Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Small room size

Categories

Cleanliness
7.84
Some reviews mentioned poor cleanliness, including unpleasant odors.
Service
8.81
Staff are described as friendly and helpful.
Location
9.35
Great location near the city center and quiet area.
Room Quality
7.3
Several reviews noted that rooms are small and some had issues.
Amenities
7.33
Limited amenities mentioned, such as a lack of a fridge and expensive parking.
Value for Money
7.79
Some reviews indicated that prices were high compared to experience.
Food and Beverage
8.34
Breakfast was generally praised, though some noted limited options late.
Overall Experience
8.81
Overall a positive experience for many guests despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:10

Property Description

Convenient Location and Surroundings
Located just a 5-minute walk from the pedestrian area and Nikolaikapelle chapel, the 4-star Mercure Hotel Hannover Mitte offers a peaceful retreat with great transport links.

Modern Amenities
Enjoy the comfort of soundproofed rooms, air conditioning, satellite TV, and Wi-Fi during your stay at the Mercure Hannover.

Delicious Dining Options
Indulge in regional specialties and international cuisine at the Relax restaurant, and unwind with a drink at the Relax bar each evening.

Experience comfort, convenience, and culinary delights at Mercure Hotel Hannover Mitte. Book your stay now for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 16 years old stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2590 reviews
Cleanliness: 7.84
Service: 8.81
Location: 9.35
Room Quality: 7.3
Amenities: 7.33
Value for Money: 7.79
Food and Beverage: 8.34
Overall Experience: 8.81
S
Sabine und Thomas couple de
9
Meine Persönliche Empfehlung
Pros:

moderne Einrichtung , sehr schöne Zimmer mit Top-Ausstattung

Cons:

Nichts

2026-06-27 via Nuitee
S
SHAPAGULI solo_traveller cn
1
差劲
Cons:

针对取消订单扣费的事我联系了酒店3天,平台里一直当僵尸。去了check in desk 3次,第一次一个女服务员告知我酒店没有因为取消订单而扣费,让我联系平台。中间一直跟平台交涉,最后还是酒店没同意申请退款。第二天上午又去了check in desk ,前一天的女的很不耐烦,让我找平台,我跟她说清过程以后,让我留下信息,2小时以后来。但是,我因公务又着急离开,她就让我当天傍晚再来。这时我因行程问题,已经准备换酒店,所以当天傍晚工作结束,我又专门为此时回酒店。第三次,换了新的服务员,告知我没有办法为我办理,需要等到下周一,也找不到那个女服务员。所以我顶着德国最热的天,白跑了一趟。
其实,从始至终我需求一直很简单,给我一个明确答复可以退款or不可以。不可以就帮我出份发票。但是酒店方当僵尸,踢皮球,而且让我反复来回跑,体验十分差劲。

2026-06-27 via Nuitee
S
Sabine solo_traveller de
9
Pros:

Sehr freundliches Personal 👍🏼
Und das Hunde willkommen sind finde ich als Hundebesitzer toll

Cons:

Fällt mir nichts ein

2026-06-27 via Nuitee
D
Darius family_with_children lt
10
2026-06-27 via Nuitee
C
Christine couple de
10
2026-06-23 via Nuitee
J
Jens couple de
8
2026-06-23 via Nuitee
P
Patricia Franziska Maria solo_traveller de
9
Pros:

Zentrale Lage, sehr sauber und nettes Personal.

Cons:

Das Beistellbett hatte eine etwas zu dünne Matratze.

2026-06-23 via Nuitee
T
Thao Linh couple de
4
2026-06-21 via Nuitee
Y
Yueting solo_traveller au
8
Pros:

Breakfast very good, next to park

Cons:

A bit warm

2026-06-21 via Nuitee
A
ANTONELLA couple be
8
Pros:

Tout était parfait

2026-06-20 via Nuitee
D
Diane couple de
7
2026-06-20 via Nuitee
P
Peter couple de
8
Für einen Kurzbesuch in Hannover gut geeignet.
Pros:

Die zentrale Lage in Hannover. Das Servicepersonal war sehr hilfsbereit und freundlich.

2026-06-19 via Nuitee
J
Joanna solo_traveller de
10
2026-06-18 via Nuitee
D
Diether solo_traveller de
8
2026-06-17 via Nuitee
S
Sabine solo_traveller de
8
2026-06-14 via Nuitee
R
Rein solo_traveller nl
7
2026-06-14 via Nuitee
M
Michael solo_traveller at
8
2026-06-13 via Nuitee
M
murat solo_traveller tr
8
Pros:

Temilik ve kahvaltı güzel

Cons:

Konum şehir merkezi yazıyor şehir merkezi yürüyerek 15 dk

2026-06-12 via Nuitee
T
telekinagy couple hu
9
Pros:

Kényelmes, fiatalos stílusú hotel Hannover belvárosának széllén

2026-06-11 via Nuitee
B
Birgit Marlies solo_traveller de
10
2026-06-10 via Nuitee