Van der Valk Hotel Spa

Hotels
Van der Valk Hotels
8.1 (2833 reviews)
Place Royale 39 , Spa , be

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food quality
Cons:
Staff attitude inconsistencies
Issues with accessibility to amenities

Categories

Cleanliness
7.85
Rooms are noted to be clean and well-maintained, although some minor issues were mentioned.
Service
8.35
Service quality praised in some reviews, though a few noted issues with staff friendliness.
Location
8.35
Location is highlighted as convenient with good accessibility.
Room Quality
7.85
Rooms are described as spacious and comfortable, with some minor complaints.
Amenities
7.85
Amenities are mostly adequate, but certain facilities like the funicular faced outages.
Value for Money
7.95
Guests feel the hotel provides a good value, but there are some mixed comments regarding expectations.
Food and Beverage
8.65
Food quality is highly praised, with very positive remarks about dining experiences.
Overall Experience
7.95
Overall positive experiences were reported, but some specific areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 07:33

Property Description

Luxury Accommodation with Private Funicular Access

Modern Rooms with Stunning Views

Experience the ultimate relaxation at Spa Thermes

Indulge in local and international cuisine at the newly renovated bar and restaurant.

Book your stay at Radisson Blu Palace Hotel for a luxurious and rejuvenating experience.

Important information:

Please note that guests wishing to dine in the restaurant have to make a reservation in advance.

Please note that guests are required to show a credit card on their arrival. The details of this card must match the ones of the reservation's holder.

In case of advance payment required, the credit card used to pay the deposit must be in the name of guest and presented at time of check in.

Only children over 15 are allowed in the spa.

Bikes are not allowed inside the hotel rooms. The hotel can provide storage for a limited number bikes on the premises

The access to the thermal baths has an additional cost. It is not included in the room price and must be reserved in advance. Access is not allowed for guests under 16 years of age.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 2833 reviews
Cleanliness: 7.85
Service: 8.35
Location: 8.35
Room Quality: 7.85
Amenities: 7.85
Value for Money: 7.95
Food and Beverage: 8.65
Overall Experience: 7.95
M
Markus couple de
8
2026-03-07 via Nuitee
M
Maxim couple be
8
Super
Pros:

Le lit

Cons:

Les photos avant de réserver , j’ai remarqué une baignoire mais malheureusement dans ma chambre il n’y avais que une douche

2026-03-05 via Nuitee
K
Katia couple be
10
Super
2026-03-03 via Nuitee
C
Christine couple be
9
Magnifique
Pros:

L’hôtel et le personnel sont exceptionnels. Super chaleureux, professionnel et très à l’écoute. C’était un super séjour

2026-03-02 via Nuitee
S
Sylvie couple be
10
2026-03-02 via Nuitee
J
jonathan family_with_children be
9
Pros:

Personnel au top acceuille.au top aussi le.personnel.en.salle.super.

Cons:

Juste les chambre faire attention.il avais.encore ees.poussiere quand on a eu la chambre 8

2026-03-01 via Nuitee
G
Giorgio couple be
10
Un incroyable séjour, relaxant et décompressant.
Pros:

L’accueil, le luxe et la propreté. Le petit-déjeuner était délicieux !

Cons:

Rien.

2026-03-01 via Nuitee
A
Aline couple be
8
On reviendra avec notre chien ❤️
Pros:

Très bon accueil, literie plus que confortable, hyper dog friendly, propre, très calme.
Petit déjeuner au top ( à part le café - pas très bon - bcp d’eau).

Cons:

Manque brosse à dents.
Une piscine accessible gratuitement à l’hôtel - coûteux les thermes de spa et enceinte je n’ai pas pu en profiter ( sauna, hammam etc…) une simple piscine ou accès piscine moindre frais ça aurait été top :)

2026-03-01 via Nuitee
A
Adrien family_with_children be
7
2026-02-26 via Nuitee
L
Laure family_with_children be
10
Pros:

Super séjour
Tout était génial
Un très grand merci
Nous reviendrons au beau jour
Merci à vous

Cons:

Tout parfait

2026-02-26 via Nuitee
V
Vincent couple fr
7
bien
Pros:

emplacement parfait en plein coeur de ville; chambre spacieuse et confortable. Petit déjeuner bon mais un peu répétitif quand on reste une semaine. Accès aux thermes directe c'est parfait.

Cons:

le ménage dans les chambres ; très superficiel, il manquait souvent quelque chose (ex : serviettes de toilette ou le savon ...)
le personnel manque un peu de sourires; et un bonjour serait parfois le bienvenu.
parking un peu chère (20€/jour)

2026-02-25 via Nuitee
I
Ivankovich couple be
10
Super établissement
Pros:

L’accueil et l’amabilité du personnel

2026-02-24 via Nuitee
M
Marc family_with_children be
8
Pros:

Parfait

2026-02-24 via Nuitee
K
Kimberley couple be
10
2026-02-23 via Nuitee
S
sanders couple be
7
Volledig aangenaam
Pros:

ontbijt

Cons:

kwaliteit avondeiten

2026-02-23 via Nuitee
S
stephanie family_with_children be
8
Pros:

Restaurant très bien,c était très bon.
Emplacement très bien
Déco avec goût
Personnels très bien

Cons:

Pas très accueillant à l arrivé à la réception,chambre: lampadaire cassé,clinche de porte sdb limite et tache sur le drap.signaler a notre départ.Au prix de la chambre et au standing ça ne devrait pas arrivé.

2026-02-23 via Nuitee
A
Anne Marie couple be
8
Pros:

Chambre confortable
Facilité d’accès au spa

Cons:

Le repas du soir était infiniment long …

2026-02-23 via Nuitee
M
Mor couple fr
10
Nickel
Pros:

Tout etait parfait

Cons:

Tout etait parfait

2026-02-22 via Nuitee
K
Katrien extended_group be
10
Zeer aangenaam verblijf
Pros:

Alles was top!

Cons:

Niets

2026-02-22 via Nuitee
A
Andreea couple be
10
Parfait
Pros:

Tout

Cons:

Rien

2026-02-14 via Nuitee