Crowne Plaza Alice Springs Lasseters by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.3 (2493 reviews)
93 Barrett Drive , Alice Springs , au

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Excellent value
Cons:
Dirty carpets
Noisy rooms
Slow food service

Categories

Cleanliness
7.63
Multiple mentions of cleanliness but also noted issues with dirty carpets and some room maintenance.
Service
9.1
Generally positive feedback about staff being friendly and helpful.
Location
8.64
Location praised for being accessible and close to family, but also some noise complaints.
Room Quality
8.09
Rooms were generally comfortable, but some complaints about the outdated appearance and noise.
Amenities
8.12
Facilities like the pool and gym received positive reviews but some were noisy.
Value for Money
8.08
Good value reported during offseason, though variances noted in room conditions.
Food and Beverage
8.13
Food quality noted to be good, although service could be slow.
Overall Experience
8.6
Overall a satisfying experience highlighted by numerous positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:33

Property Description

Luxurious Accommodation with Stunning Views

Unmatched Facilities for Relaxation and Recreation

Culinary Delights and Entertainment Options

Experience the ultimate comfort at Crowne Plaza Alice Springs Lasseters, where each room offers a balcony or patio with breathtaking views. Indulge in the heated pool, spa bath, and 24-hour fitness centre. Unwind at the on-site casino, sauna, and wellness centre, or explore the nearby attractions like Alice Springs Desert Park. Delight your taste buds at the various bars and restaurants, from the Juicy Rump bar and grill to Tali's modern Australian cuisine. With exceptional amenities and entertainment options, your stay here will be unforgettable. Book now for a remarkable experience!

Important information:

Please note that there is a 1.5% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ASP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2493 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.6
W
Watson solo_traveller au
10
2026-04-18 via Nuitee
D
Doolan solo_traveller au
1
2026-04-17 via Nuitee
R
Rowan couple au
10
Pros:

Location

2026-04-17 via Nuitee
S
Stan solo_traveller au
7
Cons:

Had a corrobory outside my room till 7.00 in the morning. Security need to do the rounds at least once a night.the next night indigenous client were having a heated conversation till late. Once I rang front desk it was all quiet from then on. Being a truck driver that needs sleep it is no good being awake all night listening to arguments.

2026-04-17 via Nuitee
B
Ben solo_traveller au
9
Location was great and greate value for money
Pros:

Great ad spacious king suite. Comfortable bed and greate size and very clean.

Cons:

Nothing.

2026-04-16 via Nuitee
D
Deanne couple au
6
Cons:

The room was dirty. There was dust abc cobwebs around and the bedside tables had sticky residue like it had not been cleaned between customers

2026-04-16 via Nuitee
T
TARCISO couple au
10
2026-04-16 via Nuitee
C
Craig solo_traveller au
9
2026-04-15 via Nuitee
P
patrick extended_group fr
10
Pros:

PISCINE PRIX SAUNA SALLE DE MUSCULATION BOISSON OFFERTE AU CASINO

Cons:

RIEN

2026-04-15 via Nuitee
R
Ryan extended_group gb
8
2026-04-14 via Nuitee
K
Karen extended_group au
10
2026-04-13 via Nuitee
L
Leanne solo_traveller au
7
Pros:

Easy to get to

Cons:

Mould in the bathroom.
Couple of days the beds weren’t made properly

2026-04-13 via Nuitee
T
Taane solo_traveller au
7
Comfortable and clean.
Pros:

Free shuttle bus and bicycles were great.
Pool was clean and nice.
Room was a good size and well equipped.

Cons:

The restaurant was overpriced.

2026-04-12 via Nuitee
D
Donna solo_traveller au
9
Pros:

Friendly and safe

2026-04-11 via Nuitee
M
Margeret family_with_children au
10
Pros:

Gold star to the two ladies at reception. They were extremely helpful, solutions focused and kind. My friend had to spend time in hospital and they were very helpful extending my stay. , and looking after her luggage until her husband came.
Accessible to taxis and has an airport shuttle. I like to stay on level 1 so I can sit on the balcony and have a cigarette.
Best accommodation in Alice Springs. Safe, professional staff, good choice of restaurants.
Cheese platter has improved since my last stay.

Cons:

They no longer have snacks in the room.
Room service is not 24 hours.
Ashtray on balcony not emptied daily.
No mini bar with either soft drinks or alcohol.

2026-04-11 via Nuitee
S
Sarah family_with_children au
7
Great place to stay- would only stay here when visiting Alice- but would go to Double Tree for dinner.
Pros:

It was nice. Modern bathrooms. Great pool.

Cons:

The accommodation pavilions named as “block 1” “block 2”… as it resembles a prison, this just reinforces the effect! Change the names of the blocks to something lovely- such as “the garden pavilion” “the pool pavilion” (honestly- anyone could come up with something better!! ).

2026-04-10 via Nuitee
L
Leanne couple au
10
Pros:

Lovely cool room overlooking the pool.

Cons:

NA

2026-04-10 via Nuitee
M
Marshall family_with_children au
10
2026-04-10 via Nuitee
M
Max extended_group au
6
The stay was great, our group had a great time in the area, some updating would help.
Pros:

Staff were great and helpful, location was great with easy access to other facilities & attractions, security was great, we felt safe & secure in the space.

Cons:

Breakfast Buffet was same for our 7-night stay, some more variety would have been better especially on busy mornings.
The stair well near our room could do with cleaning & sprucing up, the lift worked well but sometimes the stairs were more convenient.
The Pool had no lifeguard on duty and the bare minimum of safety aides, more adequate signage detailing onus on users, especially parents of very young children and the need to directly supervise them.
Issue 1 - child pooping in the Spa, issue 2 - I had to quickly & physically assist two young children out of deep water when they got into difficulty out of parental eyesight

2026-04-09 via Nuitee
solo_traveller au
10
2026-04-09 via Nuitee