Crowne Plaza Alice Springs Lasseters by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.3 (2356 reviews)
93 Barrett Drive , Alice Springs , au

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Excellent value
Cons:
Dirty carpets
Noisy rooms
Slow food service

Categories

Cleanliness
7.63
Multiple mentions of cleanliness but also noted issues with dirty carpets and some room maintenance.
Service
9.1
Generally positive feedback about staff being friendly and helpful.
Location
8.64
Location praised for being accessible and close to family, but also some noise complaints.
Room Quality
8.09
Rooms were generally comfortable, but some complaints about the outdated appearance and noise.
Amenities
8.12
Facilities like the pool and gym received positive reviews but some were noisy.
Value for Money
8.08
Good value reported during offseason, though variances noted in room conditions.
Food and Beverage
8.13
Food quality noted to be good, although service could be slow.
Overall Experience
8.6
Overall a satisfying experience highlighted by numerous positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:33

Property Description

Luxurious Accommodation with Stunning Views

Unmatched Facilities for Relaxation and Recreation

Culinary Delights and Entertainment Options

Experience the ultimate comfort at Crowne Plaza Alice Springs Lasseters, where each room offers a balcony or patio with breathtaking views. Indulge in the heated pool, spa bath, and 24-hour fitness centre. Unwind at the on-site casino, sauna, and wellness centre, or explore the nearby attractions like Alice Springs Desert Park. Delight your taste buds at the various bars and restaurants, from the Juicy Rump bar and grill to Tali's modern Australian cuisine. With exceptional amenities and entertainment options, your stay here will be unforgettable. Book now for a remarkable experience!

Important information:

Please note that there is a 1.5% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ASP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2356 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.6
U
UJITH couple au
9
2026-02-15 via Nuitee
T
tony family_with_children au
7
Pros:

Facilities

Cons:

I have stayed here over 50 nights over the years
Sadly for the 2nd visit running the lift at units 5 is not working.
And for the first time found room had cockroche problems

2026-02-14 via Nuitee
K
Karen extended_group au
10
2026-02-14 via Nuitee
A
Andrew Boyle family_with_children au
8
2026-02-14 via Nuitee
K
Karin couple nl
8
2026-02-13 via Nuitee
K
Karin couple nl
8
2026-02-13 via Nuitee
G
Gemma couple au
10
2026-02-12 via Nuitee
A
A B M MAHBUBUL family_with_children au
10
Pros:

Excellent service and location

Cons:

NA

2026-02-11 via Nuitee
S
Stephen family_with_children au
10
Pros:

Friendly, helpful check-in staff. Spacious room with an outdoor patio. Very comfortable bed.

Cons:

Tiny bar fridge with no freezer.

2026-02-11 via Nuitee
N
nathanfreeman82 Business Adelaide, Greater Adelaide, South Australia
6
⭐⭐⭐½ Crowne Plaza Alice Springs
Pros:

The room was very large, but unfortunately the space wasn’t used as well as it could have been. With the size available, it really could have benefited from a better bar/kitchenette setup — including proper glasses, cutlery, and a larger bar fridge. These small touches would have made a big difference, especially for longer stays.

The room also had quite a few strange-looking bugs present, which was a bit off-putting. In addition, the shower was missing its door — it was obvious one had previously been there but was never replaced — which resulted in the bathroom floor being flooded after every shower.

On the positive side, the pool facilities were good and well maintained. The location is convenient, with a public gym right next door, a casino on site, and several good dining options within the grounds, making it easy to relax or find somewhere to eat without leaving the complex.

Overall, the hotel has solid facilities and a good location, but the room fit-out and maintenance details let it down a little. With some attention to these issues, it could be a much stronger stay.

2026-02-10 via Tripadvisor
D
Daniel couple au
9
Great stay
Pros:

Location, quality rooms that are very comfortable.

Cons:

Decking around the pool is damaged and dangerous. Attempts to repair sections is unsatisfactory.

2026-02-10 via Nuitee
I
Irmgard couple ch
9
Pros:

Netter Personal, gepflegte Anlage

2026-02-09 via Nuitee
R
Robert family_with_children us
9
Short stay in Alice
Pros:

It had amenities like complimentary bicycle use and laundry facilities.

Cons:

There were 3 options for dining. The breakfast experience at Tali was not friendly and confusing.

2026-02-09 via Nuitee
B
Brian family_with_children ch
8
Séjour d'une nuit
Pros:

Bel emplacement, bien situé.

Cons:

Ascenseur en panne, quelques rénovations sont nécessaires selon moi.

2026-02-08 via Nuitee
J
julia78902017 Couples Basingstoke, Hampshire, England
4
Tatty place
Pros:

Tatty. Sink cracked, fridge dirty, furniture doors don’t fit, windows dirty inside, door to room didn’t close properly, Tali restaurant not fine dining, chairs in restaurant chipped and seats marked.
Staff fine and pool had swimming lanes which is a plus for a hotel pool.

2026-02-03 via Tripadvisor
U
Ulrike couple de
7
Gut für einen stopover in Alice Springs.
Pros:

Die sehr große Anlage liegt etwas am Rand und ist sehr gut mit dem Auto zu erreichen. Unser Zimmer mit Balkon war sehr schön groß, das Bett sehr bequem und das super saubere Bad mit großräumiger Dusche. Das im Preis inkludierte Frühstück war sensationell, alles was das Herz begehrt, vielfältig und auf Wunsch wurden Teller zusammengestellt und/oder Eier in allen Varianten frisch zubereitet.

Cons:

Der Fahrstuhl in unserem Teilbereich war defekt, wir hätten umständlich einen weit entfernten nehmen können um dann über ein Labyrinth an Gängen in unser Zimmer zu gelangen oder eben, wie wir es getan haben, unsere großen Koffer über ein dreckiges Treppenhaus in den 1. Stock geschleppt. Zudem war der eigentlich bequeme Sessel im Zimmer alt, fleckig und gehörte auf den Müll. Im übrigen genau wie die Nachttischlampe.

2026-01-31 via Nuitee
שלום couple il
9
2026-01-30 via Nuitee
K
Kevin solo_traveller au
8
It was ok other than the above . Staff were very friendly and helpful
Pros:

Proximity

Cons:

It was quite dirty with litter in the corridors , lots of kids running around with snotty noses unsupervised . I also had to call reception to get music turned down 11-30pm from room 2 doors up

2026-01-30 via Nuitee
P
Paul family_with_children gb
8
Comfortable place to stay
Pros:

Reception staff were great - friendly and helpful. Large, comfortable rooms with choice of bars and restaurants.

Cons:

Nothing in the area within walking distance. Whilst there is a choice of restaurants and bars they lack character and aren't particularly appealing.

2026-01-30 via Nuitee
P
Patuwai family_with_children au
9
2026-01-30 via Nuitee