Crowne Plaza Alice Springs Lasseters by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.3 (2356 reviews)
93 Barrett Drive , Alice Springs , au

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Excellent value
Cons:
Dirty carpets
Noisy rooms
Slow food service

Categories

Cleanliness
7.63
Multiple mentions of cleanliness but also noted issues with dirty carpets and some room maintenance.
Service
9.1
Generally positive feedback about staff being friendly and helpful.
Location
8.64
Location praised for being accessible and close to family, but also some noise complaints.
Room Quality
8.09
Rooms were generally comfortable, but some complaints about the outdated appearance and noise.
Amenities
8.12
Facilities like the pool and gym received positive reviews but some were noisy.
Value for Money
8.08
Good value reported during offseason, though variances noted in room conditions.
Food and Beverage
8.13
Food quality noted to be good, although service could be slow.
Overall Experience
8.6
Overall a satisfying experience highlighted by numerous positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:33

Property Description

Luxurious Accommodation with Stunning Views

Unmatched Facilities for Relaxation and Recreation

Culinary Delights and Entertainment Options

Experience the ultimate comfort at Crowne Plaza Alice Springs Lasseters, where each room offers a balcony or patio with breathtaking views. Indulge in the heated pool, spa bath, and 24-hour fitness centre. Unwind at the on-site casino, sauna, and wellness centre, or explore the nearby attractions like Alice Springs Desert Park. Delight your taste buds at the various bars and restaurants, from the Juicy Rump bar and grill to Tali's modern Australian cuisine. With exceptional amenities and entertainment options, your stay here will be unforgettable. Book now for a remarkable experience!

Important information:

Please note that there is a 1.5% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ASP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2356 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.6
M
Mandy solo_traveller gb
9
2026-03-05 via Nuitee
E
Enita family_with_children au
10
Pros:

Everything about it

Cons:

No comment

2026-03-05 via Nuitee
Q
Quentin family_with_children au
7
2026-03-05 via Nuitee
L
Luke solo_traveller au
10
2026-03-04 via Nuitee
L
Luke solo_traveller au
10
2026-03-04 via Nuitee
M
Mutize couple au
5
2026-03-03 via Nuitee
R
Ralf couple de
9
Kurzfristig gebucht und Super überrascht worden von der tollen Unterkunft
Pros:

Die Zimmer waren sehr gut

2026-03-02 via Nuitee
H
Hopfgartner couple at
6
Für einen kurzen Aufenthalt in Ordnung
Pros:

Das Personal war äußerst freundlich und hilfsbereit. Die Poolanlage war schön und gepflegt. Das Essen war hervorragend und die Lage war auf jeden Fall in Ordnung.

Cons:

Es war extrem laut. So laut, dass wir um 2 Uhr in der Früh die Rezeption anrufen haben müssen. Es wurde mitten in der Nacht an unsere Zimmertür geklopft (wurden höchstwahrscheinlich verwechselt mit FreundInnen vom Gast). Es wurde uns mitgeteilt, dass es eine Sauna gibt, doch als wir sie ausprobieren wollten hieß es, sie ist kaputt. Zudem war es extrem dreckig (nicht die Zimmer), überall lag Müll und Essensreste vom Zimmerservice.

2026-03-02 via Nuitee
L
Lindy solo_traveller au
8
2026-03-02 via Nuitee
B
Bhamra family_with_children gb
8
Pros:

Helpful staff

Cons:

I didn't realise it was a casino hotel. There was no quiet space to enjoy other than your room.

2026-03-02 via Nuitee
L
Lynnette family_with_children au
9
Pros:

Great amenities. Love the pool and everything being in close proximity

Cons:

The signage needs updating

2026-03-01 via Nuitee
A
Adam couple pl
7
Cons:

Słabe śniadanie. Dość daleko do miasteczka. Pokój czysty ale korytarze, klatka schodowa brudne. Knajpki na terenie hotelu słabe.

2026-02-28 via Nuitee
K
Karen family_with_children gb
8
Pros:

The staff were very efficient and service was goof

Cons:

The layout - the room was far from reception and with a convoluted layout no assistance to find the room or help with luggage

2026-02-28 via Nuitee
A
Amanda499 family_with_children au
7
Pros:

Good location and views

Cons:

Dated and a bit unclean in places. Towels thread bare. Low pressure in shower. Old creaky lift.

2026-02-27 via Nuitee
D
David couple au
9
Most enjoyable.
Pros:

Class accomodation

Cons:

Could not fault it

2026-02-27 via Nuitee
J
Jiri solo_traveller au
3
Even with the room upgrade, overpriced.
Pros:

Gym

Cons:

Lack of sleep due to excessive noice from local families arguing and fighting for most of the night. Very little done by the hotel to solve it. Staff being quite patronising about not having a physical credit card and then charging it instead of just contacting security deposit. Filthy yellow chair in the room. Adjacent restaurant ridiculously overpriced, $41 for small piece of salmon and dollop of mash.

2026-02-27 via Nuitee
A
Annette family_with_children au
10
Pros:

Was. A great little room enjoyed my stay

2026-02-27 via Nuitee
J
Joelene couple au
10
2026-02-26 via Nuitee
K
Kate solo_traveller au
9
2026-02-26 via Nuitee
A
Amanda couple au
10
Perfect stay!
Pros:

The elevator was working.

Cons:

Nothing

2026-02-26 via Nuitee