Hampton Inn Troy

Hotels
Hampton Inn
8.2 (415 reviews)
103 Troy Plaza Loop , Troy , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Great breakfast
Cons:
Cleanliness issues
Older room facilities

Categories

Cleanliness
7.61
Some reviews mentioned dirty floors and mildew in bathrooms.
Service
8.58
Multiple reviews praised the helpfulness and friendliness of the staff.
Location
8.62
Guests appreciated the hotel's location, particularly its proximity to family and attractions.
Room Quality
7.07
Several comments indicated that rooms were outdated or had issues like uneven floors and moisture.
Amenities
8.1
The breakfast and some features in the room were well-received, though there were some complaints about amenities.
Value for Money
8.26
Fair pricing was noted in various reviews, balancing perceived quality.
Food and Beverage
9.11
The breakfast received high praise across multiple reviews.
Overall Experience
8.28
General consensus indicates a willingness from guests to return, offset by some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-25 00:29

Property Description

Convenient Location near Troy University
Located just minutes away from Troy University, the Hampton Inn Troy offers comfortable accommodations and friendly service for a pleasant stay.

Variety of Dining and Shopping Options
Guests can explore numerous restaurants, shopping centers, Pike Pioneer Museum, and cinemas in the surrounding area, ensuring a fulfilling experience during their stay.

Modern Amenities for a Relaxing Stay
Enjoy a complimentary hot breakfast, signature Cloud Nine beds, a modern exercise center, and an outdoor swimming pool to unwind and rejuvenate during your visit.

Book your stay at the Hampton Inn Troy now for a delightful and convenient experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DHN

Location

Guest Reviews

8.2
Based on 415 reviews
Cleanliness: 7.61
Service: 8.58
Location: 8.62
Room Quality: 7.07
Amenities: 8.1
Value for Money: 8.26
Food and Beverage: 9.11
Overall Experience: 8.28
N
natosha solo_traveller us
5
Pros:

The staff was friendly. Breakfast was decent.

Cons:

Pool was dirty and never got cleaned. Even after complaining about the film that was sitting on top of the water in the pool. The elevator was out for a day so we had to use the stairs.3rd floor.

2026-08-22 via Nuitee
T
TRINA solo_traveller us
1
Bad, awful
Pros:

That hotel was very nasty with poor service.

Cons:

That hotel was very nasty with poor service. I would not recommend it to anyone.

2026-08-08 via Nuitee
P
Paola solo_traveller us
8
Excellent service staff, great location.
Pros:

Excellent location, off 231 and close to the beautiful Troy University campus, reasonable distance to downtown as well. Spotless common areas, extremely helpful, honest and friendly staff. Hirshey noticed I was struggling with my suitcase and other items to check put and she offered me to help and even loaded the suitcase in the car. I realized that I had forgotten a jacket on the bed in the room I had just vacated and the front desk staff immediately contacted housekeeping and and they went out of their way to find it, called me and let me know they had it and I went back shortly after to get it. It felt like all personnel was working as a team.

Cons:

I am a big on details and I noticed a two corners in the bathroom of my room that could have used scrubbing.

2026-08-08 via Nuitee
B
Brian solo_traveller us
1
Upon arrival, myself and many others checking in after me were told we could not check in as the “system” was down. No a
Pros:

I’ve stayed here before. Great location for what I needed & pet friendly.

Cons:

No issues with property

2026-08-02 via Nuitee
A
Aidan couple us
8
2026-07-25 via Nuitee
M
Matthew family_with_children us
5
Unfulfilling.
Cons:

You could have not given away my room with 2 queen beds for a family of 4. When asked for my arrival time I put between midnight and 1AM. I pulled in at 1:03 and my room was already gone.

2026-07-25 via Nuitee
K
Kim family_with_children us
7
Morning staff with good customer service and friendly
Pros:

Location of hotel is easy to locate, well lit parking lot .

Cons:

Breakfast option limited . No one available in kitchen area to r Ed I’ll breakfast options at 7:15am

2026-07-24 via Nuitee
J
James solo_traveller us
5
Pros:

The bed was very comfortable.

Cons:

Shower was terrible. Water didn't drain. Had water up to my ankles before I was finished with the shower.

2026-07-23 via Nuitee
J
Jessica solo_traveller us
10
2026-07-21 via Nuitee
C
Carmen family_with_children us
10
2026-07-18 via Nuitee
J
James couple us
8
Excellent
Pros:

Hampton are always as expected which is what we look forward to. The staff were very friendly and helpful which is a bonus.

2026-07-18 via Nuitee
T
Tiffiney couple us
8
Pros:

The breakfast was good.

Cons:

The cabinet door under the TV was broken and didn’t close all the way

2026-07-09 via Nuitee
S
Stephanie couple us
6
After we had changed rooms there was no Towels in Bathroom.
Pros:

Beds were comfortable.

Cons:

Had to change rooms due to the refrigerator was not cleaned out was full of someone else food.

2026-07-08 via Nuitee
S
stacey family_with_children us
9
We had a great one night stay before heading to the beach. Enjoyed a night swim.
Pros:

Nice pool

Cons:

Expensive snacks downstairs $10 for a pack of tuna

2026-07-08 via Nuitee
A
Adrienne couple us
5
The hotel needs to be updated and thoroughly cleaned.
Pros:

Location

Cons:

Hotel needs to be updated. The hotel lobby and room had a moldy odor. The elevator floor/tile was broken into pieces and had to be removed. The hotel receptionist was hardly ever available.

2026-06-27 via Nuitee
S
Susan couple us
4
A place to stop on the way to NW Florida.
Pros:

Location

Cons:

The room 134 needed attention. The door’s strike plate was missing. The top sheet was missing (the comforter insert had a partial top only duvet cover so it needed a top sheet.) The bathtub is in need a a good scrub. The bathtub ring and bottom looked like someone caked in dirt had taken a bath. I did not take a shower in it. The upside was the staff who are very attentive and cordial.

2026-06-24 via Nuitee
D
DARRELL family_with_children us
1
I feel I should have been credited for the other two rooms
Pros:

Nothing will not stay there again
They gave us 1 room garbage cans full shower dirty
Gave us a room smell was bad
Gave us a room I had to go to front desk to get clean sheets and change them myself
I booked 3 rooms and they credit me for one.l am a Hilton member
And have never been disappointed as this.

Cons:

Everything lack of Workers
If it wasn’t so late at night I would
Have moved to another Hotel
Under your 100% policy I feel I should be credited for the other two rooms

2026-06-21 via Nuitee
F
FREDERICK couple us
6
2026-06-15 via Nuitee
L
Lee solo_traveller us
10
2026-06-13 via Nuitee
K
Kevin couple us
10
2026-06-12 via Nuitee