Caribbean Paradise Hotel & Spa - 5th Avenue

Hotels
7 (1521 reviews)
5th Avenida Esquina Avenida Constituyentes Col. Centro , Playa del Carmen , MX
+52 984 164 3254

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Poor room quality

Categories

Cleanliness
5.5
Multiple reviews indicate issues with cleanliness, such as dirty rooms and unpleasant odors.
Service
8
Some positive mentions of friendly staff, although there were complaints about response and assistance.
Location
8.5
Many reviews highlight excellent locations, close to attractions, despite noise concerns.
Room Quality
5.5
Several reviews mention poor room conditions, such as being cramped and having maintenance issues.
Amenities
6.5
Limited positive mentions, coupled with reports of dysfunctional amenities like pools and jacuzzis.
Value for Money
7
Some guests found additional charges excessive, affecting their perception of value.
Food and Beverage
7.5
No specific comments on food and beverage; assigned the overall rating since most guests focus on location and cleanliness.
Overall Experience
7.5
Mixed experiences lead to an overall average rating, with serious issues mentioned alongside positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:33

Property Description

Luxurious Accommodations
Located on 5th Avenue in Playa del Carmen, Caribbean Paradise Hotel Boutique & Spa offers elegantly designed rooms with Queen or King-sized beds. Each room features a private bathroom, bath products, and free Wi-Fi, ensuring a comfortable stay for guests.

Relaxation and Recreation
Guests can unwind on the sun terrace or take a refreshing dip in the outdoor pool. The hotel's proximity to the beach, just a 5-minute walk away, provides the perfect opportunity for beach lovers to enjoy the sun and sand.

Convenient Amenities
With private parking available for an additional fee, guests have peace of mind knowing their vehicles are secure. Additionally, the hotel offers access to a private beach club, allowing guests to experience the beauty of Playa del Carmen's coastline firsthand.

Experience luxury, relaxation, and convenience at Caribbean Paradise Hotel Boutique & Spa. Book your stay now for an unforgettable experience.

Important information:

Please note that this property is located nearby restaurants and bars and it can be noisy at night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

7
Based on 1521 reviews
Cleanliness: 5.5
Service: 8
Location: 8.5
Room Quality: 5.5
Amenities: 6.5
Value for Money: 7
Food and Beverage: 7.5
Overall Experience: 7.5
N
Nabil • couple • fr
6
2026-10-30 • via Nuitee
Z
Zuzanna • couple • pl
9
W porządku na dwie noce.
Pros:

Hotel w bardzo dobrej, bezpiecznej lokalizacji z przemiła obsługą. Łóżka były wygodne. Ładny wystrój hotelu.

Cons:

Basen był bardzo brudny, nie nadawał się do użytku.

2026-10-28 • via Nuitee
F
Florian • couple • fr
10
Pros:

Tout a été quasiment parfait
Literie confortable
Super piscine
Rapport qualité prix imbattable

Cons:

Les draps ne sont pas changés tous les jours

2026-10-25 • via Nuitee
M
Manuel • extended_group • mx
10
Pros:

LA UBICACION ES DE LAS MEJORES EN PLANA 5TA AVENIDA Y CERCA DE CENTRO COMERCIAL, BARES, RESTAURANTES, COMODO Y LIMPIO

2026-10-20 • via Nuitee
J
Jose Brandon • couple • us
7
Pros:

La atención de los trabajadores fue muy bien

Cons:

La alberca estaba sucia y verde,

2026-10-19 • via Nuitee
E
EDGAR • solo_traveller • mx
8
2026-10-13 • via Nuitee
L
lena • couple • fr
8
2026-10-13 • via Nuitee
N
Norma • family_with_children • mx
10
2026-10-13 • via Nuitee
J
Jose De La Luz • extended_group • ie
8
Más o menos
Pros:

La ubicación bien y los cuartos limpios

Cons:

La alberca demasiada sucia con flores podridas en el fondo

2026-10-12 • via Nuitee
G
Gaona • couple • co
10
2026-09-19 • via Nuitee
A
Andréa • couple • fr
7
Bon rapport qualité-prix
Pros:

La localisation est très bonne, il y a beaucoup d’animations autour. Il y a du bruit certes mais c’était spécifié et nous avons pris nos dispositions donc pas de soucis de ce côté là. L’hôtel est sécurisé et tout autour il y a souvent des policiers. Le petit stand de thé près de la piscine est génial.

Cons:

Le personnel passe trop de temps sur son téléphone au lieu de s’assurer que toutes les installations sont propres, pareil pour les espaces communs. Ils sont malgré tout gentils mais n’ont pas l’air très concerné par ce qui peut arriver aux clients. La piscine manque de nettoyage, ce qui explique le fait qu’il n’y a jamais personne. Il y a une odeur de Javel qui sort du robinet et du pommeau de douche, ça colle à la peau et ça n’est pas tres agréable mais je crois que c’est commun à toute la ville.

2026-09-10 • via Nuitee
Z
Zabala • solo_traveller • us
10
Great times at the Hotel Fifty
Pros:

Excellent building quality, very well maintained, pool was very clean, staff was very attentive ( Alex at the front desk and Teresa cleaning the room)
The quality and comfort of the room was excellent compared to other hotels in the area at a very good rate

Cons:

Internet was spotty and very slow

2026-09-07 • via Nuitee
K
Kuylen • extended_group • bz
9
2026-09-06 • via Nuitee
P
Panero • couple • ar
9
2026-08-29 • via Nuitee
B
Benjamin • couple • ca
8
Une bonne expérience à vivre si vous aimez la fête !
Pros:

J’ai beaucoup aimer l’endroit mais il faut vraiment aimer la fête car c’est bruyant sinon vraiment bien !

Cons:

Le bruit mais c’est normal car c’est en pleine rue de playa !

2026-08-27 • via Nuitee
Óscar • solo_traveller • ve
9
Pros:

la ubicación

Cons:

la distribución del baño

2026-08-25 • via Nuitee
I
Ivonne • couple • mx
10
Pros:

Todo

Cons:

He ido en dos ocasiones y en gel de ducha que te ponen está podrido.. esta última vez que fui se lo llevé a la recepcionista pk la primera vez no me hicieron caso

2026-08-24 • via Nuitee
L
Luciano • family_with_children • br
8
Localização e qualidade
Pros:

Localização dentro da quinta avenida , muito movimentada e segura a localização , um poco de barulho , banheiro e quarto grandes , a equipe de funcionarios são muito educados.

2026-08-17 • via Nuitee
M
Martinez • solo_traveller • mx
9
2026-08-14 • via Nuitee
D
demetrio • couple • us
10
2026-08-09 • via Nuitee