Mithila San Francisco - SureStay Collection by Best Western

Hotels
•
SureStay Collection by Best Western
7.5 (667 reviews)
972 Sutter Street , San Francisco , us
+1 415-441-9297

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
Valet parking
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable
Cons:
Cleanliness issues
Uncomfortable rooms
Noise disturbances

Categories

Cleanliness
5.5
Several reviews mention dirty bathroom and room smells, indicating poor cleanliness.
Service
8.5
Some positive mentions of friendly staff despite complaints about service delivery.
Location
8
Location is central and convenient, but some concerns about safety in the area.
Room Quality
6.5
Rooms mentioned as small and uncomfortable with issues such as strong odors.
Amenities
7.5
Basic amenities provided; lacks some expected features for comfort.
Value for Money
8.5
Fair pricing for the location and services, considered budget accommodations.
Food and Beverage
7.5
Minor complaints regarding lack of room service and basic offerings.
Overall Experience
8
Mixed feelings due to location and unpleasant conditions, but some guests still found value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:15

Property Description

European-Style Hotel in Central San Francisco

Restored Original Ceilings and Marble Flooring
Experience the charm of Mithila San Francisco, established in 1920, with its restored original ceiling moldings and marble flooring. The old-world decor creates a unique atmosphere that blends seamlessly with modern amenities for a comfortable stay.

Local Fitness Centre and Activity Desk
Guests can stay active and refreshed at the local fitness centre with special discount rates for Hotel Mithila guests. After a workout, let the hotel's activity desk assist in planning your day's activities, ensuring a seamless and enjoyable experience during your stay.

Ideal for Business and Leisure
Whether you're in town for work or leisure, Mithila San Francisco - SureStay Collection by Best Western caters to all your needs. The perfect blend of historic charm and contemporary conveniences awaits you at our hotel.

Book your stay at Mithila San Francisco today and indulge in a memorable experience in the heart of Nob Hill.

Important information:

Extra bedding: An additional fee is required for room types that can accommodate, based upon availability, and must be requested directly with the hotel.

The Hotel does not have parking. There is a parking garage one block away that charges guest a reduced parking rate on a first-come basis. There are more garages in the area as well.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Guest Reviews

7.5
Based on 667 reviews
Cleanliness: 5.5
Service: 8.5
Location: 8
Room Quality: 6.5
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8
K
Kemma • extended_group • us
7
2026-08-25 • via Nuitee
C
Claudio • extended_group • it
8
2026-08-23 • via Nuitee
凱斌 • couple • tw
9
2026-08-23 • via Nuitee
I
Izabela • solo_traveller • pl
4
2026-08-23 • via Nuitee
A
Arena • couple • it
7
2026-08-21 • via Nuitee
K
Ko Man • solo_traveller • ca
8
2026-08-12 • via Nuitee
S
sandra • extended_group • nl
8
2026-08-11 • via Nuitee
N
Nadalie • solo_traveller • us
10
2026-08-10 • via Nuitee
A
Anne • solo_traveller • nl
7
2026-08-09 • via Nuitee
B
Bermudez • couple • mx
10
2026-08-07 • via Nuitee
R
Randolph • family_with_children • us
1
Dissatisfied and disappointed and deceived
Pros:

Nothin.

Cons:

We didn’t stay on this hotel. Place that thwy posted on booking.com is far different in person. And it’s smells bad and feels like it’s not safe and a ghetto.

2026-08-03 • via Nuitee
C
Ceci • family_with_children • ar
6
Hotel de paso
Pros:

La ubicación no está mal. Limpieza ok, la habitación correcta pero muy pequeña.

Cons:

Instalaciones en la entrada y recepción muy viejas.

2026-08-03 • via Nuitee
R
Ryals • solo_traveller • us
10
Pros:

Peace

2026-07-22 • via Nuitee
R
Ryan John • couple • us
2
Cons:

I was really looking forward to staying at this hotel, but I was disappointed. The room looked much bigger in the photos, but the one I received felt very small. I had booked a larger room, yet it didn’t seem like I was given the room I expected. Overall, it was quite disappointing because the actual room did not match what was advertised.

2026-07-21 • via Nuitee
K
Kai • couple • us
4
Very disappointed
Pros:

Nothing

Cons:

The area and the room was not what I expected the place smelled and if I were staying longer I would have left.

2026-07-20 • via Nuitee
M
Manxin • couple • us
6
2026-07-20 • via Nuitee
E
Elizabeth • family_with_children • us
5
Safe and clean but small and basic. Felt more like a hostel.
Pros:

The proximity to Union Square and Chinatown were nice. The room was clean.

Cons:

The stairs were very small, making it challenging to walk with a suitcase. There is an elevator but it’s a bit awkward to use due to its size and age. There is no lobby for check in. The rooms are very small, the sheets were rough and the bed was not very comfortable. It took a long time for the water in the shower to warm up. We asked for rooms close to our family but were on separate floors. The place smells old and the light fixtures in the halls were falling off. It felt old and worn.

2026-07-19 • via Nuitee
A
Anja • family_with_children • de
8
2026-07-19 • via Nuitee
V
Vanessa María • solo_traveller • br
9
Pros:

Toallas limpias, desmaquillante y café.

Cons:

Por el precio, podría haber algo mejor en la zona. Ej. un hotel con living, desayuno, etc.

2026-07-18 • via Nuitee
N
Nerijus • couple • lt
7
Pros:

It is an old house and the sound insulation is quite poor, but the location is excellent, very close to the city center. If you are not expecting anything luxurious or exceptional, it is perfectly fine for a short stay.

2026-07-18 • via Nuitee