The Chelsean New York

Hotels
7.1 (3911 reviews)
160 West 25th Street , New York , us

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Children allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Cons:
Cleanliness issues
Poor room conditions

Categories

Cleanliness
5.85
Several reviews noted issues with cleanliness and overall state of the room making it less than satisfactory.
Service
8.85
Many guests appreciated the friendly and helpful staff.
Location
8.85
The hotel's centralized location was praised in multiple reviews.
Room Quality
5.85
Significant complaints about room size and condition, including outdated decor and faulty amenities.
Amenities
6.85
Limited amenities were pointed out, such as missing breakfast service and basic room provisions.
Value for Money
6.35
Guests expressed that the pricing was not justified given the condition and services offered.
Food and Beverage
5.35
Lack of breakfast and coffee services was frequently mentioned as a disappointment.
Overall Experience
8.85
Despite some issues, many guests still found value in their stay overall due to location and cost.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:45

Property Description

Convenient Location and Modern Amenities

Located just steps away from iconic landmarks like the Flatiron Building and Madison Square Park, Four Points Sheraton Chelsea offers a blend of comfort and convenience. The hotel provides complimentary WiFi and a 24-hour fitness centre for guests to stay connected and active during their stay.

Variety of Room Options and Dining Experience

With a selection of standard, deluxe, city view rooms, and suites, guests can choose the perfect accommodation to suit their needs. Each room is thoughtfully equipped with a desk, free bottled water, and coffee. Indulge in Irish cuisine and local craft beers at the Westside Brewhouse, or opt for room service for a cozy dining experience.

Additional Amenities and Nearby Attractions

The hotel boasts a seasonal outdoor patio, meeting spaces, and valet parking for added convenience. Explore nearby attractions such as the Museum at FIT and Chelsea Waterside Park, all within close proximity to the property.

Book your stay at Four Points Sheraton Chelsea for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.1
Based on 3911 reviews
Cleanliness: 5.85
Service: 8.85
Location: 8.85
Room Quality: 5.85
Amenities: 6.85
Value for Money: 6.35
Food and Beverage: 5.35
Overall Experience: 8.85
H
hjfraind • family_with_children • us
7
Está bien, si el precio lo amerita volvería.
Pros:

Gran ubicación cerca de todo pero en un lugar tranquilo

Cons:

El aire acondicionado funcionó mal los 3 días y con -16 de temperatura era importante que ande ok.

2026-02-14 • via Nuitee
E
Emilia • family_with_children • ar
10
2026-02-14 • via Nuitee
C
Cristhofer • family_with_children • cr
9
Pros:

Habitación

Cons:

No hablan españo

2026-02-14 • via Nuitee
A
Ana • extended_group • us
8
2026-02-14 • via Nuitee
M
Milo • family_with_children • nl
8
2026-02-13 • via Nuitee
S
Sampson • solo_traveller • us
8
Super helpful staff! Great location and value! Definitely would stay again!
2026-02-13 • via Nuitee
B
Braxton • couple • us
10
10/10
Pros:

Closeness to Times Square, Friendly Staff!

Cons:

Everything was good.

2026-02-13 • via Nuitee
G
Gianluca • extended_group • it
8
Ottimo e centrale
Pros:

L'hotel è una posizione centralissima vicina a Times Square (5 min di metro o 20 min a piedi) e vicina a 2 metro principali. I receptionist sono gentili e disponibili, consentito deposito bagagli fondamentale per noi). La camera minuscola ma pulita e bagno piccolo senza base d'appoggio con vasca. Nel weekend la mini discoteca al piano terra è aperta, con un dj set ed un minibar frequentata da ragazzini.

Cons:

La camera era troppo piccola secondo me per 4 persone, non potevamo muoverci in contemporanea per il poco spazio. Avevamo una scrivania come base d'appoggio e le valigie tutte per terra e dovevamo passarci sopra per camminare. Anche nel bagno anche se piccolo secondo me necessita di una base d'appoggio minima per gli ospiti.

2026-02-12 • via Nuitee
L
Luis • couple • us
10
2026-02-11 • via Nuitee
A
Angel • couple • us
5
2026-02-11 • via Nuitee
C
CARLOS ORLANDO • extended_group • us
8
Muy bien 👍🏻
2026-02-10 • via Nuitee
T
Thiago • solo_traveller • br
8
2026-02-10 • via Nuitee
M
marion • extended_group • fr
6
Hôtel très central relativement confortable, mais salle de bain vieillissant et pas très propre
Pros:

La localisation hyper centrale

Cons:

Propreté de la chambre et isolation du bruit et chaleur

2026-02-09 • via Nuitee
E
Enrico • extended_group • it
6
2026-02-09 • via Nuitee
A
ALVARO • couple • es
8
Ubicación ideal para visitar Manhattan
Pros:

La ubicación y las vistas desde la habitación

Cons:

La calefacción era un poco ruidosa

2026-01-31 • via Nuitee
I
ISABEL • family_with_children • mx
7
uubicado
Pros:

ubic

Cons:

costo

2026-01-31 • via Nuitee
M
Monika • extended_group • de
6
Es war ok, nicht mehr und nicht weniger
Pros:

Zentrale Lage, sauber, Bad ok

Cons:

Personal oft nicht hilfsbereit und desinteressiert. Zimmer sehr klein und alte, teils defekte Ausstattung.

2026-01-31 • via Nuitee
F
Francinny • extended_group • cr
9
2026-01-31 • via Nuitee
R
Raulbonn • family_with_children • sv
7
2026-01-30 • via Nuitee
W
Walker • extended_group • us
9
Very good I had a really comfortable stay because of front desk staff and house keeper
Pros:

The staff and cleanliness

2026-01-29 • via Nuitee