Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great views
Welcoming staff
Cons:
Quality of tea
No gift shop

Categories

Cleanliness
9.21
The rooms were spotless and well-maintained, making it easy to relax after a long day.
Service
9.68
The staff were incredibly welcoming and attentive, always ready to help with a smile.
Location
9.72
The location was spectacular with amazing views of the bay.
Room Quality
9.17
The room was attractive and well equipped with a very comfortable bed.
Amenities
8.7
Standard quality for this hotel tier.
Value for Money
8.16
Overall good value, but slight discrepancies mentioned.
Food and Beverage
8.21
The breakfast had great variety, but some specific items like tea were not up to standards.
Overall Experience
9.18
A fantastic experience overall, with a wonderful stay and great memories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:30

Property Description

Luxurious Accommodation
Experience superior comfort in the spacious and elegantly designed rooms at Tivoli Carvoeiro. From air conditioning to WiFi, each room is equipped with everything you need for a relaxing stay.

Culinary Delights
Indulge in a culinary journey at the hotel's various restaurants. From fresh seafood at Med Food & Wine to authentic Portuguese cuisine at The One Gourmet, your taste buds are in for a treat. Don't forget to visit Mare Bistro for the freshest daily catches.

Relaxation and Recreation
Unwind and rejuvenate at Tivoli Spa with a range of treatments, indoor pool, steam room, and sauna. Stay active at Tivoli Active fitness centre. With 6 meeting rooms, children's activities, and proximity to golf courses and attractions, Tivoli Carvoeiro offers something for everyone.

Book your unforgettable stay at Tivoli Carvoeiro now!

Important information:

Please note that the hotel reserves the right to charge the entire stay upon arrival.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note the following early check-in and late check-out surcharges:
- Check-in before 10:00 - 100% rate of the previous night;
- Check-in between 10:00 and 14:00 - 50% rate of the previous night;
- Check-out between 12:00 and 16:00 - 50% rate of the next night;
- Check-out after 16:00 - 100% rate of the next night.

A charge of 40 € per pet per night will be applied (max. 2 pets per room).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FAO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 3815 reviews
Cleanliness: 9.21
Service: 9.68
Location: 9.72
Room Quality: 9.17
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 8.21
Overall Experience: 9.18
K
Kayleen • solo_traveller • us
9
Decent but not five stars
Pros:

The location is beautiful, the pool area is relaxing and the complimentary shuttle tuk tuk is nice. Complimentary ice cream and donuts bring distributed when lounging around the hotel were a nice surprise.

Cons:

This did not really feel like a 5 star hotel to me. Communication could be improved, as the shuttle was not mentioned to me at check in until I asked if there was a shuttle, and then there was no info for where to meet the shuttle to return to the hotel. When I called to ask where to go for the return shuttle, I was not picked up and needed to wait an additional 30 minutes. Then the shuttle passed me and went further than the pickup spot to park, which may be why I wasn't picked up earlier. The AC in my room was broken and I had to have maintenance there several times and was eventually provided a freestanding fan. Lastly, I would not recommend the half board dining plan. Breakfast is good but for dinner, the menu and where you can dine is very limited compared to a la carte dining. It's a good value, but you feel a bit like a second class citizen, not welcome everywhere. I also apparently neglected to book for one guest rather than two, and I'm still waiting to hear back about being credited for the additional cost of half board for an extra person. Hopefully that will get resolved quickly with booking.com's assistance.

2026-06-20 • via Nuitee
C
Carolina • couple • ar
6
buen lugar para disfrutar lindas vistas y piscina espectacular!!
Pros:

las vistas son espectaculares, el desayuno muy bueno,

Cons:

mal implementado el protocolo de limpieza de habitacion. no me dejaron agua, ni saquitos de te. Cuando me dejaron te, se llevaron las tazas, cuando tenia tazas no tenia te..... tuve que pedir varias veces que limpiaran el cuarto . Recien 3 de la tarde lo hicieron. No llega el wi fi a las habitaciones...

2026-06-20 • via Nuitee
N
Norbert • couple • ch
9
Gutes Hotel, etwas überteuert.
Pros:

Tolles Frühstück mit Aussicht auf dem Balkon.

Cons:

Zu wenig Liegestühle im Poolbereich.

2026-06-19 • via Nuitee
P
Paulo • couple • br
10
Fantástico
Pros:

Tudo perfeito

Cons:

Na primeira noite foi complicado pois o colchão estava com caída para ambos os lados da cama mas já na manhã do segundo dia trocaram a cama toda e ficou maravilhoso

2026-06-19 • via Nuitee
C
Carla • couple • pt
8
Pros:

Acomodacoes e paisagem

Cons:

Nao ter acesso a praia
As fotos que publicitam o espaco sao enganadoras

2026-06-19 • via Nuitee
J
José • extended_group • pt
9
Boa
Pros:

Simpatia /localizacao

Cons:

Devia ter mais opções internas do transporte até as Praias e vice verso

2026-06-18 • via Nuitee
D
Deborah • couple • gb
5
The hotel is nice but decor getting tired looking.
Pros:

The location is good.

Cons:

The pool area needs investment. Flooring is damaged with nails sticking out. Management did not seem to care. Hall carpets need replaced.

2026-06-18 • via Nuitee
C
Christof • couple • at
1
Wir kommen nicht wieder.
Pros:

Dass Personal ausgebildet wird, sollte aber besser kommuniziert werden. Ambiente am Rooftop. Der Sonnenuntergang an der Klippe gegenüber & die nur 10 Minuten entfernten Restaurants. Bedienung am Pool war vorhanden.

Cons:

Unser Zimmer war sehr schlecht, schlechte Betten, dauernd vibrierende Geräusche (sehr hellhörige Zimmer), das Personal ist teilweise schlecht geschult/überfordert und jene die den Service tragen wirken ausgebrannt. Das Frühstück, ist nicht das ware - es wird „der Blick“ als Highlight verkauft - Die Bedienung kommt aber nie. Die Sonnenliegen sind großteils veraltet.
Das ist kein 5 Sterne Hotel

2026-06-17 • via Nuitee
S
Sydoruk • family_with_children • ua
5
Зависока ціна за цей готель
Pros:

Прекрасний вигляд з номера, хоча за такий вигляд прийшлося доплатити

Cons:

Старий готель, не дуже привітний персонал, сніданки без достатнього вибору овочів. Дуже довго чекали на вечерю- понад годину без вибачень і пояснень. Наступні дні обіди і вечері були поза готелем.

2026-06-15 • via Nuitee
1
122457722 JOAO CARLOS • couple • pt
8
Pros:

O pequeno almoço foi excelente e a possibilidade de o tomar na varanda foi excecional.

2026-06-15 • via Nuitee
C
Carlos Roberto • couple • br
1
Péssimo atendimento extremamente rude de um funcionário, fiquei totalmente assustado estragou a experiência no local.
Pros:

Ótimo quarto.

Cons:

Funcionário rude

2026-06-13 • via Nuitee
W
William • solo_traveller • gb
10
Superb hotel
Pros:

Clean modern hotel with superb restaurant

Cons:

Nothing

2026-06-12 • via Nuitee
G
Graham • couple • gb
5
Under whelming - would I go back - NO
Pros:

The Location
Size of balconies

Cons:

Room Clean was poor. Breakfast was poor. Majority of staff were not that friendly or helpful
Pool area had a number of dirty sun beds, broken parasols, litter left from previous days - not good enough for a 5star premium hotel.
Never stayed in a premium 5star Hotel that doesnt provide free individual bottles of water for the room.

2026-06-12 • via Nuitee
C
Chris • couple • ie
6
Partly good. Check in took over one hour
Pros:

View

Cons:

Sun beds

2026-06-12 • via Nuitee
G
Georges • couple • ca
10
2026-06-12 • via Nuitee
T
Talal • couple • mt
10
2026-06-10 • via Nuitee
M
Massimiliano • couple • pt
8
2026-06-10 • via Nuitee
P
Paula Silva da Costa Brandao • couple • br
10
Pros:

Lugar incrível. Natureza linda. Atendimento impecável. Café da manhã perfeito. Super recomendo.

2026-06-09 • via Nuitee
O
Oussama • solo_traveller • ae
6
Pros:

It’s in a good location.

Cons:

Old, tired, and clearly past its better days. The staff would benefit from proper hospitality training. The Deputy Manager was experienced and showed genuine interest, but it takes much more than one person’s effort to justify a true 5-star status.

The three pillars of a premium 5-star hotel experience were missing:

1. A warm, memorable welcome that sets the tone from arrival.
2. Personalized service — anticipating guests’ needs, understanding simple requests, and paying attention to details.
3. Consistency in execution — ensuring that every interaction, facility, and touchpoint reflects the same premium standard expected from a 5-star property

2026-06-08 • via Nuitee
D
Daniela • solo_traveller • pt
10
Pros:

Somos clientes habituais. Gostamos da localização do hotel, com uma natureza exuberante ao seu entorno. O hotel oferece opções charmosas e agradáveis de eventos e diversão.

Cons:

Os produtos da casa de banho não foram repostos na totalidade: lenços e sacos plásticos para pensos higiénicos.

2026-06-07 • via Nuitee