Facilities

Fitness facilities
Fireplace in lobby
Free WiFi
Swimming pool
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great staff
Perfect location

Categories

Cleanliness
7.91
Standard quality for this hotel tier.
Service
8.88
The staff took great care of me during my stay.
Location
8.42
The location is perfect, not far from central Chaweng but far enough away.
Room Quality
8.37
Beautiful rooms.
Amenities
8.4
Great pool and other amenities.
Value for Money
8.36
Standard quality for this hotel tier.
Food and Beverage
8.41
Great food.
Overall Experience
8.48
I really enjoyed it here and I hope to return soon.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 21:40

Property Description

Discover your perfect getaway at Baan Haad Ngam Boutique Resort & Villas, where luxury meets the serene beauty of Koh Samui.

Recreational Paradise
Dive into relaxation with our stunning outdoor pool and stay fit in our well-equipped fitness center. Enjoy the sun and experience the vibrant energy of recreational opportunities all around.

Culinary Delights
Indulge in authentic Italian cuisine at Olivio Restaurant, boasting breathtaking ocean views. Relax with a cocktail at our bar/lounge or savor the convenience of room service during limited hours.

Comfort & Connectivity
Our elegantly designed rooms feature air-conditioning, refrigerators, and modern entertainment options. Stay connected with complimentary internet access and unwind in private bathrooms that showcase venerated jetted bathtubs and rainfall showerheads.

Unwind in paradise—book your unforgettable stay at Baan Haad Ngam today!

Important information:

  • Pool access available from 7 AM to 7 PM.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: USM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.6
Based on 113 reviews
Cleanliness: 7.91
Service: 8.88
Location: 8.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.48
S
S1615EOkevinb Solo travel
10
Great place! Great staff!
Pros:

I really enjoyed it here. I stayed here for about 3 weeks. The location is perfect. Not far from central Chaweng but far enough away. Beautiful rooms, great pool, great food, right on the quieter part of Chaweng beach. I loved it. What I loved the most were the staff. I caught shingles over at Koh Phangang and they took such good care of me. This was two summers ago. I'm so excited to return in just a few days. I hope they still have a room available. Kevin

2025-06-24 via Tripadvisor
A
A179TCgrege Couples
10
If you want to relax this is it!!
Pros:

A Perfect Place for a relax, well positioned excellent facilities, outstanding hosts, beautiful swimming pool for lazing away the day!!
More than helpful booking trips and excursions, Thanks Pancake!!

One thing that is only a suggestion not
a quip,
The staff were quick to remove dishes from the table whilst dining,
Still had my sandwich in my hand while my plate with the sauce was whipped away inexpectedly,
Just a small issue to work on, otherwise excelled my expectations

2025-05-28 via Tripadvisor
N
Noy partner
8
Pros:

Resort is very clean. Friendly staff from the lobby all the way to the pool restaurant. 15 min walk to downtown or take a tuk tuk for roughly 200 baht.
Walkable to dining places and many places to choose from for a massage. Highly recommend staying here.

2025-05-04 via Nuitee
3
392charlys Couples
10
Nice hotel
Pros:

Lovely hotel!
All staff are amazing.
Breakfast was really nice, we also had lunch here and was very nice.
The rooms were very big and clean! Very comfortable and spacious.
Pool is big and private beach is very nice.
Upon check in we were told we would have drinks and snacks in the room free of charge but we didn’t receive this so was a bit confused?
But overall we would come back and definitely recommend to anyone.

2025-04-10 via Tripadvisor
L
Louise
10
Pros:

Great stay

2025-03-16 via Nuitee
M
moranv5 Couples
2
Warning, this is a strong recommendation against this place
Pros:

The hotel is not suitable for human habitation. The entrance to the room and the room itself were full of mold, with standing water and a horrible smell. The hygiene conditions were extremely poor, not even at the level of a hostel, certainly not a 4-star hotel. We arrived at the hotel and left immediately, knowing we wouldn’t get a refund. This hotel stood out for its low standards and the huge gap between the advertising and the reality. An extremely disappointing experience and a textbook case of customer deception

ttached is a picture of the room entrance, it feels like a sewer

2025-03-07 via Tripadvisor
X
X9413AJjr Couples
10
Excellent stay at Baan Haad Nagan
Pros:

we stayed here for 2 weeks.

This is the third time J have stayed here and every time has been amazing.

The airport pickup was seamless. Checking in was smooth. The resort is not to far from the airport and also near to cheweng, but far enough away to be nice and chilled out as well.

Free daily shuttle to Cheweng twice a day.

Rooms are amazing. Staff can't do enough to make your stay as nice as possible.

I will be looking to come back again next year.

2025-03-06 via Tripadvisor
D
debchansy Couples sg
10
Beautiful Getaway
Pros:

Had a beautiful short getaway in this resort recenltly & stayed here for 3 night at villa 501.

Room is clean, new, beautiful with private bathtub in the toilet. Drinking water, basic toiletries, room slippers are all provided for. However there are a few things that resort can definitely improve on. Our room was right next to the hotel restaurant hence it's very noisy right outside our villa. Was able to hear loud music & staffs all chit chatting away at night literally right outside our room. Based on this environment is not very peaceful & private.
The water drainage in room can be improved in the shower area, water tend to clog up and was unable to drain out fast enough.
There is also a safe to keep your valuables in room.

Breakfast food options are quite limited, taste wise is okay.

Resort provides motorbikes rental too.

Overall stay was pleasant.

2025-02-27 via Tripadvisor
Q
Quest20552876182 Couples fr
2
A Disappointing Experience for a Loyal Customer
Pros:

I am a regular guest at this hotel, visiting every year during both high and low seasons. However, this time, I was deeply disappointed by their lack of commercial sense and flexibility when faced with an unforeseen situation, despite my efforts to follow the recommended process to resolve the issue.

I had booked three nights during the high season at a very high price, which is understandable for this period. Unfortunately, due to personal constraints, I was unable to travel to the hotel as planned. Following the proper procedure, I contacted Agoda, through whom I had made the booking. Agoda informed me that they would reach out to the hotel to find a solution.

After several days, Agoda got back to me stating that the hotel had refused any modifications. On the advice of the manager of the hotel where I was staying in Bangkok, I decided to contact the property directly. I hoped that a direct discussion might lead to a goodwill gesture, especially as I am a loyal customer and well aware of their low-season policies.

Unfortunately, the only solution offered was to postpone my stay by one week. This option was unrealistic, as I had to return to France a few days later. I had even proposed to reschedule my stay for a low-season period, during which I was willing to extend my visit. Despite this, no meaningful solution or goodwill gesture was provided.

To future guests:
While the hotel offers a pleasant environment and quality services, I urge future guests to be aware of their strict reservation policies and lack of flexibility. Even if you follow the recommended process and are a loyal customer, do not expect a personalized or accommodating response to unforeseen circumstances.

I advise thinking carefully before booking, especially during the high season. If you have uncertainties in your travel plans, it might be wise to explore other options.

2024-12-27 via Tripadvisor
T
Tour06823346825 Couples id
10
4 days in Samui
Pros:

Lovely friendly, welcoming staff. Such a nice place to stay. We had a pool villa which is next to the big pool plus has its own plunge pool. Beautifully clean and fresh room. Views out over the pool to the bay. Sunrise and sunset very pretty. Beach is clean and very swimmable with paddle boards and kayak if you want. Views back along Chaweng Beach. Quieter at this end of the beach but town only a 10-15mn walk or taxi. Glass water bottles in room, plenty of ice at the bar for reusable bottles, refillable soaps and shampoo in bathroom. Good food in house for all meals. Highly recommend.

2024-12-26 via Tripadvisor
V
Verified traveler
6
Ups and downs
Pros:

The staff at the hotel were lovely and the communal spaces were very nice. Great gym too. However, our first room was horrible. Upon entering, the room was nice, good amenities, but it smelt and felt damp. Then, in the night the toilet started to emit a foul smell, and in the morning the shower had filled with gross coloured water and went on the bathroom floor. When I spoke to the hotel they initially tried to get me to pay to upgrade my room, but after declining and requesting a refund for the rest of our stay if that was the only option, we were moved to a similar room which was much nicer and had no issues. The weather had been terrible so this might have contributed to our issues, but I think we should have been offered to move rooms straight away.

2024-12-20 via Nuitee
B
BhabanaG Couples
8
Enjoyable stay, beautiful beach
Pros:

We enjoyed our stay at the hotel. The best part for us was that the beach starts right off the hotel restaurant and we enjoyed our swim. The staff was very sweet- Alek and Pan special mentions. Also good breakfast with changing menu. Location wise also its a good place to be , 10mins by motorbike to main Chaweng beach road. Thumbs up!!!!

2024-12-03 via Tripadvisor
K
Kassidy partner
10
Pros:

This was by far our favorite place during our honeymoon in thailand. I wish we would have spent more time here or that this hotel was at all the locations we went to. Highly recommend!

2024-11-29 via Nuitee
M
Matt
10
Pros:

Great place within walking distance of everything. Bed was firm but I slept okay

2024-11-24 via Nuitee
E
erinbv Couples
10
Perfect beach hotel
Pros:

The hotel grounds were so nice! And the villas were absolutely perfect. Finishing the day with a happy hour cocktail at the hotels infinity pool on the beach was wow. Also the hotel star is real five star service. Easy walking to a lot of things in Chewang beach area.

2024-11-11 via Tripadvisor
R
ryanmc14 Couples gb
10
Simply amazing place
Pros:

This Hotel is outstanding, Clean, Rooms are to die for, we had a pool room.
Staff are amazing from:-
Pancake, Pan, Katie, Toni, Phon, Kin and Lex
They simply cannot do enough for you.
Hotel is jept to a very high standard from rooms to the Gardens even the pathways are brushed daily with a few falling leaves thats how attentive this place is.
Will 100% Come back.

2024-11-04 via Tripadvisor
T
Tim
8
Pros:

Excellent communication and airport transfer.

Room was spacious and clean, restaurant and beach access was incredibly convenient.

TV reception was spotty, and my room had a feint unpleasant smell from bathroom one night. This was fixed the next day, though.

2024-10-23 via Nuitee
M
Mohammed friends
10
Pros:

Wonderful service clean rooms lovely staff especially pan and ing really helpful and welcoming

2024-10-15 via Nuitee
A
Alexander friends
10
Pros:

Great hotel! Grest pool! Great beach! Great food!

2024-09-30 via Nuitee
R
RITEN PRAVIN
10
Pros:

A beutiful beach-side boutique resort that is 20 min walk from Chaweng Centre. If you are looking for a infinity pool on the beach, then this is the one.

The staff are very warm welcoming and hospitable. Special thanks to Pancake, Kung and Pon

2024-09-16 via Nuitee