Four Points by Sheraton Galerias Monterrey

Hotels
•
Four Points by Sheraton
8.9 (773 reviews)
Avenida Insurgentes 3961 Col. Vista Hermosa , Monterrey , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great staff
Comfortable rooms
Excellent location
Cons:
Limited pool hours
Need for more room keys
Some maintenance issues

Categories

Cleanliness
8.71
Rooms were clean, as mentioned in multiple positive reviews.
Service
9.68
Staff is described as friendly, helpful, and attentive in several reviews.
Location
9.22
Perfect location with access to restaurants and shopping.
Room Quality
8.67
Rooms are comfortable, with good amenities like microwaves and refrigerators.
Amenities
8.2
Indoor pool has limited hours and some maintenance is needed.
Value for Money
8.86
Good price for the overall quality of hotel services.
Food and Beverage
8.71
Breakfast is above average, though some confusion regarding what was included.
Overall Experience
9.18
Overall positive experiences noted, with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:46

Property Description

Mountain Views and Modern Comforts

Indoor Pool and Gym
The Four Points by Sheraton Galerias Monterrey boasts an indoor swimming pool and a gym, perfect for guests looking to stay active during their travels.

Delightful Dining Experience
Guests can savor an American breakfast at Las Mananitas Restaurant, starting their day on a delicious note.

Convenient Location and Easy Access
With proximity to the 85 and 54 Motorways, our hotel provides quick connections to Monterrey's center and Cumbres de Monterrey National Park, ensuring a well-rounded stay for all our guests.

Experience the perfect blend of relaxation and convenience at The Four Points by Sheraton Galerias Monterrey. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 773 reviews
Cleanliness: 8.71
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 8.86
Food and Beverage: 8.71
Overall Experience: 9.18
J
Joel • family_with_children • mx
8
2026-05-09 • via Nuitee
D
Dr Arturo A’ • family_with_children • mx
9
Pros:

Everything

Cons:

Nothing

2026-05-07 • via Nuitee
O
Oscar • couple • mx
8
Good stay, nice location.
Pros:

Well located property next door to Galerias monterrey Mall. Good parking.

Cons:

There was a dead bug at the room entrance. Clearly food that they fumigate but it should not be there.

2026-05-04 • via Nuitee
A
Arnoldo • family_with_children • mx
9
Muy confortable las habitaciones y muy tranquilas, no se oyen los ruidos exteriores
Pros:

No desayune por tener una cita medica muy temprano

Cons:

el agua de la regadera a las 6:00 A.M.M, salio fria

2026-05-04 • via Nuitee
R
Rodolfo • solo_traveller • mx
10
Pros:

La atencion y servicio

Cons:

Todo bien

2026-05-03 • via Nuitee
F
Fabrizio Zamora • extended_group • bo
8
Cómodo y limpio
Pros:

El personal de que está a cargo de desayuno muy mal educado, excepto un señor de lentes después el personal muy mal

2026-04-28 • via Nuitee
• family_with_children • mx
9
2026-04-25 • via Nuitee
C
Ceron Serralta • solo_traveller • mx
2
2026-04-19 • via Nuitee
P
Priscila • family_with_children • mx
8
Pros:

El desayuno

Cons:

Las almohadas no son muy cómodas

2026-04-07 • via Nuitee
J
Jeronimo • couple • bo
10
2026-04-07 • via Nuitee
L
Leslie • solo_traveller • us
10
2026-04-04 • via Nuitee
W
Walaa • extended_group • us
3
2026-04-04 • via Nuitee
C
Corral • couple • us
10
Excellent
2026-04-02 • via Nuitee
M
Martin • couple • bo
7
2026-04-02 • via Nuitee
R
Reyes Zepeda • family_with_children • mx
9
Pros:

Camas comodas

Cons:

Todo bien

2026-04-01 • via Nuitee
L
Luigi • solo_traveller • pe
2
2026-03-30 • via Nuitee
O
Osvaldo • family_with_children • mx
10
2026-03-28 • via Nuitee
X
Ximena • family_with_children • mx
6
Pros:

La ubicación

Cons:

Camas, baño, regadera, refri no enfrió hotel viejo

2026-03-20 • via Nuitee
J
Josué Antonio • family_with_children • mx
10
2026-03-17 • via Nuitee
O
Olga Rocio • family_with_children • mx
10
Pros:

Muy buena ubicación, almuerzo muy rico

Cons:

Moví la cama a la pared para que mi bb no se cayera y todo sucio el piso solo barren donde pasa la suegra 🤣

2026-03-17 • via Nuitee