The Chelsean New York

Hotels
7.1 (4758 reviews)
160 West 25th Street , New York , US
+1 212-627-1888

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Business center
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Cons:
Cleanliness issues
Poor room conditions

Categories

Cleanliness
5.85
Several reviews noted issues with cleanliness and overall state of the room making it less than satisfactory.
Service
8.85
Many guests appreciated the friendly and helpful staff.
Location
8.85
The hotel's centralized location was praised in multiple reviews.
Room Quality
5.85
Significant complaints about room size and condition, including outdated decor and faulty amenities.
Amenities
6.85
Limited amenities were pointed out, such as missing breakfast service and basic room provisions.
Value for Money
6.35
Guests expressed that the pricing was not justified given the condition and services offered.
Food and Beverage
5.35
Lack of breakfast and coffee services was frequently mentioned as a disappointment.
Overall Experience
8.85
Despite some issues, many guests still found value in their stay overall due to location and cost.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:45

Property Description

Convenient Location and Modern Amenities

Located just steps away from iconic landmarks like the Flatiron Building and Madison Square Park, Four Points Sheraton Chelsea offers a blend of comfort and convenience. The hotel provides complimentary WiFi and a 24-hour fitness centre for guests to stay connected and active during their stay.

Variety of Room Options and Dining Experience

With a selection of standard, deluxe, city view rooms, and suites, guests can choose the perfect accommodation to suit their needs. Each room is thoughtfully equipped with a desk, free bottled water, and coffee. Indulge in Irish cuisine and local craft beers at the Westside Brewhouse, or opt for room service for a cozy dining experience.

Additional Amenities and Nearby Attractions

The hotel boasts a seasonal outdoor patio, meeting spaces, and valet parking for added convenience. Explore nearby attractions such as the Museum at FIT and Chelsea Waterside Park, all within close proximity to the property.

Book your stay at Four Points Sheraton Chelsea for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Location

Guest Reviews

7.1
Based on 4758 reviews
Cleanliness: 5.85
Service: 8.85
Location: 8.85
Room Quality: 5.85
Amenities: 6.85
Value for Money: 6.35
Food and Beverage: 5.35
Overall Experience: 8.85
A
Ashley • solo_traveller • us
10
Overall was a 10/10 girls trip 🙂
Pros:

Excellent location and the staff were Very friendly and hospitable! We stayed for 8 days to attend fashion week, harry styles in Madison square garden, the statue of liberty, Ellis island, SoHo for tattoos, exquisite coffee and matcha, shopping at the vintage thrift stores, Central Park tour and zoo!

Cons:

Slightly small storage space for sharing with 3 people but we made it work.

2026-09-19 • via Nuitee
M
Melanie • solo_traveller • au
7
Pros:

Location, value for money

2026-09-19 • via Nuitee
R
Reza.Z • solo_traveller • ca
7
2026-09-19 • via Nuitee
A
Anna • couple • it
9
Personale gentile, camera spaziosa, vista incredibile (io camera 2005)
Pros:

La posizione e la camera.
Impagabile vista sull’empire

Cons:

Un po’ datata, il rumore che si crea quando c’è il locale aperto (c’è un locale proprio nell’albergo che fa da discoteca)

2026-09-19 • via Nuitee
M
Muhidin • couple • us
4
Pros:

Good location

Cons:

The room was dusty and dirty.

2026-09-18 • via Nuitee
T
TheresaB • family_with_children • us
9
Value for money
Pros:

It was as expected. On vacation, we only used the hotel to sleep and shower. Nothing fancy.

Cons:

That they advertised coffee in lobby, etc., but that isn't true. The lighting in the room could have been better.

2026-09-18 • via Nuitee
C
Carlos Alberto De • extended_group • br
7
Bom custo benefício
Pros:

Da localização

Cons:

Junto ao prédio do hotel tem uma boate, o que incomoda um pouco quem for com família. Mas o som da boate não chega no quarto,

2026-09-18 • via Nuitee
K
kavanaugh • couple • us
6
2026-09-18 • via Nuitee
Παταβουκα • solo_traveller • gr
4
2026-09-18 • via Nuitee
L
lifshitz • solo_traveller • il
9
2026-09-18 • via Nuitee
A
Anca-Irina • solo_traveller • ro
9
2026-09-18 • via Nuitee
C
Christophe Hourquet • extended_group • fr
8
Hotel fort sympa, pas de désagrément à signifier
Pros:

La chambre était tout à fait correcte et propre. Bien située

Cons:

un manque d'isolation sonore au niveau des fenêtres.

2026-09-18 • via Nuitee
P
PabloFern • extended_group • us
7
early check in.
Pros:

no breakfast, the location it was really good, the room didn't have a refrigerator.

Cons:

the room do not have refrigerator.

2026-09-18 • via Nuitee
M
Miguel • couple • de
8
2026-09-18 • via Nuitee
E
Ethan • solo_traveller • us
7
2026-09-18 • via Nuitee
S
spain • solo_traveller • es
4
2026-09-17 • via Nuitee
S
Shidong • couple • us
7
Cons:

Price too high

2026-09-17 • via Nuitee
S
Shidong • couple • us
7
2026-09-17 • via Nuitee
M
Moreno • solo_traveller • ar
8
Pros:

La ubicación

Cons:

Que tiene como un pub abierto todas las noches dentro del hotel...mucha gente en el lobby, muchos fumando no tabaco exactamente, no pasa nada pero es raro. Y la atención de una de las recepcionistas de la noche

2026-09-16 • via Nuitee
K
Kevin • solo_traveller • us
10
2026-09-16 • via Nuitee