Hotel Residenz Duesseldorf

Hotels
7.4 (738 reviews)
Worringerstrasse 88 , Düsseldorf , DE

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Lift / Elevator
Luggage storage
Non-smoking throughout
Private check-in/check-out
Vending machine - drinks
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Excellent central location, very close to main train station
Very friendly, helpful staff
Complimentary drinks provided
Staff assisted with late arrivals and provided fans during heat
Some guests found rooms quiet despite station proximity
Cons:
No or insufficient air conditioning — rooms often very hot
Cleanliness issues reported (stained sheets, dirty common areas)
Rooms and furniture described as old/antiquated
Small beds and small showers; broken fixtures reported
No in-room refrigerator and limited amenities
Breakfast inconsistent or starts late

Categories

Cleanliness
6
Multiple guests reported dirty common areas, stained sheets and a generally run-down, smudgy appearance; a few reviews said rooms felt clean but overall cleanliness complaints are notable.
Service
9.7
Consistently praised staff: described as very friendly and helpful, provided free drinks, fans for hot weather, and handled late check-ins smoothly.
Location
9.6
Repeatedly noted as a major positive: very close to the main train station and central to restaurants and transport.
Room Quality
6
Rooms often described as outdated, with uncomfortable/very small beds, old furniture, small showers and noisy elevators; some guests found rooms quiet despite location.
Amenities
5.8
Several guests reported lack of air conditioning and in-room refrigerators; some positives (free drinks, temporary fans) but basic amenities are limited.
Value for Money
5.8
Multiple guests felt the hotel was too expensive for the condition and services provided (antiquated fixtures, small showers, cleanliness issues).
Food and Beverage
6.6
Breakfast availability was inconsistent or late for some guests and one review noted no breakfast; complimentary drinks were appreciated but F&B is limited.
Overall Experience
9.7
Mixed overall: location and very friendly staff strongly improve the stay for many guests despite problems with heat, lack of AC, dated rooms and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 00:25

Property Description

Welcome to Hotel Residenz in the heart of Düsseldorf!

Convenient Location: Situated just 500 meters from the main railway station, our hotel offers easy access to key attractions like the Königsallee boulevard and the Old Town.

Modern Comforts: Enjoy a comfortable stay in our cosy single and double rooms equipped with internet access, international cable TV, modern bathrooms, and soundproofed windows for a peaceful night's sleep.

Delicious Breakfast: Start your day right with a delightful buffet breakfast before heading out to explore exhibitions, sightseeing spots, or musicals in Düsseldorf.

Book your stay at Hotel Residenz Düsseldorf now and experience the perfect blend of comfort and convenience during your visit to this vibrant city.

Important information:

Guests arriving outside check-in hours are advised to contact the property before their stay to arrange a smooth and seamless self check-in.

Our regular check-in service hours:
Monday - Thursday: 15:00 - 20:00
Friday & Saturday: 15:00 - 21:00
Sunday: 15:00 - 18:00

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUS

Location

Guest Reviews

7.4
Based on 738 reviews
Cleanliness: 6
Service: 9.7
Location: 9.6
Room Quality: 6
Amenities: 5.8
Value for Money: 5.8
Food and Beverage: 6.6
Overall Experience: 9.7
J
Jimxery • solo_traveller • es
10
2026-10-12 • via Nuitee
A
Adi • couple • de
7
A decent place for a night stay near the HBF
Pros:

It was clean and good enough for one night stay

Cons:

The place it outdated and the room was a bit small

2026-10-12 • via Nuitee
A
Aimee-Paige • couple • au
6
Overpriced run down hotel in sketchy area
Pros:

Bed comfortable. Spacious room for Europe (twin beds). Bathroom was renovated and nice. Lots of windows which was good for air flow as no air conditioner.
I did find a good laundromat about 10 mins walk which was helpful as I was on a long trip and needed to wash clothes. For those potentially staying it was Eco-Express Laundry D5 on Schützenstraße and you could pay by card or cash.

Cons:

No air conditioner in room - if you don't want windows open at night (noisy street), ask for a fan on arrival - they loaned me one. I also had to borrow a kettle and iron as these are not standard in the room. Area was a bit sketchy.. I would stay further away from train station area next time but didn't know Dusseldorf at all when booking (Aldstadt area was nicer in person). Hotel was very old, run down and dirty in a lot of areas. There were bits of dumped furniture all around the place. It definitely needs a renovation and a good deep clean everywhere, new carpets etc. The 2 Chinese staff were polite enough, I think they seemed new to Dusseldorf as the lady could not answer my questions about trains or a good local restaurant, stating she only knew the Chinese food places. The Chinese male staff member was helpful but had to use Google translate to communicate with me at times. I would give polite feedback that the staff should become more familiar with the local area to help visitors :) Also the smoke detector battery died during the night and kept beeping so I couldn't sleep and the reception is not 24hr so no one could help me until staff read my emails approx 10AM. The male staff member was very apologetic and offered a discount on my first night's stay for the inconvenience which was unexpected and appreciated. Despite this I will not stay here again.

2026-10-09 • via Nuitee
C
Cansu • couple • de
7
2026-10-08 • via Nuitee
R
Rosa Emilia • couple • ve
10
2026-10-07 • via Nuitee
U
Uwe • solo_traveller • de
6
2026-09-18 • via Nuitee
P
Philipp • couple • de
6
2026-09-16 • via Nuitee
J
Jaykishan • couple • gb
10
2026-09-15 • via Nuitee
A
AZIZ LAMAAANI • couple • ma
1
Le plus mauvais séjour de ma vie pendant toutes les séjours avec booking
Cons:

La personne de la réception il nous voulait nous accueillir alors qu'il était assis à la reception regarde son portable

2026-09-14 • via Nuitee
A
aman • solo_traveller • tm
7
Pros:

Raspolojenie

Cons:

Net elekttochaynika I prinadlejnostey

2026-09-12 • via Nuitee
J
juan carlos • couple • es
10
2026-09-10 • via Nuitee
M
Mamadou Bikry • couple • it
10
2026-09-07 • via Nuitee
O
Oscar • solo_traveller • es
8
2026-09-06 • via Nuitee
S
Sanae • couple • de
8
2026-08-30 • via Nuitee
S
Seyidova • solo_traveller • az
10
Pros:

Her seyi, otaq, temizlik, konum ela. Seher 9-11 arasi kofe , cay pulsuz,24 saat pulsuz serin kola,resepsiyon ve calisanlar guleruzlu

Cons:

Her seyi sevdim

2026-08-30 • via Nuitee
A
Anna • solo_traveller • de
10
2026-08-23 • via Nuitee
C
Cala Paola • couple • de
10
2026-08-23 • via Nuitee
S
Sanaa • family_with_children • nl
9
2026-08-20 • via Nuitee
F
fares • solo_traveller • us
5
2026-08-17 • via Nuitee
G
Gigi Meyer-Uphoff • solo_traveller • de
8
Pros:

Sauber...

Cons:

Kein klima anlages

2026-08-16 • via Nuitee