The Champlain Waterfront Hotel, an Ascend Collection Hotel

Hotels
•
Ascend Collection
8 (1117 reviews)
2 Front Street North , Orillia , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Cons:
Rude staff
Insufficient room cleaning

Categories

Cleanliness
7.71
The hotel was clean enough, but not spotless; common areas could use more attention.
Service
8.18
Some staff were accommodating, but others were reported as rude.
Location
9.22
Great location close to downtown and various restaurants.
Room Quality
7.67
Rooms were reported as comfortable but with issues such as cold temperatures.
Amenities
7.7
Basic amenities and some malfunctioning facilities noted.
Value for Money
8.16
Good value for the price considering location and facilities.
Food and Beverage
7.21
Breakfast was basic and had some service issues.
Overall Experience
8.18
Generally enjoyable stay with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:16

Property Description

Luxurious Accommodations
Experience a blend of comfort and style in our guest rooms equipped with modern amenities like a 49-inch LCD TV, Keurig coffee maker, and cozy fireplace in select rooms.

Convenient Location
Located near Lake Couchiching, our boutique hotel offers easy access to top attractions including Casino Rama and the Orillia Opera House, perfect for exploring Ontario's Lake Country.

Dining Excellence
Indulge in delicious meals at Fionn MacCool’s Restaurant on-site, providing a convenient dining option during your stay.

Book now at The Champlain Waterfront Hotel for a memorable getaway in Orillia.

Important information:

Please note this property does not have a elevator.

Breakfast will be grab-and-go until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 1117 reviews
Cleanliness: 7.71
Service: 8.18
Location: 9.22
Room Quality: 7.67
Amenities: 7.7
Value for Money: 8.16
Food and Beverage: 7.21
Overall Experience: 8.18
A
Anderson • couple • ca
4
2026-04-18 • via Nuitee
A
Amy • solo_traveller • ca
8
Pros:

linens and towels are clean and comfy

Cons:

insufficient parking spaces, might have to park somewhere else

2026-04-16 • via Nuitee
S
Scheel • couple • ca
8
satisfied
Pros:

every thing as exspected

Cons:

breakfast had issues but this was an exeption from past visits

2026-04-15 • via Nuitee
L
Leo • extended_group • ca
10
Exceptional value for your money, great location, comfortable, clean room
Pros:

Location to downtown, waterfront, restaurants

Cons:

Nothing to dislike

2026-04-13 • via Nuitee
M
Meghan • solo_traveller • ca
10
Pros:

Comfortable bed, clean room, well appointed, free parking, excellent location in the heart of old Orillia. Friendly staff.

Cons:

Tiny window in the 3rd floor room i started in. Room was small

2026-04-13 • via Nuitee
J
Joy • couple • ca
9
The room was smaller than I expected but was decorated nicely and it was clean..
Pros:

The location, the room and staff..

Cons:

Being on the second floor and having to navigate stairs.

2026-04-12 • via Nuitee
V
vanessa • solo_traveller • ca
8
Pros:

The room was clean & comfortable.
We also found the afternoon manager to be very helpful regarding changing our room & making restaurant suggestions.

Cons:

Parking was a bit tight.

2026-04-06 • via Nuitee
L
Lorraine • couple • ca
7
I would stay again with an up-graded room.
Pros:

The area was close to some restaurants. The room was quiet.

Cons:

If I am to go back, I would book a king-size bed. We had a queen-size bed. The room was small but comfortable. The parking lot was also small. The window was also small.,

2026-04-05 • via Nuitee
H
Heather • family_with_children • ca
10
Lovely historic hotel, very comfortable and clean, lovely staff!
Pros:

The hotel is completely charming, the room was very comfortable, quiet, and very clean. The beds and pillows were super comfortable, and all of the staff were extremely friendly and helpful. It was a lovely stay.

2026-04-05 • via Nuitee
J
Julie • extended_group • ca
6
2026-04-01 • via Nuitee
V
Vivian • couple • ca
9
This was a very nice hotel, conveniently located. We'll be back.
Pros:

The room was great and the bathroom exceeded expectations. There was a walk-in shower - no more climbing over a bathtub. Check-in was easy. The extra pet expense was a one-time fee and not a per pet fee.

Cons:

The parking lot was small. The overflow parking was just a block away which, while a bit inconvenient, was a nice walk up the main street.

2026-03-25 • via Nuitee
R
RJ • couple • ca
10
2026-03-23 • via Nuitee
N
Nevin • couple • ca
8
Cons:

Parking had to rely on my friends at the Legion

2026-03-23 • via Nuitee
S
Smeidia • solo_traveller • ca
7
2026-03-20 • via Nuitee
S
Smeidia • solo_traveller • ca
7
2026-03-20 • via Nuitee
G
GISELLA • family_with_children • ca
10
Pros:

Very friendly staff at the reception and Very clean room 👌

Cons:

They upgraded my room from basement to 2 floor,

2026-03-18 • via Nuitee
P
Peter • couple • ca
9
Small but comfortable rooms. Great value.
Pros:

Wonderful location to walking shopping and pubs! Have stayed many a time while in Orillia and love it.

Cons:

Clean, easy to get to friendly staff.

2026-03-18 • via Nuitee
K
Kelly • couple • ca
8
Easy, convenient and inexpensive.
Pros:

Nice lobby, great location.

Cons:

I didn’t love being in the basement. There also seemed to be some discolouring in the shower. Not sure exactly what it was.

2026-03-18 • via Nuitee
M
Melodee • couple • ca
10
2026-03-14 • via Nuitee
M
Melodee • couple • ca
10
2026-03-14 • via Nuitee