The Chelsean New York

Hotels
7.1 (4045 reviews)
160 West 25th Street , New York , us

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Children allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Cons:
Cleanliness issues
Poor room conditions

Categories

Cleanliness
5.85
Several reviews noted issues with cleanliness and overall state of the room making it less than satisfactory.
Service
8.85
Many guests appreciated the friendly and helpful staff.
Location
8.85
The hotel's centralized location was praised in multiple reviews.
Room Quality
5.85
Significant complaints about room size and condition, including outdated decor and faulty amenities.
Amenities
6.85
Limited amenities were pointed out, such as missing breakfast service and basic room provisions.
Value for Money
6.35
Guests expressed that the pricing was not justified given the condition and services offered.
Food and Beverage
5.35
Lack of breakfast and coffee services was frequently mentioned as a disappointment.
Overall Experience
8.85
Despite some issues, many guests still found value in their stay overall due to location and cost.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:45

Property Description

Convenient Location and Modern Amenities

Located just steps away from iconic landmarks like the Flatiron Building and Madison Square Park, Four Points Sheraton Chelsea offers a blend of comfort and convenience. The hotel provides complimentary WiFi and a 24-hour fitness centre for guests to stay connected and active during their stay.

Variety of Room Options and Dining Experience

With a selection of standard, deluxe, city view rooms, and suites, guests can choose the perfect accommodation to suit their needs. Each room is thoughtfully equipped with a desk, free bottled water, and coffee. Indulge in Irish cuisine and local craft beers at the Westside Brewhouse, or opt for room service for a cozy dining experience.

Additional Amenities and Nearby Attractions

The hotel boasts a seasonal outdoor patio, meeting spaces, and valet parking for added convenience. Explore nearby attractions such as the Museum at FIT and Chelsea Waterside Park, all within close proximity to the property.

Book your stay at Four Points Sheraton Chelsea for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.1
Based on 4045 reviews
Cleanliness: 5.85
Service: 8.85
Location: 8.85
Room Quality: 5.85
Amenities: 6.85
Value for Money: 6.35
Food and Beverage: 5.35
Overall Experience: 8.85
M
Mariana • couple • br
9
Ótimo custo benefício
Pros:

Bem localizado, fácil acesso aos principais pontos turísticos e perto de muitas estações de metrô

Cons:

Bar no térreo que faz barulho até tarde e pode ser ouvido do andar

2026-03-27 • via Nuitee
E
Edward • solo_traveller • us
9
A great place to stay if you wanna be in the heart of NYC without going to Times Square
Pros:

The location was great, right in the middle of everything. Staff was excellent, polite and accommodating.

Cons:

Nothing, it fit our needs perfectly

2026-03-27 • via Nuitee
M
Marie • extended_group • us
8
Comfortable room and well located hotel to explore NYC!
Pros:

Comfortable, clean and very kind staff!

2026-03-27 • via Nuitee
B
Benedetta • family_with_children • it
8
2026-03-26 • via Nuitee
C
Clémence • solo_traveller • fr
6
2026-03-26 • via Nuitee
G
Gretchen • family_with_children • us
10
2026-03-25 • via Nuitee
M
Maricarmen • solo_traveller • us
5
2026-03-25 • via Nuitee
C
Caisutti • solo_traveller • ar
8
2026-03-25 • via Nuitee
S
Santos • couple • us
10
I’ve enjoyed my stay and the stuff was very helpful throughout my stay, it’s definitely a place to come back.
Pros:

Clean and comfortable.

Cons:

We could use some little fridge, it’s not a dislike but a suggestion.

2026-03-25 • via Nuitee
D
david • couple • jo
10
Perfect.
Pros:

rooms were great

2026-03-25 • via Nuitee
K
Kimberly • extended_group • us
8
2026-03-25 • via Nuitee
C
Carrie • family_with_children • us
10
Pros:

Absolutely fantastic stay, great helpful staff. Perfect location to walk to the subway or around Manhattan/Chelsea

2026-03-24 • via Nuitee
C
Cheryl • family_with_children • gb
7
Pros:

Good location not far from 23rd st station friendly staff nice place would return

Cons:

Nothing

2026-03-24 • via Nuitee
M
mark • solo_traveller • us
7
I will be back.
Pros:

A reasonably priced hotel in an excellent location.

Cons:

Rooms need a deep clean.

2026-03-24 • via Nuitee
P
Paolo • extended_group • it
8
2026-03-24 • via Nuitee
C
Cezair Attila • family_with_children • tr
8
Pros:

Cok merkezi

Cons:

Zemindeki disko gürültüsü gece alt katları olumsuz etkiliyor

2026-03-24 • via Nuitee
T
Tamara • family_with_children • us
5
I wouldn't go back to that hotel
Pros:

Bed and pillows were very comfortable.

Cons:

I did not like there was no there was no breakfast, No Microwave, No Refrigerator. the night club under the rooms, was loud and when you walk in to take the elevator all the people from the club was there in the entrance loud and watching

2026-03-23 • via Nuitee
K
Kramer • family_with_children • us
8
Great location and area
Pros:

Location was great, good size room, fitness center

Cons:

Wish the rooms had a fridge and microwave.

We were on the 16th floor and could still hear the noise from the downstairs club/bar when it was closing.

2026-03-23 • via Nuitee
M
Maria • family_with_children • us
5
The only good thing is the location
Pros:

Only location

Cons:

Cold air was blowing from the gaps near the heater.

The toilet wouldn't flush ,and there was no plunger or toilet brush.
No refrigerator in the room

2026-03-23 • via Nuitee
O
Oscar • solo_traveller • pe
10
2026-03-23 • via Nuitee