Holiday Inn Express Hotel & Suites Emporia by IHG

Hotels
Holiday Inn Express
8.4 (974 reviews)
1350 West Atlantic Street , Emporia , us

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Breakfast quality
Cons:
Noise levels
Bed comfort issues
Slow WiFi

Categories

Cleanliness
7.81
Generally clean, but noted issues with stains and dirty hallways.
Service
9.78
Staff received high praise for kindness and helpfulness.
Location
8.82
Convenient location off I-95 with nearby amenities.
Room Quality
7.77
Quality varied, with some complaints about bed comfort.
Amenities
7.8
Basic amenities with some equipment not working.
Value for Money
7.76
Considered expensive given the comfort level received.
Food and Beverage
8.81
Good breakfast options, though some items needed to be warmer.
Overall Experience
8.68
Overall experience was positive, with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:15

Property Description

Classically Furnished Rooms with Modern Amenities
Experience comfort and convenience at the Holiday Inn Express Hotel & Suites Emporia. Our rooms are designed with your needs in mind, offering free Wi-Fi, flat-screen cable TV, and a spacious work desk.

Relaxation and Recreation
Unwind in our indoor pool or rejuvenate in the hot tub after a long day of travel or work. Keep up with your fitness routine in our on-site fitness room, available for all guests to use.

Convenient Location and 24/7 Services
Located just 6 miles from the Emporia-Greensville Regional Airport, our hotel is easily accessible. With a 24/7 business center and front desk, we are always here to assist you. Don't forget to start your day right with our complimentary breakfast.

Book your stay at the Holiday Inn Express Hotel & Suites Emporia for a memorable and relaxing experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 974 reviews
Cleanliness: 7.81
Service: 9.78
Location: 8.82
Room Quality: 7.77
Amenities: 7.8
Value for Money: 7.76
Food and Beverage: 8.81
Overall Experience: 8.68
S
Stephen extended_group gb
9
Worth the money
Pros:

The property has a superb breakfast. Unlimited coffee all day which was awesome.

Cons:

Humming noise from what I think was the air con. Went on all night.

2026-08-28 via Nuitee
S
Sharon extended_group us
8
Although it was right off of 95, it was the last hotel down the road. Had to make go down the road the opposite of 95 an
Pros:

Right off of 95

Cons:

No food places in walking distance after a long drive. Smushed bugs in the lobby -eventually cleaned up

2026-08-24 via Nuitee
C
Cleaver solo_traveller us
10
Pros:

Easy check in. Night manager was very friendly. Very quiet and safe.

Cons:

Nothing. Everything was great

2026-08-21 via Nuitee
T
Terry couple us
10
2026-08-14 via Nuitee
N
Nierges couple us
10
2026-08-14 via Nuitee
N
Nissan family_with_children il
8
2026-08-12 via Nuitee
D
Desiree solo_traveller us
9
2026-08-07 via Nuitee
S
Sanchez family_with_children us
8
2026-08-05 via Nuitee
D
Dionne couple us
2
Pros:

It was ok except the pool.

Cons:

I stayed at the Holiday Inn Express & Suites Emporia, VA from 7/31–8/3/2026. Overall, the hotel itself was nice; however, the swimming pool was extremely disappointing and unacceptable.

The pool was in deplorable condition. It was visibly dirty, the water was brown, and it had a strong unpleasant odor. My five grandchildren, ranging in age from 7 to 14, were unable to swim and were very upset. It was especially disappointing given that this is an indoor pool and we expected it to be clean and properly maintained.

I am shocked that the pool was allowed to be in such poor condition. This experience significantly impacted our stay, and I feel it does not reflect the standards that should be associated with your brand. At minimum, the pool should have been closed until properly cleaned and treated, as this situation feels misleading and unacceptable.

We were very disappointed with this aspect of our visit, and I believe management should address this issue seriously to ensure it does not happen again. I will be contacting corporate to report our experience.

2026-08-04 via Nuitee
J
Jesus R family_with_children us
1
DONT GO THERE.!!
Pros:

HORRIBLE NOISE , DRUNK PEOPLE BANGING ON THE DOOR … HORRIBLE

Cons:

SCARY .. HAVING DRUNK PEOPLE BANGING ON THE DOOR I HAD TO KIDS WITH ME .. VERY UNSAFE

2026-08-03 via Nuitee
B
Bryon family_with_children us
8
2026-08-02 via Nuitee
T
Tom solo_traveller us
7
Pros:

Very good breakfast. Nice selection. Love the coffee

Cons:

Staff was melancholy and seemed angry and very unfriendly. The Hospitality business did not seem to be a good fit for the staff at the front desk.

2026-07-23 via Nuitee
S
Susan couple us
8
2026-07-23 via Nuitee
M
Michelle couple as
10
Pros:

Everything was excellent

2026-07-21 via Nuitee
M
Michelle couple as
10
Pros:

Everything was excellent

2026-07-21 via Nuitee
N
Nicholle family_with_children us
8
Comfortable and pleasant
Pros:

Staff was courteous and efficient. Grounds were clean, well marked, and easy to navigate. Room was clean, specious, and comfortable. Location was easily accessible. Plenty of food, gas, and grocery options nearby.

Cons:

Better stocked front desk and breakfast.

2026-07-19 via Nuitee
M
Maria family_with_children us
9
Great place to stay.
Pros:

Great breakfast. Convenient location.

2026-07-19 via Nuitee
D
Delia extended_group us
9
Even for a short stay it was very relaxing. TY.
Pros:

The stay, the food, the coffee and the courteous staff.

Cons:

I didn't hear any loud bathroom exhaust fan, which could have been a music to my ears!

2026-07-10 via Nuitee
T
Treva couple us
10
Pros:

The property was convenient to where I needed to be. It was clean, and the staff was very courteous.

Cons:

Nothing

2026-07-09 via Nuitee
S
Sharon family_with_children us
6
If the pool is cleaned it would have been a better experience.
Pros:

Pleasant staff and comfortable rooms

Cons:

Pool was dirty and we weren't able to use it

2026-07-08 via Nuitee