The Welcombe Hotel, BW Premier Collection

Hotels
Best Western
8.2 (155 reviews)
Warwick Road, Stratford-upon-Avon, England, CV37 0NR , Stratford-upon-Avon , GB

Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Fireplace in lobby
Clubhouse
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Beautiful gardens
Great amenities
Cons:
Dated room decor
Cleanliness issues

Categories

Cleanliness
7.7
Some rooms were described as 'grubby' and having issues such as a cracked sink.
Service
8.7
Staff were noted as friendly and accommodating, although service could be slow due to being stretched.
Location
8.7
Conveniently located near Stratford-upon-Avon.
Room Quality
7.2
Rooms described as dated and some criticisms regarding the condition.
Amenities
9.2
Spa, pool, and gardens praised highly by multiple reviewers.
Value for Money
7.2
Some guests felt the room did not match the expected quality for the price.
Food and Beverage
8.2
Breakfast quality noted as good, with adequate variety.
Overall Experience
8.7
Overall sentiment remains positive with beautiful property and unique character.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:49

Property Description

Discover a serene escape at The Welcombe Hotel, BW Premier Collection, where comfort meets elegance in the heart of Stratford-upon-Avon.

Spa Indulgence
Pamper yourself at our rejuvenating spa, featuring a range of massages, body treatments, and facials designed to melt away your stresses.

Gourmet Dining
Savor exquisite British cuisine at Trevelyan Restaurant, or opt for 24-hour room service for a cozy dining experience in the comfort of your room.

Exceptional Amenities
Enjoy our recreational offerings, including an indoor pool and sauna, alongside complimentary Wi-Fi and expressive check-out services, ensuring your stay is as smooth as possible.

Escape to luxury and immerse yourself in a world of comfort; book your stay now!

Important information:

  • Pool access available from 7:00 AM to 8:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

See all policies

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 155 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 7.2
Amenities: 9.2
Value for Money: 7.2
Food and Beverage: 8.2
Overall Experience: 8.7
S
Simon
4
Pros:

Very disappointed with the service waited overcan hour to have my dinner served breakfast was incredibly busy food was cold very poor service. Having spend lots of money at this hotel over the last year the service has dropped in standard seems only interested in corporate events and group bookings

2025-10-09 via Nuitee
M
Mary partner
10
Pros:

Lovely staff

2025-10-07 via Nuitee
J
Juliana
10
Pros:

Free parking, it is to near Stratford upon Avon, nice quiet room, gym, swimming pool, beautiful gardens -what not to like

2025-09-27 via Nuitee
J
John
8
Pros:

Liked the swimming pool, location and lovely building.

2025-09-25 via Nuitee
C
Chris
10
Pros:

All good. Service was a little slow on the occasions I used this, which was more to do with the staff being stretched rather than individual levels of service. Not sufficient staff for volumes of people at the bar and breakfast

2025-09-24 via Nuitee
P
Peter partner
8
Pros:

Lovely property...rooms are a bit dated ...breakfast staff need to learn to smile...check in staff very accommodating and friendly

2025-09-23 via Nuitee
P
PHILIP partner
10
Pros:

Quiet clean

2025-09-22 via Nuitee
M
Melissa partner
10
Pros:

Absolutely gorgeous but, as expected in a historical building, there were a few things that had worn a bit at the edges, creaky floors and so forth.

2025-09-21 via Nuitee
R
Richard
10
Wonderful period hotel with beautiful gardens
Pros:

Huge and pretty room with antique furniture including a super comfy four poster, and a large and super clean bathroom. Great to have the spa included and lovely to see the beautiful gardens

2025-09-18 via Nuitee
A
Alan family
10
Pros:

A beautiful setting this grade 2 listed building has so much character. There were a few minor issues but they were far outweighed by the positives. Architecture and the gardens were exquisite. Would have no hesitation in recommending the hotel.

2025-09-10 via Nuitee
S
Santosh
2
Pros:

The room was relatively clean however the decor is dated and some areas could do with. Refer

2025-09-07 via Nuitee
L
Louise partner
6
Pros:

Unique historic countryside property with extensive grounds and integral spa with wide range of facilities. Convenient to Stratford upon Avon.

2025-09-05 via Nuitee
F
fay
10
Pros:

I walked into town for a theatre visit. Grounds were dark walking back and a bit tricky spotting speed humps. I used the torch on my phone but a few low level lights on drive edge would help.

2025-08-31 via Nuitee
J
Jeremy
8
Pros:

Short drive into Stratford. Lovely property.

2025-08-31 via Nuitee
A
Alex
6
Lovely property, poor rooms
Pros:

Lovely looking place and very helpful and friendly staff, rooms unfortunately a let down, a bit grubby, worn furniture, marks and stains on the bedding and the bed was a twin pushed together which I nearly fell through the middle of and the bathroom sink was cracked in multiple places. This was all an executive room too so not sure what we got over a standard. Wouldnt stay there again.

2025-08-27 via Nuitee
O
Ozkan
8
Pros:

Lovely hotel on beautiful grounds. Great leisure and spa facilities. Breakfast needs to be slightly improved.

2025-08-24 via Nuitee
N
Nicola
4
Pros:

There was no one at reception when i arrived, waited 5 minutes before someone came out from the office. Was told there was no room service as they 'had a wedding on'. The room was not a double bed but 2 singles pushed together but not connected. The room was shabby and not welcoming again. Would not recommend, not worth it's star rating

2025-08-22 via Nuitee
M
michael
10
Pros:

Great location just outside Stratford on the Warwick road. Beautiful buildings. Very spacious and comfortable rooms

2025-08-20 via Nuitee
J
James
10
Great place to stay
Pros:

Great small apartment with all the amenities you could need. Bed was comfortable and the surroundings were great. Spa and pool were excellent.

2025-08-18 via Nuitee
P
Pauline family
10
Pros:

Stayed for my nephews wedding. Room great size and refurbed, food quality was good, beautiful architecture and creative woodwork throughout.

2025-08-18 via Nuitee