Holiday Inn Express & Suites Waxahachie by IHG

Hotels
•
Holiday Inn Express
8.7 (249 reviews)
984 US Highway 287 Bypass West , Waxahachie , US
+1 972-938-3300

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (including GM)
Excellent central location near restaurants
Good breakfast offered
Clean and well‑maintained public areas
Spacious rooms and suites
Nice pool area (kids loved it)
Cons:
Serious cleanliness incidents reported (bed bugs/fleas in one room)
Maintenance issues (cracked tiles, burn hole in shade, broken blinds, debris after repairs)
Noise from nearby motorway/traffic
Noisy air conditioning in some rooms
Perceived as a bit pricey / value concerns
Occasional food quality issues (some items disliked)

Categories

Cleanliness
6.5
Mixed reports: many guests noted spotlessly clean public areas and rooms, but several serious cleanliness issues were reported (bed bugs/fleas in one room, stains, burn hole in shade, debris left after maintenance, occasional odor and dog waste in corridors), so cleanliness is below target.
Service
9.8
Consistently praised: multiple reviews call out friendly, helpful staff and a responsive general manager who resolved check‑in issues, justifying a high service score.
Location
9.9
Very strong: repeatedly described as a great, central location near many restaurants and attractions; a few mentions of motorway noise slightly temper this but overall location is excellent.
Room Quality
8
Generally good—rooms are spacious (suites with separate living areas) and comfortable—but there are recurring maintenance problems (cracked tiles, malfunctioning blinds, noisy A/C, isolated pest incident) that lower the rating.
Amenities
9
Positive mentions of a pleasant pool area (kids loved it) and well‑kept public spaces; breakfast service and seasonal decorations were appreciated, supporting an above‑average amenities score.
Value for Money
7.8
Perceived as somewhat pricey by several guests; while many found the experience worth it, comments about cost and a few service shortfalls reduce value perception.
Food and Beverage
9
Breakfast repeatedly described as good or really good by many reviewers, though a few items (breakfast pizza, limited options) drew criticism; overall F&B leans positive.
Overall Experience
9.6
Overall impressions are positive—guests describe the hotel as a comfortable, well‑maintained place with excellent staff and location—despite notable cleanliness/maintenance issues that some guests experienced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Outdoor Pool and Free WiFi
The Holiday Inn Express in Waxahachie boasts a spacious outdoor pool and offers free WiFi throughout the property.

Comfortable Rooms and Amenities
Experience comfort in the classic rooms equipped with cable TV, coffee maker, microwave, and refrigerator at the Holiday Inn Express Hotel & Suites Waxahachie.

Delicious Breakfast and Fitness Facilities
Start your day with a hot breakfast buffet featuring fresh fruit and cinnamon rolls. Stay active with 24-hour access to the fitness room and enjoy the convenience of the business center.

Book your stay at the Holiday Inn Express Waxahachie for a relaxing and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Guest Reviews

8.7
Based on 249 reviews
Cleanliness: 6.5
Service: 9.8
Location: 9.9
Room Quality: 8
Amenities: 9
Value for Money: 7.8
Food and Beverage: 9
Overall Experience: 9.6
T
Takima • couple • us
10
The stay started off a little rough, but Maya and Kristin (general manager) were able to smooth things out. My stay turn
Pros:

The property was clean, comfortable and had a warm feeling.

Cons:

N/A

2026-10-25 • via Nuitee
T
Takima • couple • us
10
2026-10-25 • via Nuitee
J
Joe • couple • us
10
2026-10-18 • via Nuitee
S
Steven • solo_traveller • us
9
2026-10-09 • via Nuitee
M
Melendez • solo_traveller • us
10
Pros:

La atención delnpersonal.

Cons:

Nada.

2026-09-13 • via Nuitee
M
Melendez • solo_traveller • us
10
Pros:

La atención del personal

Cons:

Nada

2026-09-13 • via Nuitee
R
Ricky • couple • us
4
If they already knew about the problem why did I get stuck in that situation
Pros:

It was clean and located in a great location

Cons:

Air conditioning was loud and didn’t get any sleep first night

2026-09-10 • via Nuitee
C
Crishara • solo_traveller • us
10
2026-09-08 • via Nuitee
N
Novina • family_with_children • us
10
The hotel looks pretty, is well maintained and clean, with nice staff, a perfect place to stay for our family passing th
Pros:

The property was in a nice area of town. The hotel was nicely maintained and clean. The staff was nice and helpful.

Cons:

There were two cracks in tiles in the entrance area of our room, there was a burn hole in the shade in the king size room area and a stain on the roll down curtain in the two queens rooms.

2026-09-02 • via Nuitee
J
Jason • couple • us
4
Bed bugs
Pros:

We love the staff

Cons:

Ned bugs or fleas were in this particular room. It was miserable

2026-08-27 • via Nuitee
M
Mrs Haskins • couple • us
10
The hotel was in a great location near several restaurants
Pros:

The breakfast was really good. The location was perfect. It was close to a lot of restaurants

Cons:

We had to go down and get more soap because we ran out during a shower taken

2026-08-21 • via Nuitee
M
Mavis7300 • solo_traveller • us
8
Pros:

The room size exceeded my expectations and was as advertised. It was labeled a suite and definitely had the separate living area as well as the bed room

2026-08-09 • via Nuitee
F
Florentino • couple • us
10
2026-08-02 • via Nuitee
J
Jason • solo_traveller • us
10
2026-08-02 • via Nuitee
P
Paolo • solo_traveller • it
8
Good compromise
2026-07-14 • via Nuitee
C
Cornish • solo_traveller • us
7
2026-07-06 • via Nuitee
D
Derrick • family_with_children • us
8
2026-07-06 • via Nuitee
S
Sneed • family_with_children • us
9
Nice place to stay
Pros:

From desk lady was super friendly and it was decorated nicely for the 4th of July

Cons:

A little pricey

2026-07-06 • via Nuitee
P
Patricia • solo_traveller • us
4
Would not stay again.
Pros:

Location was fine. Staff was nice. Breakfast was ok.

Cons:

When we checked in, the shower drain cover was was just laying in the floor of the shower. They came and fixed it but left debris in the floor. When we left our room this morning we had to avoid dog poop outside our door in the hall. At least it was a small dog… we brought it to someone’s attention and they cleaned it up.

2026-07-06 • via Nuitee
M
Melba • couple • us
10
2026-07-03 • via Nuitee