Hampton Inn Jacksonville - East Regency Square

Hotels
•
Hampton Inn
8.3 (552 reviews)
1021 Hospitality Lane , Jacksonville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Delicious breakfast
Cons:
Cleanliness issues
Unprofessional service
Uncomfortable beds

Categories

Cleanliness
6.91
Multiple reviews mentioned cleanliness issues, including dirty rooms and insect presence.
Service
8.38
Mixed experiences, with some positive notes about staff friendliness but significant complaints regarding professionalism.
Location
8.92
Positive mentions of the hotel's location being convenient.
Room Quality
7.37
Complaints regarding bed comfort and musty smells were noted.
Amenities
8.9
General satisfaction with amenities, particularly the breakfast.
Value for Money
8.36
Perceived as good value, but impacted by cleanliness and service issues.
Food and Beverage
8.91
Breakfast was positively highlighted in several reviews.
Overall Experience
8.68
Overall experience was generally positive, though significant issues were raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:13

Property Description

Convenient Location
Situated in East Jacksonville, Hampton Inn Jacksonville - East Regency Square offers easy access to nearby attractions like the Jacksonville Zoo and Atlantic Beach.

Amenities Galore
Enjoy complimentary hot breakfast, free WiFi, an outdoor pool, and a fitness centre during your stay. Indulge in free coffee and tea 24/7, utilize the business centre, coin laundry, and luggage hold services.

Comfortable Accommodations
Relax in rooms equipped with a cable TV, desk, and private bathroom. Accessible rooms are also available for added convenience.

Experience comfort and convenience at Hampton Inn Jacksonville - East Regency Square. Book now for a memorable stay!

Important information:

Guests must be at least 21 years or older to check-in.

Please note that guestrooms are currently undergoing renovations. During this period, guests may experience noise or disturbances, and some hotel facilities and services may not be available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 552 reviews
Cleanliness: 6.91
Service: 8.38
Location: 8.92
Room Quality: 7.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 8.68
A
Angela • couple • us
9
2026-04-24 • via Nuitee
V
victoria • solo_traveller • us
10
Pros:

I loved the room it was spacious and comfortable

Cons:

That the hallways and elevators were very hot like the air wasn't working

2026-04-20 • via Nuitee
J
Juan • couple • us
7
2026-04-19 • via Nuitee
T
Thomas • couple • us
7
Over all , clean comfortable beds and bathrooms. Good diversity of food in breakfast area.
Cons:

Property needs $$ put into it. Stainless light fixtures are pitted with rust. Cheep neglected bad presentation. Lobby was clean and staff was very friendly and welcoming.

2026-04-17 • via Nuitee
L
Linda • solo_traveller • us
10
Great Hotel
Pros:

The staff was very friendly, helpful, kind, and nice. They always had a smile on their face.

Cons:

There wasn't anything that we didn't like.

2026-04-16 • via Nuitee
D
Diego • solo_traveller • us
1
2026-04-14 • via Nuitee
E
Espoir • solo_traveller • us
8
2026-04-13 • via Nuitee
P
Pamela • couple • us
9
2026-04-13 • via Nuitee
J
Jonathan • couple • us
10
2026-04-11 • via Nuitee
R
Rdh • family_with_children • us
8
It was comfortable stay.
2026-04-11 • via Nuitee
M
Melissa • couple • us
10
2026-04-10 • via Nuitee
D
Daniels • couple • be
8
2026-04-09 • via Nuitee
G
Griffith • extended_group • us
10
2026-04-08 • via Nuitee
L
Lisa • couple • us
10
2026-04-03 • via Nuitee
C
carmine • couple • us
9
Pros:

The staff and declining this

Cons:

Nothing

2026-04-01 • via Nuitee
B
Black • family_with_children • us
10
2026-03-30 • via Nuitee
M
Marjorie • solo_traveller • us
10
2026-03-30 • via Nuitee
L
larry • couple • us
9
very good hotel near the cruise terminal
2026-03-30 • via Nuitee
K
Kenneth • couple • us
10
Pros:

Convenience to the cruise port.

Cons:

Nothing

2026-03-29 • via Nuitee
D
Debra • extended_group • us
5
Pros:

I didn't like the look of the oatmeal so I didn't eat any. It looked like oats floating in water. The front desk staff was delightful and quite helpful!

Cons:

The handicapped accessible bathroom in my room was in need of some sprucing up. The shower appears very worn and the baseboards in the bathroom are in need of paint. The carpet in the hallway was stained and nasty looking.

2026-03-26 • via Nuitee