Four Points by Sheraton Galerias Monterrey

Hotels
•
Four Points by Sheraton
8.9 (746 reviews)
Avenida Insurgentes 3961 Col. Vista Hermosa , Monterrey , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great staff
Comfortable rooms
Excellent location
Cons:
Limited pool hours
Need for more room keys
Some maintenance issues

Categories

Cleanliness
8.71
Rooms were clean, as mentioned in multiple positive reviews.
Service
9.68
Staff is described as friendly, helpful, and attentive in several reviews.
Location
9.22
Perfect location with access to restaurants and shopping.
Room Quality
8.67
Rooms are comfortable, with good amenities like microwaves and refrigerators.
Amenities
8.2
Indoor pool has limited hours and some maintenance is needed.
Value for Money
8.86
Good price for the overall quality of hotel services.
Food and Beverage
8.71
Breakfast is above average, though some confusion regarding what was included.
Overall Experience
9.18
Overall positive experiences noted, with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:46

Property Description

Mountain Views and Modern Comforts

Indoor Pool and Gym
The Four Points by Sheraton Galerias Monterrey boasts an indoor swimming pool and a gym, perfect for guests looking to stay active during their travels.

Delightful Dining Experience
Guests can savor an American breakfast at Las Mananitas Restaurant, starting their day on a delicious note.

Convenient Location and Easy Access
With proximity to the 85 and 54 Motorways, our hotel provides quick connections to Monterrey's center and Cumbres de Monterrey National Park, ensuring a well-rounded stay for all our guests.

Experience the perfect blend of relaxation and convenience at The Four Points by Sheraton Galerias Monterrey. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 746 reviews
Cleanliness: 8.71
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 8.86
Food and Beverage: 8.71
Overall Experience: 9.18
E
Epitacio • extended_group • mx
10
2026-02-14 • via Nuitee
M
Miguel Xavier • family_with_children • br
7
Pros:

Quarto

Cons:

Café da manhã

2026-02-11 • via Nuitee
V
villamil • extended_group • mx
10
Thank you
Pros:

Location

2026-01-31 • via Nuitee
S
Saúl Armando • family_with_children • mx
10
2026-01-29 • via Nuitee
P
Pérez • extended_group • mx
10
2026-01-25 • via Nuitee
R
Rosario • family_with_children • mx
8
2026-01-23 • via Nuitee
J
jose • couple • us
8
Muy confortante
Pros:

Muy bueno

Cons:

Todo bien

2026-01-23 • via Nuitee
S
SERGIO • couple • co
10
Espectacular
Pros:

Todo me encantó

Cons:

Nada

2026-01-20 • via Nuitee
P
PEDRO • family_with_children • mx
10
confortable
Pros:

buen servicio del personal del restaurante y buena calidad de los alimentos todo excelente

Cons:

en lo personal que consumo demasiada agua que las botellas de agua sea por lo menos de un litro

2026-01-19 • via Nuitee
T
Tomoyuki • extended_group • jp
4
コスパがかなり悪い。部屋も暗い。
Pros:

大規模なショッピングモールに徒歩で行ける。街中にあり、利便性は高い。朝食はオーダーして定食が出てくるスタイルで、少々時間はかかるが美味しかった。

Cons:

冷蔵庫も電子レンジもない。まぁまぁのランクの部屋だったはずだが、少し広めのワンルームのアパート程度の広さ。昭和の時代の最低限のホテルといった感じ。
間接照明のような暗いライトがいくつかあるだけで、部屋は本当に暗い。２日間の忙しい滞在で部屋にいられなかったので耐えれたが、長期滞在は無理だと感じた。
それでいて価格は特に繁忙期とは思えない１月１４・１５日の２泊だが、２泊で日本円で８万円弱。コスパ悪すぎでしょ。ここはもう使わない。

2026-01-19 • via Nuitee
S
Sergio • solo_traveller • mx
10
Pros:

Ubicación

2026-01-19 • via Nuitee
L
Luna Soto • family_with_children • mx
10
Pros:

El personal es muy amable, el hotel es muy bonito y la ubicación es buena.

2026-01-17 • via Nuitee
P
Pablo • family_with_children • nz
7
Great locaton
Pros:

Location

Cons:

AC was way too noisy

2026-01-08 • via Nuitee
J
Jorge Octavio • extended_group • mx
9
simplemente lo mejor
Pros:

todo excelente

Cons:

nada

2026-01-06 • via Nuitee
L
Lizbeth • family_with_children • gt
10
Personal
Pros:

La habitación grande.

Cons:

Servicio del restaurante una señorita muy pesada y en recepción también.

La cafetera no servia.

Resto personal todo bien.

2025-12-30 • via Nuitee
A
Adrian • extended_group • us
1
2025-12-28 • via Nuitee
G
Gerardo • family_with_children • mx
10
2025-12-20 • via Nuitee
M
Mauricio Alejandro • solo_traveller • mx
10
2025-12-15 • via Nuitee
A
Antonio • family_with_children • mx
10
Excelente
Pros:

Ubicación y atención

Cons:

Todo me gustó

2025-12-15 • via Nuitee
O
Ordoñez • couple • mx
9
muy bien
Pros:

la Ubicacion

Cons:

El aparato de Aire Acondicionado demasiado ruidoso

2025-12-14 • via Nuitee