Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Courteous staff
Exceptional breakfast
Comfortable rooms
Cons:
High cost for amenities
Noisy room conditions
Slow breakfast service

Categories

Cleanliness
8.33
Rooms have become a tad tired, but still beautifully manicured.
Service
9.3
The staff was very courteous and went above and beyond to help.
Location
9.34
Great location in a nice area of the city.
Room Quality
9.29
Room very nice with a comfy bed; shower amazing.
Amenities
8.82
Pool access requires additional payment, not clearly mentioned.
Value for Money
8.28
Breakfast price rather steep; public parking is expensive.
Food and Beverage
9.33
Breakfast was exceptional and the food was beautiful.
Overall Experience
9.3
A wonderful experience from start to finish.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:59

Property Description

Luxurious Rooms with Stunning Views
The 4-star Hope Street Hotel in Liverpool offers stylish rooms with luxurious furnishings and breathtaking city views. Enjoy wooden floors, flat-screen TVs, and temple Spa products in the bathrooms.

Award-Winning Dining and Spa Experience
Indulge in the culinary delights at The London Carriage Works with 2 AA Rosettes, or grab a drink at the bar offering a wide selection of beverages. For relaxation, visit the award-winning Hope Street Hotel Spa with a thermal journey and various pools.

Convenient Location and Exceptional Service
Located in the heart of Liverpool, explore nearby attractions like The Beatles Story and Tate Liverpool. With 24-hour room service, discounted spa access, and a new restaurant serving delicious dishes, Hope Street Hotel ensures a memorable stay.

Book your stay at Hope Street Hotel for a luxurious and unforgettable experience in Liverpool.

Important information:

Due to the London Carriage Works' popularity, the property highly recommends advance booking to guarantee a table. Breakfast costs GBP 19.50 when not added at the time of booking. When booking 5 rooms or more, different policies and additional supplements will apply. Our spa, including swimming pools, is available to guests over 18 only, subject to availability. We recommend advance booking to avoid disapointment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per stay when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3904 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 9.3
H
Hyder • couple • gb
9
Amazing staff especially Collin at reception. Sorted us out for partners birthday.
Pros:

The room was lovely

Cons:

Nothing much really. The shower got a bit too hot and you couldn’t really control the temperature very well.

2026-07-04 • via Nuitee
C
Claire • couple • gb
9
2026-07-04 • via Nuitee
K
Kate • couple • gb
9
2026-07-03 • via Nuitee
K
Kate • solo_traveller • gb
10
2026-07-03 • via Nuitee
C
Carmel • solo_traveller • gb
10
Stylish and comfortable
Pros:

Gorgeous real wood scandi decor. Spacious room with balcony. Staff friendly and efficient.

Cons:

All fab

2026-07-03 • via Nuitee
P
paul • couple • gb
10
Excellent hotel, well located, superb staff
Pros:

Excellent all round

Cons:

Nothing

2026-07-02 • via Nuitee
N
Nicholas • couple • gb
8
2026-07-02 • via Nuitee
J
Jessica • solo_traveller • gb
10
Pros:

Lovely staff, room was spotless

Cons:

Night menu was basic, more options would be better

2026-07-01 • via Nuitee
S
Sarah • couple • gb
10
2026-06-30 • via Nuitee
C
Carly-jade • couple • gb
10
Fantastic stay we were looked after amazingly by staff my partner had a magical birthday thank you x
Pros:

Beautiful

Cons:

Staff very helpful

2026-06-30 • via Nuitee
J
Jessica • couple • gb
8
2026-06-29 • via Nuitee
T
Terry • couple • gb
10
Great experience and will definitely return
Pros:

Location, quality of room, and comfort

Cons:

Nothing

2026-06-28 • via Nuitee
P
Peter • solo_traveller • gb
10
2026-06-28 • via Nuitee
M
Mark • family_with_children • gb
10
Fantastic
Pros:

Comfortable rooms, great facilities & lovely staff

Cons:

Nothing

2026-06-28 • via Nuitee
J
Jude • extended_group • gb
10
2026-06-28 • via Nuitee
J
jmclfc2026 • NONE • Liverpool, Merseyside, England
10
Superb
Pros:

We went for a wedding and had a lovely stay, clean facilities, nice comfortable bed , also nice quiet location

2026-06-27 • via Tripadvisor
D
davidlum13 • NONE
10
Wedding trip
Pros:

Excellent location, very clean room, but a fridge would have been nice in the room though! I had very squeaky set of wheels from my suitcase and was able to borrow a can of WD40 from maintenance to solve the issue. All the staff were very helpful.

2026-06-26 • via Tripadvisor
M
markchambers2026 • Business • Newcastle upon Tyne, Tyne and Wear, England
10
Beautiful central Liverpool hotel
Pros:

This has become my default choice for any business stays in Liverpool. Impeccable service, rooms, food and facilities. Can't fault it in any way.
Mark Chambers

2026-06-26 • via Tripadvisor
D
Daniel • family_with_children • gb
5
Rip off
Pros:

£245 for a twin room for one night is absolutely ridiculous, hotel clearly raised prices for a concert event, totally not worth what i paid, not even close

Cons:

The cost, £245 for one night is extortionate with nothing extra

2026-06-26 • via Nuitee
S
Steve • couple • gb
10
Great hotel and exceptional service
2026-06-26 • via Nuitee