Hampton Inn Jacksonville - East Regency Square

Hotels
•
Hampton Inn
8.3 (618 reviews)
1021 Hospitality Lane , Jacksonville , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Delicious breakfast
Cons:
Cleanliness issues
Unprofessional service
Uncomfortable beds

Categories

Cleanliness
6.91
Multiple reviews mentioned cleanliness issues, including dirty rooms and insect presence.
Service
8.38
Mixed experiences, with some positive notes about staff friendliness but significant complaints regarding professionalism.
Location
8.92
Positive mentions of the hotel's location being convenient.
Room Quality
7.37
Complaints regarding bed comfort and musty smells were noted.
Amenities
8.9
General satisfaction with amenities, particularly the breakfast.
Value for Money
8.36
Perceived as good value, but impacted by cleanliness and service issues.
Food and Beverage
8.91
Breakfast was positively highlighted in several reviews.
Overall Experience
8.68
Overall experience was generally positive, though significant issues were raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:13

Property Description

Convenient Location
Situated in East Jacksonville, Hampton Inn Jacksonville - East Regency Square offers easy access to nearby attractions like the Jacksonville Zoo and Atlantic Beach.

Amenities Galore
Enjoy complimentary hot breakfast, free WiFi, an outdoor pool, and a fitness centre during your stay. Indulge in free coffee and tea 24/7, utilize the business centre, coin laundry, and luggage hold services.

Comfortable Accommodations
Relax in rooms equipped with a cable TV, desk, and private bathroom. Accessible rooms are also available for added convenience.

Experience comfort and convenience at Hampton Inn Jacksonville - East Regency Square. Book now for a memorable stay!

Important information:

Guests must be at least 21 years or older to check-in.

Please note that guestrooms are currently undergoing renovations. During this period, guests may experience noise or disturbances, and some hotel facilities and services may not be available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 618 reviews
Cleanliness: 6.91
Service: 8.38
Location: 8.92
Room Quality: 7.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 8.68
W
Walter • couple • us
8
Very pleasant stay. Convenient location. Easy to get in and out. Will stay here again:)
Pros:

The breakfast was good, held me till lunch. The breakfast set up was easy to see and find what you wanted. The outside area was easy to walk our dog. The security doors was a plus, to use key card to enter.

Cons:

Flat pillows will take our own, next time. Used two, still not enough. No other complaints.

2026-10-31 • via Nuitee
E
Eliana • couple • us
9
2026-10-24 • via Nuitee
A
Adolfo Enrique • couple • co
8
Mas o menos
Pros:

Ubicación

Cons:

Las sábanas sucias

2026-10-22 • via Nuitee
K
Kazumi • family_with_children • us
3
Pros:

Location

Cons:

Hotel is old, room is not clean

2026-10-21 • via Nuitee
J
Juan Manuel • solo_traveller • pa
7
Pros:

Las habitaciones

Cons:

Se daño la cafetera del restaurante y no hubo café por 3 días

2026-10-20 • via Nuitee
D
Deanna • couple • us
4
Was charged $150 for this room, when it was a $50 motel stay at best.
Pros:

Our room was clean.

Cons:

Upon check in there were men lingering outside in the pull up area to the lobby just laying around in the parking lot. When we went to the hallway of our room temperatures were 80+ the whole time we were there. We had a concert to attend that night and it was SO HOT from the moment we left the room to getting outside. When we came home from the concert, while parking our car, we circled the building to get us closer to the side with our room. And when circling the parking lot found a group of homeless people sitting around outside the trash area. Very uncomfortable situation while getting out of our vehicles at night to walk into the hotel.. Will not stay here again. Nor would I recommend anyone else to stay here.

2026-10-19 • via Nuitee
N
Natasha • extended_group • us
7
Cons:

The pillows are super flat

2026-10-18 • via Nuitee
T
Taylor • solo_traveller • us
8
2026-10-18 • via Nuitee
J
Jim Dempsey • family_with_children • us
10
A Pleasant Surprise
Pros:

The personnel all seemed very happy in their work and represented the term "southern Hospitality" to the max. We would like to recognize front desk Tonya, Alisha, Kap, and Breakfast Barrista and Hostess Wendy for making us feel extra special like family!

Cons:

While the room pricing was higher than we normally spend, it was offset by the extremely delicious and so many options of a full breakfast that if we had to buy outside, would more than make up the difference. Whenever we may have occasion to return to Jacksonville, your Hampton Inn will be our temporary home.

2026-10-16 • via Nuitee
J
Jim Dempsey • couple • us
10
2026-10-15 • via Nuitee
T
Thompson • solo_traveller • us
10
Pros:

Everything

Cons:

No dislike

2026-10-14 • via Nuitee
A
April • couple • us
10
It was a very quick comfortable overnight stay.
Pros:

Easy location

Cons:

Not a lot of handicap parking

2026-10-14 • via Nuitee
M
Monica • couple • us
10
Pros:

Close to everything

Cons:

Animals

2026-10-12 • via Nuitee
L
Latissius • couple • us
9
2026-10-12 • via Nuitee
S
Shauna • family_with_children • us
6
2026-10-12 • via Nuitee
T
Tiffany • family_with_children • us
8
2026-10-12 • via Nuitee
P
Patricia • couple • us
9
2026-09-17 • via Nuitee
T
Tanesha • couple • us
7
2026-09-15 • via Nuitee
K
Kristy • solo_traveller • us
10
Pros:

It was very clean and the breakfast was great every morning. The staff was very kind

2026-09-14 • via Nuitee
K
Karon • family_with_children • us
5
It was alright for a brief stay just fix bathroom problem
Pros:

Breakfast was great

Cons:

In the room the bathroom door wasn't closing and other could look in on you

2026-09-14 • via Nuitee