Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Courteous staff
Exceptional breakfast
Comfortable rooms
Cons:
High cost for amenities
Noisy room conditions
Slow breakfast service

Categories

Cleanliness
8.33
Rooms have become a tad tired, but still beautifully manicured.
Service
9.3
The staff was very courteous and went above and beyond to help.
Location
9.34
Great location in a nice area of the city.
Room Quality
9.29
Room very nice with a comfy bed; shower amazing.
Amenities
8.82
Pool access requires additional payment, not clearly mentioned.
Value for Money
8.28
Breakfast price rather steep; public parking is expensive.
Food and Beverage
9.33
Breakfast was exceptional and the food was beautiful.
Overall Experience
9.3
A wonderful experience from start to finish.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:59

Property Description

Luxurious Rooms with Stunning Views
The 4-star Hope Street Hotel in Liverpool offers stylish rooms with luxurious furnishings and breathtaking city views. Enjoy wooden floors, flat-screen TVs, and temple Spa products in the bathrooms.

Award-Winning Dining and Spa Experience
Indulge in the culinary delights at The London Carriage Works with 2 AA Rosettes, or grab a drink at the bar offering a wide selection of beverages. For relaxation, visit the award-winning Hope Street Hotel Spa with a thermal journey and various pools.

Convenient Location and Exceptional Service
Located in the heart of Liverpool, explore nearby attractions like The Beatles Story and Tate Liverpool. With 24-hour room service, discounted spa access, and a new restaurant serving delicious dishes, Hope Street Hotel ensures a memorable stay.

Book your stay at Hope Street Hotel for a luxurious and unforgettable experience in Liverpool.

Important information:

Due to the London Carriage Works' popularity, the property highly recommends advance booking to guarantee a table. Breakfast costs GBP 19.50 when not added at the time of booking. When booking 5 rooms or more, different policies and additional supplements will apply. Our spa, including swimming pools, is available to guests over 18 only, subject to availability. We recommend advance booking to avoid disapointment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per stay when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3560 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 9.3
D
Danielle couple gb
10
2026-02-14 via Nuitee
K
Kristyan couple gb
10
2026-02-14 via Nuitee
C
carados50 NONE
10
Fantastic overnight stay
Pros:

Couldn't recommend the Hope Street Hotel more! - the staff and the food is excellent, along with the hotels location made for a perfect place to stay in Liverpool - We cant wait to book another visit!

2026-02-13 via Tripadvisor
S
shelly6969 Family Liverpool, Merseyside, England
10
Family treat
Pros:

Myself, my mum and my niece stayed her again for a mid week treat. We stayed for one night with spa thermal journey and two treatments each for the morning after. Wow this hotel is fantastic on every level. The staff on reception checking in/out and storing our luggage whist we indulged in the spa so friendly and professional at same time. We enjoyed a bottle of wine and pot of tea after check in, at hotel bar. Then enjoyed another lovely relaxed meal in 1931, again staff were great as well as the food . Room with a view too overlooking our magnificent city. Breakfast was by far best we have all had such good produce and well cooked, staff were great to chat to whist they served us drinks and food. Finally the spa! Never been here before….. 10/10 honestly if nobody has tried this relaxing journey and chilled spa you must try. No pictures of spa for obvious reasons but yes this is in my opinion the best hotel I have ever stayed.

2026-02-13 via Tripadvisor
A
AndyBeard solo_traveller gb
8
Very comfortable stay
Pros:

Very comfortable stay, able to leave my case easily when I arrived early. Online check in was good and saved time at the hotel. Quick to check out.

Cons:

N/A

2026-02-13 via Nuitee
S
Simon couple gb
9
2026-02-13 via Nuitee
S
spyro7269 NONE Southport, Merseyside, England
10
Excellent Hotel
Pros:

Outstanding hotel friendly Staff food was Amazing. The rooms are Stunning we had a Deluxe Corner suite with thermal spa

2026-02-12 via Tripadvisor
K
Keith couple gb
9
2026-02-12 via Nuitee
L
LancsJulie NONE
10
Amazing Hotel & Spa
Pros:

Couldn't fault our trip to Hope Street Hotel. Fabulous building and rooms. Professional friendly staff. Food was excellent. The spa & the treatment I had exceeded our expectations. Highly recommended.

2026-02-11 via Tripadvisor
9
998joh NONE
10
Unexpected gem
Pros:

This was a spa break gift for my husband and I from our children which will turn into a regular venue after this visit.
As we were flying out of Liverpool John Lennon Airport the following day the location of Hope Street was perfect.
Parking in the Anglican Cathedral car park just 5 mins walk away was hassle free and allowed a walk through the Georgian Quarter to boot. The airport is 20-25 mins drive away, ideal.
The staff were all extremely helpful and the atmosphere in the hotel was very relaxed.
The spa was extremely clean and full of all the amenities you would expect, however the outdoor pool is a hidden gem. For anyone interested in Georgian architecture it offers a glimpse into what’s behind the facades of these wonderful buildings.
We ate in the bar which offers a good range of tapas style options as well as full meals. It was no problem for the staff for us to eat in the restaurant but order off the bar menu, an added bonus as we weren’t hugely hungry.
The bed was a little in the hard side for me but my husband was happy so no complaints there.
We look forward to returning soon.

2026-02-11 via Tripadvisor
T
travellerwirral_9 Couples
10
Fabulous as always
Pros:

We gave been staying at this fabulous hotel since it first opened in 2004. The staff were as always wonderful. The food and drinks amazing. This hotel holds such wonderful memories for us and never fails to deliver. Looking forward to our next stay .

2026-02-10 via Tripadvisor
V
Vivien couple ie
10
Pros:

An exceptionally clean hotel with lovely, helpful staff. It was very quiet, so we had a great night’s sleep in really comfortable beds. The location is amazing and the view over the city is breathtaking. The private rooftop spa was fantastic, the treatments were excellent and the outdoor pool is absolutely gorgeous. Overall, an amazing stay.

2026-02-10 via Nuitee
5
59dominick NONE Derry, County Londonderry, Northern Ireland
10
The Hope Street Hotel - yet again!
Pros:

I stay here every month, and review each stay. There is never anything with which I can find fault. For me, it's perfect. It's my home from home, but better!

2026-02-09 via Tripadvisor
T
Torivogel NONE London, England
10
Beautiful hotel in the heart of the city!
Pros:

I have been visiting this hotel since I was a little girl with my family and now I visit with my friends as I no longer live locally. I absolutely love coming back. It holds such special memories and everything is just as good now as it was back then. The staff, the room, the food, I honestly can’t fault with any of it. Thankyou

2026-02-09 via Tripadvisor
M
mikecunningham308 NONE St. Albans, Hertfordshire, England
8
Family Visit in Liverpool
Pros:

Our third visit to this hotel. Great location for our visit to see family for a weekend in Liverpool. Friendly and helpful staff. Excellent meal in the Restaurant on Friday night. We will be returning in a couple of months.

2026-02-09 via Tripadvisor
P
philipb998 NONE Penrith, Eden District, Lake District, Cumbria, England
10
A superb hotel in the perfect location
Pros:

I have stayed here several times and it is my hotel of choice. The ambience is lively and the staff are excellent

2026-02-09 via Tripadvisor
D
Discover62465078458 Family Liverpool, Merseyside, England
10
Fantastic Christmas Stay at Hope Street Hotel and Exceptional Lunch at The London Carriage Works
Pros:

We came back to Hope Street Hotel for Christmas after visiting for the first time the previous year, and it was just as lovely and festive! The hotel has such a cosy, festive feel without being over the top, and the staff make you feel really welcome. Our room was spotless, comfortable, and perfect for a winter city break. A really sweet touch was the little Christmas gift bag left outside our door on Christmas morning, it made the day feel extra special.

Christmas lunch at The London Carriage Works was another highlight. The food was beautifully cooked and just delicious. Service was friendly and relaxed, making it the perfect festive treat.

Overall, another brilliant Christmas stay. We’ve already booked for next year and highly recommend both the hotel and the restaurant.

2026-02-08 via Tripadvisor
A
Ardaith3 NONE North Wales, Wales
10
Comfort and elegance
Pros:

Top rate hotel for comfort and elegance. Excellent location for exploring the cultural attractions of the city. Friendly, welcoming staff. Another enjoyable visit,

2026-02-08 via Tripadvisor
B
BackPacker540976 NONE
10
Show and Stay Package
Pros:

Our stay was fantastic from start to finish. Excellent service and amazing food. The best thermal experience in the spa I have experienced yet.

2026-02-08 via Tripadvisor
J
juliemark12026 NONE
8
Quick overnight uni parents stay
Pros:

Did not eat here but everything was tip top for our stay. Busy but very cool hotel! Will definitely stay again.

2026-02-08 via Tripadvisor