Frühstück ist sehr übersichtlich. Wenn man es direkt mitbucht für 11 Euro dann ist es okay und man muss sich nichts außerhalb suchen. Aber für 20 Euro würde ich es nicht buchen. Es gibt den Standard aber weder besondere Wurst (Schinken, Salami) noch Käse (nur einfachen Aufschnitt).

2026-04-04 • via Nuitee
U
Ulrike • family_with_children • de
8
2026-04-04 • via Nuitee
S
simona • couple • dk
9
2026-04-03 • via Nuitee
S
Stefan • solo_traveller • de
9
2026-04-02 • via Nuitee
E
Eun Na Ra • family_with_children • de
9
2026-04-02 • via Nuitee
M
Maurizio • solo_traveller • it
10
2026-04-02 • via Nuitee
J
Jürgen • extended_group • de
7
2026-04-02 • via Nuitee
R
Roy • family_with_children • de
10
2026-04-02 • via Nuitee
M
Murat • extended_group • tr
9
Hamburg , yaşama tekrar karışmak için ilgi çekici bir destinasyon
Pros:

Otel personeli karşılamada ve uğurlamada çok yardımcı oldu. İsteklerimizi dinledi ve ona göre çözüm sundu.
Odalar çok kullanışlı ve rahattı. Kolay kullanımlı büyük dolaplar mevcuttu. Banyo orta büyüklükteydi ama kullanımında hiç bir sorun olmadı.Işıklandırma yeterli idi. Tren istasyonunun hemen karşısında , 1 dk lık yürüme mesafesinde olduğundan konum mükemmel.Şehrin başlangıç noktalarına hemen ulaşım çok kolay. Tren istasyonunda her ihtiyacınızı karşılayacak mağazalar bulunuyor. Ayrıca alışveriş caddesine , 5 dk mesafe yürüyerek başlanabiliyor.

Cons:

Sevmediğim bir şey bulunmuyor.

2026-04-02 • via Nuitee
B
Bo Rye • couple • dk
7
Pros:

Venlig personale

Cons:

Vi blev flyttet til et andet hotel da der var vandskader, taxi betalt af hotellet, det nye hotel var ikke så central beliggende.

2026-03-31 • via Nuitee
S
Stefanie • solo_traveller • de
7
Okay für einen Kurztrip
Pros:

Gute Lage und sehr freundliches Personal. Schallschutz war sehr gut! Passt aber für einen Kurztrip.

Cons:

Das man Member werden musste, um das WLAN zu nutzen. Bettbezug war beim Einzelbett zu klein, sodass man halb auf der nackten Matratze nachts lag.

2026-03-31 • via Nuitee
C
crisabastocris • extended_group • ar
8
ES LO ESPERADO
Pros:

Muy buena ubicación. A 120 metros de la estación de tren. Habitaciones cómodas. El desayuno está bien. Es correcto. Wifi bien.

Cons:

No tengo queja alguna

2026-03-31 • via Nuitee
I
IGOR • solo_traveller • ru
9
2026-03-31 • via Nuitee
T
Thomas • solo_traveller • at
8
2026-03-31 • via Nuitee
F
Fein • solo_traveller • de
9
2026-03-30 • via Nuitee
A
Andreas • couple • de
9
2026-03-30 • via Nuitee
D
Donald • solo_traveller • gb
10
Pros:

Ecxellent room

2026-03-29 • via Nuitee
R
Regine • family_with_children • de
8
Hotel sehr schön- wir kommen gerne wieder!
Pros:

Lage hervorragend, Frühstück sehr gut- alles da was man braucht. Schön d. Dachterrasse bei Sonnenschein-- leider hatten wir Regen.

Cons:

Leider kein Wasserkocher f. Tee oder Kaffee im Zimmer.

2026-03-29 • via Nuitee
M
Marquardt • family_with_children • de
7
2026-03-29 • via Nuitee