Hyatt Regency London Blackfriars

Hotels
Hyatt Regency
9.2 (828 reviews)
19 New Bridge Street , London , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great quiet location
Comfortable rooms
Cons:
Poor service experience
Subpar food and beverage quality

Categories

Cleanliness
8.8
No specific mention of cleanliness; perceived as standard quality.
Service
9.3
Mixed feedback; some issues mentioned, but still received some exceptional service.
Location
9.8
Great quiet location; convenient for access to major attractions.
Room Quality
9.3
Rooms found comfortable but some issues reported with accessibility.
Amenities
9.3
Standard amenities offered, but some complaints about specific requests not being fulfilled.
Value for Money
8.8
Perceived as overpriced by some reviewers, affecting overall satisfaction.
Food and Beverage
8.3
Very poor quality of food reported, especially in the club area.
Overall Experience
10
Positive overall experience for some, but significant dissatisfaction reported by others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:44

Property Description

Historical Charm and Prime Location
Hyatt Regency London Blackfriars, a Grade II listed hotel on the former grounds of King Henry VIII’s Bridewell Palace, offers a unique blend of history and luxury. Situated in the heart of the City of London, guests enjoy easy access to iconic landmarks and transportation hubs.

Elegance and Comfort
Featuring 205 sophisticated guest rooms and suites, the hotel boasts modern design, marble bathrooms, Hyatt Luxury Mattresses, and high-tech amenities. Each room offers a blend of style and functionality for a comfortable stay.

Culinary Delights
Indulge in a culinary journey at the hotel's four restaurants and bar. From Chinese classics with a modern twist at Chinese Cricket Club to eclectic upscale menus at NYnLon, and exotic cocktails at Leaf & Cane, guests are treated to a diverse range of dining experiences.

Ready to immerse yourself in history and luxury at Hyatt Regency London Blackfriars? Book now for an unforgettable stay!

Important information:

Kindly be advised that the hotel is currently unable to accept Union Pay cards for payment until further notice. We sincerely apologize for any inconvenience this may cause
For all prepaid rates, payment card used for the booking is required during check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for £100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 828 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.8
Room Quality: 9.3
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 10
F
Filip couple be
7
2026-05-16 via Nuitee
R
RAJEEV solo_traveller mu
9
2026-05-15 via Nuitee
M
Marcus family_with_children gb
8
2026-05-13 via Nuitee
N
Nicole solo_traveller ch
10
Eine rundum positive Erfahrung – von der Buchung bis zum Abschied!
Pros:

Von der Buchung über den Empfang bis hin zum gesamten Aufenthalt; dieses Hotel hat auf ganzer Linie überzeugt!

Das Personal ist ausnahmslos freundlich und zuvorkommend; man fühlt sich vom ersten Moment an herzlich willkommen. Die Zummer begeistern mit einer überdurchschnittlichen Grösse, einer geschmackvollen Ausstattung und einer tadellosen Sauberkeit; hier lässt es sich wirklich entspannen und wohlfühlen.

Ein besonderes Highlight war unser Abendessen im NYnLON. Die Küche war fein und hat den gelungenen Aufenthalt perfekt abgerundet.

Wir kommen sehr gerne wieder!

2026-05-12 via Nuitee
C
Christopher solo_traveller gb
8
2026-05-12 via Nuitee
C
Christopher solo_traveller gb
8
2026-05-10 via Nuitee
T
Tobias family_with_children ch
8
2026-05-09 via Nuitee
L
Laura family_with_children es
8
2026-05-08 via Nuitee
K
Ken-Gianni solo_traveller de
8
2026-05-06 via Nuitee
D
daniele family_with_children it
8
2026-05-05 via Nuitee
M
Mansur family_with_children rs
10
Excellent stay in the heart of London
Pros:

We stayed in this hotel as a family of four during our visit to London. The hotel is renovated and clean. We enjoyed delicious breakfast. Location is absolutely the best. There is underground and a train station right there, so it is very easy to get around the city and even make day trips out of London. Most of the touristic attractions are accessible by walking.

2026-05-03 via Nuitee
solo_traveller fi
10
2026-04-30 via Nuitee
M
Marcin solo_traveller pl
8
2026-04-28 via Nuitee
M
muzafferpelin solo_traveller tr
5
2026-04-27 via Nuitee
H
Hazel solo_traveller gb
9
2026-04-26 via Nuitee
B
Bill and Jen couple ca
10
excellent stay
Pros:

great staff

Cons:

nothing

2026-04-24 via Nuitee
4
422 Couples United Kingdom
10
Great Stay
Pros:

We stayed at this property many many times when it was the Crowne Plaza before covid. Now it has reopened under Hyatt we were very interested in staying again.
and we are so glad we did. The position of this hotel, over the road from Blackfriars station and in the city area but walkable/busable to the centre, is perfect for us. We were greeted very professionally and welcoming by the staff. Nothing was too much trouble. The hotel has been greatly improved in all areas and looks great. we booked a standard room which was small but totally adequate. It had everything we need and was extremely quiet and comfortable. The breakfast looked amazing but we had reservations elsewhere so didnt try it. The hotel has been done out really nice and the the restaurants seem to have changed for the better as we never ate in there in the past. Check out was smooth and again staff very helpful. Will definitely be staying there again.

2026-04-22 via Tripadvisor
M
Mark couple ca
7
Pros:

Location, friendly front desk staff

Cons:

There was no service for our room on The Saturday

2026-04-22 via Nuitee
P
Patricia solo_traveller br
7
Não atendeu minhas expectativas. Tenho a régua alta para a rede Hyatt, este está abaixo do esperado.
Pros:

Depois de mudar 3 vezes de quarto, achei a acomodação ok. Dos hotéis da rede Hyatt que já fiquei esse foi o que menos gostei.

Cons:

Barulho, e não falo de barulho externo, barulho estrutural do prédio. Quando solicitamos a troca de acomodação nos colocaram em um quarto super apertado, na terceira tentativa nos foi oferecido um quarto ok. Na verdade o hotel é bem barulhento, o café da manhã é uma insanidade…já se trata de um serviço mais barulhento que as outras refeições mas nesse hotel é impressionante o barulho mas graças a gentileza do Alex (Maitre) ele nos acomodou em um anexo, o inconveniente era que tínhamos de sair desse anexo e ir para o restaurante, tudo em nome da paz! Quero deixar registrado a gentileza da Mara e do David, excelentes.

2026-04-22 via Nuitee
4
488marg Family
6
Temper your expectations
Pros:

The hotel is located in a great location, right next to the Circle Line/Blackfriars station and is clean. However it is definitely not a 5 star hotel. The food/food service were terrible and the dining room staff were mostly non responsive. The food was so bad, we jokingly called the soup Thames water. Breakfast is steep at 35£ pp and the eggs were powdered and coffee in short supply (we had to ask several time). I might stay there again, but plan on keeping your own food in the in-room refrigerator or eat out.

2026-04-21 via Tripadvisor