Comfort Inn & Suites Mount Pocono

Hotels
•
Comfort
7.7 (737 reviews)
3189 Route 940 , Mount Pocono , US
+1 570-839-9282

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very clean rooms
Good/central location
Comfortable rooms (when beds are adequate)
Pool and hot tub available (positive when functioning)
Some polite/helpful staff interactions
Cons:
TV issues (poor picture, limited channels, remote problems)
Front desk/service problems (unprofessional behavior, ignored requests)
Uncomfortable beds causing back pain for at least one guest
Hot tub malfunction reported
Breakfast issues (cold food, limited/refill problems, limited non-pork options)
Housekeeping lapses (towels not refreshed)
Room access/keycard reliability problems

Categories

Cleanliness
9.3
Multiple reviewers repeatedly praised the rooms as very clean and comfortable; overall cleanliness is a strong positive.
Service
6.5
Mixed reports: some staff described as polite, but notable complaints about a front desk agent being unprofessional and failing to assist with room issues.
Location
9.4
Consistently called out as a strong point — several guests noted the location was 'on point' and very convenient.
Room Quality
5.8
Multiple issues reported: uncomfortable beds causing back pain, fuzzy TV picture/limited channels, remote and door-key reliability problems — overall below average.
Amenities
7
Mixed: pool and hot tub are positives when working, but at least one report of the hot tub not working and breakfast selections/refills were lacking.
Value for Money
7.7
Standard quality for this hotel tier.
Food and Beverage
7
Breakfast described as fair but with issues (cold items, limited selections, suggestions for more non-pork options); generally adequate but could improve.
Overall Experience
8.9
Overall guests found the hotel clean, comfortable and well-located, but service lapses and room-quality issues (beds, TV) tempered the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Convenient Location and Nearby Attractions
Located in the heart of the Pocono Mountains, the Comfort Inn & Suites hotel offers easy access to popular attractions like Pocono Raceway, Camelbeach Waterpark, and Peddler's Village. Outdoor enthusiasts will love the proximity to Bushkill Falls and Delaware Water Gap National Recreation Area.

Amenities for Every Guest
Enjoy a free breakfast, indoor heated pool, hot tub, fitness room, and game room during your stay. Business travelers will appreciate the spacious work areas, high-speed Internet, and meeting rooms available at the business center.

Comfortable Rooms and Additional Features
Each guest room is equipped with essential amenities like coffee makers, hair dryers, and safes. Some rooms even come with microwaves for added convenience. Laundry facilities and a public safe are also available on-site.

Book your stay at the Comfort Inn & Suites for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVP

Location

Guest Reviews

7.7
Based on 737 reviews
Cleanliness: 9.3
Service: 6.5
Location: 9.4
Room Quality: 5.8
Amenities: 7
Value for Money: 7.7
Food and Beverage: 7
Overall Experience: 8.9
A
Anthony • couple • us
3
Not happy
Pros:

Location was good

Cons:

Elevator not working. On 2nd floor no help. Outside lights flickering on and off. Not safe. No view from windows due to machinery blocking it. Tub drain clogged.

2026-11-07 • via Nuitee
S
Sincere • couple • us
10
2026-11-04 • via Nuitee
E
Edward • family_with_children • us
9
2026-10-31 • via Nuitee
S
Stacy • solo_traveller • us
10
2026-10-29 • via Nuitee
J
Jeffrey • couple • us
10
Pros:

Very clean and comfortable good location

Cons:

Television pictures Was not great not many channels to watch

2026-10-29 • via Nuitee
M
Michael • family_with_children • us
10
Marvelous hotel
Pros:

Everything, a perfectly comfortable and very clean hotel

Cons:

I think turkey or chicken sausage should be a part of the breakfast. Non pork eaters will be happy

2026-10-27 • via Nuitee
B
Bruce • couple • us
9
2026-10-27 • via Nuitee
W
william • couple • us
6
Clean facility and good location. Amenities and housekeeping could be better.
Pros:

Fair breakfast. Selections not refilled eg waffle batter.

Cons:

Housekeeping did not refresh towels during two day stay,

2026-10-26 • via Nuitee
W
Warren • couple • us
5
Good except for the tv problem.
Pros:

Location

Cons:

Had trouble with working the tv remote, the front desk told us twice he would come to our room to help us, total ignored us and never showed. I was without tv for the first night.

2026-10-24 • via Nuitee
G
Goldie • couple • us
8
2026-10-22 • via Nuitee
R
Rick • couple • us
8
Cons:

hot tub not working

2026-10-20 • via Nuitee
D
Dean • couple • us
2
2026-10-20 • via Nuitee
S
Sara • family_with_children • us
1
Won’t be going there again
Pros:

Location was on point and very clean

Cons:

The staff was horrible. Guy at the front desk does not handle situations professionally and likes to run his mouth, especially in front of children.

The beds were horrible. My back is still hurting two days later.

2026-10-18 • via Nuitee
K
Karl • solo_traveller • us
8
2026-05-16 • via Nuitee
C
Cheryl • couple • us
6
2026-05-15 • via Nuitee
S
Skeahan • family_with_children • us
8
2026-05-14 • via Nuitee
A
Ada • couple • us
10
Great
Cons:

Breakfast could have been a little warmer.

2026-05-12 • via Nuitee
B
Barth • solo_traveller • us
7
Comfortable
Pros:

Location is good. Going to be real nice when the remodeling is done.

Cons:

TV in room was somewhat fuzzy. Door keys didn’t work all the time.

2026-05-11 • via Nuitee
D
Diana • couple • us
8
2026-05-11 • via Nuitee
W
Wendy • couple • us
9
Clean and comfortable!
Pros:

Clean comfortable rooms. Great location.
The staff was polite. The pool and hot tub were very nice!

2026-05-08 • via Nuitee