Holiday Inn Express Hotel & Suites Emporia by IHG

Hotels
•
Holiday Inn Express
8.3 (823 reviews)
1350 West Atlantic Street , Emporia , US
+1 434-336-9999

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable/fabulous beds
Excellent breakfast and unlimited coffee
Convenient location close to I-95
Friendly staff (several reports)
Good value/price
Quiet rooms for many guests
Rooms appear new/refreshed
Cons:
Indoor pool reported as dirty/unusable
Noise/safety concerns from other guests (drunk people banging on doors)
Reservation/booking issue causing double payment (via Booking.com)
Humming noise from air-conditioning
Broken hair dryer / some broken items
Occasional unfriendly or unprofessional front-desk staff
Smushed bugs in lobby / minor public-area cleanliness issue
Occasional smell of marijuana / seedy other guests

Categories

Cleanliness
8.6
Multiple reviewers described rooms as "very clean" and "maintained well," though there were isolated issues reported in public areas (smushed bugs in lobby) and the pool area was reported as dirty (affects overall property cleanliness perception).
Service
8
Service mentions are mixed: several guests praised friendly and helpful staff (night manager highlighted), while a few reported unprofessional or unfriendly/melancholic front-desk behavior and one reservation-handling failure via Booking.com.
Location
8.5
Consistently noted as right off I-95 and convenient for travelers, but a few reviewers pointed out limited walkable dining options near the hotel.
Room Quality
8.8
Rooms repeatedly described as quiet, comfortable, with fabulous beds and a fresh/new appearance; some minor issues reported (humming noise from AC in one room).
Amenities
6.5
Breakfast/coffee amenities are strong, but serious negative reports about the indoor pool being dirty, a broken hair dryer, and occasional persistent noises lowered this category.
Value for Money
9
Multiple guests called the property good value, mentioning great price and "worth the money;" one outlier billing issue (reservation/payment) appears to be a separate booking platform problem.
Food and Beverage
9
Breakfast repeatedly described as excellent, plentiful, and a highlight (unlimited coffee praised); no major negative comments about food quality.
Overall Experience
8
Generally positive stays with guests rebooking and recommending the hotel, but notable negatives (dirty pool, occasional unsafe/noisy guests, reservation/payment problems) tempered the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Classically Furnished Rooms with Modern Amenities
Experience comfort and convenience at the Holiday Inn Express Hotel & Suites Emporia. Our rooms are designed with your needs in mind, offering free Wi-Fi, flat-screen cable TV, and a spacious work desk.

Relaxation and Recreation
Unwind in our indoor pool or rejuvenate in the hot tub after a long day of travel or work. Keep up with your fitness routine in our on-site fitness room, available for all guests to use.

Convenient Location and 24/7 Services
Located just 6 miles from the Emporia-Greensville Regional Airport, our hotel is easily accessible. With a 24/7 business center and front desk, we are always here to assist you. Don't forget to start your day right with our complimentary breakfast.

Book your stay at the Holiday Inn Express Hotel & Suites Emporia for a memorable and relaxing experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 823 reviews
Cleanliness: 8.6
Service: 8
Location: 8.5
Room Quality: 8.8
Amenities: 6.5
Value for Money: 9
Food and Beverage: 9
Overall Experience: 8
I
IRINA • extended_group • us
10
2026-11-06 • via Nuitee
S
Stacy • solo_traveller • us
10
Pros:

Front desk lady Tina, extremely helpful!

2026-11-04 • via Nuitee
R
ROBERT • couple • us
10
We will use this hotel again on our trips down every year. That's how much we liked it.
Pros:

The room was really quiet very comfortable. The beds were fabulous. The sheets were comfortable. The room was really clean as we ask. We got a quiet room. The staff was unprofessional and very pleasant. My only suggestion is that at some point they make them all walk-in showers for us old folks. It's just easier. But that's just one man's opinion.

Cons:

As stated above the shower instead of a tub shower combination, I think would be better if it was just a walk-in and then if one wants a real bathtub they can request such a room, but most of us especially the travel spring and fall are more comfortable with a walk-in shower.

2026-10-26 • via Nuitee
T
Ted • couple • us
1
pissed off for paying double for the room without receiving any resolution.
Pros:

was good

Cons:

made reservation thru booking.com but hotel never received it and we had to pay full price in addition to losing the original payment through booking .com

2026-10-25 • via Nuitee
B
Bonnie • family_with_children • us
10
Pros:

Always clean room and friendly service.

Cons:

Na

2026-10-23 • via Nuitee
G
Gretchen • extended_group • us
9
Would recommend!
Pros:

Very fresh and clean, friendly professional workers, great plentiful breakfast, comfortable beds, great coffee!

Cons:

Other people staying there looked a little seedy. Smelled a whiff of marijuana.

2026-10-22 • via Nuitee
P
Pamela • couple • us
10
2026-10-21 • via Nuitee
J
Joe • family_with_children • us
10
Pros:

The rooms looks brand new and the staff were so sweet.

2026-10-19 • via Nuitee
R
Robert • couple • us
10
Good stopping place on our trip north.
Pros:

This was an excellent place to stop on our late night trip to Pennsylvania.

Cons:

No problems with anything.

2026-10-17 • via Nuitee
W
Warren • couple • us
9
Pros:

Good

2026-10-08 • via Nuitee
J
Jessica • couple • us
8
2026-09-19 • via Nuitee
H
Harvey • family_with_children • us
8
2026-09-11 • via Nuitee
T
Thomas • couple • us
10
2026-09-10 • via Nuitee
C
Christine • solo_traveller • us
9
Exceptional breakfast!
Pros:

Great price! Close to I95

Cons:

Broken items such as hair dryer

2026-09-08 • via Nuitee
P
Prajeetha • family_with_children • us
10
Pleasant stay.
Pros:

Very clean and maintained well

Cons:

No complaints. Stayed for one night. Very confortable.

2026-09-08 • via Nuitee
D
Donna • solo_traveller • us
10
Pros:

Right off 95! Convenient, clean and bed was very comfortable. We booked again before we left.

2026-09-01 • via Nuitee
M
Mary • solo_traveller • us
10
Pros:

Great

2026-08-30 • via Nuitee
S
Stephen • extended_group • gb
9
Worth the money
Pros:

The property has a superb breakfast. Unlimited coffee all day which was awesome.

Cons:

Humming noise from what I think was the air con. Went on all night.

2026-08-28 • via Nuitee
S
Sharon • extended_group • us
8
Although it was right off of 95, it was the last hotel down the road. Had to make go down the road the opposite of 95 an
Pros:

Right off of 95

Cons:

No food places in walking distance after a long drive. Smushed bugs in the lobby -eventually cleaned up

2026-08-24 • via Nuitee
C
Cleaver • solo_traveller • us
10
Pros:

Easy check in. Night manager was very friendly. Very quiet and safe.

Cons:

Nothing. Everything was great

2026-08-21 • via Nuitee