Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Courteous staff
Exceptional breakfast
Comfortable rooms
Cons:
High cost for amenities
Noisy room conditions
Slow breakfast service

Categories

Cleanliness
8.33
Rooms have become a tad tired, but still beautifully manicured.
Service
9.3
The staff was very courteous and went above and beyond to help.
Location
9.34
Great location in a nice area of the city.
Room Quality
9.29
Room very nice with a comfy bed; shower amazing.
Amenities
8.82
Pool access requires additional payment, not clearly mentioned.
Value for Money
8.28
Breakfast price rather steep; public parking is expensive.
Food and Beverage
9.33
Breakfast was exceptional and the food was beautiful.
Overall Experience
9.3
A wonderful experience from start to finish.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:59

Property Description

Luxurious Rooms with Stunning Views
The 4-star Hope Street Hotel in Liverpool offers stylish rooms with luxurious furnishings and breathtaking city views. Enjoy wooden floors, flat-screen TVs, and temple Spa products in the bathrooms.

Award-Winning Dining and Spa Experience
Indulge in the culinary delights at The London Carriage Works with 2 AA Rosettes, or grab a drink at the bar offering a wide selection of beverages. For relaxation, visit the award-winning Hope Street Hotel Spa with a thermal journey and various pools.

Convenient Location and Exceptional Service
Located in the heart of Liverpool, explore nearby attractions like The Beatles Story and Tate Liverpool. With 24-hour room service, discounted spa access, and a new restaurant serving delicious dishes, Hope Street Hotel ensures a memorable stay.

Book your stay at Hope Street Hotel for a luxurious and unforgettable experience in Liverpool.

Important information:

Due to the London Carriage Works' popularity, the property highly recommends advance booking to guarantee a table. Breakfast costs GBP 19.50 when not added at the time of booking. When booking 5 rooms or more, different policies and additional supplements will apply. Our spa, including swimming pools, is available to guests over 18 only, subject to availability. We recommend advance booking to avoid disapointment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per stay when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3667 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 9.3
H
Honor • couple • gb
10
Would definitely come again
Pros:

This is a beautiful friendly comfortable hotel in a lovely part of Liverpool.

2026-04-09 • via Nuitee
S
Steven • couple • gb
8
Lovely room. Pleasant staff and great location
2026-04-08 • via Nuitee
E
ellie • couple • gb
10
2026-04-08 • via Nuitee
N
Natalia • couple • gb
8
Nice hotel, great location, good food
Pros:

I liked it was central enough but not in the centre….it has everything a 4* hotel should offer

Cons:

No parking - we should not need to pay extra

2026-04-08 • via Nuitee
A
Andrea • couple • gb
10
2026-04-07 • via Nuitee
S
Steven • couple • gb
10
2026-04-07 • via Nuitee
A
alan • couple • gb
9
Perfect anniversary break in Liverpool
Pros:

superb room, great location, and very helpful friendly staff. Perfect short break.

Cons:

Nothing, all excellent

2026-04-07 • via Nuitee
E
ellie • couple • gb
10
Pros:

Everything!
Stay in many hotels around the city , Hope street will always be my favourite.

2026-04-06 • via Nuitee
D
Dennis • couple • gb
10
EXCELLENT
Pros:

Always stay at this hotel when visiting Liverpool the place is magnificent in every way

Cons:

Nothing

2026-04-06 • via Nuitee
A
Amy • couple • gb
10
2026-04-06 • via Nuitee
V
Victoria • extended_group • gb
8
Pros:

Location, staff, restaurant

Cons:

Bathroom and communal areas a bit tired

2026-04-06 • via Nuitee
C
Carole • couple • gb
10
Relaxing, perfect place to enjoy the most comfortable and luxurious stay in Liverpool
Pros:

Best Hotel we have stayed with in Liverpool

Cons:

Nothing to dislike

2026-04-06 • via Nuitee
L
Lisa • family_with_children • nz
9
Pros:

Everything, spa was amazing and restaurants very good.

Cons:

Nothing

2026-04-06 • via Nuitee
C
charles • couple • gb
7
being central view cannot be guaranteed however choose street facing than that to the rear
Pros:

having stayed before, location is perfect for Philharmonic Hall being directly opposite.
although central external noise not a problem
as experienced in previous visit all staff were professional and welcoming
would recommend and return however would be aware of room allocation

Cons:

being a central hotel a view cannot be expected - on arrival allocated room with privacy film on window to conceal brick wall less than three feet away from property couldn`t tell if it was day or night. - may be ok for in/out overnight stay but not for extended stay costing in excess of £200 per night. reception reallocated me to different room which was appreciated

2026-04-06 • via Nuitee
S
Shai • couple • gb
8
2026-04-06 • via Nuitee
J
Janet • couple • gb
9
Excellent
Pros:

The style and location.
Good facilities.
Excellent staff

Cons:

Would have liked a small fridge in room

2026-04-05 • via Nuitee
F
Francis • family_with_children • be
9
A perfect Downtown location for visiting Liverpool.
Pros:

The location, the comfort, the food...and most of the staff.

Cons:

Traffic noise in the bedroom,, even with closed windows.

Chaos at the breakfast queue on Saturday morning.

2026-04-05 • via Nuitee
N
Nicola • extended_group • gb
9
2026-04-04 • via Nuitee
A
Anita • couple • gb
7
Spa was beautiful ❤️
Pros:

Our room was ok. Pretty basic although it did have a coffee machine.

Cons:

I left items of clothing in the room and housekeeping were unable to find them. This is very strange!

2026-04-03 • via Nuitee
J
Jennie • family_with_children • gb
10
Excellent stay
Pros:

Love staying here with the family, always extremely relaxing with great staff

Cons:

Nothing

2026-04-02 • via Nuitee