Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Courteous staff
Exceptional breakfast
Comfortable rooms
Cons:
High cost for amenities
Noisy room conditions
Slow breakfast service

Categories

Cleanliness
8.33
Rooms have become a tad tired, but still beautifully manicured.
Service
9.3
The staff was very courteous and went above and beyond to help.
Location
9.34
Great location in a nice area of the city.
Room Quality
9.29
Room very nice with a comfy bed; shower amazing.
Amenities
8.82
Pool access requires additional payment, not clearly mentioned.
Value for Money
8.28
Breakfast price rather steep; public parking is expensive.
Food and Beverage
9.33
Breakfast was exceptional and the food was beautiful.
Overall Experience
9.3
A wonderful experience from start to finish.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:59

Property Description

Luxurious Rooms with Stunning Views
The 4-star Hope Street Hotel in Liverpool offers stylish rooms with luxurious furnishings and breathtaking city views. Enjoy wooden floors, flat-screen TVs, and temple Spa products in the bathrooms.

Award-Winning Dining and Spa Experience
Indulge in the culinary delights at The London Carriage Works with 2 AA Rosettes, or grab a drink at the bar offering a wide selection of beverages. For relaxation, visit the award-winning Hope Street Hotel Spa with a thermal journey and various pools.

Convenient Location and Exceptional Service
Located in the heart of Liverpool, explore nearby attractions like The Beatles Story and Tate Liverpool. With 24-hour room service, discounted spa access, and a new restaurant serving delicious dishes, Hope Street Hotel ensures a memorable stay.

Book your stay at Hope Street Hotel for a luxurious and unforgettable experience in Liverpool.

Important information:

Due to the London Carriage Works' popularity, the property highly recommends advance booking to guarantee a table. Breakfast costs GBP 19.50 when not added at the time of booking. When booking 5 rooms or more, different policies and additional supplements will apply. Our spa, including swimming pools, is available to guests over 18 only, subject to availability. We recommend advance booking to avoid disapointment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per stay when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3667 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 9.3
H
Huda • family_with_children • sa
10
Pros:

Location is very beautiful

Cons:

Nothing

2026-03-28 • via Nuitee
C
Carys • couple • gb
8
We love Hope Hotel and this is the first time we’ve had a noisy room. Otherwise as always a lovely hotel.
Pros:

Lovely staff, room very clean and comfortable.

Cons:

Room on noisy side street, arguing/shouting in early hours.

Coffee machine faulty & extractor fan on constantly.

2026-03-27 • via Nuitee
E
Erin • couple • gb
9
2026-03-26 • via Nuitee
P
philip • couple • gb
10
2026-03-25 • via Nuitee
R
Richard • couple • gb
10
2026-03-24 • via Nuitee
R
Richard • solo_traveller • gb
10
2026-03-24 • via Nuitee
J
Jacqueline • family_with_children • gb
6
Nice but overly expensive due to the social media hype!
Pros:

The staff were lovely, the bed really confortable

Cons:

Very expensive for what it is, the spa very average without the outdoor bit which was not available when we went due to urgent maintenance.
At £500 for a hotel with no parking, no breakfast, no view and the spa not fully operational it was not great value.

2026-03-23 • via Nuitee
L
Lizzie • solo_traveller • gb
10
Pros:

Lovely staff, complimentary drinks and chocolates for a birthday.
Lovely decor and facilities

Cons:

The spa was nice, but not all facilities were open when we went

2026-03-23 • via Nuitee
B
brendan • couple • gb
10
100% recommend this stay
Pros:

Gorgeous hotel. Our first room was so hot, the air conditioning wasnt working. We called reception and they brought a new key for a different room within a few minutes. Second room was amazing. So spacious air conditioning was working and there was a balcony. We would definitely stay here again.
Breakfast the next day was so nice, all made fresh and all staff were lovely.

Cons:

Everything was great.

2026-03-23 • via Nuitee
I
Ian • couple • gb
8
Acceptable
Pros:

Good location

Cons:

No clear window in room

2026-03-23 • via Nuitee
J
Joanne • extended_group • gb
6
Adequate, wouldn’t stay again.
Pros:

Good location, a short walk to Albert Dock, clean and comfortable.

Cons:

We assumed, our fault, that the spa would be available to use for hotel guests. It’s only available for a reduced fee of £50 odd pounds per person which our friends thought was extortionate as they only wanted to use it for 90 minutes. We booked knowing our room had air conditioning, it didn’t work the first evening so we reported it to reception the next day around 10.00 am, we returned to our room at 10.00 pm and it hadn’t been fixed. They’d left a fan with a lead far too short to be placed anywhere near the bed so another hot, sleepless night.
Breakfast was also disappointing, the food is being kept warm and is then dished up to you on a cold plate which means by the time you get back to your seat it’s cold, I expect better for a price of nearly £20 per head.

2026-03-22 • via Nuitee
P
Paul • couple • gb
6
Pros:

Great staff

Cons:

Extra charges for spa even for hotel guests…extra charge for late check out. Really cheapened the experience

2026-03-21 • via Nuitee
I
Ingrid • extended_group • gb
10
2026-03-21 • via Nuitee
M
M1661NYcolinb • Couples
6
Hot night!!
Pros:

Stayed at this great hotel quite a few times,and never had one of the rooms accessed through the bar/restaurant to the lift upto floor 2.Got out of lift and it was like a building site.Builders said we were on wrong floor,but then spotted where our room was and put us right.
Never stayed in a more hot room,no matter what I did with the dial,heating wouldn't go down. Only there one night so we didn't make a fuss. Not put us off in coming back, in general it's a great hotel.

2026-03-19 • via Tripadvisor
M
msfloydforever • Couples • Wigan, Greater Manchester, England
10
Another Fabulous Stay
Pros:

We had yet another wonderful stay at the beautiful Hope Street Hotel.
What more is there to say other than it is just the most fabulous hotel with the most fabulous staff.
The rooms are spacious, elegant with the most huge and luxurious beds.
We ate in the Carriageworks restaurant and the fine dining food choice and quality was second to none as was the wonderful wine selection!
What really makes this hotel so special is every member of staff who are so friendly and professional, and will simply take the most utmost care of you from the moment you arrive to your departure.
Huge thanks to Martina, Cameron, Holly, Gabby and Harry ..there are just too many to mention.
It is simply a stunning and classy boutique hotel, and also boasts an award winning spa which has to be seen to be believed.
And to boot you will also have the most luxurious and delicious breakfast in Liverpool!
Thank you to ALL the staff it was another fabulous stay...we will soon return!

2026-03-19 • via Tripadvisor
N
nickaO9311XN • NONE • Evesham, Worcestershire, England
8
Great place to stay
Pros:

Hope Street Hotel offers a great location for any visit to Liverpool, very good rooms, good food, possibly the best breakfast in Liverpool. Its also a great base to see all the sites.

2026-03-19 • via Tripadvisor
S
stephen • solo_traveller • gb
10
Great hotel. Best in Liverpool
2026-03-19 • via Nuitee
L
Leenierocks • NONE • Hatfield, Hertfordshire, England
10
Wedding at Hope Street Hotel
Pros:

Our wedding was perfect. Staff were attentive without being intrusive. The day went smoothly thanks to the staff. All guests loved the venue

2026-03-17 • via Tripadvisor
J
Jacqueline • couple • gb
4
Disappointing given the price.
Pros:

We previously stayed at this hotel in an authentic Georgian room. Given our great stay we rebooked again. Sadly given a room that did not represent picture on booking .com website. It was more like a converted office. So noisy we had to change rooms.
New room same office vibe , cold and toilet didn’t flush. It had the feel of a glorified premier inn. Which we didn’t appreciate given the price tag charged
Having said all this , the staff are amazing.

Cons:

I wouldn’t stay again.

2026-03-17 • via Nuitee
J
JulieS7445 • Couples • Sheffield, South Yorkshire, England
10
PERFECTION
Pros:

Having worked in hospitality as a GM for many years, I can be extremely picky when it comes to staying in hotels, my standards are high and I really do enjoy, and expect a fabulous hospitality experience....

So huge thanks and respect to HOPE STREET HOTEL and all who sail in her, you absolutely exceeded any hospitality experience I've ever had!

We booked a corner suite and wow, it was simply outstanding with far reaching views across the city, and the light from the huge windows filled the room, even on a drizzly day...The decor is simple, classy and doesn't try to be anything other than luxurious, with a huge bath and beautifully smelling toiletries, a bed that guarantees a good nights sleep, a fabulous coffee machine with an array of drink choices, and high, high standards throughout, it really was the perfect room to enjoy a staycation in Liverpool...

The staff, clearly chosen with care, and trained to perfection made sure nothing was too much trouble, they were genuinely interested, immaculately turned out, and clearly enjoyed working in the hotel (How could they not)

With special mention to Connor the breakfast chef who was chatty, cheerful and helpful with food choices, and the breakfast restaurant manager in 1931 who was extremely attentive to all guests, taking the time to ensure they had a great start to the day!

And not forgetting housekeeping, we met a few ladies during our stay, and again, they were immaculate and polite, their personal standards shone through not only in the rooms, but public areas too, they are a team to be proud of, so a huge thank you to them too!

We also ate an evening meal in 1931, and again, enjoyed fantastic service and great food, well cooked and tasty, with an extensive drinks list with recommendations from our waitress, good job Hope Street, there is nothing worse than asking for a recommendation to be met with a blank face! Your staff training shines out!

We can’t wait to return, it’s our ‘go to’ place from now on, we can’t think of anywhere else we’d rather stay, and are already planning our return trip!

Thank you to EVERYONE for your hospitality and care, what a fantastic product you have there…

HOPE STREET HOTEL ~ BE PROUD!

2026-03-16 • via Tripadvisor