Holiday Inn Express Cambridge by IHG

Hotels
Holiday Inn Express
8 (7336 reviews)
15/17 Coldhams Park, Norman Way, Off Coldhams Lane , Cambridge , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Value for money
Cons:
Cleanliness issues
Parking charges
Shabby conditions in some areas

Categories

Cleanliness
7.5
Issues mentioned regarding hygiene and cleanliness.
Service
9
Friendly and helpful staff, good service overall.
Location
8.5
Convenient location, accessible to major routes.
Room Quality
7
Rooms were small and some issues reported with facilities.
Amenities
8
Adequate amenities, though some were not well maintained.
Value for Money
8.5
Good value considering the inclusion of breakfast and services.
Food and Beverage
7.5
Breakfast was noted to be chaotic and some food quality issues.
Overall Experience
8
Average experience, met expectations for budget accommodation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:31

Property Description

Modern Rooms with Amenities
Experience comfort and convenience in our stylish hotel rooms equipped with air cooling, 32-inch TVs, and Freeview channels. Enjoy complimentary WiFi, a work area, and free tea and coffee for a relaxing stay.

Dining and Entertainment
Indulge in a delicious meal at our restaurant or catch a game on the wide-screen TV at the hotel bar. Start your day right with a hearty breakfast buffet offering a variety of options from scrambled eggs to pastries.

Convenient Location and Nearby Attractions
Located just 2 miles from Cambridge’s city centre, our hotel provides easy access to local parks, shops, and the renowned Cambridge University. Don't miss out on exploring attractions like the Cambridge Corn Exchange, Fitzwilliam Museum, and the scenic River Cam.

Book your stay at Holiday Inn Express Cambridge for a memorable experience!

Important information:

If using a Sat Nav to find the hotel, please use CB1 3LH as the postcode.

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note, that the card used to make the reservation must be presented upon check-in and verified by pin.

Please note that cash payments are not allowed.

When traveling with pets, please note that an extra charge of 30 GBP per pet, per stay applies. Pets are welcomed by prior arrangement with the hotel.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 7336 reviews
Cleanliness: 7.5
Service: 9
Location: 8.5
Room Quality: 7
Amenities: 8
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8
M
Marilyn couple gb
10
Pros:

The bed was comfortable. The breakfast room was excellent and plenty of choice. The hotel has such a good amount of staff and they are really helpful, nothing was too much trouble.

Cons:

1) Pillowcases rather hard, maybe a few softer ones.
2) Some non-alcohol wine in the restaurant as many people need to drive.

Nothing else everything great.

2026-03-06 via Nuitee
E
Elke family_with_children za
10
2026-03-06 via Nuitee
D
Deborah couple gb
7
Pros:

Simple, you know what you’re getting

Cons:

A female member of staff on reception chewing gum. This is not acceptable to me in a customer facing role especially when serving guests. It’s rude.

2026-03-05 via Nuitee
D
David couple gb
9
An amazing experience. We would definitely stay again.
Pros:

Every interaction with the staff was a pleasure. Hannah, Jack and Jaz were knowledgeable, helpful and dedicated to ensuring that every guest had a great experience. We loved our stay.

Cons:

There was nothing not to like.

2026-03-05 via Nuitee
B
Barry2867 family_with_children gb
8
2026-03-05 via Nuitee
L
Lindsay solo_traveller gb
5
Comfortable stay - a few improvements needed.
Pros:

Quiet room and fairly comfortable. I didnt have breakfast so cannot comment here.

Cons:

Room was ok, no plug sockets by the mirror which made it difficult to dry and straighten hair in the morning. Only plug sockets were by the TV, not even one by the bed to charge phone. TV didnt work either as ariel cable had come out and couldnt find where it went. I didnt mention this at the time as was tired and I had my ipad so can't complain about that.

2026-03-05 via Nuitee
E
Elena family_with_children gb
10
2026-03-04 via Nuitee
C
Culling family_with_children gb
7
Pros:

The room and view. Good breakfast

Cons:

Dinners were basic

2026-03-04 via Nuitee
R
Rushabh couple gb
10
Pros:

Hotel was amazing, good breakfast and clean.

Cons:

We felt the beds were on a smaller side for 2 people.

2026-03-04 via Nuitee
C
Christian solo_traveller de
8
2026-03-04 via Nuitee
B
bshevlin02 Solo travel Stoke-on-Trent, Staffordshire, England
10
Fulfilled the promise!
Pros:

Spacious, efficient, friendly, good price

2026-03-03 via Tripadvisor
E
Ewins family_with_children gb
10
2026-03-03 via Nuitee
K
karine solo_traveller gb
8
Pros:

Location room size

Cons:

Shower didnt have hot water so I had to jump in and out very quickly. Was a dribbly cold shower. Not pleasant

2026-03-03 via Nuitee
M
Mia couple gb
10
2026-03-03 via Nuitee
G
Gillian couple gb
8
2026-03-03 via Nuitee
M
Masihullah couple gb
6
2026-03-03 via Nuitee
K
Kevin couple gb
8
Good for one night or short break
Pros:

Good location for our stay. Manageable size. Very pleasant and helpful staff. Ease of access to car park and rooms. Able to check in early. Comfortable beds

Cons:

Carpet a bit grubby. Result of dogs in room?

2026-03-03 via Nuitee
M
Michael couple gb
10
Pros:

Pleasant staff,clean room,comfy bed ,good breakfast,excellent value for money(Sunday night).

2026-03-03 via Nuitee
M
Malińska solo_traveller pl
10
2026-03-03 via Nuitee
N
Nigel couple gb
8
For the price it far exceeded my expectations in every way
Pros:

The location and parking were perfect. The room was spacious quiet and clean. Breakfast was great. Fantastic value.. I was surprised by all of the above for the price it far exceeded my expectations.

2026-03-03 via Nuitee