Four Points by Sheraton Galerias Monterrey

Hotels
•
Four Points by Sheraton
8.9 (801 reviews)
Avenida Insurgentes 3961 Col. Vista Hermosa , Monterrey , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great staff
Comfortable rooms
Excellent location
Cons:
Limited pool hours
Need for more room keys
Some maintenance issues

Categories

Cleanliness
8.71
Rooms were clean, as mentioned in multiple positive reviews.
Service
9.68
Staff is described as friendly, helpful, and attentive in several reviews.
Location
9.22
Perfect location with access to restaurants and shopping.
Room Quality
8.67
Rooms are comfortable, with good amenities like microwaves and refrigerators.
Amenities
8.2
Indoor pool has limited hours and some maintenance is needed.
Value for Money
8.86
Good price for the overall quality of hotel services.
Food and Beverage
8.71
Breakfast is above average, though some confusion regarding what was included.
Overall Experience
9.18
Overall positive experiences noted, with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:46

Property Description

Mountain Views and Modern Comforts

Indoor Pool and Gym
The Four Points by Sheraton Galerias Monterrey boasts an indoor swimming pool and a gym, perfect for guests looking to stay active during their travels.

Delightful Dining Experience
Guests can savor an American breakfast at Las Mananitas Restaurant, starting their day on a delicious note.

Convenient Location and Easy Access
With proximity to the 85 and 54 Motorways, our hotel provides quick connections to Monterrey's center and Cumbres de Monterrey National Park, ensuring a well-rounded stay for all our guests.

Experience the perfect blend of relaxation and convenience at The Four Points by Sheraton Galerias Monterrey. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 801 reviews
Cleanliness: 8.71
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 8.86
Food and Beverage: 8.71
Overall Experience: 9.18
A
Alejandro • solo_traveller • us
10
2026-07-16 • via Nuitee
A
Anil • couple • za
6
Very expensive - there are much better Marriott
Pros:

Good location

Cons:

For a 4 star hotel - very old, poor breakfast options

2026-07-10 • via Nuitee
A
armendariz • solo_traveller • mx
10
Pros:

Muy limpio y cómodo

Cons:

Que solo haya desayuno

2026-07-09 • via Nuitee
T
TINGWEN • solo_traveller • cn
10
很好
Pros:

地理位置方便

Cons:

没有不满意的地方，都挺热情

2026-07-06 • via Nuitee
C
Christian • couple • ec
10
2026-07-06 • via Nuitee
G
Gustavo • extended_group • us
10
Compromiso familiar
Pros:

Exelente

Cons:

Nada

2026-07-03 • via Nuitee
C
claudia • solo_traveller • mx
8
Pros:

Esta cómodo el lugar

Cons:

El clima no funcionaba no estaba frío filtros tapado
Y focos fundidos

2026-06-30 • via Nuitee
A
Arely • solo_traveller • mx
10
Pros:

La ubicación y las instalaciones

Cons:

Todo bien

2026-06-30 • via Nuitee
T
Tshamutoma Daniel • solo_traveller • za
9
Pros:

Friendly staff

Cons:

None

2026-06-29 • via Nuitee
A
ALFONSO B RAMIREZ • family_with_children • mx
9
Muy satisfecho
Pros:

La atencion de room service

Cons:

No hubo asistencia para equipaje a la hora de check inn ni para el check out.

2026-06-29 • via Nuitee
C
Clara • solo_traveller • mx
10
2026-06-27 • via Nuitee
T
TAKASHI • extended_group • jp
10
2026-06-22 • via Nuitee
E
Edgar • solo_traveller • us
7
2026-06-20 • via Nuitee
R
Rbagundo • couple • mx
8
Pros:

TODO MUY BIEN

Cons:

EL SONIDO DEL CLIMA AUTOMATIZADO

2026-06-08 • via Nuitee
M
Mayra • solo_traveller • mx
10
2026-06-06 • via Nuitee
K
Kenia • couple • us
10
2026-06-06 • via Nuitee
A
Adrián • solo_traveller • mx
10
Pros:

Grab atención del personal

2026-06-04 • via Nuitee
D
Dominguez Gonzalez • family_with_children • mx
10
Pros:

La vista

Cons:

El estacionamiento

2026-06-03 • via Nuitee
C
Catalina Salazar Escamilla • couple • mx
9
Pros:

RESULTA QUE YO PAGUE RESERVA CON DESAYUNO INCLUIDO Y NO SE NOS PROPORCIONO EL DESAYUNA

2026-06-03 • via Nuitee
A
alejandra • couple • mx
10
2026-06-01 • via Nuitee