Courtyard by Marriott Pittsburgh Downtown

Hotels
•
Courtyard by Marriott
8.4 (547 reviews)
945 Penn Avenue , Pittsburgh , us

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious room
Cons:
Noise from nightlife
Minor cleanliness issues
Disappointing breakfast

Categories

Cleanliness
7.89
Room was generally clean, but some areas showed signs of being dirty, such as stains on hallway rugs.
Service
9.16
Staff were very helpful and friendly during the stay.
Location
9.4
Hotel is close to restaurants and nightlife, making it a great spot for visitors.
Room Quality
8.85
Room was spacious and comfortable, but some concerns about noise were noted.
Amenities
7.88
Amenities were basic compared to expectations; breakfast offerings were lacking.
Value for Money
8.34
Costs were high relative to expectations for amenities, yet overall stay was satisfactory.
Food and Beverage
6.89
Food quality was below expectations; breakfast options were disappointing.
Overall Experience
8.76
Enjoyable stay overall despite some minor issues; would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:45

Property Description

Historic Building & Modern Amenities
Experience the perfect blend of history and modern comfort at Courtyard by Marriott Pittsburgh Downtown. Housed in a historic building, our hotel offers contemporary amenities to make your stay unforgettable.

Convenient Location & Easy Access
Situated just 483 meters from the David L. Lawrence Convention Centre, our hotel provides easy access to nearby attractions like PNC Park and Heinz Field. With the Amtrak Station and T station within walking distance, exploring the city is a breeze.

The Bistro & Outdoor Patio
Indulge in Starbucks® coffee and healthy grab-and-go options at The Bistro, or unwind on the outdoor patio. Whether you're here for business or leisure, our hotel ensures a comfortable and convenient stay.

Book your stay at Courtyard by Marriott Pittsburgh Downtown for a memorable experience!

Important information:

Please note, for rates including meals additional charges may apply depending on the number of guests. Contact the property for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PIT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 40 per day.

Location

Guest Reviews

8.4
Based on 547 reviews
Cleanliness: 7.89
Service: 9.16
Location: 9.4
Room Quality: 8.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 6.89
Overall Experience: 8.76
G
Gregg • couple • us
10
2026-06-26 • via Nuitee
T
Tanya • couple • us
9
Great hotel with a great location.
Pros:

I liked the location and convenience to the activities I had planned for that weekend. I was able to walk everywhere. The rooms were clean and spacious. I was able to work on my laptop with very good WIFI and that was wonderful. In addition, the front desk staff was very professional and friendly.

Cons:

There was a glitch with the key card system during my stay. It caused a problem on the last day with using your card that morning. I was happy the front desk accommodated us by allowing a 2 hour extension on our check out time.

2026-06-18 • via Nuitee
K
Kris • extended_group • us
10
Loved everything about our hotel, hated that we booked through booking.com
Pros:

Location is perfect, close to bars and restaurants. Staff was friendly and super helpful. Will stay there again

Cons:

Holel was perfect......what wasn't perfect was dealing with booking.com I will never book through them ever again and same with everyone in our group. Extremely dissatisfied with customer service.

2026-06-16 • via Nuitee
G
Gabrielle • extended_group • ca
6
Pros:

Le perdonnel est incroybale

Cons:

Le prix était abusif

2026-06-15 • via Nuitee
J
Jennifer • couple • us
7
2026-06-05 • via Nuitee
M
Michael • solo_traveller • us
3
Pros:

Location was walkable to several key locations.

Cons:

Complete Failure of Housekeeping: Across our entire stay, housekeeping never cleaned our room, made the beds, or replenished basic amenities like fresh towels, toiletries, and coffee, despite us being out of the room all day.

Severe Room Filth & Mold: The bathroom tub caulking was covered in mold, and there was a heavy accumulation of dirt, dust, and hair left in the corners of the main room.

Physical Disrepair: The bathroom had broken and entirely missing molding, and the wallpaper was dirty and peeling away from the walls.

Obstructed View: The windows for the "city view" we paid extra for were incredibly dirty, completely obscuring the view.

Unbearable Noise: Disruptive noise from adjacent establishments went on well past 4:00 AM every single night, making it impossible to sleep.

2026-06-03 • via Nuitee
I
Iams • solo_traveller • us
8
2026-06-01 • via Nuitee
J
John • solo_traveller • us
8
2026-05-31 • via Nuitee
F
FDL101068 • solo_traveller • ar
4
Muy caro para lo que es
Pros:

La habitacion

Cons:

El desayuno y la atención del front desk

2026-05-28 • via Nuitee
J
Jessica • family_with_children • us
10
Convenient, clean, and excellent customer service!
Pros:

Staff had the best customer service I have probably ever had at a hotel stay. The location was perfect for our volleyball tournament, it made it easy to get to the venue. We just walked right over and restaurants were in walking distance since which made everything really convenient.

2026-05-26 • via Nuitee
J
Jeanette • extended_group • us
4
It was nice but the check in was frustrating and started my trip with anxiety
Pros:

Location, clean, comfortable bed

Cons:

Staff at the front desk as checking in. Frustrating to be told to figure it out for myself. I paid booking.com in full. Front desk didn’t show and was trying to charge again. Good thing I asked why they needed my card. She just asked for my card didn’t say why. I was told it was on me to figure out the discrepancy. I had confirmation that amount paid in full the card I used and the date I paid. Was told to call booking.com by the manager I believe and have them call the front desk. Never introduced herself so not sure. Terrible customer service. Caused anxiety and embarrassment at the start of my trip. This could have been avoided by training staff how to handle this situation. I know mistakes happen but how it’s handled to fix makes all the difference in the world.

2026-05-26 • via Nuitee
C
Chasity • solo_traveller • us
10
2026-05-25 • via Nuitee
J
Jason • couple • us
10
2026-05-18 • via Nuitee
M
MARINA • family_with_children • us
9
2026-05-15 • via Nuitee
D
David • solo_traveller • us
8
Pros:

Location, valet service and staff.

Cons:

Towels clean but overused.

2026-05-05 • via Nuitee
E
Eric Muhammad • solo_traveller • us
8
Pros:

Location, hotel

Cons:

No microwave in room, no continental breakfast, Bistro didnt have good reviews at all

2026-05-04 • via Nuitee
F
Francis • solo_traveller • us
8
2026-05-02 • via Nuitee
C
courtney • family_with_children • us
9
Pros:

Loved the valet and location to Gym.

2026-04-20 • via Nuitee
K
Kimberly • solo_traveller • us
10
Pros:

Great locations and loved tall ceilings in rooms

Cons:

N/a

2026-04-19 • via Nuitee
M
Margie • solo_traveller • us
8
Pros:

The location was perfect t. The staff was very nice especially the front desk staff and the staff in the bistro.

Cons:

Prices in the little market for snacks and drinks were absurd!! $10 for a soda and a candy bar was a bit much.

2026-04-14 • via Nuitee