Holiday Inn Express Cambridge by IHG

Hotels
Holiday Inn Express
8 (8050 reviews)
15/17 Coldhams Park, Norman Way, Off Coldhams Lane , Cambridge , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Value for money
Cons:
Cleanliness issues
Parking charges
Shabby conditions in some areas

Categories

Cleanliness
7.5
Issues mentioned regarding hygiene and cleanliness.
Service
9
Friendly and helpful staff, good service overall.
Location
8.5
Convenient location, accessible to major routes.
Room Quality
7
Rooms were small and some issues reported with facilities.
Amenities
8
Adequate amenities, though some were not well maintained.
Value for Money
8.5
Good value considering the inclusion of breakfast and services.
Food and Beverage
7.5
Breakfast was noted to be chaotic and some food quality issues.
Overall Experience
8
Average experience, met expectations for budget accommodation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:31

Property Description

Modern Rooms with Amenities
Experience comfort and convenience in our stylish hotel rooms equipped with air cooling, 32-inch TVs, and Freeview channels. Enjoy complimentary WiFi, a work area, and free tea and coffee for a relaxing stay.

Dining and Entertainment
Indulge in a delicious meal at our restaurant or catch a game on the wide-screen TV at the hotel bar. Start your day right with a hearty breakfast buffet offering a variety of options from scrambled eggs to pastries.

Convenient Location and Nearby Attractions
Located just 2 miles from Cambridge’s city centre, our hotel provides easy access to local parks, shops, and the renowned Cambridge University. Don't miss out on exploring attractions like the Cambridge Corn Exchange, Fitzwilliam Museum, and the scenic River Cam.

Book your stay at Holiday Inn Express Cambridge for a memorable experience!

Important information:

If using a Sat Nav to find the hotel, please use CB1 3LH as the postcode.

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note, that the card used to make the reservation must be presented upon check-in and verified by pin.

Please note that cash payments are not allowed.

When traveling with pets, please note that an extra charge of 30 GBP per pet, per stay applies. Pets are welcomed by prior arrangement with the hotel.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 8050 reviews
Cleanliness: 7.5
Service: 9
Location: 8.5
Room Quality: 7
Amenities: 8
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8
B
Billy couple gb
10
2026-07-04 via Nuitee
R
Ron solo_traveller gb
10
2026-07-04 via Nuitee
A
Anchit Sharma solo_traveller in
5
Not so good experience
Pros:

AC should be their in room

Cons:

Staff is so rude.

2026-07-04 via Nuitee
N
Natalia extended_group gb
7
Pros:

Was good , but same breakfast every day…would like to have more diversity at least boiled eggs 😊

2026-07-03 via Nuitee
R
Richard solo_traveller gb
8
Great location for our base while visiting in Cambridge
Pros:

Great location near to. A family party which was helpful to us.
Great disabled room.

Cons:

The breakfast items were in some cases inferior. Eg the scrambled egg was like reconstituted dried egg and the sausages weren't very nice.

2026-07-03 via Nuitee
A
Anthony couple gb
7
A game of two halves.
Pros:

All the staff we encountered were very friendly and helpful. Rooms are clean, quiet and comfortable. Breakfast is pretty good.

Cons:

We accidentally booked the wrong date. We had booked on a non-refundable basis, but were disappointed that Holiday Inn wouldn't let us move to the night before. We had to book an extra night at a considerably higher rate. Would have been even more if we'd added a date in our booking.com reservation, so we booked a second night separately. Fair enough, but not great customer service. Decided to stay two nights anyway.

The room on our first night was at 28.5C when we entered and turned on what we thought was the A/C. It was 29C 90 mins later. Windows can't be opened more than a crack. Went to ask if there was a problem, to be told that we should have been warned that there was no A/C in that room, and that it was 'air cooled'. Unfortunately on the top floor it was completely ineffective. We were able to move rooms the following night to a much more comfortable room on the first floor. Moral of this story - check you're getting a room with A/C when it's hot!

The staff were great about handling the issue we had.

Only other grumble is paid parking at what is effectively an out of town hotel, but £6 is not ridiculous, especially in Cambridge, and there are 4 EV charging bays, which is good to see.

2026-07-03 via Nuitee
T
Tomas solo_traveller es
9
2026-07-03 via Nuitee
R
Rachel couple gb
7
Pleasant enough but a bit of TLC and it could be better
Pros:

Location, secure parking and quality breakfast offering was good

Cons:

Attention to detail there were unnecessary wants of repair banging entrance door to the kitchen which required little attention to resolve. Scuff marks on the walls which a touch of paint could conceal. Plus the air conditioning didn’t work as a fan was provided in the room being on the ground floor we did not want to leave the windows open

2026-07-03 via Nuitee
M
Michel solo_traveller gb
10
Excellent outstanding service very professional..
Pros:

Excellent outstanding service..

2026-07-02 via Nuitee
D
Dilys couple gb
8
Convenient value for money hotel with friendly staff.
Pros:

Sensible parking charge. Very friendly helpful staff.

Cons:

Aircon too cold for eating meals.

2026-07-02 via Nuitee
M
Mark extended_group gb
1
Pros:

Clean

Cons:

The room was very hot and air conditioning did not work

2026-07-02 via Nuitee
L
Lugo solo_traveller nl
8
2026-07-02 via Nuitee
A
Andy family_with_children gb
8
2026-07-02 via Nuitee
C
C5078ROmargaretm Family
2
Hate this place
Pros:

Terrible - no air!

It’s 87 in the room and AC cool in lobby

Unreal! Hot as Haiti

2026-07-01 via Tripadvisor
E
ellysem99 Couples
2
Unbearably hot room!
Pros:

Would not recommend. False advertising of having air con. I purposely booked this hotel due to having parking facilities, air con, breakfast included and walking distance to city centre. Walk to city centre was awful, felt unsafe. Parking was fine at a charge of £6. Air con was non existent. There was a desk fan in the room which was of no help as it just circulated the ridiculously warm air round the room. I have never experienced a hotel room so uncomfortably warm! Lots of noise from 6am onwards of room doors opening/ closing, of which didn’t disturb us on this occasion as it was too warm to sleep. Checked out just after 7am without having breakfast as just wanted to leave and have fresh air after the unbearable room conditions. Would not recommend.

2026-07-01 via Tripadvisor
I
Ingrid couple de
6
Preis-Leistungs-Verhältnis war nicht angemessen
Pros:

Alles sehr unfreundlich, relativ zentral von der Autobahn aus zu erreichen

Cons:

Das Zimmer war deutlich teurer als auf Booking ausgewiesen, wir waren vor zwei Wochen schon mal da da hat es gepasst. Dieses Mal haben wir einen deutlich höheren Preis bezahlt, was überhaupt nicht nachvollziehbar war. Damit passte Preis-Leistungs-Verhältnis auch nicht mehr voreinander.

2026-07-01 via Nuitee
O
Olga Chub family_with_children ua
10
Pros:

Смачний сніданок! Є парковка на територі готелю. Дуже тихо, прекрасне місце для відпочинку після довгого дня.

Cons:

Все було добре!

2026-07-01 via Nuitee
A
Akersgrove solo_traveller gb
7
2026-07-01 via Nuitee
E
Ellyse couple gb
3
2026-07-01 via Nuitee
K
Kaivan couple gb
7
Pros:

Comfortable and good staff

Cons:

Nothing to report

2026-07-01 via Nuitee