Super 8 by Wyndham Columbia East

Hotels
•
Super 8
5.5 (587 reviews)
5700 Freedom Drive , Columbia , US

Children allowed

Facilities

WiFi available
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Convenient location (multiple mentions)
Affordable price / good value for money
Some guests praised the continental breakfast and waffles
One guest reported a heated pool
Wi‑Fi worked for some guests
A few guests reported the room was clean
Cons:
Roaches and other bugs reported repeatedly
Dirty rooms, stains and strong unpleasant odors
Poor/misleading customer service (room intrusion, cancelled reservations, management not responsive)
Limited or poor breakfast offerings and no reliable coffee
Amenities unavailable or broken (pool closed, no ironing board, wifi outages, door/key sensor issues)
Outdated room fixtures, flaking tubs and old appliances

Categories

Cleanliness
2
Multiple reviews note roaches, stains on linens and towels, strong smells (marijuana, dog), bugs in the refrigerator and generally dirty rooms — serious cleanliness problems.
Service
5
Service is mixed-to-poor: reports include staff walking into rooms unannounced, loud/unprofessional behavior, cancelled reservations without notice and management not resolving complaints; occasional normal interactions but inconsistent overall.
Location
10
Consistently praised for a convenient location; several guests explicitly cited proximity to establishments and good access as a positive.
Room Quality
3
Rooms described as outdated with flaking tubs, old appliances, missing amenities (no coffee maker, no ironing board), odors and visible stains — below expected standard.
Amenities
3
Amenities are unreliable or lacking: multiple reports of the pool being closed, wifi outages, no in-room coffee or backup coffee service, and other missing/broken items.
Value for Money
8
Several guests explicitly state the price-to-quality was reasonable ('calidad-precio es bueno', good price); despite shortcomings some felt the rate matched their expectations.
Food and Beverage
7
Food reviews are mixed: many complaints about limited breakfast options and lack of hot items, but a number of guests enjoyed the continental offerings and praised the waffles.
Overall Experience
6
A mixed overall impression: strong positives on location and value are offset by major negatives in cleanliness, room quality and inconsistent/poor service, resulting in a below-excellent but not entirely unacceptable stay for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Welcome to Super 8 by Wyndham Columbia East!

Convenient Location: Situated just 11 km from Faurot Field, our 2-star hotel in Columbia, Missouri offers easy access to the area's attractions.

Relaxing Amenities: Enjoy our air-conditioned rooms with private bathrooms, perfect for unwinding after a busy day. Take advantage of our hot tub to relax and rejuvenate during your stay.

Exceptional Service: Our 24-hour front desk ensures that you receive assistance anytime you need it, making your stay with us hassle-free.

Book now for a comfortable and convenient stay at Super 8 by Wyndham Columbia East!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: COU

Location

Guest Reviews

5.5
Based on 587 reviews
Cleanliness: 2
Service: 5
Location: 10
Room Quality: 3
Amenities: 3
Value for Money: 8
Food and Beverage: 7
Overall Experience: 6
N
Nidra • solo_traveller • us
2
I'll never stay there again id like to sue
Pros:

The front desk clerk just walked in my room thank God I had the latch on or he would hv seen my naked body instead of sliding note in door stating thy would b spraying he juss walked in when confronted he called me 😹s very loudly then after that roaches aints were EVERYWHERE I told management about incident NOTHING WAS DONE

Cons:

Customer service tub was flaking cause the surface was old so couldn't enjoy my bath

2026-10-17 • via Nuitee
R
Ryan • solo_traveller • us
3
Cons:

Very outdated and dirty. Old appliances in room, no coffee maker in room, room smelled like marijuana, stains on the covers and ceiling.

2026-10-15 • via Nuitee
D
Damir Garcia • family_with_children • es
8
2026-10-15 • via Nuitee
A
Adam • family_with_children • us
1
Booked room arrived cockroach in room asked for refund was told I would get it and still haven’t
2026-10-15 • via Nuitee
W
Warring • family_with_children • us
1
Pros:

Price

Cons:

Everything was dirty and roaches hiding.

2026-10-13 • via Nuitee
C
Charles • couple • us
2
2026-10-10 • via Nuitee
E
Evan • couple • us
1
They are terrible people who cancel rooms and raise their prices by 2-3 times the original amount.
Pros:

The cancelled our reservation without notifying us. This happened to multiple people we saw there.

Cons:

The cancelled our reservation without notifying us. This happened to multiple people we saw there.

2026-10-08 • via Nuitee
S
STEPHANIE • couple • us
1
2026-10-07 • via Nuitee
P
Patrick • couple • us
4
2026-10-07 • via Nuitee
E
Elisha • solo_traveller • us
10
Pros:

Room, breakfast,location

2026-09-16 • via Nuitee
D
Debra • solo_traveller • us
7
Still not Improved!?
Pros:

They obviously put lipstick on a pig by updating the paint!

Cons:

There are homeless still lurking about the property. And the wifi was down & no coffee in the morning! All breakfast had was cereal, toast & waffles!? No fruit or protein (not even peanut butter to put on the toast??) Could you not invest in a simple back up coffee maker to supply guests w coffee on their way out the door to travel?

2026-09-16 • via Nuitee
A
Amy • extended_group • us
5
Cons:

Pool was closed
Several breakfast items werent available

2026-09-13 • via Nuitee
T
Turner • solo_traveller • us
1
2026-09-06 • via Nuitee
T
Turner • solo_traveller • us
2
2026-09-06 • via Nuitee
S
Stephan • solo_traveller • us
3
2026-09-04 • via Nuitee
R
Riley • solo_traveller • us
6
Pros:

Location

Cons:

I seen baby roaches

2026-09-01 • via Nuitee
D
Dennis • couple • us
6
It was sufficient.
Pros:

I did not get a chance to try out or eat breakfast, therefore I will not rate it. I do like the the location.

Cons:

I did not like there was no ironing boards in the rooms.

2026-09-01 • via Nuitee
H
Hatton • extended_group • us
10
I will be back
2026-08-29 • via Nuitee
J
Jessica • family_with_children • us
7
It was decent.
Pros:

Location

Cons:

Most the staff wasn’t very friendly or helpful and the breakfast option wasn’t good…there also wasn’t enough pillows or blankets …

2026-08-26 • via Nuitee
T
Troy • solo_traveller • us
7
Pros:

It was clean

Cons:

The breakfast was not good

2026-08-24 • via Nuitee