Mithila San Francisco - SureStay Collection by Best Western

Hotels
•
SureStay Collection by Best Western
7.5 (594 reviews)
972 Sutter Street , San Francisco , us

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Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable
Cons:
Cleanliness issues
Uncomfortable rooms
Noise disturbances

Categories

Cleanliness
5.5
Several reviews mention dirty bathroom and room smells, indicating poor cleanliness.
Service
8.5
Some positive mentions of friendly staff despite complaints about service delivery.
Location
8
Location is central and convenient, but some concerns about safety in the area.
Room Quality
6.5
Rooms mentioned as small and uncomfortable with issues such as strong odors.
Amenities
7.5
Basic amenities provided; lacks some expected features for comfort.
Value for Money
8.5
Fair pricing for the location and services, considered budget accommodations.
Food and Beverage
7.5
Minor complaints regarding lack of room service and basic offerings.
Overall Experience
8
Mixed feelings due to location and unpleasant conditions, but some guests still found value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:15

Property Description

European-Style Hotel in Central San Francisco

Restored Original Ceilings and Marble Flooring
Experience the charm of Mithila San Francisco, established in 1920, with its restored original ceiling moldings and marble flooring. The old-world decor creates a unique atmosphere that blends seamlessly with modern amenities for a comfortable stay.

Local Fitness Centre and Activity Desk
Guests can stay active and refreshed at the local fitness centre with special discount rates for Hotel Mithila guests. After a workout, let the hotel's activity desk assist in planning your day's activities, ensuring a seamless and enjoyable experience during your stay.

Ideal for Business and Leisure
Whether you're in town for work or leisure, Mithila San Francisco - SureStay Collection by Best Western caters to all your needs. The perfect blend of historic charm and contemporary conveniences awaits you at our hotel.

Book your stay at Mithila San Francisco today and indulge in a memorable experience in the heart of Nob Hill.

Important information:

Extra bedding: An additional fee is required for room types that can accommodate, based upon availability, and must be requested directly with the hotel.

The Hotel does not have parking. There is a parking garage one block away that charges guest a reduced parking rate on a first-come basis. There are more garages in the area as well.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.5
Based on 594 reviews
Cleanliness: 5.5
Service: 8.5
Location: 8
Room Quality: 6.5
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8
J
Jay • couple • au
7
Great Location
Pros:

Comfortable and in a good location.

Cons:

No complaints.

2026-03-25 • via Nuitee
M
Marco • couple • us
7
2026-03-22 • via Nuitee
Z
Zee • couple • us
5
Dreary Stay in Dreamy San Fran
Pros:

Location was good
The European style lift required manual labour, I didn’t mind it as much

Cons:

Not a single hint of housekeeping- not that I’m expecting tiny chocolates in my pillowcase, but certainly expected the bed to be made, or clean change of towels…

2026-03-03 • via Nuitee
B
Bre • couple • us
10
Affordable, clean and safe!
Pros:

The Mathila Hotel is awesome! The staff is great! The area is safe. Everything you need is close by and the produce store, next door, is incredible.
I highly recommend Mathila Hotel to anyone who wants to stay in downtown SF that is affordable and safe.
We loved our stay here!!

Cons:

There is nothing not to like. It's an affordable hotel in a safe area and all amenities and transportation are very close.

2026-02-14 • via Nuitee
C
Cherry • solo_traveller • us
10
Pros:

Staff very respectful and kind

Cons:

Nothing

2026-02-09 • via Nuitee
U
Uc • couple • us
10
2026-01-28 • via Nuitee
M
Michael • solo_traveller • us
8
Pros:

Great location fot public transport. Nearby a nice neighborhood market and several tasty eateries

Cons:

Can hear a bit of street noise from the room

2026-01-24 • via Nuitee
A
Andrea • family_with_children • fr
10
2026-01-23 • via Nuitee
J
Jose • extended_group • us
10
2026-01-21 • via Nuitee
A
Anna • solo_traveller • pl
8
2026-01-19 • via Nuitee
A
Amanda • couple • us
8
Pros:

Customer service and quiet

2026-01-19 • via Nuitee
A
Anthony Tian Rui • extended_group • us
7
2026-01-19 • via Nuitee
A
Amruta • couple • us
9
2026-01-19 • via Nuitee
A
Alexandre • family_with_children • fr
5
Séjour correct, rapport qualité/prix correct.
Pros:

La chambre était propre, l'accueil agréable, le personnel sympathique.

Cons:

Hôtel bruyant, chambre mal insonorisée, on entend les voisins parler dans leur chambre. Pas de navette pour aller à l'aéroport, contrairement à ce qui est indiqué sur le site de l'hôtel.

2026-01-19 • via Nuitee
R
Regina • family_with_children • gb
1
The only thing that was good was its location. Near to Urban station and transport.
Pros:

Stayed for 4 nights, family room.
Bunk bed and 1 doble bed.
Location near urban area.

Cons:

The hotel needs refurbishing, our room smelled moldy? The bathroom needs new decorations/ updating.
Lights suddenly turn off?

2026-01-19 • via Nuitee
L
Lucia • extended_group • us
6
2026-01-19 • via Nuitee
Y
Yu • solo_traveller • jp
10
2026-01-19 • via Nuitee
J
JAMIE LEANNE • couple • ca
8
2026-01-18 • via Nuitee
C
Cherry • solo_traveller • us
10
2026-01-18 • via Nuitee
C
Cherry • couple • us
10
2026-01-16 • via Nuitee