Seminole Hard Rock Hotel and Casino

Hotels
•
Hard Rock
8 (776 reviews)
1 Seminole Way, Hollywood, Florida, 33314 , Hollywood , US
1-954-327-7625

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Pets allowed

Facilities

Full-service spa
Fitness facilities
Express check-out
Newspapers in lobby (surcharge)
Health club
Nightclub
Free WiFi
24-hour front desk
Terrace
Luggage storage
See all facilities

Review Highlights

Pros:
Great service from staff
Fun casino experience
Cons:
Poor customer service on billing
Unpleasant atmosphere from some staff

Categories

Cleanliness
7.14
Clean hotel but complaints about inconsistent pricing imply mixed experiences.
Service
9.11
Attentive staff mentioned, with specific praise for banquet and front desk.
Location
8.15
Location perceived as good for guests, though no details provided.
Room Quality
8.1
Room received mixed feedback, generally satisfactory for gambling guests.
Amenities
8.63
Casino and restaurants praised for quality and fun.
Value for Money
6.59
Issues with overcharging and inconsistent discounts affect perceived value.
Food and Beverage
8.14
Restaurants are noted as amazing, contributing positively to overall stay.
Overall Experience
8.11
Positive experiences overshadowed by service and value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 15:14

Property Description

Luxurious Spa and Pools
Indulge in massages and body treatments at the full-service spa. Take a dip in one of the 3 outdoor swimming pools for ultimate relaxation.

Dining and Entertainment
Enjoy poolside views at Kuro restaurant or opt for 24-hour room service. Unwind at one of the 3 bars/lounges with a refreshing drink.

Convenience and Events
Benefit from complimentary Wi-Fi, concierge services, and gift shops. With vast event space and 32 meeting rooms, this hotel is perfect for hosting gatherings.

Book your stay at Seminole Hard Rock Hotel and Casino now for a sublime experience in Hollywood.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • A car is recommended for transportation to and from this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLL

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • Pets

    Pet max weight (per pet) in lb is 40

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

8
Based on 776 reviews
Cleanliness: 7.14
Service: 9.11
Location: 8.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 6.59
Food and Beverage: 8.14
Overall Experience: 8.11
H
Helen • couple • us
9
We booked a room at the hotel after watching a venue. Although pricey, the room was comfortable and had all the amenitie
Pros:

Convenient as we stayed at the hotel after seeing a concert.

Cons:

Room prices are very high. Difficult to find a parking space.

2026-03-06 • via Nuitee
M
Matias • family_with_children • ar
7
2026-03-04 • via Nuitee
D
Donna • couple • us
6
Not coming back!!
Pros:

We came to the property at 1 o’clock asking for early check-in. Check-in is supposed to be at 4 o’clock and we did not receive our room till 5:15 PM and we had a 530 reservation at Kuro which was totally sold out so we could not move our time till later, which means we had to come in our travel clothes and had no time for a shower and no sense of urgency. I finally asked to see the manager and lo and behold he came up with two rooms and then proceeded to give us 1 PM. Check out unacceptable further to it the smoking and smelling like a big cigarette and all your clothing having to go in a plastic bag the following day to go home is disgusting. They need to do something about the housekeeping on the floors, especially in the elevator entrance areas where the baseboards are absolutely filthy nowhere near the caliber of a five star hotel thank you.

Cons:

You could hire enough staff to support the amount of rooms that you’ve sold so that you have a proper check-in unacceptable that I have to travel all day and then go to dinner in my same clothing because we would’ve lost our reservation and then spend $1200 on a room despicable!!!

2026-03-01 • via Nuitee
M
Mitchell • couple • us
8
We had fun but could not stand the smoke smell.
Pros:

Convenience for show

Cons:

Too crowded and Smokey

2026-02-28 • via Nuitee
M
Marc • couple • lu
8
2026-02-27 • via Nuitee
D
David • solo_traveller • ae
1
Pros:

Nothing

Cons:

The service, attidute of staff, old property

2026-02-26 • via Nuitee
V
V2553CJangies • Couples • Naples, Florida
4
Disgusting and disappointing
Pros:

We went for my husband's 66th birthday and also Valentine's Day. Our room was really nice this time we had a pool view. One King room, one night $1,126.38. The dining is excellent at the 4 restaurants we have eaten at also. Council Oak, Cipresso, Bae, Sports Bar, and the Hard Rock cafe. We have seen 6 concerts in the past 3 years there. All are wonderful except the smoking that is allowed throughout just ruins the experience. My husband has acute asthma and I suffer with severe allergies. There should be a designated smoking area for smokers only. There are dogs, children, adults, and elderly that have to breathe in this toxic air. Why is this allowed? Why not have a designated smoking room for these people that chose to kill themselves with cigarettes and cigars. Only 11% of the population smoke so that leaves 89% that do not smoke. We pay high premium to be in a nice place for entertainment and dining . So why is this allowed? We also parked on the 3rd floor parking garage because of the early check out at 11:00 so we could spend the day at the casino today, we brought our luggage back to the car and came back in. The human urine smell was so strong, I actually gagged walking back to the elevator and I threw up in the trash can. Also there was a broken glass bottle that was left behind with clear glass scattered about. Why hadn't this gotten cleaned up? Why hasn't this garage which is filthy been pressure washed? Is there no one inspecting?

2026-02-15 • via Tripadvisor
L
Laurie • couple • us
6
2026-02-13 • via Nuitee
R
Rob • couple • us
7
2026-02-09 • via Nuitee
H
H8658DRmaryb • Couples • Kane, McKean County, Pennsylvania
10
Great change of pace from usual Florida destinations.
Pros:

This is a great casino/resort. Very easy to get to as it’s right off route 4 on the eastern side of Tampa. On a busy day take the first parking space you come to. Our room was ready at 2 pm and it’s a marvelous place. The 12th floor had a great view of the pool/route 4 and Tampa. We had lunch and dinner at the grill and Italian restaurant
Both were excellent. There was a huge variety of machines and payouts were typical of any downtown Vegas casino and better than the strip. Thanks to all the wonderful employees especially the housekeepers!

2026-02-08 • via Tripadvisor
J
JosephS369 • Solo travel • Rehoboth Beach, Delaware
4
Pit Boss said Ultimate Texas Holem Card Shufflers May Be Rigged
Pros:

I was playing Ultimate Texas Holdem last night and I noticed that the dealers were dealing their cards first before the players. This is the only casino that I’ve been to where this is the case. Anyone can do a quick search and see this is not the proper sequence. Players are supposed to get their cards first and dealer gets their cards last. I told the pit boss that it’s not the proper way of dealing the cards with the reason being that the automatic shufflers can be programmed to give the best cards first and beat all subsequent cards dealt to the players. The pit boss confessed that the automatic shufflers likely are programmed, meaning the cards are not random. I was dumbfounded. If you’re going to computerize a table game that needs to be disclosed upfront. The expectation is when you sit down at a table game that there is a house edge, but not that the house is controlling the cards. That is cheating and dishonest.

2026-01-26 • via Tripadvisor
R
Rob • couple • us
10
2026-01-26 • via Nuitee
N
Nicolas • couple • fr
9
Très bon séjour
Pros:

Les infrastructures sont très bien

2026-01-24 • via Nuitee
R
Russ • couple • us
7
Potential to be great place.
Pros:

Location was great.

Cons:

Smoking. Overpriced shops. Food court people were awful. Most people there don't give a shit if you are there or not. Not welcoming at all for the prices you charge. More welcome at a Holiday Inn.

2026-01-22 • via Nuitee
B
Bennett • couple • us
10
It was an amazing experience
Pros:

It’s a beautiful resort

Cons:

There was nothing I didn’t like

2026-01-20 • via Nuitee
F
FREDERIC • family_with_children • fr
1
2026-01-20 • via Nuitee
R
Rafael • family_with_children • us
9
2026-01-19 • via Nuitee
E
Evelyn • family_with_children • us
10
2026-01-19 • via Nuitee
T
Tammy • extended_group • us
10
Wonderful will be back
Pros:

Location was perfect. Dining options were amazing.

Cons:

I was a little disappointed in the shopping options

2026-01-19 • via Nuitee
B
Barbara • extended_group • us
10
2026-01-19 • via Nuitee