The Champlain Waterfront Hotel, an Ascend Collection Hotel

Hotels
•
Ascend Collection
8 (1205 reviews)
2 Front Street North , Orillia , ca

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Cons:
Rude staff
Insufficient room cleaning

Categories

Cleanliness
7.71
The hotel was clean enough, but not spotless; common areas could use more attention.
Service
8.18
Some staff were accommodating, but others were reported as rude.
Location
9.22
Great location close to downtown and various restaurants.
Room Quality
7.67
Rooms were reported as comfortable but with issues such as cold temperatures.
Amenities
7.7
Basic amenities and some malfunctioning facilities noted.
Value for Money
8.16
Good value for the price considering location and facilities.
Food and Beverage
7.21
Breakfast was basic and had some service issues.
Overall Experience
8.18
Generally enjoyable stay with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:16

Property Description

Luxurious Accommodations
Experience a blend of comfort and style in our guest rooms equipped with modern amenities like a 49-inch LCD TV, Keurig coffee maker, and cozy fireplace in select rooms.

Convenient Location
Located near Lake Couchiching, our boutique hotel offers easy access to top attractions including Casino Rama and the Orillia Opera House, perfect for exploring Ontario's Lake Country.

Dining Excellence
Indulge in delicious meals at Fionn MacCool’s Restaurant on-site, providing a convenient dining option during your stay.

Book now at The Champlain Waterfront Hotel for a memorable getaway in Orillia.

Important information:

Please note this property does not have a elevator.

Breakfast will be grab-and-go until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 1205 reviews
Cleanliness: 7.71
Service: 8.18
Location: 9.22
Room Quality: 7.67
Amenities: 7.7
Value for Money: 8.16
Food and Beverage: 7.21
Overall Experience: 8.18
C
Colleen • solo_traveller • ca
1
Disappointed beyond words!!!
Pros:

Absolutely the most disappointing hotel I've ever been to.

Cons:

From the greeting to the " basement room" he stated was all he had, we requested to see if 1st and he said " since Covid " we don't show rooms. 🫩 And he stated he was all alone in the building. but did put a " I'll be right back sign and showed us the dingy basement room, musty and with a small window with outside bars facing a brick wall. We declined and he said I have another I can show but it was disappointing to say the least!!! No refunds, no contact # for further discussion and NO RESPONSE FROM BOOKING TO DISCUSS. DISAPPOINTING to read previous reviews on booking as I depend on those to choose my stay. Parking is about 2 streets away as the 15 spots by hotel are full, we were told after we circled the hotel 3 times searching. D I S A P P O I N T E D !!!!!!!!

2026-07-03 • via Nuitee
A
Andrew • family_with_children • ca
7
2026-07-03 • via Nuitee
S
Sean • couple • ca
10
Pros:

Darcell at the front desk was so friendly and helpful making our stay wonderful😃

2026-07-02 • via Nuitee
M
Middlemiss • solo_traveller • ca
7
Great location
Pros:

The hotel location.

Darcelle at reception was amazing, very accomodating and nice.

Cons:

There was no hot food for breakfast when we were there on June 28.

2026-07-02 • via Nuitee
O
Oksana • couple • ca
10
We return every year because this is the perfect place for a relaxing near the beach vacation.
Pros:

Beautiful hotel in the beautiful place in my lovely Orilia

Cons:

Nothing. It’s so good

2026-07-01 • via Nuitee
A
Anne • family_with_children • ca
9
Would stay again.
Pros:

Room was excellent. Lots of choices for breakfast. Clean hotel.

Cons:

We did not like having to take the stairs from the parking lot.

2026-06-28 • via Nuitee
D
Donato • couple • ca
1
Pros:

We did not spend the night it was dark dirty smelly muggy.

2026-06-28 • via Nuitee
R
Robert • solo_traveller • ca
7
Pros:

It was right down town. Easy to get around.

Cons:

The parking was not on site.

2026-06-27 • via Nuitee
K
Khadija • solo_traveller • ca
8
2026-06-26 • via Nuitee
M
Meulensteen • couple • ca
9
Great location, staff and service.
Pros:

Location was great, staff were very friendly and it was a pet friendly place.

2026-06-26 • via Nuitee
C
Carol • family_with_children • ca
10
2026-06-22 • via Nuitee
P
Patti • couple • ca
5
It was ok..not a great area of town, especially around the nearby Tims
Cons:

The room was incredibly small ..the bathroom window as it rained and makeup bag got wet

2026-06-20 • via Nuitee
C
Claude • couple • tc
6
Pleasant
Pros:

Location

Cons:

Room we were in was very small

2026-06-19 • via Nuitee
P
Patricia • solo_traveller • br
10
Muito bom
Pros:

Excelente localização, quarto amplo e confortável, ótimo banheiro

Cons:

Café da manhã básico

2026-06-18 • via Nuitee
S
Sandra • solo_traveller • ca
10
Boutique Hotel in the heart of Orillia
Pros:

Love everything about this cute boutique Hotel
The walk in shower was wonderful

Cons:

Toilet was too low for anyone over 5 ft or didn't practice daily squats
This is my only complaint

2026-06-18 • via Nuitee
M
Mary • solo_traveller • us
9
2026-06-18 • via Nuitee
N
Neli • solo_traveller • ca
6
2026-06-17 • via Nuitee
J
Johm • solo_traveller • ca
8
Pros:

Comfortable bed, hotel location

Cons:

Room very small and dated
Breakfast was average at best

2026-06-17 • via Nuitee
C
Carlos • solo_traveller • co
10
Pros:

Ubicacion

Cons:

Que limpien más seguido

2026-06-15 • via Nuitee
J
Jasminka • couple • ca
7
It’s clean , beds comfortable, staff helpful
Pros:

Location is great just walking distance to the lake , close to restaurants.

Cons:

Room had small window and it was covered with overgrown bushes from outside .

2026-06-15 • via Nuitee