Holiday Inn Express Cambridge by IHG

Hotels
Holiday Inn Express
8 (7336 reviews)
15/17 Coldhams Park, Norman Way, Off Coldhams Lane , Cambridge , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Value for money
Cons:
Cleanliness issues
Parking charges
Shabby conditions in some areas

Categories

Cleanliness
7.5
Issues mentioned regarding hygiene and cleanliness.
Service
9
Friendly and helpful staff, good service overall.
Location
8.5
Convenient location, accessible to major routes.
Room Quality
7
Rooms were small and some issues reported with facilities.
Amenities
8
Adequate amenities, though some were not well maintained.
Value for Money
8.5
Good value considering the inclusion of breakfast and services.
Food and Beverage
7.5
Breakfast was noted to be chaotic and some food quality issues.
Overall Experience
8
Average experience, met expectations for budget accommodation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:31

Property Description

Modern Rooms with Amenities
Experience comfort and convenience in our stylish hotel rooms equipped with air cooling, 32-inch TVs, and Freeview channels. Enjoy complimentary WiFi, a work area, and free tea and coffee for a relaxing stay.

Dining and Entertainment
Indulge in a delicious meal at our restaurant or catch a game on the wide-screen TV at the hotel bar. Start your day right with a hearty breakfast buffet offering a variety of options from scrambled eggs to pastries.

Convenient Location and Nearby Attractions
Located just 2 miles from Cambridge’s city centre, our hotel provides easy access to local parks, shops, and the renowned Cambridge University. Don't miss out on exploring attractions like the Cambridge Corn Exchange, Fitzwilliam Museum, and the scenic River Cam.

Book your stay at Holiday Inn Express Cambridge for a memorable experience!

Important information:

If using a Sat Nav to find the hotel, please use CB1 3LH as the postcode.

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note, that the card used to make the reservation must be presented upon check-in and verified by pin.

Please note that cash payments are not allowed.

When traveling with pets, please note that an extra charge of 30 GBP per pet, per stay applies. Pets are welcomed by prior arrangement with the hotel.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 7336 reviews
Cleanliness: 7.5
Service: 9
Location: 8.5
Room Quality: 7
Amenities: 8
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8
A
Anna couple gb
6
It was ok
Pros:

Breakfast was good

Cons:

Just the hotel being taken over by a party and we came 2nd with service

2026-02-14 via Nuitee
J
Jenine couple gb
8
Surprisingly pleasant
Pros:

Stayed here for 1 night. Staff were lovely, location was good, food in the restaurant in the evening and breakfast were surprisingly good. Overall a pleasant stay and we would stay here again

Cons:

Just needs a very good deep clean, especially the bathrooms and carpet’s throughout , but mainly the carpets

2026-02-14 via Nuitee
K
Kim couple gb
5
Different
Pros:

Breakfast was good

Cons:

Being bitten 7 times by bed bugs

2026-02-14 via Nuitee
D
Dominic solo_traveller gb
9
2026-02-14 via Nuitee
L
Lynne Perkes family_with_children gb
10
Nice comfy stay
Pros:

Very helpful friendly staff
Rooms clean and tidy
Good choice at breakfast
Comfy beds

Cons:

Bathroom needs TLC

2026-02-13 via Nuitee
M
Mary solo_traveller ie
7
Helpful staff but cold room and lukewarm breakfast
Pros:

Comfortable bed

Cons:

Cold room, heating controls difficult to work and instructions in tiny writing in dark corner (light bulb wasn’t working)

2026-02-13 via Nuitee
H
Helen family_with_children gb
9
Pros:

Staff could not have been more helpful & friendly. Rooms were basic but clean

2026-02-13 via Nuitee
P
Paul family_with_children gb
6
Pros:

Friendly staff

Cons:

Price for the area. Hotel looked very tired.

2026-02-12 via Nuitee
S
stephanie family_with_children gb
8
Good place to stay
Pros:

Very welcoming staff. Good breakfast choice.

Cons:

Couldn't tell from hotel details that there was in fact a restaurant.

2026-02-12 via Nuitee
R
Rudeep couple nl
10
2026-02-12 via Nuitee
N
Nigel family_with_children nl
7
2026-02-11 via Nuitee
V
Veronica couple gb
8
Recommended for a low cost night or two near Cambridge.
Pros:

A very good value stay near Cambridge which ncluded breakfast and reduced parking fee.

Cons:

Not a lot of choice for breakfast but it was included so probably value for money.

2026-02-10 via Nuitee
M
Marjolijn extended_group nl
8
Prima kamer, aardig personeel.
Pros:

Voor deze prijs echt een keurige en ruime kamer met (in mijn geval) leuk uitzicht. Fijne bedden, nette badkamer, koffie/thee/strijkplank op de kamer. Aardig personeel bij in- en uitchecken, behulpzaam bij het ontbijt.

Cons:

Ontbijtmogelijkheden als je glutenvrij moet eten.

2026-02-09 via Nuitee
S
Sarah solo_traveller fr
7
Friendly staff and comfortable room.
Pros:

Good hot breakfast.

Cons:

A bit out of the way for shops and restaurants - probably fine if you have a car.

2026-02-09 via Nuitee
A
Andrew solo_traveller gb
4
Stay here for location, not the food
Pros:

The location is good for the Fulbourn Road side and the bedrooms and service are perfectly fine

Cons:

The food is pretty dire, both the limited evening menu and the synthetic breakfast, with lousy coffee. It is annoying that the breakfast must be included. I would much rather have £10 off and sort myself out for breakfast. I stay here for the location, but never eat here. HIE, for goodness sake, raise your food standards! The long range booking price is ok, the short range price can be very expensive for the standard of hotel.

2026-02-09 via Nuitee
A
Andy solo_traveller ch
9
2026-02-08 via Nuitee
M
Michelle family_with_children gb
9
Pros:

Ideal location

Cons:

Nothing

2026-02-08 via Nuitee
G
Gerhard couple ch
8
Pros:

Staff friendly

Cons:

The seating in the Restaurant was a little bit tired
Some people left their impression, See Picture

2026-02-08 via Nuitee
C
Christine couple gb
10
Great location for our purpose and excellent value
Pros:

Great location and fabulous breakfast, choices and presentation - delicious

Cons:

Ladies toilets on ground floor, flush not working properly
Reception staff not always available
Could have been more luxurious but for price paid excellent value

2026-01-31 via Nuitee
R
Ros couple gb
10
Friendly, welcoming staff
Pros:

The staff were friendly and helpful, from Candice who welcomed us at Reception to the bar staff, waiters and cleaners. I cannot stress enough how lovely they all were.
The hotel was clean and tidy. We had a room with a wet room as my partner had been in hospital and this was spacious and well set out. We slept well. Convenient for Addenbrookes with parking attached to the hotel. Enjoyed breakfast. Had a tasty toasted sandwich one day but otherwise didn’t eat in hotel.

Cons:

The only negative I can think of is that the rooms aren’t very soundproof - there is a gap round the door. Most of the time this was fine as it was quiet, but we did have one set of “neighbours” that played music and then got up at 4am - that was our only disturbed night.

2026-01-31 via Nuitee