SpringHill Suites Portland Airport

Hotels
•
SpringHill Suites
8.1 (259 reviews)
11922 Northeast Airport Way , Portland , us

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent shuttle service
Cold fridge on arrival
Well-lit hallways
Cons:
Dated and worn hotel
Poor maintenance of room facilities
Long wait upon arrival

Categories

Cleanliness
7.06
The hotel appears dated, with concerns about cleanliness and wear.
Service
9.53
Shuttle service was excellent despite initial issues.
Location
8.57
The hotel shares a shuttle with the nearby hotel, which can be confusing.
Room Quality
6.52
Rooms are dated, small, and not well-maintained, with issues like burned out bulbs.
Amenities
8.55
Fridge was cold and hallways were well lit, but breakfast options were fewer.
Value for Money
8.01
Considering overall experience, it may not provide the best value compared to other properties.
Food and Beverage
7.56
Breakfast had fewer selections than typical for this brand.
Overall Experience
9.03
Felt disappointed overall, but with some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:59

Property Description

Convenient Location and Shuttle Service
Located just 3 miles from Portland International Airport, SpringHill Suites provides a free airport shuttle service for your convenience.

Comfortable Rooms with Amenities
Each room at SpringHill Suites Portland Airport features a pantry area with a mini-fridge, microwave, and coffee maker. Enjoy a well-lit work space and complimentary Wi-Fi access during your stay.

Relaxation and Fitness Options
Take advantage of the indoor pool and fitness room during your stay. Additionally, a 24-hour business center is available for all your printing needs.

Book your stay at SpringHill Suites Portland Airport for a comfortable and convenient experience near the Columbia River and just a short drive from downtown Portland.

Important information:

Please note noise from renovations will be heard from 08:00 until 18:00.

Guests must be at least 21 years of age to check-in at the property.

Please note the elevator is out of service and low-floor rooms cannot be guaranteed. Please contact the property directly with any questions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Property Policies

  • Parking

    Public parking is possible on site (reservation is needed) and charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 259 reviews
Cleanliness: 7.06
Service: 9.53
Location: 8.57
Room Quality: 6.52
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 9.03
R
Robin • solo_traveller • us
4
Pros:

The room was big and nice

Cons:

The pool was closed, toilet overflowed all over my clothes had to wash them

2026-04-15 • via Nuitee
M
Michael • family_with_children • us
7
It was a nice place to stay with our family. We felt safe.
Pros:

The location was good for sightseeing and the cost was family friendly.

Cons:

The pool wasn’t always in use, which isn’t a huge thing, but definitely disappointed the kids.

2026-04-04 • via Nuitee
N
Nancy • couple • us
6
A safe place with a comfortable bed
Cons:

System down, took multiple staff hours to sign in after going paper first. Could have comped a little something for 45 min wait in lobby

2026-01-19 • via Nuitee
Y
Yanette • family_with_children • us
1
2026-01-19 • via Nuitee
B
BUHONG
6
Pros:

Needs some fixing.

2025-10-12 • via Nuitee
G
Gary • family
10
Pros:

Staff were great. Breakfast was good. Room was clean.

2025-10-10 • via Nuitee
A
anthonyrO1473ZN • Business
6
Tired. Worn. Not particularly nice.
Pros:

Overall the hotel is far more dated and worn than the other SpringHill Suites I have stayed at.

For example, the caulk around the bathtub needs to be replaced. The desk chair was broken.

Did not meet expectations.

2025-10-03 • via Tripadvisor
F
Flocerfida • friends
8
Pros:

Clean room; accessible to restaurants; near freeway; breakfast menu could be better and sink and tub need work re: drainage. Overall, very good.

2025-10-03 • via Nuitee
M
Mai • family
10
Pros:

Thanks for shuttle transportation that pick up and drop us off at the airport.
Staffs are very friendly and check in time is fast.
We will book again next time/

2025-09-24 • via Nuitee
T
TexasPhotoLady • Couples
4
Good hotel brand was disappointing
Pros:

This is not typical SpringHill Suites. The bedroom is small, just beds and a night table. Tiny closet. Living area is poorly lit. Desk lamp had a burned out single bulb, with no replacement available at the front desk, no maintenance staff on duty and desk clerk unaware of where bulbs are stored and not willing to find one in an unoccupied room. That left the desk area quite dark. AC did not cool the room adequately. The cover for the AC control panel fell off. Breakfast had fewer selections than other SpringHill properties.

On the plus side, the shuttle service was excellent and the hallways were very well lit. And the fridge was cold on arrival.

2025-09-21 • via Tripadvisor
T
Tania • family
8
Pros:

Breakfast was good

2025-09-20 • via Nuitee
B
billn635 • Business
2
Not pleasant in any way
Pros:

Started with calling the hotel for a shuttle pickup they wanted my name address confirmation number and the address of the hotel that I was going to so I had to stop and look all that up then they played like they couldn't find it and I asked for the manager in the miraculously found my reservation. The shuttle is marked Best Western because they share it with the hotel next door, but you have no way of knowing that it is for SpringHill Suites. Got to the hotel long wait they were taking several phone calls this more important that people at the desk. My profile says hi floor away from the elevator. I got put in a room right next to the elevator. When you pull in, the place is locked down like Fort Knox. The place is just unappealing and feels cheap, old, and dirty. The front door is locked down it does not feel safe here. I'm not sure how they keep the Marriott name attached to this one.

2025-09-15 • via Tripadvisor
D
Diana
8
Pros:

The room only has one mirror and it’s in the restroom not convenient for a group of 5 girls.

2025-09-15 • via Nuitee
M
Morgan
8
Pros:

Bathtub was clogged

2025-09-11 • via Nuitee
J
Jose
10
Pros:

The area can sometimes be unsafe specially for vehicle, also very limited choices in term of food

2025-09-08 • via Nuitee
H
Holly • family
10
Pros:

Comfortable bed and pillows! Airport shuttle and breakfast was really good!!

2025-09-08 • via Nuitee
S
Scott
10
Pros:

Staff was amazing
Property could use a bit of refresh but not much

2025-09-07 • via Nuitee
S
Subbareddy
8
Pros:

Clean room near Portland airport, family friendly!

2025-09-06 • via Nuitee
A
Amy • family
10
Pros:

Food good, room clean

2025-09-04 • via Nuitee
V
Virginio • family
10
Pros:

The staff that took care of us was really helpful and even got an upgrade on the room, which is really spacious.

2025-09-02 • via Nuitee