Acquarello Swiss Quality Hotel

Hotels
•
Swiss Quality Hotels
8.2 (2849 reviews)
Piazza Cioccaro 9 , Lugano , CH
+41 91 911 68 68

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Varied breakfast
Cons:
Noise from funicular
Small bathrooms
Sound insulation issues

Categories

Cleanliness
8.01
Reviews mentioned clean rooms, but some guests remarked on small bathrooms and noise concerns.
Service
8.48
Many reviews highlighted the friendly and attentive staff.
Location
9.02
Numerous comments praised the excellent location, especially for accessibility.
Room Quality
7.47
Some reviews pointed to small room size and noise issues from nearby funicular.
Amenities
8
Basic amenities were mentioned positively, though some noted issues with bathroom facilities.
Value for Money
7.96
Generally considered reasonably priced for the location and services provided.
Food and Beverage
8.51
Breakfast received positive feedback for variety and quality.
Overall Experience
8.18
Overall positive experiences noted, with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:36

Property Description

Central Location in Old Town Lugano
The Hotel Acquarello is perfectly situated in the heart of Old Town Lugano, offering easy access to the lower terminus of the funicular and connecting you to the main railway station.

Comfortable and Modern Rooms
Renovated in 2014, our rooms are designed for your comfort and convenience, featuring air conditioning for a pleasant stay. Select rooms even boast balconies with stunning views over the charming rooftops of Lugano.

Convenient Amenities and Services
Our friendly, multi-lingual staff is dedicated to ensuring you have a memorable stay, providing insider recommendations for exploring Lugano. Enjoy a quick and delicious express breakfast in the lobby before heading out to explore Lake Lugano just a short 5-minute walk away. Immerse yourself in the vibrant surroundings with an array of shops and restaurants at your doorstep.

Book your stay at Hotel Acquarello now for an unforgettable experience in Lugano!

Important information:

Please inform the hotel if you are traveling with children and include their age.Please note that the Hotel is located in pedestrian zone (no cars are allowed). Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

Please note that the name on the credit card used for payment has to be the same as the guest name and the credit card has to be presented on site. Please contact the property directly if you would like to pay in advance.

When traveling with pets, please note that an extra charge of CHF 10 per night applies for dogs up to 10 kilos and a supplement of CHF 30 per night for dogs over 10 kilos.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUG

Location

Guest Reviews

8.2
Based on 2849 reviews
Cleanliness: 8.01
Service: 8.48
Location: 9.02
Room Quality: 7.47
Amenities: 8
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.18
D
Dario • solo_traveller • ch
3
Wenn es 70% billiger wäre, wäre es ok
Pros:

Zu laut

Cons:

Preis Leistung

2026-09-19 • via Nuitee
B
Blaimer • solo_traveller • ch
6
Cons:

Sehr laut, teilweise Flure und Zimmer stark nach Rauch riechend

2026-09-19 • via Nuitee
S
Stefanie • solo_traveller • ch
8
Pros:

Sehr freundliches und aufmerksames Personal, einfache, aber sehr saubere Zimmer, gute Lage direkt in der Altstadt neben der Standseilbahn zum Bahnhof, nach ruhigen Zimmern abseits der Seilbahn fragen

2026-09-19 • via Nuitee
B
Birke • solo_traveller • ch
10
Pros:

Gemütliches Hotel in zentraler Lage. Keine 10 min Fussweg zum See. Perfekt für einen Städtetrip nach Lugano.

2026-09-19 • via Nuitee
G
Gilles • couple • ch
8
Pros:

Nous avons passé un très agréable séjour dans cet hôtel. Nous avons particulièrement apprécié son emplacement, idéal pour découvrir les environs, ainsi que le confort et la qualité de la chambre. Une adresse que nous recommandons volontiers et où nous aurons plaisir à revenir.

Cons:

En revanche, l’isolation phonique est un point à améliorer : nous entendions assez nettement la télévision ainsi que les conversations des voisins.

2026-09-19 • via Nuitee
F
Franziska • solo_traveller • ch
8
2026-09-18 • via Nuitee
H
Hannah • solo_traveller • de
8
Gut! Zu empfehlen!
Pros:

Das Zimmer war sehr schön und die Mitarbeiterinnen sehr nett!

2026-09-18 • via Nuitee
A
Avram • solo_traveller • ch
8
2026-09-18 • via Nuitee
M
Michael • extended_group • ch
8
2026-09-18 • via Nuitee
R
Raphael • extended_group • ch
9
Perfekt zentral gelegen mit gutem Preis-Leistungs Verhältnis
Pros:

Perfekte Lage, freundliches Personal, tadelloses Zimmer

Cons:

Aussicht auf der Gebäuderückseite ist nicht sehr attraktiv

2026-09-17 • via Nuitee
L
Lisa • solo_traveller • de
9
Pros:

Besonders die Lage ist super, wenn man mit dem Zug unterwegs ist

2026-09-17 • via Nuitee
V
Vicki • couple • au
10
Fantastic
Pros:

We liked everything about Acquarello Swiss. Location was great as was the reception when we arrived. Nice comfy room and very clean wish we had stayed longer. Breakfast was very yummy as well.

Cons:

Nothing

2026-09-16 • via Nuitee
M
Massimo • couple • it
8
2026-09-16 • via Nuitee
M
MOSHE • solo_traveller • il
10
Pros:

Excellent location, in the Old City and very close to the train station. Air condition, excellent behavior of the staff.

2026-09-15 • via Nuitee
I
Iran Benedicto • couple • br
8
2026-09-15 • via Nuitee
C
Carlotta Italia • solo_traveller • it
9
2026-09-15 • via Nuitee
U
Ursula Petrini • solo_traveller • de
5
Pros:

Die veraltete Klimaanlage war schrecklich laut und ließ sich nicht problemlos regulieren
...

2026-09-14 • via Nuitee
A
Audrey • extended_group • ch
7
2026-09-14 • via Nuitee
A
Andrea • extended_group • it
9
hotel piacevole in posizione strategica
Pros:

Posizione vicina al porto centrale e accanto alla partenza della funicolare per la stazione dei treni. Camere confortevoli, personale gentile e disponibile.

Cons:

il parcheggio é a pagamento (scontato per gli ospiti dell'hotel) fuori dalla zona pedonale.

2026-09-14 • via Nuitee
A
Alessandro • solo_traveller • ch
8
2026-09-13 • via Nuitee