Holiday Inn Express Hotel & Suites Circleville by IHG

Hotels
•
Holiday Inn Express
7.6 (287 reviews)
23911 US Route 23 South , Circleville , US
+1 740-420-7711

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Excellent, friendly/front-desk service (Ranae and others)
Very good location (near restaurants, Walmart; good stopover)
Comfortable beds and some spacious, quiet rooms
Helpful and professional staff across positions
Some guests reported clean, quiet rooms
Cons:
Recurring cleanliness issues (dust, hair, blood, dirty floors, incomplete housekeeping)
Pool closed / hot tub cleanliness problems
Construction on property affecting access and cleanliness
Cable/TV outages and coffee maker/in-room coffee problems
Perceived overpriced for the condition; parking and low water pressure complaints
At least one report of an unrefunded damage deposit

Categories

Cleanliness
5.5
Multiple reviews cite dirty floors, hair and blood on beds, dusty rooms, shower stains and incomplete housekeeping—cleanliness was a recurring negative.
Service
9.8
Numerous positive staff mentions (e.g., Ranae at front desk, friendly/helpful front desk and breakfast staff, professional management) despite one missed call; service sentiment is strongly positive.
Location
9.8
Location repeatedly praised (convenient, near restaurants and Walmart, perfect stopover); location sentiment is very positive.
Room Quality
7.2
Mixed feedback: some rooms described as big with comfortable beds, others had issues (wrong bed type, low water pressure, noisy neighbors, construction dust, fridge/pillow problems).
Amenities
6
Amenities had issues: pool closed/remodeling, hot tub cleanliness problems, cable outages, coffee maker failures and lack of in-room coffee; some amenities not fully functional.
Value for Money
6.5
Several guests felt the hotel was overpriced for the issues encountered (construction, lacking amenities, and at least one unrefunded deposit complaint).
Food and Beverage
7.2
Breakfast received mixed reports—some positive mentions of staff and availability, but complaints about dry eggs and limited service due to construction or equipment issues.
Overall Experience
8.8
Overall many guests reported a good stay driven by location and strong staff/service, but recurring cleanliness and construction/amenity problems detracted for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Luxurious Amenities:

Indulge in the indoor pool and fitness center during your stay at the Circleville Holiday Inn Express. Relax and rejuvenate in style.

Comfortable Accommodations:

Enjoy spacious rooms with modern amenities such as free WiFi, cable TV, and a coffee maker. The bright decor and work desk provide a comfortable and productive environment.

Convenient Location:

Located just a short distance from downtown Circleville and A.W. Marion State Park, with easy access to Cooks Creek Golf Course and Ashville Museum. Experience the best of Ohio's attractions.

Book now for a delightful stay at Circleville Holiday Inn Express - where comfort meets convenience.

Important information:

Please note that construction work will take place daily from 9:00 AM to 7:00 PM. During this time, you may experience some noise and activity.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 287 reviews
Cleanliness: 5.5
Service: 9.8
Location: 9.8
Room Quality: 7.2
Amenities: 6
Value for Money: 6.5
Food and Beverage: 7.2
Overall Experience: 8.8
H
Hagen • family_with_children • us
4
Cons:

Floor was dirty and there was no coffee pot in the room.

2026-10-30 • via Nuitee
A
Angie • family_with_children • us
10
We where there for 2 nights. The room was big and the beds were very comfortable.
Pros:

Good location.

Cons:

Nothing

2026-10-30 • via Nuitee
S
Smith • couple • us
8
Pros:

Breakfast

Cons:

Cable was out during our stay. Coffee makers, one was out of service and the other was needing staff assistance.
I missed a call from the hotel after checkout. No message was left. We were informed the manager was going to address our concern about the cable being out during our stay.

2026-10-28 • via Nuitee
D
Diane • extended_group • us
10
Pros:

What made our stay so awesome was Ranae at the front desk. she made our check in extremely painless and answered all questions we had. She made sure we had extra towels and asked us if she can do anything else for us. Thank you Ranae

2026-10-28 • via Nuitee
A
Amanda • couple • us
8
Nice hard beds
2026-10-26 • via Nuitee
K
Ken • extended_group • us
10
See Above
Pros:

Every person I dealt with, from the general manager down to the lady who was setting up breakfast, was professional, polite, and friendly. I've already booked for next year2 I come into town once a year

Cons:

Nothing

2026-10-25 • via Nuitee
S
Sandra Cultice • family_with_children • us
5
Pros:

Location, customer service and lobby area

Cons:

It was not cable on TV, eggs on breakfast dry and not good, the shower have some brown stains.

2026-10-25 • via Nuitee
J
jordan • family_with_children • us
5
Room was half way cleaned the hot tub had black hair in it even before we used it
Pros:

Stay was great

Cons:

The non refunded $100 damage deposit I was charged then was never given back so I will not be staying here again

2026-10-22 • via Nuitee
M
Melissa • family_with_children • us
9
Overall a good stay.
Pros:

Rooms are quiet, clean. Location is good.

Cons:

Booked king suite and ended up with two queens. Horribly low water pressure. Parking is a problem when the hotel is full of big trucks.

2026-10-19 • via Nuitee
M
Morgan • family_with_children • us
8
2026-10-19 • via Nuitee
C
Curtis • solo_traveller • us
1
Dusty and over priced
Cons:

Room was not cleaned to housekeeping score sheet
60% very dusty no kit for let out bed..very poor job

2026-10-12 • via Nuitee
V
Vernon • solo_traveller • us
7
Breakfast ok like the grab and go.
2026-09-15 • via Nuitee
R
RickMN • solo_traveller • us
9
Good stop over
Pros:

Perfect location on our trip down south.

Cons:

Loud folks above us. Letting their kids run until almost 10 pm.

2026-09-15 • via Nuitee
S
Shawna • solo_traveller • us
4
Disappointed
Pros:

The girl at the front desk was very nice to help bring items we had forgotten.

Cons:

The rooms were dirty, the shower was so bad I had to clean it myself with clorox wipes. There was blood on the bed. Hair all over the place. When going outside to our vehicle, and returning to the room, we seen what seemed to be a family and young children working... and was cleaning the rooms! I am all about kids doing things and learning to help, but letting kids under 12 years old go clean hotel rooms is crazy. No wonder the rooms were dirty. I mean little kids! They were getting off the elevator on our floor and one young girl was taking one (looked to be 6 yrs old) in one room with a cart and cleaning supplies and the other was already in a room by the time we walked by holding cleaning supplies wiping things off in a room. Just not like any other holiday inn express we have stayed at.

2026-09-07 • via Nuitee
L
Laurence • solo_traveller • us
1
Pros:

Nothing I liked

Cons:

Booking.com didnt tell me the Building was under construction, the Breakfast was not at full service, I had to go thru the back door around construction dumpsters.

2026-08-30 • via Nuitee
D
Dale • solo_traveller • us
10
2026-07-25 • via Nuitee
J
Jessica • solo_traveller • us
2
2026-07-19 • via Nuitee
P
Patricia • solo_traveller • us
8
Pros:

The staff was very friendly and helpful. The room was clean and spacious.

Cons:

The pool was closed due to remodeling. The refrigerator wasn't very cold. The freezer was great and the pillows were flat.

2026-07-16 • via Nuitee
H
Huff • couple • us
6
Pros:

Last available room

Cons:

First floor under construction both directions from front desk.Construction areas wide open to guest. Construction materials out in the open and in the stairwells. In an evacuation scenario would be unsafe.

2026-07-08 • via Nuitee
C
Craig • extended_group • us
10
2026-07-02 • via Nuitee