Seminole Hard Rock Hotel and Casino

Hotels
•
Hard Rock
8 (776 reviews)
1 Seminole Way, Hollywood, Florida, 33314 , Hollywood , US
1-954-327-7625

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Pets allowed

Facilities

Full-service spa
Fitness facilities
Express check-out
Newspapers in lobby (surcharge)
Health club
Nightclub
Free WiFi
24-hour front desk
Terrace
Luggage storage
See all facilities

Review Highlights

Pros:
Great service from staff
Fun casino experience
Cons:
Poor customer service on billing
Unpleasant atmosphere from some staff

Categories

Cleanliness
7.14
Clean hotel but complaints about inconsistent pricing imply mixed experiences.
Service
9.11
Attentive staff mentioned, with specific praise for banquet and front desk.
Location
8.15
Location perceived as good for guests, though no details provided.
Room Quality
8.1
Room received mixed feedback, generally satisfactory for gambling guests.
Amenities
8.63
Casino and restaurants praised for quality and fun.
Value for Money
6.59
Issues with overcharging and inconsistent discounts affect perceived value.
Food and Beverage
8.14
Restaurants are noted as amazing, contributing positively to overall stay.
Overall Experience
8.11
Positive experiences overshadowed by service and value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 15:14

Property Description

Luxurious Spa and Pools
Indulge in massages and body treatments at the full-service spa. Take a dip in one of the 3 outdoor swimming pools for ultimate relaxation.

Dining and Entertainment
Enjoy poolside views at Kuro restaurant or opt for 24-hour room service. Unwind at one of the 3 bars/lounges with a refreshing drink.

Convenience and Events
Benefit from complimentary Wi-Fi, concierge services, and gift shops. With vast event space and 32 meeting rooms, this hotel is perfect for hosting gatherings.

Book your stay at Seminole Hard Rock Hotel and Casino now for a sublime experience in Hollywood.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • A car is recommended for transportation to and from this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLL

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • Pets

    Pet max weight (per pet) in lb is 40

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

8
Based on 776 reviews
Cleanliness: 7.14
Service: 9.11
Location: 8.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 6.59
Food and Beverage: 8.14
Overall Experience: 8.11
R
Radi • couple • us
10
2026-07-11 • via Nuitee
D
Debra • couple • us
8
Nice vacay
Cons:

Too Smokey in parts
Bathroom did not have a door to close it off from the room

2026-07-08 • via Nuitee
L
Lizel • couple • us
10
amazing
Pros:

I enjoyed the excellent customer service, the quiet atmosphere, and the convenient location, the cleanliness, comfortable accommodations, The hotel was clean, the staff were welcoming, and the restaurant served excellent food

Cons:

nothing

2026-07-08 • via Nuitee
אמסלם • couple • il
10
צוות מעולה מקום יפה שרות מציון
Pros:

מיקום משעמם

Cons:

הכול מעולה היה

2026-07-07 • via Nuitee
L
Luis • family_with_children • us
9
2026-07-06 • via Nuitee
L
Ledesma lugo • solo_traveller • us
10
Pros:

Todoooooo me gusto el lugar el personal la calidad

2026-06-30 • via Nuitee
N
Noushad • solo_traveller • om
10
2026-06-26 • via Nuitee
R
robert • couple • gb
10
2026-06-26 • via Nuitee
R
Rafaella • family_with_children • br
8
2026-06-26 • via Nuitee
J
JULIEN • couple • fr
9
Magnifique. À refaire
Pros:

Tout!!! Magnifique, bien organisé, tout était attrayant

Cons:

Rien

2026-06-25 • via Nuitee
D
dianne_tjm • Friends getaway • Central Florida, Florida
8
Fun visit
Pros:

Our stay is good but I think the service is lacking its 4 of us in the room.but they only provided for 2 person 2 small bottles of water and 2 robes the staff are nice and friendly though, we bought water at the food court and its 4$ per bottle.
Lots of shops to walk around casino are open.24/7 it's fun a lot of things to do id your not a gambler, swimming pool everywhere the best part was the light show for 10mins at 9pm. Will come back again.

2026-06-24 • via Tripadvisor
S
Safari44775421274 • Couples
2
Incredible property, service that doesn’t care
Pros:

The property has enormous potential and the food and retail are genuinely world-class — restaurants and shops are first-class. But the hotel operation doesn’t match the price, and the service failed at nearly every touchpoint.
I requested my car at valet and they forgot entirely — it only came after I escalated to a supervisor. The concierge was unreachable for a cabana, so I was pushed to a call center, held ~20 minutes, then offered a cabana on the “old pool” (their words) with zero sense of care or value. I called the spa and no one answered.
On top of that, for a room near $1,000 a night the amenities feel like a property at a third of the price, and standard rooms don’t even have a bathtub — only a few suites do.
The bones of this place are world-class; the management and guest service are not. Fix the service and the room value and this is a 5-star stay. Right now it isn’t.

2026-06-20 • via Tripadvisor
S
Steven • solo_traveller • us
9
Pros:

You dont need to leave.

Cons:

A little 🚬 smokey.

2026-06-16 • via Nuitee
Y
Yogev • family_with_children • il
10
2026-06-15 • via Nuitee
C
Charles • couple • ky
7
2026-06-14 • via Nuitee
B
Budnik • couple • cl
1
No volvería a ese hotel
Pros:

La cama muy buena igual que el baño pero estaba en la suite.

Cons:

La limpieza. Dejaron el café del día anterior igual los papeles del jabón en el mismo lugar. No rellenaron lo usado

2026-06-11 • via Nuitee
J
Jerzy • couple • pe
5
Cons:

La atencion PESIMA

2026-06-10 • via Nuitee
C
Climber115163 • Couples • Florida
2
Don't bother you can do better!
Pros:

Wife and I have never been there and after doing so will never come back! Wound up getting sick from eating lunch at the buffet food was grossly overcooked and lackluster. Then 2 hours later walked out with empty wallet from the slot machines taking it all we never won anything once! Unlike Vegas where they have rules hard Rock has zero payout regulations so all they do is take your money! Oh the hotel is beautiful walk around and look take pictures but don't open your wallet and don't eat this food unless you want to be sick.

2026-06-07 • via Tripadvisor
C
Christie • couple • us
10
2026-06-07 • via Nuitee
T
tnjr2019 • Couples • Floral Park, Long Island, New York
10
Love the Guitar Hotel
Pros:

This was our third time to the Hard Rock Guitar Hotel. I love the gambling and wife loves the pool and spa. Saw a show and had two great dinners, Itialian and steak house. Nice to just camp out for a few days and have everything onsite. Will go back again

2026-06-03 • via Tripadvisor