Mithila San Francisco - SureStay Collection by Best Western

Hotels
•
SureStay Collection by Best Western
7.4 (594 reviews)
972 Sutter Street , San Francisco , US
+1 415-441-9297

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
Valet parking
See all facilities

Review Highlights

Pros:
Central location (close to Union Square/Chinatown)
Some clean rooms and fresh towels
Comfortable beds reported by some guests
Good value/reasonable price mentioned in multiple reviews
Helpful staff noted in at least one review
Rooms with fridge/microwave available
Cons:
Rooms frequently very small and basic
Old/worn property with narrow steep stairs and small elevator
Occasional bad smells and reported poor cleanliness (hair in shower)
No on-site parking and limited amenities (no consistent A/C, no breakfast)
Some guests felt the property was misrepresented on booking sites
No proper lobby/limited reception facilities

Categories

Cleanliness
6.2
Mixed: several guests praised clean rooms and fresh towels, but multiple reports mention bad smells, hair in the shower and worn/old-smelling common areas.
Service
8.3
Generally positive staff interactions are noted (one review explicitly praises staff), though some guests reported booking misrepresentation and limited reception/lobby facilities.
Location
9
Consistently praised as central and convenient — very close to Union Square/Chinatown and the city center in many reviews.
Room Quality
6.5
Rooms are frequently described as very small and basic; some found beds comfortable, while others complained about rough sheets, tiny bathrooms and occasional cleanliness issues.
Amenities
6
Limited and aging: narrow/steep stairs and an old, small elevator; no lobby or on-site parking; some rooms have a fridge/microwave, but no consistent A/C or breakfast service.
Value for Money
7.6
Mixed but leaning positive: several guests call it good value for the price and reasonable, while others felt the room size/quality did not match expectations.
Food and Beverage
6.6
Minimal F&B: occasional mentions of coffee and toiletries provided, but generally no breakfast service and little food offering.
Overall Experience
9
Overall mixed but many positive stays: numerous headlines and comments praise the location, value and some comfortable rooms; however, a notable minority felt deceived or unsafe. For price-conscious, centrally located stays the overall impression is positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

European-Style Hotel in Central San Francisco

Restored Original Ceilings and Marble Flooring
Experience the charm of Mithila San Francisco, established in 1920, with its restored original ceiling moldings and marble flooring. The old-world decor creates a unique atmosphere that blends seamlessly with modern amenities for a comfortable stay.

Local Fitness Centre and Activity Desk
Guests can stay active and refreshed at the local fitness centre with special discount rates for Hotel Mithila guests. After a workout, let the hotel's activity desk assist in planning your day's activities, ensuring a seamless and enjoyable experience during your stay.

Ideal for Business and Leisure
Whether you're in town for work or leisure, Mithila San Francisco - SureStay Collection by Best Western caters to all your needs. The perfect blend of historic charm and contemporary conveniences awaits you at our hotel.

Book your stay at Mithila San Francisco today and indulge in a memorable experience in the heart of Nob Hill.

Important information:

Extra bedding: An additional fee is required for room types that can accommodate, based upon availability, and must be requested directly with the hotel.

The Hotel does not have parking. There is a parking garage one block away that charges guest a reduced parking rate on a first-come basis. There are more garages in the area as well.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Guest Reviews

7.4
Based on 594 reviews
Cleanliness: 6.2
Service: 8.3
Location: 9
Room Quality: 6.5
Amenities: 6
Value for Money: 7.6
Food and Beverage: 6.6
Overall Experience: 9
J
Jon • couple • us
7
2026-10-30 • via Nuitee
O
Oleg • couple • us
8
2026-10-27 • via Nuitee
M
Maribel • solo_traveller • us
10
Excellent
Pros:

Everting

2026-10-24 • via Nuitee
E
Eduardo • couple • mx
7
Regular
Pros:

La ubicación

Cons:

Tamaño de la habitación contra precio y tener que informar que se debe hacer limpieza

2026-10-21 • via Nuitee
O
Olivia • couple • fr
5
2026-10-11 • via Nuitee
Đurković • extended_group • us
7
2026-10-08 • via Nuitee
J
James • solo_traveller • us
7
Nice little property once you get past the sketchy neighborhood and steep stairways
Pros:

It doesn’t look like much from the outside, but it’s a decent property once you get in your room, which are clean comfortable nice beds good shower having a refrigerator. Microwave is also nice and it wasn’t too noisy. I was pleasantly surprised.

Cons:

The stairs are a little tough to navigate although they have a old elevator. If you have a lot of luggage, it might be too demanding to walk up any stairs. They’re very narrow. The neighborhood is a bit sketchy and you have to park ion the street

2026-09-15 • via Nuitee
D
Deborah • couple • it
6
2026-09-14 • via Nuitee
T
Terrance • solo_traveller • us
10
Great value, clean hotel
Pros:

The staff was great.

Cons:

Tight stairs

2026-09-09 • via Nuitee
A
Angelo • family_with_children • it
9
Pros:

Struttura centrale

2026-09-07 • via Nuitee
B
Benjamin • solo_traveller • us
10
2026-09-04 • via Nuitee
R
Raul • family_with_children • at
7
2026-09-03 • via Nuitee
E
Ercan • couple • tr
7
2026-09-01 • via Nuitee
T
Terrance • solo_traveller • us
10
2026-08-31 • via Nuitee
S
Susie • couple • au
8
Lovely experience
Pros:

Lovely old building with clean room with very comfortable bed.

Cons:

A little distance to tourist attractions

2026-08-31 • via Nuitee
G
Giulia • couple • it
10
2026-08-30 • via Nuitee
K
Kemma • extended_group • us
7
2026-08-25 • via Nuitee
C
Claudio • extended_group • it
8
2026-08-23 • via Nuitee
凱斌 • couple • tw
9
2026-08-23 • via Nuitee
I
Izabela • solo_traveller • pl
4
2026-08-23 • via Nuitee