Extended Stay America Suites Washington DC Centreville Manas

This hotel was ok

The room is disgusting, there is no other way to put it. I booked a room for one night because of a concert I am in town for. It’s currently 1am and I am debating if I want to drive my four hours back to NC now. The smell of the room is a stale and smell of smoke, and it’s irritating my allergies. There is mold on a lamp shade they decide to turn around to face the wall. There is gunk on the door locks you can tell they never clean, brown stains on the sink, and I wouldn’t dare step in that tub. I understand this isn’t a 4 star or 3 star hotel but cleanliness should be a standard. I asked for a double blanket just to place on top of the original blanket because I don’t feel comfortable here at all. Oh and to add there is limited parking due to construction and they want you to park on the street! Luckily, I was persistent and the night manager moved items in the parking lot so I didn’t have to park on the street after getting back late from a concert

Decline

It has been my regular hotel for years and hope it continues. There appears to be issues with Internet affecting operation at the front desk during the night shift. I advise the franchise to seek a better Internet Service Provider out there.

The room was simple but nice although no carpeting/area rugs on floor. Made for an interesting situation after walking with wet feet from a shower. Kitchenware is not in the room and available upon request at no cost but limited availability. For the cost it is in a safe location, hotel is staff is courteous enough and beds are comfortable.

Nice place. My stay was last minute because of a cancelled flight, but it was good over all.

Sin conmemt

I sincerely appreciate the front desk staff whenever they can get me into a room early they don’t mind doing so.

The room we stayed had constant noise.

Bad smell, very hot water for the shower (I was almost burnt), Dirty area

Sincerely appreciate the staff. I stay often. They have started to recognize me and accommodated an early check in. Thank you.

I had an issue with the window panels in my room—they were broken, and light from outside made it hard for me to sleep. I called the front desk to report it, hoping for some assistance. Instead of helping, the front desk staff raised his voice and dismissed my concern, saying “it’s dark now,” as if that solved the issue.
I wasn’t trying to cause trouble—I simply wanted to let them know about a real problem in my room. His rude attitude made the situation worse. Very unprofessional and disappointing. I will not be staying here again. Terrible service.
P.s. I stayed at a lot of different hotels, but this hotel is the first hotel where I had a bad experience with terrible service, and this is the first time I've written a review of the hotels. I never coming back for staying this hotel ever.

On the website says free breakfast when you go for breakfast is continental breakfast pay that much money and no breakfast not good but not stay there again

Front desk girl was very helpful and attentive.

It was a very enjoyable, comfortable stay. The building isnt in the best condition, but the staff do their best to take care of guests.

Used it many times. It is convenient.

The young lady at the front desk is absolutely FABULOUS!!!!!! I wish i would've gotten her name so I can sing her praises as it should be done!

First room only had one queen bed- didn’t realize I had booked that small of a room and room had a strong odd odor. Front desk was helpful in providing a different room with 2 queens for an additional fee. Next room also had strange odor. Maybe from previous guests cooking in the room. Kitchen had nothing in it so maybe you had to ask for kitchen kit which might be standard practice but surprised me. Fridge and freezer were nice and very convenient. I’d say biggest issue is smelly rooms.

Great room for a reasonable price!
A+++

surprising not to have a coffee maker in the room,, it was something you had to request and then go to the front desk to pick up